IT Support Technician – Part-Time

Connection

IT Support Technician providing remote technical support for a small U.S. office.

Posted 7/7/2026part-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $38 - $40 per hourWebsite

About the role

Key responsibilities & impact

Provide remote technical support to end users for hardware, software, and connectivity issues.
Troubleshoot and resolve Microsoft 365 (Office 365) issues.
Administer basic user account management within Active Directory.
Support Wi-Fi connectivity, printer troubleshooting, and general desktop support.
Diagnose and resolve common PC and peripheral issues.
Deliver timely, professional, and customer-focused support while maintaining clear communication with users.
Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate support teams.
Document support activities and follow established support processes.

Requirements

What you’ll need

5+ years of hands-on IT support or Help Desk experience.
Strong experience supporting Microsoft 365 (Office 365) and Active Directory.
Experience troubleshooting Windows operating systems, hardware, printers, Wi-Fi, and common desktop applications.
Excellent communication and interpersonal skills with a strong customer service mindset.
Ability to work independently in a remote support environment.
Strong troubleshooting, organization, and time management skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Connection Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1982 🤝 B2B 🏢 Enterprise ☁️ SaaS B2B
Enterprise
SaaS Connection is a leading provider of technology products and services for businesses, healthcare institutions, educational organizations, and government entities. The company offers a wide range of solutions including computer parts, office equipment, software, and storage solutions. Connection also specializes in providing comprehensive IT services such as cybersecurity, artificial intelligence, digital workspace, modern infrastructure, and multicloud solutions. With a focus on delivering tailored IT solutions that meet specific organizational needs, Connection helps its clients implement effective technology strategies that enhance business operations and outcomes. IT Support Technician – Part-Time 🔥 0 minutes ago 🇺🇸 United States – Remote 💵 $38 - $40 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide remote technical support to end users for hardware, software, and connectivity issues.
Troubleshoot and resolve Microsoft 365 (Office 365) issues.
Administer basic user account management within Active Directory.
Support Wi-Fi connectivity, printer troubleshooting, and general desktop support.
Diagnose and resolve common PC and peripheral issues.
Deliver timely, professional, and customer-focused support while maintaining clear communication with users.
Escalate advanced networking, infrastructure, and high-level technical issues to the appropriate support teams.
Document support activities and follow established support processes. 🎯 Requirements
5+ years of hands-on IT support or Help Desk experience.
Strong experience supporting Microsoft 365 (Office 365) and Active Directory.
Experience troubleshooting Windows operating systems, hardware, printers, Wi-Fi, and common desktop applications.
Excellent communication and interpersonal skills with a strong customer service mindset.
Ability to work independently in a remote support environment.
Strong troubleshooting, organization, and time management skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Market Analyst (Crypto) 🕒 May 4 Criptomonedas para Principiantes 1 - 10 ₿ Crypto 📚 Education 📱 Media Website LinkedIn All Job Openings Analista Técnico Bursátil analizando criptomonedas y elaborando informes en CryptoAviso. Trabajo remoto a tiempo parcial en una empresa emergente de datos financieros. 🇺🇸 United States – Remote 💵 $50 - $60 / year ⏱ Part Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required Technical Support – Helpdesk 🕒 April 1 The Critical Update inc 1 - 10 🔒 Cybersecurity Website LinkedIn All Job Openings Technical Support role providing IT support for small businesses and Non-Profits in Austin metro. Engage in end-user support, virus cleanups, and network setups. 🇺🇸 United States – Remote 💵 $18 - $22 / hour ⏱ Part Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer Cloud Linux Switching Technical Market Analyst (Crypto) 🕒 March 21 Criptomonedas para Principiantes 1 - 10 ₿ Crypto 📚 Education 📱 Media Website LinkedIn All Job Openings CryptoAviso hiring Technical Analyst for cryptocurrency investment data. Analyzing and reporting using technical analysis with a focus on crypto markets. 🇺🇸 United States – Remote 💵 $50 - $60 / year ⏱ Part Time 🟢 Junior 🟡 Mid-level 📞 Support Engineer 🚫👨‍🎓 No degree required 🗣️🇪🇸 Spanish Required Business Support Analyst 🕒 March 20 Focus Finance 51 - 200 Website LinkedIn All Job Openings Business Support Analyst at Focus Finance, ensuring timely report delivery and managing stakeholder communications for global engagement. Supporting internal operations with creativity and organization. 🇺🇸 United States – Remote ⏱ Part Time 🟡 Mid-level 🟠 Senior 📞 Support Engineer View More Support Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Technical SupportTroubleshootingUser Account ManagementPC DiagnosticsPeripheral Issue Resolution

Soft Skills

Communication SkillsInterpersonal SkillsOrganization SkillsTime Management Skills