Commonwealth Bank

Product Designer

• Lead and own the problem space
• Drive end - to - end product design from early discovery through to solution delivery, shaping clear problem definitions and iterating towards validated outcomes
• Lead collaborative discovery with your product trio (Product + Design + Engineering) using research, voice of customer insights, behavioural data, and market analysis to prioritise the right problems
• Turn ambiguity into clarity in complex projects by framing and validating opportunities, shaping hypotheses, and identifying decision points – so the team has confidence in prioritising what matters most
• Design, test and iterate using the right qualitative and quantitative methods for the problem
• Translate insights into actionable design direction, using journey maps, service design blueprints, user flows, wireframes, and prototypes
• Use prototyping as a primary communication and decision-making tool, applying the right level of fidelity
• Validate concepts with customers through testing and continuously optimise based on what you learn
• Communicate design rationale clearly with stakeholders across all levels through clear storytelling and well-structured playback
• Operate in a dual track rhythm, contributing to continuous discovery while supporting smooth delivery
• Build strong cross functional relationships with product, engineering, and business partners
• Apply and evolve our design system to support consistency and efficiency supporting teams to deliver quality and cohesive experiences
• Champion experience excellence across visual design, interaction design, prototyping, and research

Senior Product Designer

Software Engineer

• Lead a cross-functional squad with an Engineering Lead to deliver an AI-powered engineering product suite (e.g., code assistants, test-generation, documentation automation, incident copilots).
• Co-own and execute product roadmaps with partner domains —prioritising backlog items, defining OKRs, and orchestrating discovery, experimentation, and incremental releases with a strong focus on value realisation.
• Partner with engineering squads, AI researchers, platform teams, and risk/compliance to assess use cases, pilot tools, validate hypotheses, and scale proven capabilities across the Bank.
• Navigate a complex enterprise environment—aligning stakeholders, resolving cross-team dependencies, and managing risks, controls, and regulatory considerations associated with AI use in software engineering.

Technology Product Owner – AI Powered Engineering Team

Frontend Engineer

• Be the tech lead for the foundational front-end squad driving the capabilities and scalability of the Business Banking web monorepo
• Act as the front-end authority and lead mentor, responsible for teaching and guiding other squads in best practices, standards, and reusable patterns using Next.js, TypeScript, React, and modern state management techniques
• Shape and evolve the core shared components, libraries, and utilities within the monorepo, ensuring a robust and consistent front-end architecture
• Champion technical excellence through active participation in architectural discussions, rigorous code reviews, and continuous improvement initiatives
• Collaborate closely with cross-functional teams and senior leaders to align front-end solutions with wider business and technical goals
• Mentor engineers across the squad, fostering a culture of learning, innovation, and collaboration to elevate overall technical competence
• Embed DevOps practices, observability, quality engineering, and secure-by-design principles throughout the front-end development lifecycle
• Drive the pragmatic integration of AI-driven workflows at the front end, enhancing user experiences and operational efficiency

Staff Software Engineer – Front-end Tech Lead, Next.js, TypeScript

Engineering Manager

• Lead the Engineering & Cloud Centre of Excellence for Everyday Business Banking.
• Enable your team to support 75 delivery squads and 400+ engineers across the domain.
• Ensure squads have effective, scalable cloud and environment foundations.
• Continuously embed and scale enterprise engineering practices, tooling, and capability across EBB.
• Drive uplift across DevSecOps, modern testing practices, cyber security, and microservice best practices.
• Mature engineering metrics capability across squads ensuring communication of impacts to stakeholders.

Senior Engineering Manager – Engineering, Cloud COE

Artificial Intelligence

• Partner with Product, Delivery and Risk leaders to enable Bankwest to innovate safely at pace using AI
• Act as the primary risk partner for AI initiatives
• Provide commercial risk advice and challenge assumptions
• Act as a primary conduit between Group AI policy/standards and Bankwest business
• Assess new and materially changed AI use cases
• Ensure required artefacts are complete, current and demonstrably evidence-based
• Own Line-1 monitoring over Group Model Register for AI
• Lead Line 1 Risk response to AI/model incidents
• Drive capability uplift in AI risk across Line 1
• Business translation and pragmatic advice

AI Risk Business Partner – Line 1 Risk

Full-stack Engineer

• Provide technical leadership and strong hands-on engineering across AI Self-Service, with a focus on voice bot migration
• Drive the transition from legacy IVR to an AI-enabled voice platform, ensuring stability, scalability, and cost efficiency
• Design and build low-latency, highly available conversational systems suitable for high-volume voice interactions
• Lead solution design within your domain, aligning with enterprise patterns and integration boundaries
• Contribute to agentic orchestration and generative AI capabilities within chat and voice experiences
• Uplift engineering practices — including CI/CD, DevSecOps, testing, observability, and reliability
• Embed security, risk, and compliance considerations into conversational and AI system design
• Mentor engineers and influence technical outcomes through collaboration, coaching, and pragmatic decision-making

Staff Software Engineer

Product Manager

• Own the Product (End-to-End): Set and continuously evolve the product vision and strategy, grounded in customer needs, data, and business outcomes
• Lead 0→1 Product Development: Take new product capabilities from discovery through to launch, adoption, and measurable impact
• Drive Product Discovery: Form clear hypotheses, validate assumptions through research and experimentation, and translate insights into product strategy
• Partner Deeply with Engineering & Design: Co-create solutions, make trade-offs, and ensure strong product thinking throughout delivery
• Navigate Ambiguity: Break down complex, ill-defined problems and make high-quality decisions with incomplete information
• Be Accountable for Outcomes: Define success metrics and ensure the product delivers tangible customer and business value
• Evangelize the Product Vision: Influence senior stakeholders and teams, building alignment and momentum around strategic priorities
• Mentor & Lead: Role-model strong product practice and uplift product maturity across the team

Senior Product Owner

Manager

• Conduct detailed change impact assessments and manage associated people risks
• Plan and lead fit‑for‑purpose change approaches to maximise adoption and value
• Identify, engage, and manage internal and external stakeholders
• Drive transition and adoption through communications, training, coaching, and metrics
• Design and track business readiness and change adoption measures
• Develop core change artefacts, including impact assessments, plans, and communications
• Create engaging change collateral (presentations, training, and reference materials)
• Define and track change success measures and adoption outcomes
• Collaborate across the wider Change, Performance & Marketing team to share knowledge and improve outcomes

Change and Delivery Manager

Backend Engineer

• Lead flagship Merchant Modernisation initiatives
• Create intelligent, automated, and highly personalised experiences
• Design and build AI-powered engineering solutions
• Collaborate within the Acquisition, Engagement & Retention Crew
• Shape technical strategy while being hands-on with code
• Drive innovation through cloud technologies and high-performance platforms

Staff Software Engineer – Full Stack, .NET, React, Next.js

• Lead system design and architectural decisions for large-scale digital platforms
• Drive technical strategy and influence engineering direction across squads
• Coach and uplift engineers, fostering strong engineering fundamentals
• Lead significant technical change, including modernisation and legacy simplification
• Champion reliability, resilience, and operational excellence for mission-critical services
• Partner closely with product and stakeholders to deliver meaningful customer outcomes

Staff Software Engineer – Full Stack, GraphQL, Next.js

• Build, lead and inspire an engaged team of Engineers.
• Empower team to manage their work appropriately, respond to queries, address impediments and problem solve technical issues.
• Provide effective coaching to Engineers and establish mechanisms for peer-to-peer learning and mentoring.
• Understand how to foster and lead diverse teams and demonstrate commitment to doing so.
• Role model a culture of engineering empowerment, autonomy, psychological safety and constructive challenge.
• Understand unique skill sets of team members, providing personalised feedback and guidance.
• Communicate to senior management and key stakeholders to ensure clear path to execution.
• Communicate Engineering Practice standards and consistent ways of working across the domain and CBA that align to industry standards.
• Allocate time for code review, refactoring and tech debt elimination over feature delivery.

• Lead a team of engineers designing and implementing solutions
• Ensure the stability of the microservices ecosystem while leading its future roadmap, design and technical direction
• Collaborate with Product Owners and Crew Tech Leads

Business Analyst

• Supporting merchant and product migration activities, including impact analysis, readiness planning, and delivery documentation
• Supporting white-glove configuration of reporting requirements for high-transacting and priority merchants, including gathering merchant-specific requirements, validating data outputs, coordinating configuration, and supporting testing
• Analysing eCommerce payment flows (e.g. checkout, authorisation, settlement, refunds, chargebacks) to support change and uplift initiatives
• Preparing and maintaining risk, governance, and delivery artefacts (e.g. impact assessments, risk memos, control documentation, change papers)
• Coordinating across Product, Technology, Risk, Legal, Compliance and Customer teams to ensure changes meet regulatory, operational risk and merchant expectations
• Supporting merchant issue management, reporting discrepancies, and structured remediation activities
• Contributing to post-migration and in-life performance monitoring, including incident analysis and continuous improvement

Product Management Analyst – Payment Acceptance

• Lead delivery of migration, uplift or modernisation initiatives across eCommerce payment capabilities
• Define scope, sequencing and prioritisation of work aligned to business and customer outcomes
• Drive risk identification and mitigation across regulatory, operational and customer-impact risks
• Prepare and manage governance artefacts including change papers, risk memos, impact assessments and control documentation
• Work across cross-functional squads including Technology, Risk, Operations and Customer teams
• Ensure service continuity and operational stability during periods of change
• Support engagement with high-transacting or priority merchants where required
• Monitor post-implementation outcomes and drive continuous improvement

Product Manager, Payment Acceptance

Ecommerce

• Work within our eCommerce team to be the friendly voice our business customers hear when they contact us
• Understanding our eCommerce products, including the technical specifications and benefits, and communicate this to our customers
• Provide a world-class customer support experience to frontline teams and customers over the phone
• Be responsible for risk management activities such as running controls, resolving and providing support throughout remediation’s, outages and incidents
• Handle support requests that come through to our team in a professional and timely manner
• Communicate complex issues to appropriate service owners or departments to determine and recommend appropriate courses of action
• Have an opportunity to learn how eCommerce operates from the ground up, make a real impact on the future of the organisation and become an advocate of our products

Senior Product Designer

Technology Product Owner – AI Powered Engineering Team

Staff Software Engineer – Front-end Tech Lead, Next.js, TypeScript

Senior Engineering Manager – Engineering, Cloud COE

AI Risk Business Partner – Line 1 Risk

Staff Software Engineer

Senior Product Owner

Change and Delivery Manager

Staff Software Engineer – Full Stack, .NET, React, Next.js

Staff Software Engineer – Full Stack, GraphQL, Next.js

Engineering Manager

Staff Software Engineer

Product Management Analyst – Payment Acceptance

Product Manager, Payment Acceptance

Product Support Specialist – eCommerce