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Commonwealth Bank

Senior Operational Risk Manager

Commonwealth Bank

Operational Risk Senior Manager providing Line 2 oversight for Commonwealth Bank’s Consumer Lending portfolio. Challenging change, assurance and non-financial risk management across banking operations.

Posted 9/10/2026full-timeSydney • 🇦🇺 AustraliaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational risk management and oversight within the Consumer Lending portfolio, with a strong focus on technology, AI, and automation. Capable of providing pragmatic risk-management advice and collaborating effectively across various risk functions to ensure positive customer outcomes.

Highest-signal resume keywords
Operational Risk ManagementConsumer Lending ExpertiseStakeholder ManagementAnalytical SkillsTechnology Transformation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational Risk FrameworksRisk AssessmentIssue ManagementRCSA OversightRisk Insights
Soft Skills
Communication SkillsInfluencing SkillsCollaborative ApproachPragmatic MindsetConstructive Challenge
Tools & Technologies
AIAutomationDigital Transformation
Industry Keywords
Financial ServicesLendingNon-Financial RisksBusiness ChangeOperational Risk

About the role

Key responsibilities & impact
  • Provide independent Line 2 risk oversight, advice and challenge for the Consumer Lending portfolio
  • Oversee and challenge business and technology change initiatives, with increasing focus on AI, automation and digital transformation
  • Lead and contribute to assurance reviews, deep dives and risk assessments across Consumer Lending and operational risk themes
  • Support issue management, RCSA oversight, risk insights and regulatory engagement
  • Identify emerging risks and provide pragmatic, commercially focused risk-management advice
  • Collaborate with Business, Line 1 Risk and other Risk functions across the Bank
  • Deliver coordinated oversight and positive customer outcomes

Requirements

What you’ll need
  • Experience in financial services, ideally across lending, operational risk, product, business change or technology transformation
  • Demonstrated expertise and/or strong understanding of operational risk frameworks and management of non-financial risks across complex business environments
  • Strong interest in technology, AI and automation and their impact on business risk profiles
  • Strong stakeholder management and communication skills
  • Ability to influence and constructively challenge
  • Pragmatic and commercially minded approach
  • Collaborative approach across strategic change, assurance and day-to-day risk activities
  • Strong analytical and report-writing skills

Benefits

Comp & perks
  • Accessible, inclusive and respectful workplace
  • Support or adjustments for accessibility needs
  • Career development support for existing Commonwealth Bank Group employees