Advanced Analytics Manager – Retail Banking

Commonwealth Bank

Advanced Analytics Manager improving CommBank Yello personalised customer communications through modelling, Python and Power BI. Mentoring analysts and partnering across CommBank’s retail banking teams.

Posted 9/10/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced Python skills for automating analytical processes and solving complex business problems, alongside expertise in customer analytics and predictive modelling. Capable of developing Power BI reporting and embedding AI into analytics to enhance decision-making and customer communications.

Highest-signal resume keywords

Advanced Python SkillsCustomer AnalyticsPower BI ReportingPredictive ModellingAI Application in Analytics

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

PythonPredictive ModellingPropensity ModellingCampaign OptimisationAnalytical Automation

Soft Skills

Collaborative MentoringStrategic ThinkingCritical ThinkingKnowledge TransferResilience

Tools & Technologies

Power BISelf-Service AnalyticsAnalytical ToolsDecisioning Techniques

Industry Keywords

Customer CommunicationsSegmentationScoringFinancial ServicesResponsible Data Use

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Design and optimise personalised customer communications using segmentation, propensity modelling, scoring and decisioning techniques
Translate complex or ambiguous business needs into structured analytical approaches, measurable outcomes and practical recommendations
Use Python and related analytical tools to automate manual processes and improve efficiency, quality and repeatability
Develop Power BI reporting and self-service analytics for stakeholder decision-making
Identify opportunities to embed AI into analytics, reporting and customer communications
Partner with product, marketing and technology stakeholders to connect customer behaviour with engagement strategies
Mentor analysts and senior analysts through technical challenges
Share knowledge and strengthen analytical capability across the team
Support CommBank Yello, Commonwealth Bank's customer recognition program, through advanced analytics

Requirements

What you’ll need

Advanced Python skills, including automating analytical processes and solving complex business problems
Strong experience in customer analytics, predictive or propensity modelling, personalised targeting, scoring or campaign optimisation
Experience using Power BI or comparable visualisation tools to create accessible reporting and self-service analytical solutions
Ability to frame problems, define success measures and translate analysis into clear recommendations for varied stakeholders
Collaborative approach to mentoring, knowledge transfer and providing practical technical guidance
Strategic and critical thinking, with resilience to navigate uncertainty and changing priorities
Experience applying AI to analytics or process improvement is valued
Financial services experience is not essential where skills are transferable
Commitment to responsible data use and human judgement
Ability to work effectively in a dynamic environment with evolving products, tools and analytical techniques

Benefits

Comp & perks

Accessible, inclusive and respectful workplace
Support or workplace adjustments for accessibility needs
Career development opportunity within Commonwealth Bank Group
Support for Aboriginal and/or Torres Strait Islander Peoples
Employee assistance via HR Direct and accessibility support