Coloplast

Account Manager

• Responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers.
• Drive market share and sales growth by targeting key customers.
• Develop and implement strategies to maximize territory and company objectives, including analyzing key sales and marketing data.
• Identify and target potential growth opportunities with community-based programs with continence-based users.
• Responsible for demand generation for assigned rehab centers and urology practices within the territory.
• Support community support groups and mentor newly injured patients in transition from rehab to home.
• Organize and manage information utilizing CRM tool as directed, including sales reporting and expense management.

Territory Manager – Comfort Medical

Outside Sales

• This field-based sales role requires the candidate to reside within the assigned territory, ideally within 30–45 miles of a major airport to support travel throughout the region.
• Responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, product in-services, driving market share and sales growth.
• Target key customers by selling and servicing our portfolio of Tracheostomy (Tracoe) products.

Territory Sales Specialist – Tracheostomy

Learning and Development

• Designing, implementing, and evaluating learning initiatives
• Identifying skill gaps and creating engaging training programs
• Ensuring learning outcomes are met across the organization
• Conducting training needs analysis in partnership with managers and HRBPs
• Coordinating and managing end-to-end training logistics
• Measuring training effectiveness using qualitative and quantitative methods
• Supporting managers and employees with Individual Development Plans
• Promoting a strong learning culture through internal communication

Learning & Development Specialist

• Achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers.
• Targeting Urology customers by selling and servicing Coloplast’s Stress Urinary Incontinence device.
• Engaging all targeted accounts as well as developing and executing a clear and strategic plan.
• Role modeling for developing and implementing business strategies to maximize territory and company objectives.
• Understanding customer’s environment, including clinical, financial, and key decision makers.
• Ensuring timely advancement of the sales process with all targeted accounts.
• Demonstrating consultative selling skills to uncover customer strategy and presents value proposition.
• Planning daily call routine and account penetration to ensure appropriate coverage of key accounts.
• Retaining and growing business within current customer base by identifying opportunities.

Territory Manager – Interventional Urology

Supervisor

• Supervise and support billing and collections teams, including vendor liaisons, to ensure efficient workflow and timely resolution of accounts.
• Train and onboard new team members; monitor performance and provide ongoing coaching and development.
• Ensure adherence to departmental policies, HIPAA and PHI regulations, and corporate compliance standards.
• Promote a positive team culture by encouraging individual growth, accountability, and cross-functional collaboration.
• Act as point of contact for internal and external stakeholders for escalations, inquiries, and operational issues.
• Lead and participate in operational projects, system upgrades, and departmental initiatives.
• Facilitate best practice sharing across departments and assist leadership in implementing constructive changes.
• Oversee billing, collections, and reimbursement functions, including claim submissions, payment posting, denial management, and patient responsibility determinations.
• Review and resolve claim rejections and exceptions; ensure appropriate follow-up on aged accounts and outstanding A/R.
• Utilize knowledge of payer policies, DME billing guidelines, and coding (ICD, CPT, HCPCS) to ensure clean claim submission and low denial rates.
• Ensure timely processing of all account correspondence, refunds, adjustments, and re-billing as needed.
• Manage relationships with external collection vendors, ensuring compliance with contractual obligations and alignment with performance goals.
• Collaborate with insurance verification, medical records, payment posting, and patient pay teams as needed to support full-cycle resolution.
• Generate, analyze, and distribute key performance reports on production, inventory, aged accounts, denial trends, and vendor performance.
• Monitor team productivity and identify areas for process improvement; assist with implementation of new tools and technologies.
• Ensure operations comply with all regulatory guidelines, including HIPAA, Medicare/Medicaid, third-party payors, OSHA, and accrediting agencies.

RCM Reimbursement Supervisor

• Responsible for supporting Comfort Medical sales and marketing initiatives through the design, development, coordination and delivery of onboarding and continuous training programs for new hire and existing sales professionals.
• The curriculum includes selling skills, product knowledge, DME acumen, business acumen, systems management, and others.
• Help create a collaborative and cohesive work environment between training, sales and marketing to create successful and highly productive sales professionals.
• Identify, develop and implement training programs that align the efforts of key stakeholders at Comfort Medical.
• Lead and deliver sales training and development initiatives: Champions Comfort Medical training initiatives to foster a continuous learning culture.
• Design, develop, coordinate and facilitate core new hire curricula to include customer knowledge, DME industry, healthcare operations, selling skills, sales process, systems management, and product knowledge to ensure all new hires are fully knowledgeable of the key focus areas for Coloplast.
• Develop training curriculums for existing sales force to enhance and improve from product knowledge, competitive selling skills to professional development.
• Deploy best in class and innovative training methods that combine in person, virtual, group based and 1-1 formats to ensure dynamic and results driven approach.
• Organize, plan and schedule training events and classes.
• Design, develop, and document training assessments and evaluations; coach and guide trainees on results while effectively communicating strengths and areas for improvement to senior leadership.
• Drive collaboration with and lead execution of Sales Training courses that include the participation of Field Sales Trainers, Regional and National Sales Directors, Consumer Sales Leaders and Marketing.
• Co-travel with new and tenured representatives to observe customer interactions, provide coaching, and reinforce core selling behaviors and product messaging.
• Continuously improve learning approaches, modalities, and processes (virtual/in-person, eLearning, reinforcement) to increase efficiency and learner adoption.
• Partnering with Sales Leadership to understand field needs and priorities.
• Periodically lead efforts to assess the competencies of our sales teams to identify gaps/opportunities and increase skills and capabilities across the sales teams.

Sales Training Manager

Full-stack Engineer

• Lead structural simulation activities that generate actionable insight into the key parameters and interactions identified together with stakeholders.
• Drive both simple and advanced parameter analyses that support critical design decisions across multiple development projects.
• Translate simulation results into clear, data-driven design recommendations that influence project direction and technical decisions.
• Take a leading role in developing internal methods, processes, and best practices across Virtual Modeling and Mechanical Engineering.
• Act as a technical role model by building expertise in polymer behavior, strengthening our material library, and sharing knowledge across teams.

Senior Simulation Engineer

• Operates as the business leader of their assigned territory and is accountable for delivering sales growth, market share expansion, customer retention, and strategic business objectives.
• Build trusted partnerships with healthcare professionals, decision makers, and key stakeholders while leveraging clinical expertise and consultative selling skills.
• Own the overall performance of the assigned territory and develop and execute annual and quarterly territory business plans.
• Analyze sales, market, customer, and competitive data to identify growth opportunities and business risks.
• Utilize consultative selling skills to uncover customer needs and align value proposition including operational, and financial impact.
• Develop and maintain long-term relationships at all levels with key decision makers, clinicians, end users and professional associations.
• Maintain expert knowledge of Coloplast products and services, disease states and clinical practices.

Territory Manager – Ostomy Care

• The Interventional Urology Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers.
• Clinical consultations, driving market share and sales growth.
• Target Urology customers by selling and servicing Coloplast’s Stress Urinary Incontinence device.
• Effectively engage all targeted accounts as well as develop and execute a clear and strategic plan to achieve overall territory sales objectives.
• Role model for developing and implementing business strategies to maximize territory and company objectives.
• Analyze key sales and marketing data to determine the best opportunities in the territory.
• Ensure timely advancement of the sales process with all targeted accounts achieving/exceeding the business and marketing target set for each product line focus.
• Demonstrate a proficient understanding of Financial Business Models and conduct cost/benefit analysis.
• Proficient at demonstrating consultative selling skills to uncover customer strategy and presents value proposition including financial and clinical impact.
• Plan daily call routine and account penetration to ensure appropriate coverage of key accounts given sales time allocation, sales potential, geographical location, development of sales process, etc.
• Develop and maintain long-term relationships that lead to increasing use of products within target accounts.

Clinical Specialist

• Support field sales initiatives and external medical education efforts
• Provide clinical expertise and support to field sales teams
• Assist in training sales personnel on product knowledge
• Conduct product demonstrations and educate healthcare professionals
• Build and maintain strong relationships with key healthcare professionals
• Recruit and cultivate relationships with KOLs and healthcare professionals
• Lead the development and execution of external medical education programs
• Collaborate with internal teams to align and execute on medical education and engagement initiatives
• Ensure compliance with U.S. laws, regulations, and industry standards
• Prepare reports and presentations that summarize findings and implications for clinical practice

Customer Support

• Support content and asset approval processes in PromoMats (Veeva)
• Support broader Customer Experience projects across user experience, HCP experience, service operations and digital marketing
• Conduct analyses of patients, healthcare professionals and competitors
• Support reporting, data analysis and insight generation
• Support the team with administrative and ad hoc tasks

Student Assistant – Customer Experience Operations, Insights

• Supporting Customer Experience projects across user experience, HCP experience, service operations and digital marketing
• Contributing to user research, customer insights and digital initiatives
• Coordinating stakeholder input and helping drive activities across teams and markets
• Assisting with PowerPoint preparation, project coordination and stakeholder input
• Supporting the team with administrative and ad hoc tasks

Student Assistant – Customer Experience Projects & Innovation

General

• Manage the administrative duties for all government-funded and commercial payer accounts (web portal access, demographic updates, licensure updates and renewals)
• Process and complete any credentialing/re-credentialing applications for all government-funded health plans; monitor the applications and follow-up as needed
• Assist the Contract & Credentialing Manager with any applications or credentialing initiatives for the commercial contracts and health plans
• Maintain and update any contract-related reference sheets, job aids, tracking sheets and reference guides as well as assisting leadership with distributing any companywide internal FYI communications regarding new payer contracts or policy changes

Credentialing Specialist

Business Analyst

• Contribuer à la construction du plan stratégique (ABP) en identifiant et en quantifiant les leviers de croissance
• Analyser et consolider les données internes et externes pour développer une lecture fine des performances marché
• Produire des analyses et recommandations business à destination des équipes Marketing et Médical
• Être le référent data et insights pour le département
• Développer, maintenir et faire évoluer les dashboards Power BI
• Piloter ou contribuer à des projets transverses (data, reporting, outils, pilotage de la performance)
• Accompagner la conduite du changement et favoriser l’adoption des outils et reportings

Therapist

• Responsible for leading Interventional Urology’s patient programs and services and ensure patient access to therapies.
• Work with HCPs to ensure patients are aware of the Coloplast Interventional Urology portfolio and specialists that treat patients with specific urologic conditions.
• Partner collaboratively with cross-functional teams in Sales, Sales Training, Sales Operations, Clinical, Regulatory, Internal Marketing Partners, and Professional Education.
• Work closely with implanting physicians and KOLs to maximize marketing campaigns and reach more patients.
• Construct segmentation mapping with market data & other commercial insights to create target account lists and drive strategy for Coloplast educational marketing programs & services.
• Enable the creation of new markets or protection of current markets by using digital and marketing programs to drive patient growth in new targeted markets.
• Define and contribute to development of therapy education and market development for referring physician pathway for targeted markets.
• Educate referring physicians on current Coloplast IU portfolio, clinical data, patient selection & treatment options.
• Educate patients on disease state, current treatment options, and selecting a specialist through marketing and patient education programs.
• Plan and execute resident and fellow training programs on Coloplast treatment options.
• Measure the impact of key programs and optimize resource allocations for future initiatives.
• Coordinates with Field Marketing Specialist for program implementation as appropriate.
• Recognize and understand competitive products, industry trends, and IU portfolio.
• Facilitate market expansion and therapy access through the coordination, delivery, and implementation of programs and resources at the local level.
• Establish and maintain productive working relationships with key decision makers and influencers, customers and their staff, administrative staff, etc.
• Leverage field experience to provide feedback for continuous system improvement.

Territory Manager – Comfort Medical

Territory Sales Specialist – Tracheostomy

Learning & Development Specialist

Territory Manager – Interventional Urology

RCM Reimbursement Supervisor

Sales Training Manager

Senior Simulation Engineer

Territory Manager – Ostomy Care

Territory Manager – Interventional Urology

Clinical Specialist

Student Assistant – Customer Experience Operations, Insights

Student Assistant – Customer Experience Projects & Innovation

Credentialing Specialist

Business Analyst

Therapy Development Manager