Coloplast

Insurance

• Responsible for determining patient’s primary, secondary and tertiary insurance payer.
• Verify patients’ benefits, eligibility, and seek authorization for services by contacting insurance companies.
• Determine patient financial impact, if any, and inform them of any possible financial responsibility.
• Responsible for the timely verification of medical insurance benefits for new patients, existing patients with changes in insurance, and reactivated patients.
• Review and update patient accounts with insurance policy information and process requests accurately.
• Notate each account with a clear summary of patient eligibility and insurance benefits received from the carrier.
• Call government funded and commercial insurance companies to obtain prior authorizations or referrals.
• Determine the correct Coordination of Benefits.
• Complete verification requests confirming the correct network status through the company’s contracts with insurance payers to determine member benefit coverage.
• Ensure all insurance, demographic and eligibility information is obtained, and entered in the system in an accurate manner.
• Responsible for reviewing customer files for missing insurance information required to bill for services rendered.
• Perform financial review on existing accounts to identify benefit issues.
• Assist in maintaining inbound faxes, manuals, logs, and other documentation as required.
• Complete insurance verification and summary of reimbursement, and liability forms.
• Advise the Manager of verification trends and updates.
• Meets individual, departmental, and company goals.
• Occasionally engage in overtime if recognized as high performer.

Insurance Verification Specialist

Manager

• Collaborates with the Director of Government Affairs, Reimbursement and Health Policy in the development and execution of US reimbursement strategies
• Engaging various stakeholders to influence/petition payers with coding, coverage and payment consideration requests
• Manage, communicate and execute US reimbursement strategies that ensure Coloplast Chronic Care Products have strong value propositions
• Partner with Public Affairs to develop campaigns and initiatives to engage stakeholders
• Partner with global and US cross-functional teams throughout product life cycles to define evidence needs
• Analyze and provide insight on health policy issues affecting Coloplast business
• Interpret clinical and economic evidence and articulate value proposition of Coloplast product, service and digital services to payers and health technology agencies
• Develop and maintain a current knowledge of the government payors landscape within DMEPOS markets
• Partner with Downstream Market Access and Comfort Medical teams to develop and deploy access and reimbursement solutions
• Monitor and communicate health policy changes to internal stakeholders

Senior Reimbursement Manager

Data Scientist

• Build and develop a high-performing team of 7 specialists through empowering, coaching-based leadership. • Provide clear strategic direction for the role of AI, analytics, and data-driven workflows across R&D. • Ensure strong data and organizational foundations, including data governance. • Communicate the value, potential, and limitations of AI and data in a way that informs decision-making at all levels. • Act as the primary voice for AI & Data Science within R&D and in collaboration with Global IT and digital functions.

Head of AI – Data Science

Sales

• Monitor and analyze sales performance by market and distributor, identifying areas for improvement
• Achieve assigned sales target for the assigned markets
• Serve as the primary point of contact for international distributors in assigned territories
• Build and maintain strong business relationships through regular communication
• Coordinate agreements, other necessary documents and order forecasts
• Become product expert to help with product education, train distributor staff
• Support distributors in planning and executing local sales and marketing initiatives
• Handle day-to-day inquiries regarding products, pricing, availability and logistics
• Gather market feedback, competitor information and distributor insights
• Coordinate with internal departments (marketing, logistics, finance, RA, etc.) to ensure smooth order processing, registration if needed and timely deliveries
• Prepare sales forecasts and performance reports (monthly, quarterly, etc.)

Sales Coordinator

Business Intelligence Analyst

• Driving ongoing maintenance and development of business systems
• Further develop data ecosystem as integrated environment for managing data, tools and processes
• Digitalize key business processes to reduce manual work and improve efficiency
• Integrate data from various sources to provide a holistic view of the company’s consumer position and engagement performance
• Drive patient data collection transfer from online sources to the CRM
• Implement improvements in reporting processes to enhance efficiency and accuracy
• Own PowerBI dashboards & further develop reporting capabilities to drive insights
• Own consumer metric PowerBI dashboards that support sales, marketing and consumer teams
• Provide metrics as part of the sales and consumer bonus tracking
• Provide analytics & insight for leadership team to support decision making

Business Systems Analyst, Reporting

Business Operations

• Develop and implement lean transformation strategies
• Identify and prioritise areas for lean implementation
• Drive efforts to deliver improvements and anchor new processes and practices
• Lead change management efforts to shift our mindset and behaviour through changes in practices
• Anchor a culture of continuous learning and improvement

Senior Lean Manager – Business Process Transformation, Digitalisation

Account Manager

• Responsible for achieving territory sales objectives through selling activities
• Cultivating business partnerships with key decision makers
• Product in-services, driving market share and sales growth
• Targeting key customers to sell and service Coloplast’s portfolio of Continence Care products
• Developing and executing a clear and logical plan to achieve overall territory sales objectives
• Analyzing key sales and marketing data to determine the most leverageable opportunities in the territory
• Developing and maintaining long-term relationships that lead to increasing use of products within target accounts
• Attending industry related meetings/events for business development opportunities.
• Maintaining current records and administrative duties, including sales reporting and expense management.

Territory Manager – Continence Care

• Responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers.
• Develop and implement strategies to maximize territory and company objectives.
• Support community support groups and mentor newly injured patients in transition from rehab to home.
• Organize and manage information utilizing CRM tools as directed.
• Develop and maintain productive cross-functional relationships to share knowledge and leverage synergies within the organization.

Territory Manager – Comfort Medical

Project Manager

• Lead transformation initiatives that improve operational efficiency and streamline business processes across Comfort Medical.
• Manage end-to-end project delivery for operational improvement initiatives — including requirements gathering, testing, implementation, and change management.
• Influence and coordinate diverse teams through strong communication, collaboration and operational knowledge.
• Work closely with IT, Process Excellence, Order-to-Cash teams, and senior leadership across Comfort Medical and Coloplast to ensure projects align with strategic business goals and deliver measurable results while maintaining compliance with healthcare regulations and data security standards.
• Lead large scale operational improvement efforts focused on business process optimization.
• Manage multiple improvement projects concurrently through the full project lifecycle from planning, development, launch, monitoring, and debrief facilitation to close out.
• Develop comprehensive project plans including scope, timelines, resource requirements, dependencies, and risk assessments.
• Create and maintain required project documentation and artifacts.
• Lead cross-functional teams including business stakeholders, operational leaders, IT partners, developers, and vendors to achieve project objectives within defined constraints.
• Serve as liaison between operations teams and IT teams, clearly communicating business needs so that technology partners can deliver effective solutions.
• Track and report project progress to stakeholders and leadership.
• Conduct stakeholder interviews and workshops to gather business and technical requirements for process improvements and system implementations.

Operations Project Manager

Frontend Engineer

• Design and deliver secure, responsive and scalable web/mobile experiences.
• Develop and maintain Optimizely CMS (Episerver) solutions, including reusable components, page templates, and content-driven experiences.
• Build responsive, accessible, and high-performance user interfaces using JavaScript (ES6+), HTML5, and CSS3.
• Implement and maintain front-end applications using React, Vue.js, and/or Angular.
• Ensure cross-browser compatibility and mobile-first design principles.
• Build cross-platform mobile applications using React Native or other frameworks.
• Share design patterns and business logic between web and mobile where appropriate.
• Collaborate with designers and product teams to deliver intuitive mobile experiences.
• Implement JWT-based authentication and authorization for secure front-end and mobile applications.
• Integrate applications with Azure Entra External ID (CIAM) for external user identity, authentication, and authorization flows.
• Secure API communication using access tokens, refresh tokens, and role-based or claims-based access control.
• Apply front-end security best practices to protect against common vulnerabilities (XSS, CSRF, token leakage).
• Conduct regular security audits to identify and address potential vulnerabilities.
• Consume and integrate RESTful APIs and services securely from front-end and mobile applications.
• Use Postman to test, validate, and debug APIs, authentication flows, and token-based security.
• Collaborate with back-end teams to define API contracts and error-handling standards.
• Optimize applications for performance, accessibility (WCAG), SEO, and scalability.
• Write clean, maintainable, and well-documented code.
• Participate in code reviews, sprint planning, and architectural discussions.
• Troubleshoot and resolve front-end, mobile, and API-related issues across environments.
• Follow internally established processes for software development.
• Communicate effectively with management, teammates and other departments to source and collect data.
• Support the team culture within the organization by adhering to policies, practices, and the Company’s mission statement.
• Drive the creation and maintenance of comprehensive documentation for advanced software architecture, design principles, and deployment processes.
• Provide expert-level troubleshooting and resolution for software issues.

Frontend Developer, Web and Mobile

Marketing

• Responsible for supporting local awareness and adoption of Coloplast products.
• Work with strategic accounts and ancillary staff to adopt Coloplast Guided Support Programs.
• Serve as a project manager for adoption, implementation, site activation and ongoing follow-up.
• Train target account and ancillary support staff on roles and responsibilities.
• Track and report standardized program metrics to Marketing.
• Develop and maintain relationships with HCPs and key practice/office staff.
• Assist with the creation and updating of marketing materials as needed.
• Test new program materials and provide feedback to Marketing team.
• Gather and report on customer intelligence and feedback to Marketing and Sales teams.
• Conduct business to the highest ethical and professional standards; comply with laws and regulations.

Field Marketing Specialist

• The Continence Care Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, product in-services, driving market share and sales growth.
• Target key customers by selling and servicing Coloplast’s portfolio of Continence Care products.
• Develop and implement strategies to maximize territory and company objectives, including analyzing key sales and marketing data to determine the most leverageable opportunities in the territory.
• Understand the customer's environment, including who the clinical, financial, and other key decision makers are, their key issues/concerns, including challenges and opportunities for Coloplast.
• Ensure timely advancement of the sale process with all targeted accounts achieving/exceeding the annual minimum required contract commitments.
• Utilize all available tools to maximize sales growth including GPO and IDN contracts, marketing directives, sales reports and educational materials.
• Retain and grow business within current customer base by identifying opportunities and help formulate sales strategies.
• Develop and maintain long-term relationships that lead to increasing use of products within target accounts.

Territory Manager, Bowel Care

Bilingual

• Respond to clinician and consumer inquiries and concerns via phone, email, and letters in a prompt manner according to established service metrics
• Acquire and demonstrate all necessary subject matter expertise to provide responses regarding product application and problem resolution to clinicians and end-users
• Accurately and thoroughly document each end-user program enrollment in Coloplast systems per standard department procedures
• Responsible for data quality, including self-audit of work
• Educate clinicians on Coloplast products in clinical setting by establishing and maintaining relationships with key clinicians
• Communicate with end-users and clinicians about intimate health care issues and anatomical functions in a mature and consultative manner
• Collaborate with the field sales representatives and consumer care team to ensure excellence service
• Complete monthly inbound and outbound call activity goals

Bilingual Continence Care Advisor

• Responsible for assisting Coloplast’s field sales and marketing organizations by participating in new business development activities and providing on-going support to Coloplast’s valued customers.
• Over the course of the program interns will have the opportunity to rotate and gain exposure to other areas of the business including, but not limited to, Veteran’s Affairs sales teams, Continence Care sales, marketing, and others.
• Educate and train physicians, surgeons, and hospital personnel and office staff on technical matters relating to Coloplast products.
• Attend and actively participates in industry related training/meetings/events for business development opportunities.

Sales Internship - DOD SkillBridge Program

Business Development Rep

• Responsible for high volume of outbound activities (phone, email, etc.)
• Effectively educate consumers and qualify leads to create sales-ready opportunities
• Communicate and work as a team with the DtC Sales Reps
• Meeting established outbound objectives and metrics
• Accurately and thoroughly document each end user conversation in Comfort Medical systems per standard department procedures.
• Responsible for data quality, including self-audit work.
• Demonstrate a superior attitude and represent the Coloplast/Comfort Brand
• Utilize available resources to stay current with company products and operations
• Support Cross Functional needs