RCM Reimbursement Supervisor

Coloplast

RCM Reimbursement Supervisor overseeing billing, collections, and reimbursement functions at Comfort Medical. Ensuring compliance with HIPAA and facilitating operational improvements in the revenue cycle.

Posted 7/10/2026full-timeCoral Springs • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $81,513 - $122,269 per yearWebsite

About the role

Key responsibilities & impact

Supervise and support billing and collections teams, including vendor liaisons, to ensure efficient workflow and timely resolution of accounts.
Train and onboard new team members; monitor performance and provide ongoing coaching and development.
Ensure adherence to departmental policies, HIPAA and PHI regulations, and corporate compliance standards.
Promote a positive team culture by encouraging individual growth, accountability, and cross-functional collaboration.
Act as point of contact for internal and external stakeholders for escalations, inquiries, and operational issues.
Lead and participate in operational projects, system upgrades, and departmental initiatives.
Facilitate best practice sharing across departments and assist leadership in implementing constructive changes.
Oversee billing, collections, and reimbursement functions, including claim submissions, payment posting, denial management, and patient responsibility determinations.
Review and resolve claim rejections and exceptions; ensure appropriate follow-up on aged accounts and outstanding A/R.
Utilize knowledge of payer policies, DME billing guidelines, and coding (ICD, CPT, HCPCS) to ensure clean claim submission and low denial rates.
Ensure timely processing of all account correspondence, refunds, adjustments, and re-billing as needed.
Manage relationships with external collection vendors, ensuring compliance with contractual obligations and alignment with performance goals.
Collaborate with insurance verification, medical records, payment posting, and patient pay teams as needed to support full-cycle resolution.
Generate, analyze, and distribute key performance reports on production, inventory, aged accounts, denial trends, and vendor performance.
Monitor team productivity and identify areas for process improvement; assist with implementation of new tools and technologies.
Ensure operations comply with all regulatory guidelines, including HIPAA, Medicare/Medicaid, third-party payors, OSHA, and accrediting agencies.

Requirements

What you’ll need

High School diploma required.
Minimum of 5 years of experience in healthcare payor and/or provider settings, with strong functional knowledge in revenue cycle management.
Minimum of 4 years of experience in Durable Medical Equipment (DME).
At least 4 years’ experience in billing, collections, and payment posting.
Strong knowledge of governmental and commercial payors, billing codes (ICD, CPT, HCPCS), EOBs/ERNs, and payer compliance rules.
Strong proficiency in Microsoft Excel and Power BI Apps.
Excellent communication, leadership, and analytical skills.
Ability to work both independently and as part of a team.

Benefits

Comp & perks

Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
Access to company sponsored wellness programs and mental health resources.
Paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.
A competitive 401(k) plan with company match that vest immediately.
Financial planning services to help you secure your future.
Corporate discount programs for goods and services.
Generous paid time off.
Flexible work hours and flexible work arrangement options to help you balance your personal and professional life may be available.
Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
A supportive work environment where everyone feels valued and has a sense of belonging.
Participate in team-building activities, volunteer opportunities, and company-sponsored events.
Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

BillingCollectionsPayment PostingClaim SubmissionsDenial ManagementPayer CompliancePerformance ReportingAged Accounts ResolutionProcess ImprovementRegulatory Compliance

Soft Skills

CommunicationLeadershipAnalytical SkillsTeam CollaborationCoaching