Cloudflare

Account Executive

• Develop, execute, and maintain your territory plan to exceed quarterly sales targets and annual quota assignment.
• Be an expert in three unique sales motions; new business acquisition (new customer logos), customer expansion (upsell and cross sell Cloudflare solutions), and renewal within your territory.
• Build a robust sales pipeline utilizing the four sourcing funnels: AE led outbound, BDR, Channel, and Marketing Inbound.
• Develop and strategically leverage a deep technical understanding of the problems Cloudflare solves in order to drive a consultative sales motion.
• Craft and communicate compelling value propositions for Cloudflare services. Drive awareness through regular outbound campaigns on product and feature roadmap updates.
• Accurately forecast, build commercial outcomes by running a consistent sales process, including driving next step expectations and contract negotiations.
• As a trusted advisor, build long-term strategic relationships with key accounts, to ensure customer adoption, retention and expansion. Regularly evaluate usage trends and articulate value to show Cloudflare impact and provide strategic recommendations during business reviews.
• Network across different business units with each of your accounts, and multi-thread to identify and engage new divisional buyers.
• Position Cloudflare's platform in each of your target customers, including Cloudflare One and the Connectivity Cloud to realize our full potential in every customer.
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments with Cloudflare.

Senior Account Executive, Start-ups

Sales

• The Sales Director will require both strategic and hands-on leadership to build out the go-to-market strategy, manage and grow the sales team, market structure and partner strategy.
• Drive sales growth through successful leadership, organizational planning, customer service, and outstanding execution of all regional go-to-market strategies.
• Serve as the local point person for all functions in relationships, key partnerships and account management.
• Grow and build the US Central DNN team and drive the local hiring needs by working with global functional leadership and recruiting resources.
• Design, build and execute strategies in collaboration with regional and global functional leaders.
• Represent Cloudflare as the single point of contact for all operational concerns, ensuring proper and timely escalation and resolution.
• Ensure that corporate policy and regulatory initiatives are consistently applied and followed by team members.
• Outstanding leadership - inspire interpersonal effectiveness, develop talent and effect change. Willing and able to be a "doer" and "influencer".
• Drive business cadence for forecast calls, functional review meetings, deal review, customer account reviews, weekly team meetings and periodic company-wide kick offs.
• Represent Cloudflare as appropriate at external conferences, media and PR events.

Senior Sales Manager, Digital Native Named

• Leverage deep expertise and focus to develop and accelerate Network Protection opportunities, working alongside AEs to navigate complex technical sales.
• Present a compelling business case at all levels in the customer hierarchy, from security professionals to CXOs planning to address transformational events such as cloud migration, business continuity and evolving data center architectures
• Develop a sales plan that is based on regional planning and pipeline focusing on Cloudflare’s Network Protection Suite (Magic Transit, Magic Firewall, Network Interconnect)
• Foster growth and track the Network Services sales pipeline by engaging with internal account teams, existing customers, net new prospects and key partners
• Prepare and give regular business reviews to the management team highlighting attainment progress and challenges to closing business
• Build the ideal customer profile for each Network solution, qualify and identify opportunities in early funnel conversations and accelerate deals to close

Senior Network Sales Specialist

Marketing Operations

• NAMER campaign and operational ownership with global architectural alignment
• End-to-end project ownership, including intake, prioritization, execution, and delivery
• Marketing technology architecture, troubleshooting, and optimization
• Process development to support scale, efficiency, and quality
• Cross-functional and cross-regional collaboration
• Partner with Global Marketing Operations to design, evolve, and maintain a scalable marketing technology architecture that supports NAMER initiatives while aligning with global standards
• Contribute regional insight to global architecture decisions, ensuring solutions work in real-world execution
• Develop and maintain clear documentation for architecture, processes, workflows, and best practices
• Own marketing operations projects end to end, from intake and scoping through execution, launch, and post-launch optimization
• Manage ticket queues and workstreams, ensuring priorities are clear, timelines are met, and stakeholders are informed
• Balance reactive support with proactive project planning to avoid bottlenecks and improve throughput
• Identify gaps or inefficiencies in current workflows and design scalable processes to address them
• Proactively identify, diagnose, and resolve issues across the marketing technology stack
• Serve as a technical escalation point for complex Marketo, CRM, and data issues
• Partner with IT, Engineering, and external vendors to resolve systemic issues and improve platform performance
• Monitor performance and operational metrics to identify opportunities for optimization and scale
• Provide insights and recommendations using reporting tools such as Tableau and attribution platforms (e.g., Bizible)
• Advise stakeholders on measurement, attribution, and data interpretation to support decision-making
• Ensure marketing execution complies with data privacy regulations, internal governance standards, and regional requirements

Senior Marketing Operations Manager

Executive Assistant

• Support VP of Capacity Planning and Infrastructure and VP of Infrastructure - Network Strategy
• Manage calendars and prioritize schedules
• Own travel and logistics for executives
• Prepare agendas and data for meetings

Executive Assistant – Network & Infrastructure Strategy

Product Operations

• Partner with Product organization to drive programs that deliver value to customers
• Diagnose inefficiencies and build visualizations that aid decision-making
• Identify operational bottlenecks and create automated workflows to resolve them

Senior Product Operations Analyst

Solutions Engineer

• As a Customer Solutions Engineer (CSE), you will be the trusted technical advisor throughout a customer’s lifecycle.
• You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Cloudflare platform to its fullest extent.
• Your goal is to help customers be successful and derive the most value possible from their Cloudflare investment.
• Strive to understand customer requirements and issues at the molecular level.
• Work closely with the Customer Success Manager (CSM) as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support.
• Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics.
• Provide customers with clear proactive technical guidance and expertise across all our products.
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations.
• Proactively identify opportunities for expansion for existing customers.
• Promote retention by capturing and communicating gaps in product or features.
• Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices.

Customer Solutions Engineer

• Serve as a trusted technical advisor throughout the customer lifecycle
• Deliver timely and organized onboarding for customers
• Ensure customers see the full value in Cloudflare's products
• Advise on technical best practices and provide proactive guidance
• Collaborate with Customer Support, Engineering, and other teams to assist with escalations
• Identify opportunities for expansion and promote retention

Revenue Operations

• Develop multi-year technology vision, and roadmap aligned with GTM strategic goals for a long-term growth and competitive advantage.
• Define the role of core systems across the revenue lifecycle and ensure long-term scalability.
• Align the GTM tech stack to defined sales motions and operational workflows.
• Identify gaps in the tech stack and recommend strategic build, buy, or consolidation paths.
• Lead strategic evaluation of the RevOps technology portfolio to maximize ROI and business alignment.
• Rationalize, consolidate, or retire tools where appropriate, ensuring scalability and compliance.
• Partner with Finance and Procurement on investment decisions.
• Establish governance frameworks, standards, and decision guardrails to guide tool evaluation, adoption, and lifecycle management.
• Document operating models and workflows to clarify roles, responsibilities, and decision-making authority.
• Collaborate with IT, Implementation, Procurement, SAM, Security, Privacy, and GTM leaders to enable aligned execution while maintaining compliance, scalability, and system integrity.
• Set guardrails that balance speed and flexibility with security, compliance, and system integrity.
• Participate in cross-functional AI initiatives, providing RevOps tooling strategy perspective to evaluate, prioritize, and scale AI-enabled capabilities.
• Identify where AI and automation can strategically enhance seller workflows and RevOps effectiveness.
• Help define governance and intake models for AI use cases.
• Guide build vs. buy vs. blend decisions in collaboration with IT and Engineering.
• Align RevOps, Sales, Marketing, Finance, IT, FAST, Engineering, Security, Privacy, Procurement, and SAM on technology priorities and standards.
• Serve as a trusted advisor on technology trade-offs, investment priorities, and future-state planning.
• Incorporate adoption and performance insights into ongoing strategic portfolio decisions.
• Develop executive-ready materials that articulate the current and future-state RevOps tech stack, consolidation plans, and roadmap.
• Present clear, fact-based insights and trade-offs to support informed leadership decisions.
• Provide clear visibility into current-state and future-state GTM technology strategy.
• Partner with external advisors, including Gartner, to incorporate leading GTM and RevOps best practices.
• Define KPIs to measure strategic impact, adoption, and investment effectiveness.
• Continuously refine tooling strategy to improve impact and support organizational change.
• Gather insights via surveys and workshops, partnering with FAST for user experience and support input.

RevOps Technology Manager

DevOps Engineer

• Design, implement, and maintain secure infrastructure across various environments (non-production and production).
• Ensure resilient and secure designs are implemented and maintained.
• Drive continuous improvement while maintaining multiple environments.
• Ensure systems meet performance expectations.
• Engage in proactive risk management and incident response planning.
• Develop or utilize automation to streamline repeatable tasks.
• Ensure company data is managed in a secure and scalable manner.
• Contribute to the creation and dissemination of knowledge about the designs within the company.

Security Systems Reliability Engineering Manager

Marketing

• Partner with regional Partner Sales Directors, Account Managers, and internal marketing teams
• Manage Market Development Funds (MDF) program
• Execute joint webinars, events, and digital campaigns
• Adapt global marketing campaigns for local partners
• Monitor KPIs for partner programs and provide insights
• Maintain strong relationships with key distributors and partners
• Represent Cloudflare at partner events and conferences

Senior Partner Marketing Manager

Support Engineer

• Fulfill support requests by communicating with Cloudflare customers via chat, email, and phone
• Collaborate with senior engineers to analyze and troubleshoot customer issues
• Track support requests using our ticketing system
• Participate in team meetings to discuss and share feedback
• Help create and update technical documentation and runbooks
• Provide feedback on our product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs
• Perform other duties/projects as assigned

Technical Support Engineer, Application Performance

• Own the toughest technical challenges and escalations within the scope of the Customer Support while maintaining high standards of individual and team performance
• Maintain clear, timely, and productive communications with customers via our ticketing system and phone support channels
• Become a go-to resource for technical and process knowledge inside and outside the Support organization
• Proactively identify and execute on opportunities for team growth and improvement
• Assist with training and mentoring other team members
• Help create and update technical documentation and runbooks
• Provide feedback on our product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs
• Perform other duties/projects as assigned

Senior Technical Support Engineer, Application Performance

• Be the trusted technical advisor throughout a customer’s lifecycle.
• Help customers understand and utilize the Cloudflare platform.
• Work closely with the Customer Success Manager and other teams.
• Serve as a trusted technical advisor and help expand existing business.
• Deliver timely and organized onboarding for customers.
• Ensure customer retention and expansion through relationship building.
• Provide customers with clear proactive technical guidance.

• As a CSE, you strive to understand customer requirements and issues at the molecular level.
• You will work closely with the Customer Success Manager (CSM) as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support.
• You will be part of a regional team and will work closely with CSMs supporting the regional book of business
• From a technical perspective, as part of the account team, your primary responsibilities will be to deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices
• Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Proactively identify opportunities for expansion for existing customers
• Promote retention by capturing and communicating gaps in product or features
• Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices
• The role requires 20% travel to attend meetings with customers, attend conferences, and other industry events.

Senior Account Executive, Start-ups

Senior Sales Manager, Digital Native Named

Senior Network Sales Specialist

Senior Marketing Operations Manager

Executive Assistant – Network & Infrastructure Strategy

Senior Product Operations Analyst

Customer Solutions Engineer

Customer Solutions Engineer

RevOps Technology Manager

Security Systems Reliability Engineering Manager

Senior Partner Marketing Manager

Technical Support Engineer, Application Performance

Senior Technical Support Engineer, Application Performance

Customer Solutions Engineer

Senior Customer Solutions Engineer