Cisco

Operations

• Manage the end-to-end resolution of critical, high-profile escalations and service delivery issues
• Serve as a Subject Matter Expert (SME) to provide guidance on logistics processes, RMA flows, and Service Level Agreements
• Analyze operational KPIs and backlog trends to proactively identify and resolve systemic supply chain disruptions
• Coordinate with internal teams and external vendors (TPM/TPL/LSC) to review Root Cause Analysis (RCA) and implement corrective actions
• Represent the organization in customer meetings, providing executive-level summaries and ensuring clear, professional communication

Customer Operations Manager

Account Executive

• Drive revenue growth and expand a geo-based territory by engaging both existing customers and new prospects
• Collaborate with business partners to develop compelling enterprise solutions
• Influence the customer experience by enabling high transactional velocity
• Seize unique opportunities for continuous learning and professional growth
• Define success by consistently meeting or exceeding sales targets

Account Executive – Splunk Commercial

Pricing Analyst

• Support the development and execution of pricing and monetization strategies across Cisco’s product portfolio
• Analyze customer buying behaviors, price elasticity, and willingness to pay to inform and optimize pricing strategies
• Conduct competitive and market analysis to benchmark pricing and pricing trends within the high-tech industry
• Support annual pricing reviews to identify improvement opportunities across monetization models and packaging structures
• Contribute to the development of scalable pricing capabilities and tools for the organization
• Monitor key pricing and discounting KPIs, reporting trends and actionable insights to the leadership team
• Continuously test, refine, and optimize pricing logic based on performance and external trends

Pricing & Strategy Analyst

Sales

• Lead, plan, and develop the Americas Sales Strategy & Transformation team
• Oversee all aspects of strategy and transformation of recurring revenue and/or SaaS business
• Develop and operationalize annual and long-range strategic sales plans using structured frameworks, internal/external data, and PMO methodologies
• Identify and lead high-impact GTM initiatives that align with organizational goals, driving transformation across global markets
• Act as the in-house authority using advanced analytics to synthesize complex data into actionable GTM recommendations for executive leadership
• Translate complex growth plans into compelling narratives for the COO, SVPs, and the Executive Leadership Team

Director, Sales Strategy

Strategy

• Act as the primary liaison between the sales organizations and other forecasting stakeholders
• Collaborate with Sales, Finance, & Operational teams to define forecasting requirements, goals, and deliverables
• Lead the development and rollout of enablement programs for forecasting needs
• Define and implement processes and solutions that improve forecasting accuracy and insights
• Regularly gather feedback from Current and future Acquisitions team members
• Drive project management efforts for all initiatives in the organization
• Provide regular updates and insights to executive leadership on the progress and identifying challenges, solutions, and areas for improvement
• Build performance indicators to measure success using data to support continuous improvement.

Strategy & Planning Manager

Platform Engineer

• Innovate, develop, and drive unique software and technology solutions with global impact across Cisco’s broader product portfolio and multiple technology and business groups
• Act as an internal, external, and industry expert, applying deep technical expertise to provide mentorship and consultation on sophisticated challenges
• Serve as a domain expert or cross-domain integrator, leveraging breadth of knowledge to connect emerging technology trends and assess their impact on Cisco products
• Guide and set standards for the technical direction of Cisco’s software and technology solutions, influencing industry trends, business leaders, and Cisco’s technical community
• Ensure the development, execution, and enablement of technology strategies that deliver long-term business impact
• Stay ahead of evolving technology and industry trends, shaping innovation and enabling Cisco to maintain a strong competitive advantage
• Partner across engineering, product, and business teams to translate strategic vision into scalable, high-impact solutions
• Mentor and influence senior technical leaders, driving architectural consistency and engineering excellence across the organization.

Principal Software Engineer – Security & Policy Platform

• Influences and drives strategic decisions within Splunk customer’s buying center
• Serves as the Account Orchestrator, aligning and integrating Splunk products, services, and solutions with customers’ strategic goals
• Maintains a comprehensive understanding of Splunk’s products, services, and solutions
• Liaises with other portfolio sellers to ensure adherence and alignment to GTM processes, tools, and methodologies
• Owns the legal goal, creates and manages quality pipeline, develops business, negotiates, and closes the deal
• Builds the sales funnel through opportunity prospecting, develops and owns opportunities through to sales completion to achieve revenue goals
• Analyzes data and creates forecasts to set weekly, monthly, and quarterly sales commitments
• Conducts business and technical evaluations to ensure proposals meet customers’ business objectives
• Identifies new land opportunities, develops proposals, and creates account plans
• Closely monitors cybersecurity and observability trends, market dynamics, and competitive landscapes

Account Executive – Splunk

Product Marketing

• Own the strategic product-led customer engagements
• Own product-led lifecycle for a portfolio of strategic customers
• Actively represent the Splunk product organization to customers and their Splunk go-to-market leaders
• Be the command and control center to drive product-led outcomes
• Serve as a trusted product partner in account planning related to product outcomes
• Use telemetry data and AI summarization to drive product-led customer experience and growth workstreams
• Translate insight into product action
• Deeply understand how Splunk is used by your customer and articulate product opportunities and pain points to Product and Engineering partners
• Measure outcomes and business impact
• Define and report KPIs tied to product engagement for your customer- usage, health

Product Manager – GTM

Systems Engineer

• Aligns renewal operations with go-to-market strategy, partnering across sales, finance, and business functions
• Acts as the strategic bridge between business stakeholders and technology teams
• Designs and improves renewal processes using automation, CRM platforms, and reporting systems
• Builds and maintains renewal forecasting models, pipeline visibility tools, risk signals, and performance insights dashboards
• Oversees and optimizes tools, systems, and processes to ensure accuracy, scalability, and user adoption
• Analyzes sales data to track performance, identify trends, and highlight risks or gaps
• Develops a deep understanding of the existing landscape of policies, processes, systems, and data used to support the Global Retention and Renewals Business
• Maintains and continuously improves existing suite of renewals forecasting and performance insights tools
• Gathers requirements for operational enhancements, owns the solution design, and partners with developers to ensure the delivered product meets expectations and timelines
• Guides teams through user acceptance testing of new tools and analytics
• Coordinates operational deliverables across portfolios and ensures alignment with business calendars
• Conducts detailed analysis of sales and renewals trends, retention performance, and risk
• Identifies root causes of performance gaps with data-backed insights
• Builds strong working relationships across sales, finance, operations, and technical teams to support planning and execution
• Accountable for driving consistency, reliability, and building trust in renewals data and tools
• Applies foundational understanding of Cisco’s go-to-market strategy to contribute to team direction

Senior Business Systems Analyst – Splunk

• Own the strategic product-led customer engagements
• Own product-led lifecycle for a portfolio of strategic customers
• Actively represent the Splunk product organization to customers
• Drive product-led outcomes
• Serve as a trusted product partner in account planning
• Use telemetry data and AI summarization to drive product-led customer experience
• Translate insights into product action
• Measure outcomes and define KPIs for product engagement

Backend Engineer

• define the long-term architecture for Cisco’s enterprise AI platform
• lead the design and resolution of the organization’s most complex technical challenges
• set architectural principles and reference patterns that reduce fragmentation
• create and drive a clear path converting advanced technical invention into production-grade platform capabilities
• partner closely with Platform Engineering to ensure new ideas are designed for production
• align technical innovation with CIRCUIT’s long-term roadmap and value proposition
• act as the primary architectural bridge across various business units
• evaluate technical feasibility, scalability, and enterprise readiness of emerging areas
• represent Cisco as a recognized technical authority in enterprise AI
• elevate the technical maturity of the organization through mentorship and architectural reviews

Distinguished Engineer – Chief Architect

Project Manager

• Lead cross-functional projects across government affairs, regulatory compliance, and partner ecosystems to strengthen sales and customer relationships.
• Drive S&OP integration by aligning demand forecasts with local manufacturing capacity to ensure operational success.
• Serve as a senior interface for manufacturing partners and accountable for the end-to-end execution of customer order fulfillment within a complex regulatory environment.
• Integrate strategic material planning, including inventory optimization and procurement—with operational oversight of the production cycle.
• Coordinate cross-functional collaboration to ensure cost-effectiveness, quality standards, and strict adherence to delivery milestones and local regulatory requirements.

Manufacturing Operations Supply Project Manager

• lead the territory strategy and orchestrate resources to achieve bookings, growth, and market expansion goals across the Northwest Territory
• own and execute the go-to-market plan, identifying new customer opportunities through partners
• expand wallet share and protect Cisco’s installed base
• prioritize opportunities, improve forecast accuracy, and manage pipeline effectively
• orchestrate the day-to-day activity of the SMB territory Pod Team
• collaborate closely with distribution and partner stakeholders to expand active selling partners
• communicate Cisco’s value proposition clearly to SMB partners and customers

Account Executive – Small & Medium Business

• establish a vision and plan to guide your long-term approach to pipeline generation
• consistently deliver license, support, and service revenue targets – dedication to the number and to deadlines
• land, adopt, expand, and deepen sales opportunities
• explore the full spectrum of relationships and business possibilities across the client’s entire org chart
• become known as a thought-leader in machine learning and predictive analytics
• expand relationships and orchestrate complex deals across more diverse business stakeholders
• holistically embrace, access, and apply the channel to identify and open new, unchartered opportunities
• work as a team for the most efficient use and deployment of resources
• provide timely and informative input back to other corporate functions

• Orchestrates multi-faceted, highly complex deal cycles, often involving multiple stakeholders with significant incremental revenue growth.
• Typically prospects new deals with C-suite, buyers, executives at all levels.
• Cultivates expert knowledge of the security, observability and cloud/SaaS market knowledge, advising customers on lifecycle adoption and alignment with customer strategic initiatives.
• Anticipates evolving customer needs, leveraging specialized knowledge of customer business models, industry trends, and value drivers.
• Applies competitor and customer insights to build effective account strategy and relationship map.
• Identifies and interprets shifts in the security and observability competitive landscape (including competitor insights) to provide strategic recommendations to internal and external stakeholders.
• Leads executive-level engagements by championing innovative, customer-first strategies that drive business transformation and long-term value realization.
• Expertly navigates commercial, legal, and technical requirements and risks to realize business value.
• Leads negotiations with a consultative approach by balancing competitive pricing, service levels, and contractual commitments to secure customer-first agreements.
• Reviews, prioritizes, and aligns customer needs and Splunk portfolio strategy to drive significant incremental annual contract value.
• Leads Splunk account planning and leverages innovative channels to identify new consumption options within Splunk while mitigating risk.
• Demonstrates deep technical comprehension of technical solutions and their long-term value/ROI in customer context.
• Integrates CRM data with business intelligence tools to develop scalable operational frameworks for sales process optimization and tool utilization.
• Partners with other account executive resources to provide insights to Rev Ops, finance, legal, and procurement teams for cross-functional workflow enhancement.
• Champions GTM-wide collaboration that influences Splunk and customer organizations.