Senior Business Systems Analyst – Splunk

Cisco

Sr. Business Systems Analyst responsible for improving renewal processes at Cisco.

Posted 7/31/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $130,000 - $163,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in data lifecycle management, data analysis, and renewal operations, with a strong focus on automation and CRM platforms. Proven ability to build relationships across diverse teams and drive operational enhancements in a fast-paced environment.

Highest-signal resume keywords

Data Lifecycle ManagementData Analysis SkillsTableauSalesforce CRMProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModellingMaster Data ManagementRequirements GatheringData Quality AnalysisScriptingSQLSnowflakeExcel

Soft Skills

LeadershipOrganizational SkillsRelationship-BuildingSelf-Management

Tools & Technologies

Business Intelligence ToolsCRM PlatformsRenewal Forecasting Tools

Industry Keywords

SaaSEnterprise SalesCustomer Lifecycle Measures

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Aligns renewal operations with go-to-market strategy, partnering across sales, finance, and business functions
Acts as the strategic bridge between business stakeholders and technology teams
Designs and improves renewal processes using automation, CRM platforms, and reporting systems
Builds and maintains renewal forecasting models, pipeline visibility tools, risk signals, and performance insights dashboards
Oversees and optimizes tools, systems, and processes to ensure accuracy, scalability, and user adoption
Analyzes sales data to track performance, identify trends, and highlight risks or gaps
Develops a deep understanding of the existing landscape of policies, processes, systems, and data used to support the Global Retention and Renewals Business
Maintains and continuously improves existing suite of renewals forecasting and performance insights tools
Gathers requirements for operational enhancements, owns the solution design, and partners with developers to ensure the delivered product meets expectations and timelines
Guides teams through user acceptance testing of new tools and analytics
Coordinates operational deliverables across portfolios and ensures alignment with business calendars
Conducts detailed analysis of sales and renewals trends, retention performance, and risk
Identifies root causes of performance gaps with data-backed insights
Builds strong working relationships across sales, finance, operations, and technical teams to support planning and execution
Accountable for driving consistency, reliability, and building trust in renewals data and tools
Applies foundational understanding of Cisco’s go-to-market strategy to contribute to team direction

Requirements

What you’ll need

5 years of related experience, or Masters + 3 years of related experience
A strong understanding of data lifecycle management, data modelling, master data management and requirements gathering
Data analysis skills with the capability of identifying data quality issues and correlating those issues with data policies, processes, and systems
Practical, current, hands-on knowledge of data management and analytics solutions, such as Tableau (or similar), BI tools, scripting, SQL, Snowflake, and Excel
Familiarity with Enterprise Sales Infrastructure, such as Salesforce CRM
Solid understanding of SaaS and/or Enterprise Sales business model with understanding of customer lifecycle measures and financials associated with a technology/software-driven business
Strong leadership, project management and organizational skills
Relationship-building and the ability to work with a variety of different stakeholders with competing priorities
Able to self-manage and work independently in a fast-paced environment with dynamic requirements and priorities
Ability to navigate at all levels in the organization and interact effectively and confidently with audiences of varying skill sets and authority

Benefits

Comp & perks

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer