Circle K

Manager

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.

Store Manager

• Recruit, hire and train employees
• Develop and assign tasks based on Company standards
• Maintain professional relationships with suppliers
• Analyze daily sales and manage finances

Manager, Training

• Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).
• Recruits, hires and trains positive, enthusiastic employees, ensuring excellent customer service.
• Develops, manages and assigns tasks appropriately to ensure the store is clean, adequately stocked, organized and well-kept based on Company standards.
• Maintains a professional and supportive image among subordinates and supervisor.
• Schedules employees within Company guidelines and to the needs of the business to maximize customer service and maintain store image.
• Implements non-discriminatory related management skills while hiring, training, counseling, mentoring, motivating and separating employees.
• Develops positive and professional relationships with all suppliers.
• Promotes excellent service and resolves customer complaints in a timely, professional manner.
• Provides regular and predictable onsite attendance.
• Promotes and ensures a safe, positive public image within the neighboring community.
• Prepares ongoing and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins.
• Trains all employees ensuring that customer service, store image and marketing execution meet Company standards.
• Trains all employees on safety procedures and promotes safety awareness.
• Mentors and trains all employees on cash awareness and expectations to help reduce risk to the company/BU.
• Ensures employees complete all required training in a timely manner.
• Develops ways and means to ensure that all employees receive proper communication in a timely manner.
• Establishes periodic ongoing communication meetings with all store employees and the District Manager.
• Evaluates and develops specific action plans to address the needs of the store in order to reach the desired objectives.
• Organizes and maintains all store files and manuals.
• Manages and supervises store employees to ensure that all required and requested reports are completed accurately and timely.
• Manages and supervises store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
• Ensures that all required employment related posters and signs are in a place that is easily accessible to all employees.
• Analyzes daily sales and expense information and takes appropriate action to maximize sales and net profits.
• Budgets and forecasts P&L lines, as well as understands and manages merchandise margins.
• Safeguards and accounts for all money received and disbursed.
• Performs all other financial analysis necessary to maximize sales and net profits.
• Notifies District Manager of any sales, cash, inventory or operating discrepancy.

• Recruit, hire and train positive, enthusiastic employees
• Develop, manage and assign tasks appropriately
• Maintain a professional image among subordinates
• Schedule employees within company guidelines
• Analyze daily sales and expense information

External Manager – Training

Director

• Responsible for in-store equipment uptime and overall store repair & maintenance costs
• Drive collaboration and communication across various stakeholders
• Develop and implement preventative maintenance programs
• Analyze effectiveness and performance of store systems

Director, NA Store Facilities

Operations

• Ensures market competitiveness by monitoring and evaluating competitor pricing activities
• Evaluates financial status by reviewing cash/over reports, inventory shortages, repair and maintenance expenses, supply expenses, gasoline and grocery sales, profit margins
• Improves sales and profits by consulting with gasoline and marketing departments to develop strategies to optimize implementation of promotional programs
• Protects employees, customers and company assets by maintaining a safe and secure work environment
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Allocates program costs by preparing operational and risk reports for analyses
• Maintains staff by recruiting, selecting, orienting and training employees
• Increases employee’s effectiveness by communicating job expectations; coaching, counseling and disciplining; planning, monitoring and appraising job results

Region Operations Director

• Recruit, hire and train positive, enthusiastic employees
• Develop, manage and assign tasks to ensure site is clean and organized
• Maintain professional relationships with suppliers and customers
• Conduct performance appraisals and provide feedback
• Analyze daily sales and expense information

• Developing and leading the performance management and oversight of CK’s network of 3PL providers that operate our owned distribution centers
• Contributing and thought leadership for Circle K’s evolving supply chain of the future - the build out of four additional distribution centers in the Southeast.
• Full life cycle project management
• Developing and overseeing the operational execution and budgetary adherence across the core functions of warehouse operations and outbound/store delivery transportation operations
• Developing and owning the annual budget creation and ongoing P+L management across a growing footprint of company owned DCs. OpEx, CapEx, Labor, Warehouse, Transportation, Fleet, Material Handling Equipment, Repair & Maintenance, Product Loss, etc.
• Developing and building out Circle K’s must win KPIs and service level agreements of the future
• Collaborating with 3PL providers to foster a culture of continuous improvement, commercial value unlock, and overarching cost reductions. I.E. Warehouse slotting, store routing, etc.
• Collaborating and implementing with the 3PL providers best processes/governance for product loss prevention, shrink reduction, and spoilage mitigation
• Partnering with Circle K FP&A and our 3PL providers to manage and optimize inventory working capital/days on hand levels and inventory turns
• Contributing and thought leadership and execution to unlock commercial value; maximizing the existing DC footprint, building out of new distribution centers, commissary/co-packer capabilities, in-sourcing existing functions that are currently outsourced, etc.
• Identifying enterprise-wide operational gaps and opportunities, and shaping process or policy changes that support business performance and outcomes

Director, DC Ops

Auditor

• Verifies merchandise and cash in each of the Company stores by conducting a physical count using a hand held computer
• Notifies store manager of wrong prices and pulls out-of-code merchandise.
• Count and record cash, checks and food stamps in the register, TACC tubes and safe.
• Verify money orders, lottery ticket inventory and bank deposits.
• Verify gasoline inventory by sticking tanks and checking for water.
• Performs various surveys to verify compliance with operational and financial procedures.
• Works in safe manner by complying with procedures, rules and regulations.
• Able to work independently with little supervision.
• Performs multi-tasks in a fast paced environment.
• Contributes to team effort by accomplishing related results as needed.

Field Inventory Auditor

• Identifies revenue-generating and revenue-preserving capital improvement projects
• Creates annual capital budget(s) and manages capital expenditures
• Leads repair and maintenance service team; accountable for total R&M resources & performance
• Improves efficiency of Facilities Team processes by evaluating system results, recommending new systems, policies and procedures; implements revisions
• Maintains continuity among local work teams by communicating actions, irregularities and continuing needs
• Partnership with Business Unit Leadership team is crucial to the success of the Division.
• Increases employee’s effectiveness by recruiting, selecting, orienting and training; communicates expectations, values, strategies and objectives; coaches, counsels and teaches employees; plans, monitors and appraises job results
• Lead team of 5-8 Service and Maintenance technicians to repair, maintain, and improve store facilities interior and exterior image.

Territory Service Manager

• Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
• Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
• Maintain a professional and supportive image among subordinates and supervisor.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
• Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
• Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
• Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.

General Counsel

• Lead the defense, evaluation, and resolution of personal injury and general liability claims, including early case assessment, liability analysis, exposure evaluation, and settlement strategy.
• Partner closely with Risk Management, insurance stakeholders, and business teams to assess factual liability, damages, litigation risk, and resolution pathways.
• Manage outside defense counsel on personal injury matters, including case strategy, budgets, reserves, reporting, and performance oversight.
• Independently manage a portfolio of U.S. corporate litigation matters from pre-litigation through resolution.
• Support the Director of Litigation – Global on complex, high-risk, or material litigation matters.
• Oversee and coordinate outside panel counsel to ensure effective, cost-conscious representation aligned with business objectives.
• Manage intake and oversight of ADA Title III matters, including indemnification analysis and coordination with internal stakeholders.

Senior Counsel, Litigation – General Liability, ADA Focus

• Recruit, hire and train positive, enthusiastic employees
• Develop, manage and assign tasks to maintain site standards
• Schedule employees to maximize customer service
• Prepare performance appraisals in writing for employees
• Analyze daily sales and expense information to maximize profits
• Ensure safe and positive public image in the community

Store Manager – In Training

• Own the strategy and roadmap for Circle K proprietary MTO platforms
• Define platform positioning, menu architecture, and long-term evolution
• Ensure proprietary MTO concepts differentiate Circle K in the marketplace
• Align MTO strategy with overall Foodservice and QSR/MTO objectives
• Partner with Culinary Innovation on menu, recipe, and product development
• Optimize menus for speed of service, operational simplicity, and profitability
• Partner with Training & Execution teams to develop playbooks and SOPs
• Monitor MTO performance metrics including sales, attachment, speed, and waste
• Collaborate closely with Operations, QA, Supply Chain, IT, and Marketing
• Ensure compliance with FSQA, HACCP, and regulatory requirements

Director of Proprietary, MTO

Procurement

• Manage and grow assigned Foodservice categories through collaboration with Business Units, vendor partners, and cross-functional teams
• Own category performance across sales, margin, assortment, pricing, and execution
• Support innovation, promotional planning, and continuous improvement of in-store performance
• Own day-to-day management and performance of assigned Foodservice categories
• Analyze category sales, margin, and execution performance to identify opportunities and risks
• Support development and execution of category strategies aligned to Foodservice objectives
• Monitor industry trends and competitive activity to inform recommendations
• Support assortment planning, product transitions, and lifecycle management
• Partner on pricing and promotional planning, including execution of vendor-funded programs
• Analyze planogram effectiveness and provide recommendations to improve performance
• Manage assigned vendor relationships including item setup, costs, in-stocks, and logistics
• Support negotiations, performance reviews, and issue resolution with vendor partners
• Partner with Operations, Training, and Field teams to support successful in-store execution
• Participate in field visits to observe execution and collaborate with stores and BU leaders
• Support development of tools, communications, and training materials that drive consistency
• Collaborate with Head of Food, Directors, Marketing, Supply Chain, QA, Finance, and BUs
• Support innovation launches, pilots, and regional tests
• Contribute to team financial targets and annual business planning efforts

Store Manager

Manager, Training

Store Manager

External Manager – Training

Director, NA Store Facilities

Region Operations Director

Store Manager

Director, DC Ops

Field Inventory Auditor

Territory Service Manager

Store Manager

Senior Counsel, Litigation – General Liability, ADA Focus

Store Manager – In Training

Director of Proprietary, MTO

Category Manager, Hot Foods