Cielo Talent

Recruitment

• Responsible for increasing client satisfaction and service by reviewing various service delivery metrics and team processes to drive process improvement changes.
• Focus on helping their team and leaders deliver business-changing insights and building and maintaining progressive and cutting-edge talent acquisition solutions.
• Consult with client service leaders to ensure flexibility, scalability and effective allocation of resources across the portfolio.
• Review trends and opportunities, determine variability and business impact, and develop recommendations and/or alternatives by applying structured analysis of various types of data.
• Partner with shared services to mitigate disruptions ensuring seamless execution on agreed-upon terms.
• Develop and track productivity metrics to ensure the team meets Service Level Agreements (SLA).
• Help set & monitor fill goals and assist with ensuring teams are forecasting appropriately.
• Manage process and technology effectiveness ensuring a consistent client and candidate experience.
• Analyze and troubleshoot operational issues for processes and develop action plans to remedy.
• Lead change management initiatives when new processes and procedures are launched.
• Coordinate projects, develop programs, and implement initiatives to enhance experience.
• Communicate progress, risks, expectations, timelines, milestones, and other key project metrics to Service Delivery leaders and team members.
• Drive best practice sharing and adoption of operational excellence.

Manager – Client Operations, Talent Acquisition

• Provide client-facing implementation consulting on cloud-based talent acquisition technology solutions
• Deliver high quality execution, completion rates, and maintain high client satisfaction on all engagements
• Deliver effective change management strategies, including communications, testing and training programs
• Engage in positive and pro-active communication with peers and colleagues, building effective relationships within and across the business
• Apply talent acquisition strategies and concepts in organizations with diverse needs
• Provide functional process and design support to understand the current and desired future state of people, processes, and technology

Consultant, SmartRecruiters Implementation – 2nd Shift

Director

• Lead the design and implementation of scalable operating models that support growth and operational efficiency.
• Drive continuous improvement initiatives across client programs, leveraging data and analytics to inform strategy and execution.
• Partner with business leaders to prioritize and execute strategic initiatives, ensuring alignment with organizational goals.
• Oversee capacity planning, resource allocation, and performance optimization across delivery teams.
• Develop and track key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational excellence.
• Guide change management efforts, ensuring smooth adoption of new processes, tools, and technologies.
• Serve as a strategic advisor to internal and external stakeholders, providing insights and recommendations based on structured data analysis.
• Lead and mentor a team of operations and program managers, fostering a culture of accountability, innovation, and high performance.

Director – Program Excellence

Administration

• Assist with recruitment and interview process
• Complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Update candidate statues in the appropriate recruitment systems (Applicant Tracking System (ATS), proprietary systems, etc.)
• Timely review of applicants who have applied via the ATS
• Schedule complex phone, video and in-person interviews with Recruiters or Hiring Managers
• Execute the offer process, including creating & routing offer letter and presenting offer to candidate
• Coordinate candidate background, medical and reference checking processes
• Arrange travel, transportation and accommodation for candidates
• Coordinate aspects of the on-boarding and off-boarding processes
• Edit and post positions to the ATS accurately and within the specified timeframes
• Administratively manage posting of roles to candidate generation channels
• Ensure recruitment team are appropriately updated on progress, escalate concerns or obstacles
• Provide metric and pipeline reporting
• Provide other administrative support to recruitment team as needed

Specialized Talent Administrator, Coordinator – German Speaker

• Collaborate with recruiters and hiring managers to understand job requirements and align sourcing efforts with organizational goals.
• Review large volumes of resumes across multiple platforms to identify qualified candidates efficiently.
• Manage job postings and applications, ensuring timely and professional candidate communication.
• Source and engage candidates through online platforms, social media, and networking, especially for hard-to-fill or niche roles.
• Execute targeted sourcing strategies — including cold calling, email campaigns, and recruitment marketing — to build and maintain talent communities.
• Conduct pre-screens to assess candidate qualifications, experience, and cultural fit before presenting to hiring teams.
• Evaluate when to shift from resume reviewing to proactive sourcing based on hiring needs and talent market dynamics.
• Conduct market research on industry trends, salary benchmarks, and talent availability to inform sourcing strategies.
• Promote the employer brand and highlight career growth opportunities to potential candidates.
• Maintain accurate and up-to-date candidate records in the ATS and other sourcing tools.
• Support diversity and inclusion goals by identifying talent from a wide range of backgrounds.
• Recommend process improvements to enhance sourcing and recruitment efficiency.

Specialized Talent Sourcer – 3rd Shift

• Identifies and attracts top candidates with specific skill sets or expertise
• Collaborates closely with recruiters and hiring managers to understand the unique job requirements
• Reviews and processes applications in a timely manner
• Utilizes various sourcing methods to identify and connect with potential candidates
• Engages with potential candidates through personalized outreach
• Conducts and presents regular market research
• Pre-screen candidates for qualifications and cultural fit
• Promotes the employer brand to potential candidates

Talent Sourcer

• The Senior Recruiter acts as a brand ambassador for their client
• Partners with the hiring managers in a consultative capacity
• Focused on delivering top talent for their hiring managers
• Provide proactive and timely communication on the status of the search
• Stay abreast of industry and market specific information or trends
• Act as a mentor to Recruiters and team members
• Demonstrates innovation and outside of the box thinking with search techniques

Senior Recruiter – Bilingual

• Responsible for Service Excellence throughout the recruitment cycle
• Acts as a brand ambassador for their client and partners with the hiring managers in a consultative capacity
• Focused on delivering top talent for their hiring managers
• Provides proactive and timely communication on the status of the search
• Stays abreast of industry and market specific information or trends that could impact the search
• Acts as a mentor to Recruiters as well as other team members
• Demonstrates innovation and outside of the box thinking with their search techniques

• Responsible for Service Excellence throughout the recruitment cycle
• Acts as a brand ambassador for their client
• Partners with the hiring managers in a consultative capacity
• Focused on delivering top talent for hiring managers

Senior Recruiter, Bilingual

• Complete a detailed job scope conversation with the hiring leader to determine position specifications.
• Timely review of applicants who have applied via the applicant tracking system.
• Build and deploy effective recruitment marketing campaigns specific to the job opening.
• Source candidates via resume databases and networking sites using sophisticated Boolean search language.
• Provide value propositions uniquely tailored to each candidate situation and interest level in the job.

Senior Recruiter, Trilingual

• Identifying and attracting top candidates with specific skill sets or expertise to fill niche positions
• Collaborating closely with recruiters and hiring managers to understand the unique job requirements
• Reviewing and posting attractive job adverts on specialized job boards
• Utilizing various sourcing methods such as online platforms, social media, and networking to identify and connect with potential candidates
• Implementing candidate attraction strategies, such as mobile and email campaigns, cold calling
• Engaging with potential candidates through personalized outreach
• Conducting and presenting thorough market research
• Pre-screening candidates to assess qualifications, experience, and cultural fit
• Sharing market and candidate insights to business hiring groups
• Actively promoting the employer brand to potential candidates
• Ensuring accurate records of candidate interactions
• Staying updated with industry best practices

Specialized Talent Sourcer – Trilingual

• Deliver quality consulting, project management and support services to achieve customer satisfaction
• Provide client-facing implementation consulting on cloud-based talent acquisition technology solutions
• Follow delivery methodologies appropriate to the project and the consultant’s role
• Deliver effective change management strategies, including communications, testing and training programs
• Engage in positive and pro-active communication with peers and colleagues
• Provide functional process and design support to understand the needs across technology platforms

Consultant, SmartRecruiters Implementation

• Identify and attract top candidates with specific skill sets to fill niche positions
• Collaborate closely with recruiters and hiring managers to understand unique job requirements
• Review and post job adverts on specialized job boards to attract target candidates
• Review and process applications in a timely manner
• Utilize various sourcing methods such as online platforms and social media to identify candidates
• Implement candidate attraction strategies to cultivate talent communities
• Engage with potential candidates through outreach and networking events
• Conduct and present market research on industry trends and salary benchmarks
• Pre-screen candidates for qualifications and cultural fit
• Share market insights with hiring groups while consulting on sourcing strategies
• Promote employer brand and accurately record candidate interactions using ATS
• Stay updated with industry best practices and suggest process improvements
• Foster diversity by sourcing candidates from various backgrounds.

Specialized Talent Sourcer, Trilingual

• Provide client-facing implementation consulting on cloud-based talent acquisition technology solutions.
• Follow delivery methodologies appropriate to the project and the consultant’s role, while promoting industry best practices.
• Deliver high quality execution, completion rates, and maintain high client satisfaction on all engagements.
• Deliver effective change management strategies, including communications, testing and training programs.
• Demonstrate the highest level of ethical behavior and personal integrity.
• Engage in positive and pro-active communication with peers and colleagues, building effective relationships within and across the business.
• Apply talent acquisition strategies and concepts in organizations with diverse needs.
• Provide functional process and design support to understand the current and desired future state of people, processes, and technology across multiple technology platforms.
• Gather feedback to accurately assess the business requirements, pain points and gaps facilitating best practice recommendations and the optimal use of SmartRecruiters.
• Be versatile, effective, and continually deepen skill sets in recruitment practices and technology platforms.
• Understand recruitment processes and technology to enable certification in SmartRecruiters implementation and other platforms.
• Contribute to and support a positive team environment.

Consultant – SmartRecruiters Implementation

Human Resources

• Supports the design, implementation, and administration of global benefits programs
• Works closely with the Global Benefits Manager and cross-functional teams to analyze benefits data
• Manages vendor relationships and ensures the seamless delivery of benefits to employees
• Acts as a key point of contact for benefits inquiries and helps to educate employees about their benefits options
• Prepares reports to highlight trends, program effectiveness, and areas for potential enhancement
• Provides direct support to employees regarding their benefits options

Global Benefits Specialist – EMEA

Consultant

• Develop commercially effective talent brand, digital and communications solution.
• Use Market and Talent intelligence to inform highly targeted talent marketing initiatives
• Partner with clients to develop briefs, then own the development and deployment of the solution
• Manage various Brand & Digital projects with delivery on time, on budget and delighting the client
• Deliver core product/service revenues across new and existing clients.
• Measure and maximize ROI on all projects
• Service delivery, management & governance
• Partner with internal stakeholders to support business development opportunities such as multi-national RPO deals

Brand & Digital Consultant

• Develop and implement advanced talent brand, attraction and engagement solutions that enable clients to enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand
• Routinely scope, convert and own project delivery in the range of $25K-$100K
• Requires limited guidance from leaders on all core products and services
• High visibility and reputation with internal stakeholders
• Write strategic creative briefs with limited oversight
• Invest in personal brand reputation, contribute to internal and external blogs, white papers and webinars
• Gather Market and Talent intelligence to develop highly targeted talent marketing strategies
• Measure and maximize ROI on all projects

Senior Brand, Digital Consultant

Analyst

• Deliver quality consulting and support services to achieve a high level of customer satisfaction
• Focus on designing and building integrations to support projects and external clients
• Includes configuration and testing across multiple platforms and systems (Workday, Paradox, SmartRecruiters, etc.)
• Provide integration and technology consulting on cloud-based technology solutions
• Follow delivery methodologies appropriate to the project and role, while promoting industry best practices
• Deliver high quality technology outcomes and maintain high client satisfaction
• Engage in positive and pro-active communication with peers and colleagues

Technology Analyst

• Responsible for service excellence throughout the recruitment cycle
• Act as a brand ambassador for the client and provide proactive, timely communication on search status
• Lead detailed intake meetings with hiring managers and provide market data and recommendations
• Collaborate with internal stakeholders to develop and manage recruitment marketing and sourcing strategies
• Evaluate candidate profiles, deliver strong candidate slates and build talent pipelines
• Keep candidates engaged with timely updates throughout the process
• Partner with hiring leaders to determine offer details using market data and compensation guidelines
• Mentor Recruiters and other team members and provide consultative talent acquisition expertise

Senior Recruiter, Greek Speaker

Graphics Designer

• Develop branded graphic communications to advance organizational objectives.
• Take projects through the design cycle: consultation with business partners, concept ideation, developing timelines, adhering to project schedules, and completing executions for print and digital ads, websites, printed collateral, presentation graphics.
• Routinely conceptualize creative solutions that effectively communicate strategic intent.
• Share contemporary digital media best practice expertise to ensure collateral maximization across digital channels.
• Present ideas to evolve client’s employer brand identity to match global design trends.
• Collaborate with colleagues, vendors and business partners on materials design and execution.
• Oversee final deliverable quality and own graphic development of creative projects.
• Interact with Copywriters and Creative Directors to develop creative executions.
• Work closely with Brand team to schedule and monitor projects and independently manage time to meet deadlines.
• Execute projects including branding designs, print ads, digital ads, website pages, social media campaigns, trade show displays and other collateral.
• Advise account service on technical visual recommendations and assist in client presentations.
• Handle multiple assignments and other duties as assigned.

Senior Graphic Designer

• Lead detailed intake meetings with hiring managers to determine position specifications and provide relevant market data and recommendations.
• Collaborate with internal stakeholders and departments to develop and manage recruitment marketing and sourcing strategies.
• Evaluate candidate profiles against position requirements and deliver strong candidate slates while building talent pipelines.
• Keep candidates engaged throughout the process with timely updates on their progress.
• Partner with hiring leaders to determine offer details using market data and compensation guidelines to support recommendations.
• Act as a brand ambassador and provide consultative direction and industry expertise to hiring leaders.
• Mentor Recruiters and other team members.

• Collaborate with recruiters and hiring managers to understand unique job requirements and align sourcing efforts
• Review and post job adverts on specialized job boards to attract target candidates
• Review and process applications across platforms in a timely manner
• Utilize online platforms, social media, and networking to identify and connect with potential candidates
• Implement traditional, creative, and targeted candidate attraction strategies (mobile and email campaigns, cold calling, recruitment marketing)
• Cultivate and grow talent communities for current and future hiring needs
• Engage potential candidates through personalized outreach and events to build interest
• Conduct and present market research on industry trends, salary benchmarks, and talent availability
• Pre-screen candidates to assess qualifications, experience, and cultural fit
• Share market and candidate insights with hiring groups and consult on sourcing strategies
• Promote the employer brand and highlight company strengths and career opportunities
• Maintain accurate candidate records and sourcing activities in ATS and other tools
• Stay updated with sourcing best practices and tools to improve effectiveness
• Foster diversity and inclusion by sourcing candidates from diverse and underrepresented backgrounds
• Identify process improvement opportunities within the talent sourcing function

Talent Sourcer, German Speaker

• Collaborate with recruiters and hiring managers to understand unique job requirements and align sourcing efforts
• Review and post job adverts on specialized job boards and process applications timely
• Utilize online platforms, social media, networking, cold calling, recruitment marketing, mobile and email campaigns to identify candidates
• Build and cultivate talent communities and maintain an engaged pipeline of specialized talent
• Engage with candidates through personalized outreach, networking events, and communication channels
• Conduct market research on industry trends, salary benchmarks, and talent availability and present findings
• Pre-screen candidates for qualifications, experience, and cultural fit before presenting to hiring team
• Share market and candidate insights with hiring groups and consult on sourcing strategies
• Promote the employer brand and opportunities for career growth
• Maintain accurate records in ATS and other tools; stay updated on best practices and sourcing tools
• Foster diversity and inclusion by sourcing diverse and underrepresented candidates
• Identify process improvement opportunities within talent sourcing

• Assist with recruitment and interview process, including scheduling interviews and updating candidate statuses in applicant tracking systems
• Review and screen candidate applications based on position requirements
• Develop interview schedules to ensure qualified candidates are evaluated
• Provide administrative support to the recruitment team, including updating progress and escalating concerns
• Ensure timely review of applicants and coordination with recruiters or hiring managers

Talent Administrator and Coordinator

• Complete a detailed job scope conversation with the hiring leader to determine position specifications
• Timely review of applicants who have applied via the applicant tracking system
• Build and deploy effective recruitment marketing campaigns specific to the job opening
• Source candidates via resume databases and networking sites using sophisticated Boolean search language
• Source candidates via social media channels and deep web sourcing techniques
• Generate targeted lists of passive candidates using member subscriptions and technologies
• Solicit and pursue referrals from business networks and/or internal referrals
• Utilize proprietary software for mobile and email campaigning to talent communities
• Use a sophisticated mix of media to connect with talent community (phone, email, campaigning, network introductions and social media)
• Provide value propositions uniquely tailored to each candidate situation and interest level
• Prepare candidates for interviews with logistical information, schedules, attire guidance and follow-up expectations
• Ensure all candidates are provided with timely updates concerning the status of their applications and interviews
• Conduct professional and thoughtful phone interviews with industry/role specific probing questions
• Issue skills testing and review background/reference information as process dictates
• Continuously build talent pipeline to ensure multiple candidates in play
• Keep hiring manager up to date on market changes that would impact hiring
• Articulate a job offer and drive for candidate acceptance; partner with hiring manager to secure acceptance
• Strict adherence to all regulations (OFCCP and other compliance standards)
• Demonstrate segment/practice/industry expertise and mentor other team members
• Provide accurate and regular reporting of recruiting activities and identify solutions for search difficulties

Senior Recruiter, German Speaker

• Collaborate closely with recruiters and hiring managers to understand job requirements and align sourcing efforts
• Review and post job adverts on specialized job boards
• Review and process applications across platforms in a timely manner
• Use various sourcing methods (online platforms, social media, networking) to identify candidates with required skills
• Implement targeted attraction strategies (mobile and email campaigns, cold calling, recruitment marketing) to build talent communities
• Engage potential candidates through personalized outreach and networking to build interest
• Conduct and present market research on industry trends, salary benchmarks, and talent availability
• Pre-screen candidates to assess qualifications, experience, and cultural fit
• Share market and candidate insights with hiring groups and consult on sourcing strategies
• Promote employer brand and highlight career opportunities
• Maintain accurate records of candidate interactions and sourcing activities in ATS and tools
• Stay updated with industry best practices, sourcing tools and techniques
• Foster diversity and inclusion by sourcing from diverse and underrepresented groups
• Identify process improvements within the talent sourcing function and suggest innovations to enhance efficiency

Talent Sourcer, Trilingual

• Collaborate closely with recruiters and hiring managers to understand unique job requirements and align sourcing efforts
• Review and post job adverts on specialized job boards to attract target candidates
• Review and process applications on all platforms in a timely manner
• Utilize sourcing methods (online platforms, social media, networking) to identify and connect with candidates possessing required niche skills
• Implement traditional, creative, and targeted candidate attraction strategies (mobile/email campaigns, cold calling, recruitment marketing) to build talent communities
• Engage potential candidates through personalized outreach, networking events, and communication channels
• Conduct and present market research on industry trends, salary benchmarks, and talent availability
• Pre-screen candidates to assess qualifications, experience, and cultural fit
• Share market and candidate insights with hiring groups and consult on sourcing/hiring strategies
• Promote the employer brand and highlight career growth opportunities
• Maintain accurate records of candidate interactions and sourcing activities in ATS and tools
• Stay updated with sourcing tools and techniques and suggest process improvements
• Foster diversity and inclusion by sourcing from diverse and underrepresented groups

People Operations

• The Manager -People Communications will develop and lead client relationships with brand and talent marketing solutions that enable direct clients and our client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand.
• Our colleague will be supporting the Rolls Royce account.
• This is a dedicated role within a vibrant agency team delivering creative solutions to a key client.
• The role would require both internal and external communications planning, support and development working alongside the creative, brand, social and RPO teams as well as taking briefs and delivering to our key client stakeholders.
• The role reports to our People Communications lead with regular workstream lead and Senior/Director engagement.
• Job summary: Global role with delivery responsibility for client’s people communications
• Ensure Senior Director and Directors within Brand and Digital are apprised of all client communication developments
• Engage with client’s SVP of International Communications to ensure alignment to and understanding of the client’s internal communications agenda and priorities
• Support client’s talent acquisition leadership to prepare PPT presentations to stakeholders and the wider business when required
• Support Brand and Digital team to prepare PPT presentations for key presentations to the client’s business relative to both brand and talent acquisition engagement

Manager – Client Operations, Talent Acquisition

Consultant, SmartRecruiters Implementation – 2nd Shift

Director – Program Excellence

Specialized Talent Administrator, Coordinator – German Speaker

Specialized Talent Sourcer – 3rd Shift

Talent Sourcer

Senior Recruiter – Bilingual

Senior Recruiter – Bilingual

Senior Recruiter, Bilingual

Senior Recruiter, Trilingual

Specialized Talent Sourcer – Trilingual

Consultant, SmartRecruiters Implementation

Specialized Talent Sourcer, Trilingual

Consultant – SmartRecruiters Implementation

Global Benefits Specialist – EMEA

Brand & Digital Consultant

Senior Brand, Digital Consultant

Technology Analyst

Senior Recruiter, Greek Speaker

Senior Graphic Designer

Senior Recruiter, Greek Speaker

Talent Sourcer, German Speaker

Talent Sourcer, German Speaker

Talent Administrator and Coordinator

Senior Recruiter, German Speaker

Talent Sourcer, Trilingual

Specialized Talent Sourcer, Trilingual

People Communications Manager