CHILI

Account Executive

• Develop and implement consultative sales strategies to achieve and exceed monthly targets
• Identify new business opportunities and prospect potential clients, building strong and lasting relationships
• Deliver personalized and compelling presentations of our services, highlighting key benefits and value for clients
• Use market analysis tools such as Semrush, Similarweb, Ahrefs, and others for research and competitive analysis

Account Executive – Sales Closer

Account Manager

• Own the full performance and health of your client portfolio.
• Be responsible for retention, upsells, cross-sells, and expansion opportunities.
• Identify risks early and proactively act to prevent churn.
• Partner with Sales and Leadership on renewals, scope changes, and growth opportunities.
• Ensure the portfolio grows sustainably, not at the expense of delivery quality or margins.
• Act as the single point of accountability for all client communication.
• Lead monthly reviews, strategic calls, quarterly planning, and performance deep dives.
• Manage difficult conversations, expectations, feedback, and escalations confidently.
• Translate business objectives into clear strategies and execution plans.
• Represent Chili as a senior strategic partner, not a vendor.
• Lead and manage your full squad (SEO, PPC, Content, CRO, BI).
• Conduct 1:1s, performance reviews, KPI tracking, and development planning.
• Ensure team members understand priorities, standards, and expectations.
• Identify skill gaps and coordinate training, certifications, and coaching plans.
• Participate in hiring decisions and performance-based team changes when needed.
• Drive accountability while maintaining a high-performance, healthy team culture.
• Own all timelines, milestones, and quality standards for your portfolio.
• Ensure campaigns and projects are delivered on time, on scope, and at Chili quality level.
• Use ClickUp (or equivalent) to manage workflows, dependencies, and visibility.
• Ensure SOPs are followed and improved when gaps are identified.
• Balance speed and quality in a fast-paced, multi-client environment.
• Understand performance across SEO, Paid Media, CRO, and funnels at a strategic level.
• Use data to guide decisions, prioritization, and client conversations.
• Ensure reporting is clear, honest, and tied to business outcomes.
• Work closely with BI to improve dashboards, transparency, and insights.

Digital Account Manager – PPC, SEO

• Develop and implement consultative sales strategies to meet and exceed monthly sales targets
• Identify business opportunities and prospect potential clients, building strong and long-lasting relationships
• Deliver tailored, persuasive presentations of the company's services, highlighting benefits and value for clients
• Use market analysis tools such as Semrush, Similarweb, Ahrefs, and others for research and competitive analysis

Performance Marketing

• Lead paid media strategies aligned with client business objectives and growth goals
• Build and manage comprehensive media plans including budgets, forecasting, targeting, and KPIs
• Own campaign performance and continuously optimize toward ROI, ROAS, CPA, and revenue goals
• Identify growth opportunities and scaling strategies across channels and markets
• Launch, manage, and optimize campaigns across Google Ads, Meta Ads, TikTok, LinkedIn, and other platforms
• Lead advanced A/B testing initiatives involving creatives, audiences, landing pages, bidding strategies, and funnel optimization
• Monitor campaign health and proactively identify performance issues and opportunities
• Optimize account structures, attribution models, and conversion tracking setups
• Present results, insights, and strategic recommendations to clients and leadership
• Lead performance discussions with confidence and strong business understanding
• Support and mentor junior team members when needed
• Collaborate cross-functionally with SEO, CRO, creative, content, and analytics teams
• Own reporting processes and ensure performance accuracy across accounts
• Analyze trends, customer behavior, and channel efficiency to improve results
• Maintain operational organization and task management inside internal systems and CRM platforms
• Ensure timely execution and high-quality deliverables across accounts

Senior Paid Media Analyst, English Speaker

Sales

• Identify, prospect, and close new business opportunities in Panama
• Build and manage a strong commercial pipeline aligned with revenue targets
• Develop relationships with CMOs, Marketing Directors, and business leaders
• Position Chili as a strategic performance partner, not just a media provider
• Negotiate contracts and ensure profitable, long-term agreements
• Develop and execute a go-to-market strategy for Panama
• Identify key industries and verticals with high growth potential
• Monitor market trends, competitor activity, and performance marketing opportunities
• Contribute to defining pricing models and commercial strategy
• Work closely with Paid Media, SEO, CRO, and Analytics teams to build winning proposals
• Ensure smooth client onboarding and alignment between commercial expectations and operational delivery
• Maintain strong client relationships focused on long-term growth and retention
• Own revenue targets and sales KPIs for the Panamanian market
• Provide accurate forecasting and pipeline visibility
• Ensure deals align with ROI-driven performance models

Sales Manager – Business Unit

• Develop and implement consultative sales strategies to achieve and exceed monthly targets.
• Identify new business opportunities and prospect potential clients, building strong and lasting relationships.
• Deliver personalized and compelling presentations of our services, highlighting key benefits and value for clients.
• Use market analysis tools such as Semrush, Similarweb, Ahrefs, and others for research and competitive analysis.

• Lead client onboarding and align paid media strategies with business objectives
• Develop detailed media plans covering target audiences, budgets, channels, and KPIs
• Launch and manage campaigns across multiple platforms
• Design and run A/B tests (creatives, audiences, bidding strategies, landing pages)
• Continuously optimize campaigns to maximize ROI/ROAS
• Produce clear, data-driven performance reports with actionable insights
• Manage campaign workflows and performance tracking in our CRM (SENTR)
• Execute campaigns in both Spanish and English with culturally relevant messaging
• Own ROI and ROAS reporting

Paid Media Analyst

SEO Marketing

• Develop impactful SEO strategies that generate leads and sales for clients
• Collaborate with a strong, dynamic international team
• Work alongside talented professionals
• Manage SEO projects and implementations
• Contribute to exciting new initiatives

SEO Analyst

• Lead paid media strategies aligned with client business objectives and growth goals
• Build and manage comprehensive media plans including budgets, forecasting, targeting, and KPIs
• Own campaign performance and continuously optimize toward ROI, ROAS, CPA, and revenue goals
• Identify growth opportunities and scaling strategies across channels and markets
• Launch, manage, and optimize campaigns across Google Ads, Meta Ads, TikTok, LinkedIn, and other platforms
• Lead advanced A/B testing initiatives involving creatives, audiences, landing pages, bidding strategies, and funnel optimization
• Present results, insights, and strategic recommendations to clients and leadership
• Support and mentor junior team members when needed
• Own reporting processes and ensure performance accuracy across accounts

Senior Paid Media Analyst, English Speakers

• Own the overall performance and health of your client portfolio.
• Be responsible for retention, upsells, cross-sells, and expansion opportunities.
• Identify risks early and take proactive action to prevent churn.
• Partner with Sales and Leadership on renewals, scope changes, and growth opportunities.
• Ensure the portfolio grows sustainably without compromising delivery quality or margins.
• Act as the single point of accountability for all client communication.
• Lead monthly reviews, strategic calls, quarterly planning, and performance deep dives.
• Manage difficult conversations, expectations, feedback, and escalations with confidence.
• Translate business objectives into clear strategies and execution plans.
• Represent Chili as a senior strategic partner rather than a vendor.
• Conduct 1:1s, performance reviews, KPI tracking, and development planning.
• Ensure team members understand priorities, standards, and expectations.
• Identify skill gaps and coordinate training, certifications, and coaching plans.
• Own all timelines, milestones, and quality standards for your portfolio.
• Ensure campaigns and projects are delivered on time, on scope, and meet Chili quality standards.

Digital Account Manager – PPC, SEO Projects

• Own the overall performance and health of your client portfolio.
• Be accountable for retention, upsells, cross-sells and portfolio expansion opportunities.
• Identify risks early and take proactive measures to prevent client churn.
• Partner with Sales and Leadership on renewals, scope changes and growth initiatives.
• Ensure portfolio growth is sustainable and does not compromise delivery quality or margins.
• Act as the single point of accountability for all client communications.
• Lead monthly reviews, strategic calls, quarterly planning sessions and performance deep dives.
• Confidently manage difficult conversations, expectations, feedback and escalations.
• Translate clients’ business objectives into clear strategies and execution plans.
• Represent Chili as a senior strategic partner rather than a vendor.
• Lead and manage your full squad (SEO, PPC, Content, CRO, BI).
• Conduct regular 1:1s, performance reviews, KPI tracking and development planning.
• Ensure team members understand priorities, standards and expectations.
• Identify skill gaps and coordinate training, certifications and coaching plans.
• Participate in hiring decisions and make performance-based team adjustments when necessary.
• Drive accountability while maintaining a high-performance, healthy team culture.
• Own timelines, milestones and quality standards for your portfolio.
• Ensure campaigns and projects are delivered on time, on scope and to Chili’s quality standards.
• Use ClickUp (or equivalent) to manage workflows, dependencies and visibility.
• Ensure SOPs are followed and continuously improved when gaps are identified.
• Balance speed and quality in a fast-paced, multi-client environment.
• Understand performance across SEO, Paid Media, CRO and funnels at a strategic level.
• Use data to inform decisions, prioritization and client conversations.
• Ensure reporting is clear, honest and tied to business outcomes.
• Work closely with BI to improve dashboards, transparency and actionable insights.