Carrier

Account Manager

• Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
• Create and maintain Sales Territory and Account plans where necessary
• Present at customer seminars to develop new and existing customer relationships and opportunities
• Promote Carrier value proposition linking customer objectives to Carrier solutions
• Utilize CRM to manage customer interactions, activities, and opportunity pipeline
• Experienced seller in attracting new customers as well as building share value with existing customers
• Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
• Ability to seek out or respond to repair opportunities
• Establishing and building credibility with knowledge of Carrier products/solutions
• Strong ability to develop and sustain customer relationships
• Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
• Ability to detect the Customer’s buying stage and adjust selling accordingly
• Effective presentation and communication skills
• Prioritize on best opportunities
• Responding to the customer requirements in a timely manner
• Gaining the booking/order in a timely manner
• Ability to consistently achieve sales metrics and Annual Targets
• To effectively negotiate service agreement renewals when required

Commercial Service Account Manager – Western MI Region

• Manage and grow assigned accounts while concurrently seeking new vertical customers
• Develop long-term relationships and build partnerships with the customer
• Work effectively with internal personnel, create a strategic account plan, and maintain an accurate and up-to-date pipeline in Salesforce to meet or exceed annual sales and gross margin targets
• Assess customer needs and generate resulting proposals, promoting our products and services in a timely manner
• Utilize sales tools effectively (CRM, estimating software, etc.) to plan and document progress as well as increase business opportunity within accounts
• Negotiate master service agreements (MSAs) and contracts with the assistance of our legal department
• Demonstrated strong controls applications intelligence, understanding of data center urgency, challenges, and unique mission critical requirements

Sales Account Manager – Data Center

Manager

• Drive customer on-time delivery metrics which are aligned with customer expectations.
• Drive cross-functional projects to enhance operational efficiency and customer satisfaction.
• Partner with Sales and Customer service to manage escalations and priorities, driving execution with Operations.
• Foster strong relationships to facilitate smooth communication between customers and internal stakeholders.
• Analyze data and regularly report on operational performance to executive management, identifying trends, opportunities, and areas for improvement.

Manager, Aftermarket Order Management

SDET

• Planning, conducting and evaluating tests on battery modules, battery systems and BMS components
• Validation of electrical, functional and safety-related properties of battery and BMS systems
• Analysis, documentation and tracking of fault patterns and close coordination with development teams for root cause analysis
• Setup, operation and further development of test rigs and test environments for battery and BMS tests
• Ensuring structured test documentation and transparent presentation of results
• Collaboration with internal and external test laboratories and support for approval and release tests
• Support for durability, environmental, abuse and functional tests to ensure product robustness

Test Engineer, Battery & BMS

Systems Engineer

• Responsibility for the electronic system architecture within the battery system
• Definition and management of requirements for electronic components and derivation to subsystems (e.g., control units, sensors) and coordination with embedded software (e.g., interfaces and timing)
• Interface role to hardware development and technical coordination of developer teams for hardware, software, and testing
• Design and evaluation of hardware concepts with respect to system requirements, performance, robustness, and scalability
• Ensuring technical consistency and interoperability of all electronic subsystems and the embedded software
• Support of the verification and validation strategy in close coordination with the testing teams
• Analysis of system behavior, fault patterns, and interactions between electronic components

System Engineer, Battery System Electronics

• Responsible for the development and integration of the Battery Management System (BMS) for battery systems
• Development and design of BMS hardware and software
• Conceptualization and definition of BMS functions such as cell monitoring, balancing, protection functions and state estimation
• Creation of system and component requirements for the BMS in the context of the overall system
• Integration of the BMS into the battery system and coordination with adjacent components
• Definition of safety concepts
• Close collaboration and technical coordination of development teams
• Analysis and resolution of faults during development and validation
• Support for commissioning, debugging and transfer to series production

System Engineer – Battery Management System

• System design and specification of power electronic components (inverters, DC/DC converters, power supplies) for battery systems
• Definition of requirements and interfaces between the battery, BMS and power electronics
• Responsibility for the integration of power electronics into the overall system, taking into account efficiency, thermal behavior and system performance
• Close collaboration and technical coordination with hardware, software and system teams to implement the system architecture
• Definition and supervision of verification and validation activities for power electronic components
• Analysis of faults and performance deviations and derivation of optimization measures
• Consideration and implementation of requirements related to grid connection (e.g., grid codes, grid integration, compliance)

System Engineer – Battery System Power Electronics

• Planning, execution and evaluation of end-to-end (E2E) and system tests for battery systems (e.g., home energy storage)
• Validation of the interaction of all subsystems such as the battery, BMS, inverter, HMI and cloud connectivity
• Testing customer interfaces such as the end-customer app, commissioning app, service tool and local user interfaces (HMI)
• Performing use-case-based tests across the entire product lifecycle (installation, commissioning, operation, service)
• Analysis, documentation and tracking of system faults and close coordination with the respective development teams
• Ensuring system stability and performance under various operating and environmental conditions
• Building and further developing system test environments and supporting HiL/SiL approaches

Test Engineer, Battery System E2E

Pre-sales Engineer

• Acquire and develop new customers
• Develop technical solutions and deliver presentations
• Advise engineering firms and customers on heat pump systems
• Prepare comprehensive proposals
• Conduct order and contract negotiations with customers
• Monitor the market and expand the sales territory

Sales Engineer

• Acquisition of new customers and maintenance of the existing customer base
• Development of technical solutions and presentations for our customers
• Advising planning firms and plant engineers regarding heating systems as well as climate and refrigeration technology
• Preparing complete proposals (planning/dimensioning/specifications/pricing)
• Conducting contract negotiations with customers
• Market monitoring and expansion of the sales territory

Sales Engineer, Kassel

• Responsible for executing daily operations and ongoing optimization of Carrier’s global search ecosystem
• Implements, maintains, and monitors global search configurations
• Completes defined tasks, runs recurring workflows, and executes operational checklists
• Oversees technical site audits related to website architecture, crawlability, and indexability
• Acts as the primary technical lead for regional rollouts
• Maintains global platform configurations to ensure a 'Single Source of Truth' across all regions
• Translates complex SEO data and keyword research into prioritized weekly 'Action Lists' for regional teams
• Upskills Business Units by providing 'GEO Playbooks' and checklists
• Manages dashboards to monitor brand mentions in generative search
• Builds and manages consolidated dashboards that link search behavior to business leads and bottom-line ROI

Global Search Manager

• Design and implement a Product Lifecycle Management (PLM) process
• Establish strong Master Data and BOM governance
• Ensure accurate, reliable, and standardized spare parts data across systems (SAP and related tools)
• Drive change across functions and embed sustainable processes
• Define and implement phase-in and phase-out processes
• Ensure spare parts are defined upfront for new product launches
• Manage obsolescence and replacement strategies (supersession logic)
• Clean and harmonize a large SKU database (100k+ references)
• Align processes with SAP (Material Master, BOM, pricing)
• Lead cross-functional alignment (Sales, Supply Chain, Digital, Quality)

Product Lifecycle Manager, Aftermarket Master Data, BOM

• Develop and establish robust quality processes in Aftermarket Operations
• Ensure zero defects of parts and compliance with delivery requirements
• Reduce customer return processing times
• Achieve error-free Aftermarket Operations processes

Quality Manager

Procurement

• Operational supplier management for series production (e.g., invoice discrepancies, quality complaints, changes in demand, PCN process)
• Ensure material availability including shortage management and an escalation function in coordination with planning/procurement
• Implementation of new materials and suppliers from the NPI process into serial production (contracts, prices, terms)
• Maintain material and supplier master data as well as relevant planning parameters in the system
• Processing purchase requisitions and orders, invoice approvals, and change management with suppliers
• Price and contract negotiations with assigned suppliers and implementation of the procurement strategy in coordination with Category Management
• Support for tenders, second-sourcing projects, and supplier evaluations including audits

Purchaser

• Leading execution of high-impact productivity and cost reduction projects across operational and transactional value streams
• Facilitating ideation and identification of new variable cost reduction opportunities
• Identifying key cost drivers and partnering with business segments to eliminate inefficiencies
• Managing and maintaining a healthy pipeline of active and queued productivity projects
• Supporting short- and long-term productivity strategy to drive margin growth
• Defining, tracking, and reporting key performance metrics to measure efficiency, cost, and profitability improvements
• Analyzing current-state data, processes, and operations to surface improvement opportunities
• Partnering with business process teams to document and improve high-impact processes using structured problem-solving tools
• Ensuring process adherence, adoption, and benefit realization through close stakeholder collaboration
• Monitoring results and validating expected financial benefits from implemented initiatives
• Recommending training, standard work, and operational adjustments to sustain improvements
• Partnering with Digital teams to develop tools and technology that enhance productivity and operational effectiveness
• Collaborating with Finance to model investment impact, validate savings, and ensure return on investment