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Carrier

Commercial Service Account Manager – Western MI Region

Carrier

. Sell the full portfolio of Carrier HVAC Service products and solutions (i.e.

Posted 4/22/2026full-timeRemote • Florida • 🇺🇸 United StatesJuniorMid-Level💰 $79,000 - $158,000 per yearWebsite

About the role

Key responsibilities & impact
  • Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
  • Create and maintain Sales Territory and Account plans where necessary
  • Present at customer seminars to develop new and existing customer relationships and opportunities
  • Promote Carrier value proposition linking customer objectives to Carrier solutions
  • Utilize CRM to manage customer interactions, activities, and opportunity pipeline
  • Experienced seller in attracting new customers as well as building share value with existing customers
  • Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
  • Ability to seek out or respond to repair opportunities
  • Establishing and building credibility with knowledge of Carrier products/solutions
  • Strong ability to develop and sustain customer relationships
  • Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
  • Ability to detect the Customer’s buying stage and adjust selling accordingly
  • Effective presentation and communication skills
  • Prioritize on best opportunities
  • Responding to the customer requirements in a timely manner
  • Gaining the booking/order in a timely manner
  • Ability to consistently achieve sales metrics and Annual Targets
  • To effectively negotiate service agreement renewals when required

Requirements

What you’ll need
  • High School Diploma/ GED
  • 2+ Years of experience selling into industrial, commercial or the HVAC industry.
  • Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs/platforms.
  • Ability to pass a MVR background check.
  • Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
  • Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
  • Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
  • Ability to sell directly to end user customer
  • Previous experience in selling service agreements
  • Demonstrates ability to introduce others to cross sell and upsell within their base of customers
  • Ability to work in a highly team-oriented and dynamic environment
  • Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
  • Self-motivated and able to manage many simultaneous projects and responsibilities

Benefits

Comp & perks
  • Health Care Benefits : Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability : Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesnegotiationcustomer relationship managementservice agreementsHVAC productspreventative repairupgrade packagestime managementorganizational skillspresentation skills
Soft Skills
communicationgoal-orientedself-motivatedteam-orientedcredibility buildingcustomer engagementadaptabilityproblem-solvingrelationship developmentproactive selling
Certifications
High School DiplomaGED