Campus

Customer Support

• Provide responsive support to students and faculty across multiple channels
• Troubleshoot hardware (laptops, hotspots) and software (web applications, browser permissions)
• Assist with device management and account provisioning for students
• Order and manage replacement devices for students
• Repair and refurbish returned equipment for future use
• Collaborate with Admissions, Student Success, and Onboarding teams
• Identify patterns and trends in support tickets to create proactive solutions

Technology Support Specialist

Accountant

• Own key aspects of the month-end close process, including journal entries, account reconciliations, and variance analysis
• Support daily accounting operations across accounts payable, accounts receivable, and the general ledger
• Help maintain accurate records for tuition, fees, and other revenue streams, ensuring proper recognition in accordance with GAAP
• Review and process vendor invoices, employee reimbursements, and corporate card expenses with a strong eye for detail and policy compliance
• Assist with preparing internal financial statements and management reports used for decision-making across Campus
• Partner with cross-functional teams to ensure transactions are coded correctly and processes are efficient
• Help build, improve, and document accounting policies, procedures, and internal controls as we scale
• Support annual audits, tax-related work, and other compliance reporting by preparing schedules, gathering supporting documentation, and collaborating both with cross-functional partners at Campus and with our external auditors and tax advisors
• Grow with Campus as we scale, with opportunities to take on increased ownership and expand into larger roles over time

Senior Accountant

Payroll

• Own Payroll Operations
• Run end-to-end payroll processing for all employees, including full-time staff and faculty
• Ensure compliance with federal, state, and local payroll regulations
• Manage payroll through Rippling, including audits, reporting, and system optimization
• Maintain accurate payroll records and employee data
• Collaborate on budgeting and forecasting for payroll
• Lead Benefits Administration
• Own the full benefits portfolio — health, dental, vision, retirement, and more
• Lead the annual benefits renewal process, including broker and vendor negotiations
• Manage benefits enrollment, changes, and employee communications
• Optimize benefits offerings to balance employee experience with cost discipline
• Support leadership with insights on compensation and benefits trends
• Drive Systems & Compliance
• Serve as primary administrator for Rippling (HRIS + payroll) and Fidelity (401k)
• Ensure compliance with ACA, ERISA, COBRA, and other regulatory requirements
• Support reporting, reconciliations, audits, and payroll-related forecasting
• Assist with equity-related administration in partnership with Carta, as needed

Payroll & Benefits Manager

Platform Engineer

• Ship backend systems that power admissions, financial aid, registrar workflows, reporting, and real-time student experiences
• Build and maintain data pipelines and ingestion flows supporting analytics, product, and operational automation
• Own CI/CD and deployment workflows to ensure fast, reliable releases across backend, mobile, and frontend
• Design and scale cloud infrastructure using GCP and Terraform
• Improve developer experience and data scientist experience — tools, environments, testing workflows, and internal automations
• Partner across engineering (backend, mobile, data, product) to accelerate delivery and reduce operational friction
• Strengthen security & compliance through better access control, audit-ready logging, secrets management, and hardened infrastructure

Staff Platform Engineer

Financial Planning and Analysis

• Guide students through the full financial aid process, including FAFSA completion, verification, packaging, and disbursement steps
• Calculate aid packages, generate offer letters using financial systems, and explain them clearly to students
• Navigate emotionally complex conversations such as aid barriers and denials, Pell eligibility, and payment plans while maintaining student trust and empathy
• Stay organized across systems, trackers, and notes while managing 200–500+ students, and prioritizing persistent outreach and responsiveness through phone, text, and email.
• Collaborate closely with Admissions Counselors (ACs), Onboarding Specialists (OSes), and Success Coaches (SCs) to create a smooth, unified student experience across departments
• Stay current on changing policies and procedures, adapting workflows quickly and contributing to teamwide knowledge

Financial Aid Specialist

Human Resources

• Resolve Complex Issues & Provide Counsel: Partner with employees and managers to address non-routine work issues, offering actionable solutions to improve performance
• Drive Change & Innovation: Identify opportunities for process improvements, employee education, and innovative strategies
• Manage Performance & Conflict: Develop and monitor Performance Support Plans (PSPs), resolve workplace conflicts, and handle disciplinary actions with fairness
• Escalate & Investigate: Manage escalations and lead thorough investigations into employee complaints, misconduct, and performance issues
• Enhance Employee Engagement & Culture: Design and implement people programs and processes to enhance our employee experience and build a high-performance culture
• Leverage Data-Driven Insights: Use people metrics to identify trends, drive retention strategies, and inform decision-making around talent development and employee satisfaction
• Ensure Compliance & Best Practices: Maintain an in-depth knowledge of HR best practices, including through collaboration with our Legal team.

HR Manager

Administrative Assistant

• Serve as a welcoming face to the office for guests, new employees, and our team
• Oversee office cleanliness and maintenance, ensuring a clean, tidy, and clutter-free workspace
• Manage office and building logistics, including maintenance, deliveries, and guest access
• Support IT needs for new hires, including setting up workstations, coordinating with IT for software installations, and ensuring all equipment is functional
• Act as the building point of contact for security and safety expectations
• Keep the pantry stocked and manage kitchen pantry equipment orders within budget expectations
• Manage inventory of supplies and pantry items
• Oversee office social events and happy hours, fostering a positive workplace culture
• Lead logistics, vendor coordination, setup/breakdown, and day-of execution for office events

Office Manager

Attorney

• Support and grade assignments for a group of 30-40 students in an 11-week online course
• Act as a mentor and coach to students as they learn new skills and develop as professionals
• Attend lectures within the 11-week online course
• Lead discussion sections to reinforce key concepts
• Host weekly office hours to deepen student understanding and build community
• Communicate with students regularly and respond to messages in a timely manner
• Help students stay motivated and build strong academic habits

Legal Teaching Assistant

• Support and grade assignments for a group of 30-40 students in an 11-week online course
• Act as a mentor and coach to students as they learn new skills and develop as professionals
• Attend lectures within the 11-week online course
• Lead discussion sections to reinforce key concepts
• Host weekly office hours to deepen student understanding and build community.
• Communicate with students regularly and respond to messages in a timely manner
• Help students stay motivated and build strong academic habits

Finance Teaching Assistant

Operations

• Maintain accurate records related to faculty onboarding status and training completion
• Execute defined academic operations workflows consistently and on time
• Serve as an expert in the Campuswire system (our LMS) to both internal teams and faculty
• Serve as first-line support for faculty operational questions and issues
• Work cross functionally with internal teams to identify gaps, scope projects, and deliver impactful solutions

Academic Operations Associate

• Assist with Salesforce uploads and data entry, ensuring accuracy and completeness of records.
• Conduct routine checks of student records and flag discrepancies for resolution.
• Review and verify student documents for accuracy and compliance.
• Provide support in tracking Enrollment Agreements and follow up to ensure timely completion.
• Update student statuses across platforms under the guidance of the Enrollment Operations Manager.
• Monitor shared admissions and registrar inboxes, routing requests and drafting responses as needed.
• Track Admissions Counselor requests in Salesforce and escalate unresolved items.
• Prepare meeting materials, agendas, and reports for Enrollment Operations leadership.
• Assist in coordinating admissions webinars and student events, managing logistics and communication.
• Support operational preparations for new student cohort launches.
• Provide administrative support on special projects from senior leadership.

Enrollment Operations Associate

Security Engineer

• Support and grade assignments for a group of 30-40 students in an 11-week online course.
• Act as a mentor and coach to students as they learn new skills and develop as professionals.
• Attend lectures within the 11-week online course.
• Lead discussion sections to reinforce key concepts.
• Host weekly office hours to deepen student understanding and build community.
• Communicate with students regularly and respond to messages in a timely manner.
• Help students stay motivated and build strong academic habits.

Cybersecurity Teaching Assistant

Program Manager

• Own medium-sized, cross-functional initiatives end-to-end, from planning through delivery.
• Drive timelines, dependencies, and execution to ensure high-quality outcomes, while measuring impact against defined success metrics.
• Analyze operational, student, and people data to identify root causes, surface insights, and inform prioritization and interventions (e.g., retention, throughput, quality, efficiency).
• Align Data, Product, Engineering, and Operations partners to move work forward.
• Anticipate and resolve risks, blockers, and trade-offs through decisive action and escalation.
• Evaluate how people, process, and tooling are working together — and recommend changes to improve performance, consistency, and scalability.
• Improve and document operational workflows to increase speed and consistency.
• Keep stakeholders aligned through clear, concise communication.
• Reinforce a culture of ownership, accountability, and execution.

Program Manager, Data Ops

Director

• Serve as the portfolio-level strategic partner to Program Directors, driving alignment, accountability, and operational consistency across programs
• Build and maintain shared academic operating systems and governance frameworks that reduce silos
• Monitor portfolio-level enrollment, retention, faculty capacity, and instructional quality indicators
• Identify cross-program risks and resolve structural bottlenecks
• Support responsible program scaling, new program launches, and integration of redesigned or newly acquired programs
• Define and advance Campus’s teaching and learning philosophy, ensuring it is clearly articulated and consistently executed
• Align curriculum design, instructional execution, and assessment data with institutional standards
• Oversee structured program reviews, annual assessment cycles, and documentation of continuous improvement
• Partner with institutional data teams to strengthen dashboarding and reporting across programs
• Provide structured support to Program Directors in faculty hiring, evaluation, performance management, and instructional quality improvement
• Partner with learning science and product teams to deploy innovative learning technologies and AI tools that enhance instructional effectiveness

Technology Support Specialist

Senior Accountant

Payroll & Benefits Manager

Payroll & Benefits Manager

Staff Platform Engineer

Financial Aid Specialist

HR Manager

Office Manager

Legal Teaching Assistant

Finance Teaching Assistant

Academic Operations Associate

Enrollment Operations Associate

Cybersecurity Teaching Assistant

Program Manager, Data Ops

Director of Academic Programming