Campus

Counselor

• Build trust and rapport with prospective students through high-energy, student-centered conversations
• Identify and troubleshoot common student challenges, whether it’s confusion about the process, readiness for college, or emotional stress
• Conduct admissions interviews that uncover each student’s goals, motivations, and potential barriers
• Guide and follow-up consistently with students through the application and enrollment process, including assistance in completing their application, steps for enrollments, and clear understanding of the Campus program, schedule, and expectations.
• Use sound judgment to help students navigate ambiguity, objections, or frustration with clarity and care
• Manage a personal pipeline, making 80+ calls daily, conducting interviews, and following up consistently via structured phone, text, and email
• Manage your daily tasks, follow-ups, and notes with precision using Salesforce and structured outreach tools
• Maintain clean, accurate documentation that supports seamless handoffs between Admissions, Financial Aid, and Onboarding
• Thrive in ambiguity, pivot often, and stay motivated and persistent despite repeated rejection or student drop-off

Admissions Counselor

Teaching Assistant

• Support and grade assignments for a group of 30-40 students in an 11-week online course
• Act as a mentor and coach to students as they learn new skills and develop as professionals
• Attend lectures within the 11-week online course
• Lead discussion sections to reinforce key concepts
• Host weekly office hours to deepen student understanding and build community.
• Communicate with students regularly and respond to messages in a timely manner
• Help students stay motivated and build strong academic habits

Marketing

• Teach 11-week live, synchronous, online courses using engaging, student-centered instructional strategies.
• Foster an inclusive, supportive environment that promotes active learning and student participation.
• Provide timely, constructive feedback and respond to student inquiries within one to two business days.
• Host weekly office hours.
• Work with Teaching Assistants to co-manage the course, including mentoring the TAs on effective grading and student engagement practices.
• Evaluate student progress, maintain grade records, and submit mid quarter and end of quarter evaluations.
• Participate in optional professional development opportunities and peer-sharing sessions organized by Campus.
• Have the opportunity to participate in co-curricular events (e.g., guest speaking or networking events) to share your unique expertise with the broader Campus community.
• Leverage Campus-provided training and resources to effectively utilize embedded AI tools and modern pedagogical practices in your online classroom.

Marketing Instructor

Instructor

Economics Instructor

Artificial Intelligence

• Teach 11-week live, synchronous online courses using engaging, student-centered instructional strategies.
• Foster an inclusive, supportive environment that promotes active learning and student participation.
• Provide timely, constructive feedback and respond to student inquiries within one to two business days.
• Host weekly office hours.
• Work with Teaching Assistants to co-manage the course, including mentoring the TAs on effective grading and student engagement practices.
• Evaluate student progress, maintain grade records, and submit mid quarter and end of quarter evaluations.
• Participate in optional professional development opportunities and peer-sharing sessions organized by Campus.
• Have the opportunity to participate in co-curricular events (e.g., guest speaking or networking events) to share your unique expertise with the broader Campus community.
• Leverage Campus-provided training and resources to effectively utilize embedded AI tools and modern pedagogical practices in your online classroom.

AI Instructor

Student Success Coach

• Build long-term relationships with students through coaching sessions, check-ins, and ongoing outreach
• Conduct proactive outreach via phone, text, and chat to keep students engaged and accountable
• Coach students through personal, academic, and motivational challenges, demonstrating empathy while helping students stay accountable for their own progress
• Help students break down big goals into actionable next steps
• Track progress using various dashboards
• Complete forms (e.g., deferrals, withdrawals) and document notes clearly and consistently
• Balance a caseload of 50-75 students, triaging by risk and term
• Collaborate with Admissions and Onboarding teams to clarify handoffs and student context
• Adjust quickly to changing tools, processes, or term-based priorities

Student

• Package payment plans and set up automatic emails/texts payment reminders
• Post student payments and respond to student inquiries regarding payment plans
• Review and post charges after add/drop period
• Remind students of delinquent payments and notify Student Success Coaches if a student becomes two months overdue. Notify Student Success Coaches if final payment in quarter has not been paid prior to term end
• Work with Financial Aid to ensure packaging is updated for students who have been identified as not funded or underfunded
• Work with Financial Aid before new academic year starts for continuing students to identify students that will have new payment plans and work with SAS II to get payment plans set up
• Process student account prorations

Student Accounts Specialist

• Support and grade assignments for a group of 30-40 students in an 11-week online course.
• Act as a mentor and coach to students as they learn new skills and develop as professionals.
• Attend lectures within the 11-week online course.
• Lead discussion sections to reinforce key concepts.
• Host weekly office hours to deepen student understanding and build community.
• Communicate with students regularly and respond to messages in a timely manner.
• Help students stay motivated and build strong academic habits.

IT Teaching Assistant

Recruitment

• Provide hands-on experience in full-cycle recruiting operations within a high-volume logistics environment
• Assist with sourcing candidates through job boards, LinkedIn, referrals, and other recruitment channels
• Screen resumes and conduct initial candidate outreach
• Schedule interviews and coordinate with hiring managers and candidates
• Maintain and update applicant tracking systems (ATS) and candidate databases
• Draft and post job advertisements across various platforms
• Support employer branding initiatives and campus recruitment activities
• Track recruitment metrics and prepare hiring reports
• Ensure a positive candidate experience throughout the recruitment process
• Assist with onboarding documentation and new hire coordination as needed
• Perform other HR and recruitment-related projects assigned by the team

Talent Acquisition Intern

Financial Planning and Analysis

• Guide students through the full financial aid process, including FAFSA completion, verification, packaging, and disbursement steps
• Calculate aid packages, generate offer letters using financial systems, and explain them clearly to students
• Navigate emotionally complex conversations such as aid barriers and denials, Pell eligibility, and payment plans while maintaining student trust and empathy
• Stay organized across systems, trackers, and notes while managing 200–500+ students, and prioritizing persistent outreach and responsiveness through phone, text, and email.
• Collaborate closely with Admissions Counselors (ACs), Onboarding Specialists (OSes), and Success Coaches (SCs) to create a smooth, unified student experience across departments
• Stay current on changing policies and procedures, adapting workflows quickly and contributing to teamwide knowledge

Financial Aid Specialist

• Design, develop, and deliver onboarding and continuing education for Financial Aid staff.
• Develop and deliver training related to financial aid technologies, system enhancements, workflow automation, and operational process changes.
• Track required training completion and evaluate training effectiveness through staff feedback and quality review results.
• Attend Financial Aid operational meetings to remain current on workflow changes, operational priorities, and system enhancements.
• Develop, maintain, and periodically review Financial Aid training manuals, SOPs, job aids, reference materials, and process documentation.
• Collaborate with the Financial Aid Quality Assurance Analyst to identify trends, address knowledge gaps, and develop targeted training based on quality review findings.

Financial Aid Training & Development Specialist

Brand Manager

• Own brand execution across channels. You’ll translate brand strategy into content and social media plans that are consistent, creative, and effective.
• Manage and mentor. You’ll serve as a people manager on the marketing team and directly manage external agencies and creative vendors (e.g., social, video, and photography partners).
• Drive high-quality content. You’ll work across teams to develop, refine, and execute messaging that supports our brand and business goals, including content about our degree programs, value proposition, and student outcomes.
• Collaborate cross-functionally. You’ll partner with teams across Admissions, Employer Partnerships, and Student Affairs to ensure our brand is reflected consistently in both internal and external communications.
• Improve processes. You’ll help streamline workflows, strengthen creative briefing processes, and ensure documentation is organized and accessible (e.g., in Notion).
• Be a brand steward. You’ll serve as a key point of contact for our external brand consultants and help ensure brand guidelines are understood and applied throughout the organization.

Senior Manager, Brand Marketing

Administration

• Lead live weekly discussion sections
• Provide grading and structured feedback
• Hold virtual office hours
• Support case study and applied project work
• Reinforce professionalism, communication, and healthcare standards
• Escalate academic or integrity concerns appropriately

Healthcare Administration Teaching Assistant

Operations

• Partner with Financial Aid leaders and key stakeholders to keep critical student-facing operations running smoothly.
• Serve as a strategic advisor to the COO on operational risks, opportunities, and resource planning.
• Support critical processes such as aid applications, disbursements, billing, refunds, and payment plans — ensuring accuracy, timeliness, and compliance.
• Improve workflows and design scalable processes that increase efficiency and quality.
• Create and maintain SOPs that keep cross-functional teams (Admissions, Registrar, Student Success, Financial Aid, Product, etc.) aligned and consistent in how student-facing processes are executed.
• Partner with Product/Eng to roll out tech solutions that streamline operations and improve the student experience.
• Establish performance metrics and dashboards to monitor progress, identify issues early, and continuously improve service.
• Flex into new operational areas over time as Campus continues to scale.

Director of Operations

Data Scientist

• Develop a deep understanding of Campus’ student-facing teams’ impact on enrollment, retention, and academic outcomes - from admissions and financial aid to coaching and tutoring teams
• Build a comprehensive measurement framework for student-facing teams’ effectiveness and efficiency
• Identify and execute top opportunities to improve student outcomes using causal inference and experimentation
• Collaborate with Product and Operations on integrating behavioral signals and predictive modeling outcomes’ into team workflows
• Partner cross-functionally with Product, Operations, and Engineering to optimize student impact staff journey at Campus - from hiring and training to software tooling and automation