Campus

Operations

• Partner with Financial Aid leaders and key stakeholders to keep critical student-facing operations running smoothly.
• Serve as a strategic advisor to the COO on operational risks, opportunities, and resource planning.
• Support critical processes such as aid applications, disbursements, billing, refunds, and payment plans — ensuring accuracy, timeliness, and compliance.
• Improve workflows and design scalable processes that increase efficiency and quality.
• Create and maintain SOPs that keep cross-functional teams (Admissions, Registrar, Student Success, Financial Aid, Product, etc.) aligned and consistent in how student-facing processes are executed.
• Partner with Product/Eng to roll out tech solutions that streamline operations and improve the student experience.
• Establish performance metrics and dashboards to monitor progress, identify issues early, and continuously improve service.
• Flex into new operational areas over time as Campus continues to scale.

Director of Operations

Data Scientist

• Develop a deep understanding of Campus’ student-facing teams’ impact on enrollment, retention, and academic outcomes - from admissions and financial aid to coaching and tutoring teams
• Build a comprehensive measurement framework for student-facing teams’ effectiveness and efficiency
• Identify and execute top opportunities to improve student outcomes using causal inference and experimentation
• Collaborate with Product and Operations on integrating behavioral signals and predictive modeling outcomes’ into team workflows
• Partner cross-functionally with Product, Operations, and Engineering to optimize student impact staff journey at Campus - from hiring and training to software tooling and automation

Staff Data Scientist

Full-stack Engineer

• Build full-stack applications used daily by admissions, course design, financial aid, and student success teams
• Develop conversational workflows, copilots, dashboards, and operational automation systems
• Build custom software that replaces manual processes and legacy systems with purpose-built tools for specific teams
• Work directly with internal teams to understand workflows and rapidly ship improvements
• Prototype new ideas quickly using modern AI tooling and coding agents
• Experiment constantly with new workflows, interfaces, and operational tooling patterns
• Contribute across the stack — frontend, backend, AI workflows, and infrastructure
• Help define how a modern engineering team uses AI to build and ship products faster

Full-Stack Software Engineer, AI-Powered Internal Tools

• Ship meaningful features quickly: Solve high-impact problems and deliver solutions using modern workflows—feature flags, CI/CD, automated testing, and AI-assisted coding.
• Build infrastructure that has to be right: Design APIs, services, and data flows where idempotency, reconciliation, and observability aren't nice-to-haves — they're the job.
• Improve how we work: Contribute to engineering best practices, refine our developer tooling, and shape processes that help the team scale effectively.
• Collaborate: Partner with Product, Design, Financial Aid, and Student Accounts to deliver end-to-end solutions on the problems that matter most.
• Solve challenging problems: Build the next generation of systems powering modern higher education — your work will directly improve outcomes for students and the teams behind them.

Senior Software Engineer

Artificial Intelligence

• Teach 11-week live, online courses using engaging, student-centered instructional strategies.
• Foster an inclusive, supportive environment that promotes active learning and student participation.
• Provide timely, constructive feedback and respond to student inquiries within 24 hours.
• Host weekly office hours to deepen student understanding and build community.
• Work with Teaching Assistants to co-manage the course, including mentoring the TA on effective grading and student engagement practices.
• Evaluate student progress, maintain grade records, and submit mid quarter and end of quarter evaluations.
• Collaborate with peers and Campus staff to share best practices and continuously improve instruction.
• Contribute to co-curricular programming (e.g., speaker series, networking events) to enrich the student experience.
• Stay current on industry and pedagogical trends relevant to your subject area and online teaching, including the effective use of AI tools embedded in our curriculum.

AI for Business Instructor

• Build AI-powered internal tools used across admissions, course design, and student success
• Develop conversational workflows, copilots, dashboards, and operational automation systems
• Work directly with internal teams to understand workflows and rapidly ship improvements
• Prototype new ideas quickly using modern AI tooling and coding agents
• Experiment constantly with new workflows, interfaces, and operational tooling patterns
• Contribute across the stack — frontend, backend, AI workflows, and infrastructure
• Learn how to productionize AI systems in a fast-moving environment
• Help define what software development looks like in an AI-first organization

Software Engineer, AI Internal Tools

Staff Fullstack Engineer

Payroll

• Run end-to-end payroll for all employees (including faculty), ensuring accuracy, timeliness, and compliance
• Manage multi-state payroll operations, including audits, reporting, and reconciliations
• Maintain high data integrity across payroll systems and proactively identify and resolve discrepancies
• Partner with Finance on payroll-related reporting, budgeting, and forecasting
• Serve as the primary owner of payroll within the organization
• Identify opportunities to improve payroll processes, reduce manual work, and increase accuracy
• Implement system and workflow improvements within Rippling
• Anticipate and solve for payroll challenges as the company scales (e.g., headcount growth, multi-state complexity)
• Drive better reporting and visibility into payroll data
• Administer employee benefits programs (health, dental, vision, 401k, etc.)
• Partner with brokers and vendors on renewals and ongoing management
• Ensure accurate enrollment, changes, and employee support
• Support compliance with ACA, COBRA, and related requirements
• Maintain compliance with federal, state, and local payroll regulations
• Support audits, reconciliations, and reporting requirements
• Serve as system owner for Rippling (payroll + HRIS) and partner systems like Fidelity (401k)
• Support equity-related administration in partnership with Carta, as needed

Senior Payroll Specialist

Human Resources

• Partner with employees and managers to address non-routine work issues, offering actionable solutions to improve performance
• Identify opportunities for process improvements, employee education, and innovative strategies
• Develop and monitor Performance Support Plans (PSPs), resolve workplace conflicts, and handle disciplinary actions with fairness
• Manage escalations and lead thorough investigations into employee complaints, misconduct, and performance issues
• Design and implement people programs and processes to enhance our employee experience and build a high-performance culture
• Use people metrics to identify trends, drive retention strategies, and inform decision-making around talent development and employee satisfaction
• Maintain an in-depth knowledge of HR best practices, including through collaboration with our Legal team

HR Business Partner

Account Manager

• Coordinate and execute articulation agreements with leading four-year university partners, including Top 100, R1, flagship, and other strategic institutions.
• Maintain accurate agreement documentation, course equivalency tables, and annual updates to ensure clarity and compliance.
• Track partnership pipeline progress toward annual OKRs and execution targets.
• Serve as an operational liaison for university partners, facilitating meetings, agendas, follow-ups, and ongoing communications.
• Support implementation of strategic initiatives such as denied-applicant referral programs and co-branded 2+2 transfer pilots.
• Collaborate with Academic Operations, the Registrar, and Student Outcomes to ensure articulation accuracy and transfer-readiness alignment.
• Ensure partnership representation is accurate across marketing materials, transfer tools, and pathway documentation.
• Maintain Salesforce tracking, reporting dashboards, and internal documentation systems.
• Coordinate monthly and quarterly reporting related to applicant flow, enrollment, transfer outcomes, and partnership health.
• Contribute to continuous process improvement to strengthen transfer enrollment growth and student success outcomes.

Director of Operations

Staff Data Scientist

Full-Stack Software Engineer, AI-Powered Internal Tools

Senior Software Engineer

AI for Business Instructor

Software Engineer, AI Internal Tools

Staff Fullstack Engineer

Staff Data Scientist

Senior Payroll Specialist

Senior Payroll Specialist

HR Business Partner

University Partnerships Specialist