Financial Aid Training & Development Specialist

Campus

Financial Aid Training & Development Specialist at Campus developing and delivering training programs for Financial Aid staff. Ensuring operational effectiveness and regulatory compliance in financial aid processes.

Posted 7/2/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSenior💰 $47,000 - $56,000 per yearWebsite

About the role

Key responsibilities & impact

Design, develop, and deliver onboarding and continuing education for Financial Aid staff.
Develop and deliver training related to financial aid technologies, system enhancements, workflow automation, and operational process changes.
Track required training completion and evaluate training effectiveness through staff feedback and quality review results.
Attend Financial Aid operational meetings to remain current on workflow changes, operational priorities, and system enhancements.
Develop, maintain, and periodically review Financial Aid training manuals, SOPs, job aids, reference materials, and process documentation.
Collaborate with the Financial Aid Quality Assurance Analyst to identify trends, address knowledge gaps, and develop targeted training based on quality review findings.

Requirements

What you’ll need

Bachelor's degree in education, higher education administration, business, communications, organizational development, or a related field, or an equivalent combination of education and relevant experience.
Three or more years of experience in Title IV financial aid administration, including experience interpreting and applying federal regulations in a higher education environment.
Experience developing and delivering training for adult learners, including onboarding and ongoing staff development.
Ability to translate complex regulations and operational processes into clear, practical training.
Strong presentation, facilitation, written, and verbal communication skills.
Excellent organizational skills with the ability to manage multiple priorities and adapt to changing business needs.
Demonstrated ability to build collaborative relationships and work effectively across departments.

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) match
Fertility benefits via Carrot
Flexible Time Away + paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Training DevelopmentFinancial Aid TechnologiesWorkflow AutomationOperational Process ChangesQuality Review EvaluationSOP DevelopmentProcess DocumentationAdult Learning PrinciplesRegulatory ComplianceData Tracking

Soft Skills

CollaborationFacilitationPresentation SkillsAdaptabilityRelationship Building