Financial Aid Specialist

Campus

Financial Aid Specialist guiding students through the financial aid process at Campus. Managing student caseload and ensuring understanding of financial options and paperwork.

Posted 7/8/2026full-timeAtlanta • 🇺🇸 United StatesMid-LevelSenior💰 $47,000 - $56,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in guiding students through the financial aid process, including FAFSA completion and aid package calculation, while maintaining strong communication and relationship-building skills. Adapts quickly to changing policies and systems, ensuring a supportive and organized experience for a large student population.

Highest-signal resume keywords

Financial Aid Process GuidanceFAFSA CompletionStrong Communication SkillsRelationship-BuildingOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Aid Package CalculationFinancial SystemsDocumentation SkillsPell EligibilityPayment Plans

Soft Skills

EmpathyProfessionalismPositivityGrowth MindsetNavigating Ambiguity

Tools & Technologies

Tracking SystemsCommunication Tools

Industry Keywords

Financial AidStudent SupportAdmissions CollaborationPolicy Adaptation

About the role

Key responsibilities & impact

Guide students through the full financial aid process, including FAFSA completion, verification, packaging, and disbursement steps
Calculate aid packages, generate offer letters using financial systems, and explain them clearly to students
Navigate emotionally complex conversations such as aid barriers and denials, Pell eligibility, and payment plans while maintaining student trust and empathy
Stay organized across systems, trackers, and notes while managing 200–500+ students, and prioritizing persistent outreach and responsiveness through phone, text, and email.
Collaborate closely with Admissions Counselors (ACs), Onboarding Specialists (OSes), and Success Coaches (SCs) to create a smooth, unified student experience across departments
Stay current on changing policies and procedures, adapting workflows quickly and contributing to teamwide knowledge

Requirements

What you’ll need

Strong communication, relationship-building, and documentation skills
Ability to navigate ambiguity and adapt to new systems quickly
Comfortable having tough conversations with empathy and professionalism
Positivity and a growth mindset
Bachelor's degree

Benefits

Comp & perks

Medical Insurance + free Dental and Vision Insurance
Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
401(k) match
Fertility benefits via Carrot
Flexible Time Away + paid holidays
Opportunity to make an impact – you’ll be an integral player in bringing our vision to life