Analyst

• Work with large volumes of data, structuring and analyzing information to solve complex business problems;
• Conduct analytical studies to identify causes of delinquency, churn and loss of profitability, proposing data-driven solutions with direct impact on results;
• Develop and implement strategies to mitigate credit risk and improve recovery, combining exploratory analyses, predictive models and action plans (quick wins and structural initiatives);
• Analyze customer behavior and key drivers of loss, proposing retention solutions and optimization of collections offers;
• Develop, validate, implement and monitor statistical and machine learning models (e.g., propensity, risk, recovery), ensuring continuous performance tracking;
• Act on multidisciplinary projects, connecting data, technology and business;
• Present insights clearly and coherently, using data visualization and storytelling without sacrificing technical rigor;
• Serve as the team's primary technical reference, influencing strategic decisions and promoting an analytical culture;
• Develop a deep understanding of credit and collections products to translate business challenges into scalable solutions.

Senior Credit Retention and Recovery Analyst

Data Scientist

• Develop, train and optimize Machine Learning models to support decision-making in the Credit and Collections areas;
• Manage the model lifecycle (monitoring, performance tracking and recalibration);
• Conduct exploratory analyses, ad hoc studies and generate business insights;
• Identify and incorporate new data sources (structured and unstructured);
• Communicate results clearly to stakeholders while maintaining technical rigor;
• Promote a data and analytics culture across business areas;
• Encourage the use of AI and propose innovative approaches, challenging the status quo.

Data Scientist – Mid-level

• Monitor and work alongside customer service units responsible for customer retention (cards and loans), ensuring adherence to defined strategies;
• Monitor operational and performance indicators (retention rate, conversion, quality, recontact);
• Identify improvement opportunities in the retention journey, addressing root causes of cancellations;
• Propose, test, and monitor the effectiveness of retention strategies based on data and customer behavior;
• Work collaboratively with partner areas (Product, Commercial, Operations, Quality, Training), ensuring alignment of actions;
• Support the development of scripts, approaches, and guidance for service teams, focusing on retention and customer experience;
• Conduct periodic performance analyses of the units and present insights and action plans;
• Contribute to the continuous improvement of processes and the customer experience across service channels.

Customer Experience Analyst – Mid-level

• Fraud data and indicator analysis: Monitor and interpret transactional and behavioral data to identify suspicious patterns and propose preventive actions.
• Development of anti-fraud strategies: Create and refine predictive models, business rules, and prevention policies focused on efficiency and loss reduction.
• Management of tools and technologies: Evaluate and implement technological solutions (machine learning, biometrics, authentication, etc.) to strengthen defenses against fraud.
• Preparation of dashboards and management reports: Present results, insights, and recommendations to senior leadership to support strategic decision-making.
• Interface with internal areas and external partners: Collaborate with risk, compliance, legal, customer service, and technology teams, as well as vendors and regulatory bodies.
• Regulatory and market monitoring: Stay updated on trends, regulations, and new fraud schemes to anticipate emerging risks.

Fraud Prevention Strategy Analyst – Mid-level

Operations

• Lead, develop and inspire multidisciplinary teams, promoting a collaborative, results-oriented and client-focused environment.
• Act strategically to strengthen controls, raise governance standards and reduce operational risks.
• Manage and ensure proper processing of operations and regulatory compliance.
• Support internal and external audits.
• Lead automation, digitization and systems integration projects in operational environments.
• Foster a culture of efficiency and reduction of rework, with a focus on scalability and quality.
• Identify opportunities to review processes, standardize procedures and remove bottlenecks.
• Define, monitor and report operational KPIs, ensuring performance visibility and data-driven decision-making.
• Prepare executive materials for board presentations, addressing strategic vision, risks and opportunities.
• Collaborate with Credit, Product, Legal, Asset Desk, Commercial, Technology, Risk, Compliance and other areas.
• Participate in internal and external forums representing Wholesale Operations.
• Interface with financial institutions, counterparties, clearing houses, custodians and regulators.

Operations Manager – Wholesale

• Lead the planning, execution and optimization of multichannel digital performance strategies, including paid media and owned channels.
• Manage and evolve key business KPIs (CPA, CAC, ROAS, ROI, conversion, LTV, etc.), with short-, medium- and long-term perspectives.
• Define, structure and prioritize the performance initiatives backlog, working in an agile model and ensuring deliveries with measurable impact.
• Serve as the performance reference within the organization, with strong influencing and engagement skills, guiding squads and stakeholders (product, technology, CRM, data, UX).
• Identify opportunities across the acquisition and conversion funnel, proposing and leading continuous optimization initiatives (growth and CRO).
• Lead the strategy and evolution of digital sales channels, with focus on:
• - WhatsApp (conversational journeys, automation, CRM integration and assisted sales)
• - Mobile app (app), focusing on acquisition, conversion, activation and retention
• Run and scale A/B tests and continuous experimentation across campaigns, journeys and interfaces.
• Build and oversee executive and operational dashboards, ensuring data governance and strategic interpretation of results.
• Define and manage the media budget, ensuring efficiency, scale and continuous optimization of investments.
• Monitor market trends, technologies and best practices in digital performance, especially in the financial sector.
• Ensure compliance with LGPD and best practices in data use.

Senior Digital Performance Analyst

Manager

• Safely transporting Brewco Marketing Group and program/tour assets to various locations within the United States.
• Assisting with set up and tear down of each event activation.
• Serving as a program brand ambassador during event activations.
• Providing general assistance during event activations.
• Coordinating safe and successful event activations.
• Ensuring safety and compliance with transportation laws.
• Actively participating in scheduled events and leading setups and teardowns.
• Maintaining open communication with supervisors and staff.

Driver, CDL Class-A / Tour Manager

User Researcher

• Plan, structure and support the end-to-end execution of user research (discovery, validation and continuous follow-up);
• Collaborate with Product Owners, Product Designers and stakeholders to understand business problems and user needs;
• Own the entire Research Ops workflow: participant recruitment, criteria definition, logistics, incentives and vendor coordination;
• Define research scripts, select appropriate methodologies and support the conduct of qualitative and quantitative research;
• Conduct research such as in-depth interviews, usability tests, exploratory surveys and benchmarks;
• Consolidate, analyze and synthesize research data, turning insights into actionable recommendations for the Experience and Product teams;
• Support the creation and validation of hypotheses using qualitative and quantitative data;
• Document, organize and disseminate user knowledge in a clear and accessible way (repositories, reports, presentations);
• Build and evolve research processes, tools and standards that increase the efficiency and maturity of the UX Research practice;
• Ensure the voice of the user is represented and considered in product decisions.

UX Researcher, Mid-level

Designer

• Collaborate on the product's evolution and consistency;
• Work closely with the Product Owner on prioritization, understanding business requirements, and shaping the product vision;
• Work end-to-end across the design process;
• Use a variety of design methods, such as journey maps, navigation flows, prototyping, research, testing, and others;
• Conduct research focused on deep user understanding (e.g., usability testing, benchmarking, and interviews);
• Formulate solution hypotheses informed by available data or data gathered from product experiments;
• Document and share insights and knowledge about users;
• Propose tools and improvements to the design process that increase team productivity, based on evidence and rationale;

Senior Product Designer

• Apoiar na definição e manutenção das estratégias de pricing dos produtos core do Banco BMG;
• Analisar rentabilidade, margem e performance das carteiras;
• Construir e automatizar rotinas de análises utilizando SQL e Python;
• Manipular grandes volumes de dados para geração de estudos e insights;
• Apoiar na construção de simulações e cenários de preço (sensibilidade, produção, risco e retorno);
• Desenvolver e acompanhar dashs com indicadores de pricing e performance;
• Atuar em conjunto com áreas como Produto, Risco, Comercial e Planejamento.

Analista de Pricing Junior

• Proactivity and a strong sense of urgency
• Analytical ability and logical reasoning
• Curiosity and a willingness to learn
• Strong communication skills and collaboration
• Negotiation skills
• Result-oriented profile

Junior Acquisition Analyst

• Will work on research and analysis of new business opportunities;
• Develop, monitor and communicate product actions and metrics, and topics related to product management;
• Promote and lead area initiatives and projects that contribute to the product backlog and roadmap.

Junior Product Analyst – PWD

• Liderar as estruturas de Operações de Atacado responsáveis por formalização, registro, liquidação e controles das operações de Crédito, Derivativos, Garantias, Mercado de Capitais, Câmbio e Trade Finance.
• Garantir eficiência operacional, robustez dos controles, aderência regulatória, automação e melhoria contínua.
• Liderar, desenvolver e inspirar equipes multidisciplinares, promovendo um ambiente colaborativo, orientado a resultados e foco no cliente.
• Atuar estrategicamente para fortalecer controles, elevar o nível de governança e reduzir riscos operacionais.
• Gerenciar e garantir o processamento adequado das operações e conformidade regulatória;
• Atendimento a auditorias internas e externas;
• Liderar projetos de automação, digitalização e integração sistêmica nos ambientes operacionais;
• Promover cultura de eficiência e redução de retrabalho, com foco em escalabilidade e qualidade;
• Identificar oportunidades de revisão de processos, padronização e eliminação de entraves;
• Criar, monitorar e reportar KPIs operacionais, garantindo visibilidade da performance e tomada de decisão baseada em dados;
• Elaborar materiais executivos para apresentação à diretoria, com visão estratégica, riscos e oportunidades.
• Atuar em parceria com Crédito, Produtos, Jurídico, Mesa de Ativos, Comercial, Tecnologia, Riscos, Compliance e demais áreas;
• Participar de fóruns internos e externos representando as Operações de Atacado.
• Interface com instituições financeiras, contraparte, câmaras registradoras, custodiantes e reguladores.

Gerente de Operações – Atacado

People Operations

• Dar suporte na administração dos benefícios (vale-refeição, vale-transporte, assistência médica e odontológica, seguro de vida, entre outros).
• Realizar movimentações cadastrais (inclusões, exclusões e alterações) em sistemas e junto às operadoras.
• Conferir faturas e apoiar o controle de custos dos benefícios.
• Auxiliar na interface com fornecedores e operadoras de benefícios.
• Atender colaboradores, esclarecendo dúvidas sobre elegibilidade, regras e utilização dos benefícios.
• Apoiar processos de admissão, movimentação e desligamento, garantindo a correta concessão ou cancelamento dos benefícios.
• Controlar prazos, documentos e indicadores da área.
• Apoiar auditorias internas e externas relacionadas a benefícios.
• Manter atualizadas as políticas e comunicações sobre benefícios.

Analista de Operações de RH Jr – Foco em Benefícios

• Support the preparation of materials and presentations for the market and senior management;
• Provide support to the Investor Relations (IR) team and daily operational requests;
• Monitor changes in the shareholder base and the performance of the company’s shares on the stock exchange;
• Monitor market, sector and competitor indicators;
• Handle requests related to regulatory compliance (CVM/B3);
• Assist in the operational management of the area (supplier contracts, payments, budgeting).