Operations Manager – Wholesale

BMG

Operations Manager leading wholesale operations, ensuring operational efficiency and compliance for Banco Bmg. Collaborating across teams to enhance client journey and drive results.

Posted 6/4/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead, develop and inspire multidisciplinary teams, promoting a collaborative, results-oriented and client-focused environment.
Act strategically to strengthen controls, raise governance standards and reduce operational risks.
Manage and ensure proper processing of operations and regulatory compliance.
Support internal and external audits.
Lead automation, digitization and systems integration projects in operational environments.
Foster a culture of efficiency and reduction of rework, with a focus on scalability and quality.
Identify opportunities to review processes, standardize procedures and remove bottlenecks.
Define, monitor and report operational KPIs, ensuring performance visibility and data-driven decision-making.
Prepare executive materials for board presentations, addressing strategic vision, risks and opportunities.
Collaborate with Credit, Product, Legal, Asset Desk, Commercial, Technology, Risk, Compliance and other areas.
Participate in internal and external forums representing Wholesale Operations.
Interface with financial institutions, counterparties, clearing houses, custodians and regulators.

Requirements

What you’ll need

Proven experience in wholesale operations, including team management and leadership of multidisciplinary projects.
Strong analytical skills, organizational ability, communication and critical thinking.
Strategic mindset with a focus on automation, efficiency and controls.
Knowledge of agile methodologies and artificial intelligence.
Bachelor's degree required.

Benefits

Comp & perks

No-cost health plan + Telemedicine;
No-cost dental plan;
Meal and food vouchers;
Life insurance;
Funeral assistance;
Private pension plan;
Competitive annual variable compensation (bonus);
PPR - Profit Sharing Program (Participation in Results);
Único Skill (free education benefit);
Bike parking and locker rooms;
Childcare allowance;
Internet allowance;
Wellness programs;
On-site medical clinic;
Pregnancy program;
Extended maternity and paternity leave;
Copay exemption for pregnant women and babies up to 1 year;
Personalized baby kit;
Dr. BMG – Telepsychology, telemedicine, nutritionist, nursing and physical trainer services, extendable to dependents;
PAP - Financial, legal and psychological advisory program;
Gympass/Wellhub - Discounted gym memberships;
Pharmacy partnership/discounts;
Fresh fruit daily;
Birthday day off;
Flexible dress code;
Hybrid work model.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

automationdigitizationsystems integrationregulatory complianceoperational KPIsdata-driven decision-makingagile methodologiesartificial intelligence

Soft Skills

leadershipanalytical skillsorganizational abilitycommunicationcritical thinkingstrategic mindset

Certifications

Bachelor's degree