Senior Credit Retention and Recovery Analyst

BMG

Senior Analyst handling data analysis in financial credit solutions and operational strategies for improved client retention. Collaborating cross-functionally to drive data-driven insights.

Posted 6/9/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Work with large volumes of data, structuring and analyzing information to solve complex business problems;
Conduct analytical studies to identify causes of delinquency, churn and loss of profitability, proposing data-driven solutions with direct impact on results;
Develop and implement strategies to mitigate credit risk and improve recovery, combining exploratory analyses, predictive models and action plans (quick wins and structural initiatives);
Analyze customer behavior and key drivers of loss, proposing retention solutions and optimization of collections offers;
Develop, validate, implement and monitor statistical and machine learning models (e.g., propensity, risk, recovery), ensuring continuous performance tracking;
Act on multidisciplinary projects, connecting data, technology and business;
Present insights clearly and coherently, using data visualization and storytelling without sacrificing technical rigor;
Serve as the team's primary technical reference, influencing strategic decisions and promoting an analytical culture;
Develop a deep understanding of credit and collections products to translate business challenges into scalable solutions.

Requirements

What you’ll need

Degree in quantitative fields (such as Engineering, Statistics, Mathematics, Economics, Computer Science or related) and strong experience in applying data analysis to business;
Advanced proficiency in programming languages (such as SQL and Python) and experience working with large datasets;
Analytical thinking, strong communication skills, good interpersonal relationships, proactivity, flexibility, critical thinking and a sense of urgency;
Ability to translate complex results into clear, simple diagnoses, with storytelling skills to explain concepts objectively and concisely;
Knowledge of statistics and predictive modeling;
Ability to work autonomously with a strong results orientation and focus on business impact.
**Differentials:**
Experience in credit, collections or modeling within financial institutions;
Knowledge of Resolution 4.966;
Knowledge and experience using generative AI tools (e.g., GPT, Copilot, Claude, etc.) applied to data analysis, automation of analytical tasks and insight generation.

Benefits

Comp & perks

No-cost health plan + Telemedicine;
No-cost dental plan;
Meal and food allowance (Vale Refeição and Vale Alimentação);
Life insurance;
Funeral assistance;
Private pension plan;
Competitive annual variable compensation (bonus);
PPR – Profit Sharing Program;
Único Skill (free education benefit);
Bike parking and locker rooms;
Childcare assistance;
Internet allowance;
Wellness programs;
On-site clinic;
Pregnancy support program;
Extended maternity and paternity leave;
Copay exemption for pregnant employees and babies up to 1 year;
Personalized baby kit;
Dr. BMG – Telepsychology + Telemedicine + Nutritionist + Nurse and Physical Educator, extended to dependents;
PAP – Financial, legal and psychological advisory program;
Gympass/Wellhub – Discounted gym memberships;
Pharmacy discounts;
Fresh fruit every day;
Birthday day off;
Flexible dress code;
Hybrid work model.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisSQLPythonstatistical modelsmachine learning modelspredictive modelingdata visualizationcredit risk mitigationcollections optimizationexploratory analysis

Soft Skills

analytical thinkingcommunication skillsinterpersonal relationshipsproactivityflexibilitycritical thinkingsense of urgencystorytelling skillsautonomyresults orientation