AutoStore™

Account Manager

• Conduct thorough market research to understand industry trends, competitive landscape, and customer buying cycles.
• Develop and execute targeted and creative outreach strategies to generate qualified leads and schedule initial meetings within your target account base.
• Target accounts at the right buying cycle to maximize efficiency.
• Educate potential clients on the benefits of automation and demonstrate how AutoStore solutions can address their specific challenges vs other technologies.
• Act as a consultative partner, guiding clients through the automation journey and helping them develop comprehensive strategies.
• Clear the path for AutoStore to be considered as a strategic partner for warehouse automation projects.
• Build strong relationships with key decision-makers, partners and influencers within target accounts.
• Effectively communicate the value proposition of AutoStore and articulate its competitive advantages.
• Work with internal teams to ensure a smooth sales process.
• Create and maintain accurate records of all sales activities, including leads, opportunities, and customer interactions, in our CRM system.
• This includes creating and executing on account plans and strategies.
• Provide regular reports and updates to management on sales performance and pipeline progress.
• Analyze sales data to identify trends and opportunities for improvement.

Enterprise Account Manager

IT Support

• Establish an enterprise architecture practice in AutoStore
• Develop and maintain the enterprise architecture strategy, ensuring alignment with business objectives
• Lead the design and implementation of scalable and sustainable architectural solutions
• Oversee the lifecycle of projects, ensuring they meet strategic goals
• Develop and manage a project portfolio across IT
• Establish and maintain vendor relationships, ensuring service quality and cost-effectiveness
• Collaborate with procurement department to ensure standardized procurement process and optimized contracts across IT
• Support CTO with development of sourcing strategy
• Oversee the financial aspects of the IT function, establish needed structures and mechanisms for budgeting, cost control, and financial reporting in IT
• Implement and monitor quality assurance metrics, ensuring continuous improvement in IT processes and outcomes
• Develop performance indicators and reporting systems to track progress across IT.

Enterprise Architect

Security Operations

• Triage alerts from the EDR (e.g., CrowdStrike) and MDR provider (eSentire), escalating validated threats to the Security Operations Engineer
• Review and respond to user-reported phishing emails, prioritising advanced cases for deeper investigation
• Assist in collecting evidence and documenting response actions during incidents
• Maintain incident logs, communication timelines, and Jira ticket updates for traceability.
• Monitor and triage the security inbox; ensure timely review and routing of phishing reports and general inquiries
• Help improve phishing detection and training feedback loops through documentation and analysis.
• Track and follow up on Jira security tickets, particularly those requiring coordination with Infrastructure or End User Services
• Support routine security-related IT Ops handoffs, such as patch status checks, allowlisting requests, or agent health checks.
• Assist in the day-to-day operation and monitoring of security tools
• Identify anomalies or recurring operational issues and report them to the Security Operations Engineer or CISO for further analysis.
• Document processes, alerts, and common workflows to support continuity and enable automation or delegation
• Contribute to team knowledge bases, playbooks, and incident response guides.
• Participate in internal learning and development activities to build skills in detection, response, and threat analysis
• Take ownership of specific improvement tasks or mini-projects, with mentoring from senior team members.

Security Operations Analyst

Mechanical Engineer

• Maintain a comprehensive overview of your assigned product, ensuring quality, structural integrity, and design alignment.
• Take an active role in Designs, Plastic Injection Molding processes, FEA analysis, and mechanical integrity.
• Lead improvement initiatives by assembling and guiding project teams while fostering a collaborative, cross-disciplinary development culture.
• Collaborate cross-functionally with partners, product owners, project managers, and R&D teams to meet project objectives.

• Maintain a comprehensive overview of your assigned product, ensuring quality, structural integrity, and design alignment
• Take an active role in designs, FEA analysis, and mechanical integrity
• Collaborate cross-functionally with partners, product owners, project managers, and R&D teams to meet project objectives

Mechanical Engineer – Early Career

Customer Success Manager

• Act as a key point of contact and trusted resource for customer operations, also engaging partner distributors and AutoStore internal subject matter experts, to collaboratively and proactively support customer operational goals and site health.
• Coordinate with internal and external stakeholders to ensure successful implementations, onboarding, and adoption of solutions, establishing a recurring and long-term relationship with the customer to ensure ongoing, optimized health of their AutoStore system.
• Proactively monitor customer project progress and provide regular updates to stakeholders.
• Demonstrate solid understanding of customer business goals and their holistic and daily needs.
• Proactively monitor customer operational performance, and generate recommendations utilizing data and knowledge of latest AutoStore products and features to improve or optimize customer operations.
• Strengthen and leverage customer relationships to proactively accelerate upsell opportunity, shortening the average length of time for expansion opportunity.
• Conduct semi-annual strategic operational reviews with customers, bringing together key stakeholders and resources to review KPIs, offer strategic insight and recommendations, exchange updates and feedback, and open growth opportunities.
• Maintain customer NPS scores that are above average, ensuring that customers are referenceable, and create action plans and communication around customer feedback.
• Help drive customer satisfaction and visibility as the internal Voice of the Customer.
• Advocate for customers’ needs and facilitate within internal teams to strengthen processes and communication.

Sales

• Work closely with existing AutoStore partners to build deep relationships across different departments.
• Maintain day-to-day relations and collaborate with partners to ensure best-in-class service and support.
• Organize and orchestrate Pipeline Calls to gain in-depth knowledge of the partners' pipeline and progress.
• Plan and execute Quarterly Business Reviews with partners at their facility or a feasible location.
• Implement and execute the Partner Manager role in accordance with AutoStore Strategy and promote AutoStore as an ambassador for the partners.
• Develop and maintain a strong, long-term relationship with partners.
• Develop excellent customer relations, orchestrate technical engagement at a senior level, and support partners with customer visits and training as required.
• Maintain the integrity of Customer Master Data and update the CRM tool according to procedures.

Partner Sales Manager

Engineer

• Create sketches, drawings, and production specifications from engineering, product, and customer discussions.
• Analyze geometry and features to define component parts or assemblies, and turn input from mechanics, electronics, and product teams into clear concepts.
• Support brainstorming sessions, workshops, and feasibility studies by visualizing system concepts.
• Contribute to new product ideas and updates to existing solutions.
• Work within the system architecture team to provide visual and analytical support in projects.

Technical Drawer Engineer

Full-stack Engineer

• Build our next generation applications in TypeScript and C#, integrating 3D models and CAD data.
• Build interactive 3D visualization components using modern frameworks and libraries.
• Integrate and process LGSx format (Leica Geosystems) and CAD formats (e.g., DWG, DXF) into web-based platforms.
• Collaborate with design and engineering teams to ensure accurate and performant data representation.
• Contribute to architectural decisions and best practices for scalable and performant 3D applications.

3D Integration Full Stack Developer

Consultant

• Play a vital role in the design and development of complex systems
• Work closely with experienced engineers to analyze system requirements, develop design specifications, and implement innovative solutions
• Develop comprehensive expertise in AutoStore's technological solutions and integration strategies
• Conduct in-depth analysis of customer operational requirements
• Design and execute technical simulations of proposed automation systems
• Facilitate collaboration between internal teams and external stakeholders
• Travel up to 15% for business