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Partner Sales Specialist
AutoStore™Partner Sales Specialist overseeing partner inquiries and ensuring efficient order fulfillment processes. Collaborating across teams for timely and reliable partner support and issue resolution.
About the role
Key responsibilities & impact- Serve as the primary operational point of contact for partner inquiries and day-to-day business needs
- Support partners with questions related to: Products and product availability, Orders and deliveries, Lead times and shipment status, CRM system processes and opportunity management, Escalations and complaint handling
- Act as a trusted liaison between partners and internal teams to ensure transparent communication and prompt issue resolution
- Coordinate activities and communications between partners and internal departments
- Manage account information with the CRM system
- Ensure that opportunities, activities, and overall data is complete and accurate within the system
- Facilitate information flow and ensure timely responses to partner requests
- Work in close partnership with Partner Sales Managers to support strategic partner objectives, coordinate and communicate sales initiatives, and share commercial programs with partners
- Identify opportunities to improve internal processes and enhance the partner experience
Requirements
What you’ll need- 5+ years of experience in Sales Operations, Internal Sales, Partner Management Support or Customer Success within a similar B2B environment
- Must be able to understand a customer's request, diagnose how to identify the solution, and communicate internally in a way that solves the customer's request quickly and comprehensively
- Excellent communication skill with both English and German
- Experience working with CRM systems (Salesforce) and managing sales pipelines
- Strong administrative and operational capabilities with a high level of accuracy and attention to detail
- Strong understanding of sales processes and the urgency of the process
- Structured and process oriented approach to work
- Strong follow-up mentality with the ability to drive actions to completion
- High level of reliability, accountability, and ownership
Benefits
Comp & perks- A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange
- A company culture where we recognize and applaud everyone's contributions in making decisions
- Competitive compensation and benefits package including a good pension and insurance scheme, paid exercise time and paid voluntary time
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales OperationsPartner Management SupportCustomer SuccessCRM systemsSalesforceSales pipelinesData accuracyProcess improvementOperational capabilitiesAttention to detail
Soft Skills
CommunicationProblem-solvingFollow-up mentalityReliabilityAccountabilityOwnershipStructured approachProcess-orientedInterpersonal skillsLiaison