athenahealth

Affiliate Manager

• Coordinate partner integration workstreams from scoping through implementation support, ensuring timelines, deliverables, and dependencies are documented and tracked.
• Support technical discovery sessions with partners to gather requirements, clarify use cases, and translate needs into actionable integration plans.
• Partner with internal stakeholders across Product, Engineering, Partner Success Management, and Partner Operations to resolve integration issues and keep work aligned.
• Prepare clear written materials, including technical summaries, meeting notes, and partner-facing correspondence.
• Assess partner integration approaches against athenahealth platform capabilities and recommend paths that support scalability and maintainability.
• Facilitate issue resolution by identifying risks, escalating blockers, and helping coordinate follow-up actions across teams.
• Analyze integration requests, implementation impacts, and project status to support decision-making and prioritization.
• Apply AI-enabled tools and practices to improve task organization, drafting, research, and workflow efficiency, while using human judgment to review outputs for accuracy, context, and appropriateness.
• Contribute to process improvements by identifying opportunities to streamline coordination, documentation, and partner support activities.
• Maintain accurate records of partner interactions, project progress, and key decisions in accordance with team standards.

Partner Integration Associate

Marketing

• Play a leading role in shaping and influencing the GTM strategy for Orthopedics, ASC, and Women’s Health markets, including audience segmentation, prioritization, and value proposition development
• Partner with Segment Marketing to translate audience insights and market opportunities into effective messaging and execution plans
• Identify growth opportunities, market gaps, and performance challenges, and recommend strategic actions that improve specialty market performance in partnership with Segment Marketing and commercial teams
• Develop and maintain specialty-specific positioning, messaging, and narrative frameworks for Orthopedics, ASC, and Women’s Health audiences
• Ensure consistency of messaging across campaigns, sales materials, and customer-facing content, and executive communications
• Equip Sales and Customer Success teams with specialty-specific messaging, insights, and tools to improve sales effectiveness and win rates
• Create high-impact enablement assets including pitch decks, battlecards, talk tracks, objection handling guidance, and customer proof points
• Deliver actionable market and competitive insights that inform messaging, positioning, sales execution, content development, and strategic decision-making

Senior Manager, Solution Marketing – Orthopedics, Ambulatory Surgery Centers, Women’s Health

Chief Marketing Officer

• Own product marketing for the Athena Connect interoperability suite
• Craft a cohesive and differentiated message to support articulation of athenahealth’s interoperability and integration capabilities
• Curate partner ecosystem positioning and value messaging
• Lead high impact product and partnership launches
• Oversee the launch of new products and partnerships, from messaging and positioning through commercial enablement
• Guide matrixed teams supporting launch efforts with clear communication and strategic leadership
• Work with internal competitive intelligence teams to inform analysis of competitors' interoperability products
• Equip commercial teams with the necessary knowledge, content, and tools to effectively communicate product value
• Act as a liaison between product, marketing, sales, service delivery, and the Partner Marketing team.

Product Marketing Director – Platform and Partner Ecosystem

Associate

• Manage the full lifecycle of leave of absence and accommodation cases from intake through return to work
• Partner with the third-party leave vendor to review requests and apply company policy and legal requirements to support compliant decisions
• Serve as the main point of contact for employees and managers providing guidance, regular updates, and return-to-work support throughout the leave process
• Act as a subject matter expert on leave and accommodation programs, handling complex cases and consulting with Legal or HR leadership when needed
• Identify process improvements, maintain and analyze leave data, and share reports and recommendations to support better decisions and ongoing program enhancements
• Review suspected leave misuse or fraud, document findings, and escalate concerns
• Partner with Payroll, Legal, HR, HR Operations, and AskHR to support leave-related work
• Monitor third-party administrator performance, resolve case issues, track trends, and escalate concerns to help ensure accurate and timely service
• Stay current on leave laws, best practices, and industry trends through ongoing learning and professional development
• Use AI tools responsibly to summarize case information, organize documentation, and identify workflow patterns while protecting confidential employee data.

Senior Associate – Leave and Accommodations

Procurement

• Develop and execute category sourcing strategies for assigned direct and indirect spend areas
• Lead and manage sourcing events, including RFPs, vendor evaluations, and end‑to‑end contract negotiations
• Analyze spend data, market insights, and supplier performance metrics
• Manage supplier relationships, ensuring high performance, compliance, and continuous improvement
• Implement and optimize procurement processes and systems
• Monitor supplier compliance and category governance
• Prepare procurement summaries and stakeholder communications
• Partner with cross‑functional teams to ensure sourcing outcomes meet operational, financial, and risk objectives
• Drive continuous improvement initiatives across sourcing, vendor management, and procurement operations
• Provide mentorship and guidance to junior team members

Strategic Sourcing Manager

• Facilitate the client go-live experience at assigned locations and serve as the go-to expert for the client for matters related to athenaNet
• In-office project support, which could include conducting mock go-lives to provide a virtual experience for clients unable to host on-site GLS personnel
• Conduct pre-live work including tablespace builds
• Partner with Coaching and Training Services to support end-user training and teaching best practices to users across several product families
• Leverage sound judgement and influencing skills to ensure clients use athenaNet according to best practices and client-specific workflows
• Deliver onsite and virtual, classroom-style training sessions and ad hoc one-on-one trainings in support of project goals
• Deliver remote go live support and individualized provider coaching to optimize workflows
• Execute contracted training engagements with all corresponding deliverables, including content preparation and review
• Manage the dynamics of a heavy travel role by utilizing company and client resources responsibly and independently managing booking, changing, or canceled travel plans
• Willingness to travel within the US and its territories each week for extended periods of time and occasional weekend/holiday travel to meet project requirements

Onsite Training Associate

Account Executive

• Own and manage a full-cycle sales process
• Build, manage, and maintain a robust sales pipeline
• Drive comprehensive coverage of an assigned geographic territory
• Engage and advise prospective medical practices
• Deliver compelling virtual and in-person product demonstrations
• Stay ahead of healthcare industry trends and competitive insights
• Represent athenahealth at industry events and networking opportunities
• Collaborate with cross-functional partners

Sales Executive

Product Manager

• Own and drive product strategy across Customer Success AI, workflow automation, support tooling, and operational transformation initiatives.
• Develop unified product roadmaps aligned to customer experience goals, operational scalability, adoption metrics, and organizational strategy.
• Translate ambiguous business opportunities into clear product direction, prioritization frameworks, and executable delivery plans.
• Drive build-versus-buy decisions across enterprise platforms, AI-enabled workflows, customer support tooling, and operational systems.
• Leverage enterprise platform capabilities including Service Cloud, Agentforce, Gainsight, Coveo, Cloud Coach, NICE, workflow orchestration tools, and AI-enabled customer success capabilities.
• Partner with engineering, architecture, operations, vendors, and consultants to evaluate scalability, feasibility, operational burden, maintainability, and long-term strategic alignment.
• Operate autonomously to identify priorities, drive discovery efforts, and progress workstreams without continual direction.
• Lead executive-ready communication including roadmap updates, delivery risks, mitigation plans, stakeholder asks, and escalation management.
• Drive holistic customer experience improvements across support, onboarding, care, and customer success interactions.
• Evaluate AI-powered customer engagement capabilities including conversational AI, intelligent routing, workflow automation, and agentic systems.

Senior Product Manager – Customer Success, AI & Automation

• Lead GTM Activation for assigned alliance partner solutions
• Drive Campaign Execution to support partner solution adoption and customer growth
• Develop campaign communications and align cross-functional teams
• Manage co-marketing programs
• Measure business impact and optimize future programs

Partner Marketing Manager

• Assist the Tax Manager/Director of Tax in identifying tax implications of research and planning projects to minimize the Company’s tax liabilities
• Maintain the tax calendar, reconcile tax accounts, and respond to government notices
• Support IRS and state tax controversies by responding to related tax correspondence and information requests
• Ensure processes and procedures comply with SOX regulations
• Assist with special projects related to Meals & Entertainment, R&D, sales sourcing, parking & transportation, and transfer pricing
• Conduct tax research and analysis to support planning and compliance efforts
• Balance AI-assisted efficiency with professional judgment to ensure outputs remain accurate, compliant, and aligned with SOX and tax policy requirements
• Collaborate with team members on process improvements and automation initiatives

Senior Tax Associate

Product Marketing

• Collaborate on the commercial GTM strategy and execution for new offerings and features
• Develop internal and external messaging, content and communications for offering/feature launches or updates
• Support demand generation by partnering with segment and customer marketing teams to refine prospect and customer messaging and campaigns
• Craft effective positioning and messaging based on target audience insights and pain points
• Maintain and update product positioning and messaging in alignment with our release cadence
• Monitor market trends to identify differentiation points for the product portfolio
• Enable commercial teams with knowledge transfer, content, and programs that enhance their understanding of the Patient Engagement solution and new product offerings
• Conduct competitive analysis to prepare positioning and talking points for overcoming perceived disadvantages

Product Marketing Manager

• Support go-to-market strategy and execution for athenaOne’s Value Based Care capabilities
• Collaborate with cross-functional teams (Product, Marketing, Sales, Service delivery)
• Author supporting content including website copy, datasheets, pitch decks, and customer stories
• Conduct competitive analysis for positioning and messaging strategies

Product Marketing Manager – Value Based Care

Project Manager

• Manage project plans, timelines, milestones, and task ownership for go-to-market initiatives and product launches.
• Coordinate cross-functional workstreams to support launch readiness, execution, and post-launch follow-up.
• Track dependencies, deadlines, risks, and open items, and escalate blockers when needed.
• Organize meetings, agendas, action items, and status updates to keep launch plans moving forward.
• Partner with marketing functions, product, and business stakeholders to align priorities, confirm deliverables, and support communication across teams.
• Maintain accurate project documentation, dashboards, and status trackers to improve visibility and follow-through.
• Use AI-enabled tools to summarize updates, organize project information, draft routine communications, and improve productivity.

Portfolio Marketing Operations, GTM Project Manager

• Own and manage a full-cycle sales process including lead generation, solution demonstrations, negotiations, and closing
• Build and maintain a robust sales pipeline by leveraging resources to develop strong prospect relationships
• Drive comprehensive coverage of assigned territory in partnership with inside sales resources
• Engage and advise prospective medical practices on athenahealth's solutions
• Deliver compelling product demonstrations tailored to each practice's needs
• Stay ahead of healthcare industry trends to position athenahealth as a trusted partner
• Represent athenahealth at industry events and collaborate with cross-functional partners

• Develop and execute indirect category sourcing strategies based on comprehensive spend analysis.
• Analyze and translate spend data into actionable category plans that enhance ROI and bottom-line performance.
• Cultivate and maintain trust-based relationships with internal stakeholders and external vendor partners to ensure alignment with business requirements.
• Negotiate vendor contracts to secure favorable terms while reducing third-party cost and mitigating risk.
• Establish and monitor performance metrics for vendor management and procurement process efficiency.
• Lead sourcing events, such as RFx initiatives, to optimize terms and drive strategic cost savings.
• Provide regular updates and detailed reports on procurement metrics to leadership and relevant business units.
• Identify, evaluate, and implement continuous improvement opportunities across procurement processes and systems.
• Support the integration and effective usage of procurement toolsets for spend analysis and source-to-pay management.
• Assist with market evaluations, tracking commodity trends and price movements to uncover alternative sources of supply.

Partner Integration Associate

Senior Manager, Solution Marketing – Orthopedics, Ambulatory Surgery Centers, Women’s Health

Product Marketing Director – Platform and Partner Ecosystem

Senior Associate – Leave and Accommodations

Strategic Sourcing Manager

Onsite Training Associate

Sales Executive

Senior Product Manager – Customer Success, AI & Automation

Partner Marketing Manager

Senior Tax Associate

Product Marketing Manager

Product Marketing Manager – Value Based Care

Portfolio Marketing Operations, GTM Project Manager

Sales Executive

Senior Procurement Associate