Senior Associate – Leave and Accommodations

athenahealth

Senior Leave Associate managing leave of absence and workplace accommodations at athenahealth. Supporting employees, managers, and internal partners for an efficient and compliant process.

Posted 7/14/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSenior💰 $79,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing leave of absence and accommodation cases, ensuring compliance with federal, state, and local leave laws. Proficient in data analysis and reporting to drive process improvements and support decision-making.

Highest-signal resume keywords

Leave AdministrationFMLA ManagementADA/ADAAA ComplianceHR Systems ExperienceData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Leave Case ManagementPolicy InterpretationDocumentation ReviewTrend IdentificationReport Preparation

Soft Skills

Strong Communication SkillsOrganizational SkillsTime ManagementCollaborationConfidentiality

Tools & Technologies

WorkdayADPCase Management SystemsWorkflow Tools

Industry Keywords

Leave LawsComplianceEmployee SupportProcess ImprovementThird-Party Vendor Management

About the role

Key responsibilities & impact

Manage the full lifecycle of leave of absence and accommodation cases from intake through return to work
Partner with the third-party leave vendor to review requests and apply company policy and legal requirements to support compliant decisions
Serve as the main point of contact for employees and managers providing guidance, regular updates, and return-to-work support throughout the leave process
Act as a subject matter expert on leave and accommodation programs, handling complex cases and consulting with Legal or HR leadership when needed
Identify process improvements, maintain and analyze leave data, and share reports and recommendations to support better decisions and ongoing program enhancements
Review suspected leave misuse or fraud, document findings, and escalate concerns
Partner with Payroll, Legal, HR, HR Operations, and AskHR to support leave-related work
Monitor third-party administrator performance, resolve case issues, track trends, and escalate concerns to help ensure accurate and timely service
Stay current on leave laws, best practices, and industry trends through ongoing learning and professional development
Use AI tools responsibly to summarize case information, organize documentation, and identify workflow patterns while protecting confidential employee data.

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent work experience
3-5 years of progressive experience in leave administration, benefits, or a related HR area
Extensive experience managing FMLA and ADA/ADAAA cases independently
Knowledge of federal, state, and local leave laws and regulations
Experience interpreting documentation and applying policies to determine next steps in case handling
Experience using HR systems, case management systems, or workflow tools such as Workday, ADP, or similar platforms
Ability to analyze data, identify trends, and prepare clear reports or summaries
Strong written and verbal communication skills
Strong organization and time management skills
Ability to work independently, collaborate across teams, and maintain confidentiality and sound judgment.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities
Commuter support
Employee assistance programs
Tuition assistance
Employee resource groups