Arrow Components

Marketing

• Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.
• Own the agency-wide resource planning process across account management, events, design, data, campaigns and SDR teams.
• Maintain and optimize the master schedule of all live and upcoming projects.
• Collaborate with Department Leads, Client Leads and Account Managers to forecast resource needs and resolve resourcing conflicts.
• Lead weekly resourcing meetings and provide visibility on team capacity, utilization and project status.
• Ensure that the team and resources are effectively utilized and wastage is minimized.
• Contribute information for reporting on project budgets, actuals, and profitability.
• Support monthly revenue recognition by reporting on project progress and deliverables completed.
• Produce monthly reports on project performance, resource utilization, and revenue drawdown.
• Analyze conversion rates across projects and identify where resource allocation may be inefficient.
• Provide insights to the sales and leadership teams to support strategic decision-making.

Marketing Traffic Coordinator

Operations

• This position holds overall responsibility for Global/Regional Transportation and is expected to be the key functional expert for the company.
• This position requires the ability to influence and manage across business units and geographies working with many different ERP systems, products, data, and freight carriers with various complexities.
• Manages all carrier relationships at the Executive level of their companies.
• Conducts transportation supplier performance reviews and makes carrier recommendations to all businesses based on cost, service, and quality performance.
• Negotiates Global or Regional contractual agreements between Arrow and its transportation suppliers.
• Negotiations include Freight rates, service commitments, Fuel surcharge limits, loss and damage penalties, and other strategic contract terms.
• Annual cost reduction goals meet or exceed corporate efficiency targets.
• Creates the strategies and manages Global or Regional Transportation activities of all businesses – Interacts with senior Operations and Sales management to ensure Arrow's transportation capabilities exceed customer expectations.
• Completes complex analytical work for the Logistics, Value Added teams, Services businesses, and Customers of “what if “ transportations studies related to potential physical network changes.
• Also completes studies related to the cost /service impacts of acquisitions on the network during due diligence.
• Leads, trains, develops and overseas the transportation management team
• Implements transportation studies to evaluate receipt and shipment activity and associated costs.
• Completes customer and Business cost impact analysis for the various change options related to customer buying patterns, outbound shipment consolidation opportunities, and optimal Freight carrier selection.

Director, Global Transportation & Trade Operations

Solutions Engineer

• Arrow is seeking a Lenovo Technical Solutions Architect to provide technical direction and business guidance to our channel partner community in North America.
• As a Solutions Architect, you will be accountable for partner enablement goals by driving innovative technical programs and overseeing day-to-day technical account-level activities.
• You will be responsible for evangelizing, positioning, and architecting solutions for channel partners within your assigned region or technology focus.
• The successful candidate will have deep knowledge of Lenovo Technologies and knowledge across compute, storage, and networking solutions.
• Provides technical leadership and direction to channel partners and sales staff with pre-sales activities in the assigned market on behalf of Arrow’s supplier Lenovo
• Leads in the discovery, analysis, design, demonstration, and refinement of fully integrated technology solutions
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned channel partners and their end users
• Makes technical and sales presentations to channel partner’s technical and sales staff
• Working with Arrow marketing teams to create and produce digital channel-ready technical content that is published to Arrow social media sites and networks
• Serves as a trusted technology influencer to channel partners and serves as an internal Arrow resource on technical plays or specific business applications and outcomes within an assigned market segment
• Successfully builds relationships with the Arrow account team, partners and end users in support of sales objectives; engages and leverages Arrow horizontal resources, abilities, budgets and personnel as appropriate
• Leads Lenovo technical sales calls with and on behalf of channel partners
• Qualifies Lenovo sales opportunities in the terms of end customer technical requirements, competition, decision making process and funding in partnership with Arrow channel partners

Technical Solutions Architect

Account Manager

• Manages accounts to ensure positive customer experience, sustained and enhanced customer relationships, and revenue growth within accounts.
• Handles renewals, relationship development, training, and upsells, leveraging solutions, services, and new offerings.
• Proactively consults and provides renewal and growth quotes to customers to understand their requirements and ensures orders are properly processed.
• Tracks non-renewal, pending, and lost renewals including reasons for cancelation.
• Supports assigned client base and responds timely to customer inquiries and promptly follow-ups on customer related issues.
• Responsible for meeting/exceeding assigned renewal rate and retention targets.
• Creates selling opportunities within assigned customers through a sales plan and process.
• Develops an understanding of the customer’s needs and the customer’s decision-making hierarchy to proactively assess, clarify, and validate customer needs on an ongoing basis.
• Conducts calls to develop new revenue streams with existing customers by using cases and ability to communicate solution values of products and services.
• Clearly understands all product offering, subscription, and renewal licensing models.
• Executes on solutions selling through knowledge offerings.
• Grows profit and maximizes margins by selling value-added, long-term solutions.
• Collaborates with Sales, Marketing, Channel, and technical teams to share, develop and build global market intelligence including information related to customers, market trends, supply and demand.
• Conducts quarterly business review virtual visits with at least 50% of accounts.

Strategic Account Manager, EMEA, m/w/d

Sales Engineer

• Establish relationships with the Arrow Supplier teams, partners and customers in support of joint Sales, Marketing and Services team objectives and engages and leverages resources, abilities, budgets and personnel as appropriate.
• Leverages knowledge of competitive solutions to effectively consult with customers.
• Executes technical sales calls as lead or team member depending on the situation.
• Configures and documents hardware, software, Cloud, service, and education solutions to enable partner/customer needs and supplier objectives.
• Completes required presales documentation quickly, accurately, and completely.
• Qualifies sales opportunities in the terms of customer technical requirements, competition, and decision-making processes.
• May perform a support role in Sales, Marketing, and Services leadership meetings.
• Presents and markets the design and value of proposed supplier Technology solution and business case to partners, customers, prospects, and Arrow management.
• Possesses detailed product/technology/industry knowledge. Knowledge of job associated hardware, software, virtual & cloud technologies, and applications including IBM Maximo Application Suite offerings.

Marketing Traffic Coordinator

Director, Global Transportation & Trade Operations

Technical Solutions Architect

Strategic Account Manager, EMEA, m/w/d

Sales Engineer - IBM Asset Lifecycle Management (ALM)