Arrow Components

Pricing Analyst

• Maintain and support Arrow mainframe system cost and adder content for market price items
• Perform duties according to the segment supplier strategy matrix and selling company price model
• Monitor and measure supplier performance related to first call effectiveness and quote exception activity
• Provide input on hard and soft supplier performance measures
• Interact daily with Arrow sales offices regarding price quotation requests for market price items
• Petition suppliers for price quotes through online systems, spreadsheets, or email
• Monitor, measure, and report performance metrics for assigned responsibilities

Pricing Specialist

Hardware Engineer

• Grow FPGA market share in cooperation with the FAE and sales team
• Observe and analyze market trends and adapt the manufacturer’s portfolio
• Implement and execute EMEA supplier strategy and programs within the local region
• Summarize and drive regular business updates with the supplier
• Help development engineers select the right FPGA technologies and components for new designs
• Participate in customers’ development projects
• Prepare and conduct trainings, events, and technical meetings with customers and suppliers
• Guide technical direction and priorities based on supplier strategy and market situation

Market Development Engineer, FPGA

Customer Success Manager

• Own the end-to-end content ecosystem driving user adoption, empowering Customer Success and Sales teams, and showcasing customer ROI
• Project manage the content ecosystem and prepare related documents
• Lead complex cross-functional projects
• Lead project calls, assign work, and manage projects to timelines and outcomes
• Lead stakeholder management sessions and communicate potential issues to management
• Create project-related process documents
• Train new and existing employees on policies and procedures related to project outcomes
• Provide sales enablement training on proving ROI and setting customers up for success
• Build a library of customer success stories
• Shorten customers' time-to-value

Customer Success Manager – Content & Enablement

Digital Marketing

• Plan and execute live webinars and virtual events end-to-end, including event setup, registration, live production, recording, and post-event follow-up
• Manage event logistics on virtual event platforms such as Microsoft Teams Live, ON24, GoToWebinar, or similar tools
• Build and coordinate event invitations and registrations, including audience segmentation, email communications, reminders, and real-time registration monitoring
• Train and support internal and external speakers through platform guidance, rehearsals, and live technical moderation
• Administer virtual events platforms, maintaining templates and access, troubleshooting issues, and improving engagement features such as polling, Q&A, and captions
• Manage a global virtual events calendar and collaborate with regional marketing teams across different time zones
• Coordinate with external agencies and vendors when additional production support is required, including budget and delivery oversight
• Track event performance and prepare post-event reports covering attendance, engagement metrics, and lead or pipeline attribution

Digital Marketing Specialist – Virtual Experiences

Threat Intelligence Specialist

• Proactively monitor and utilize research tools to find active solicitations and potential opportunities that fit our clients solutions
• Develop and present formal briefings to large audiences on relevant topics and trends in federal government IT
• Provide sales/marketing campaign support such as theme development, contact list creation, call script support, and other campaign consulting.
• Participate in industry events and organizations to gain insight into market developments and build relationships that can be leveraged for business value
• Contribute to the development of self-service research/planning tools designed to support federal sales and marketing activities
• Support the creation of marketing content, competitive intelligence, and additional research projects as needed

Senior Market Intelligence Analyst – SLED

Application Engineer

• Designs and develops software solutions to meet business requirements in Order to Cash/Procure to Pay cycles
• Coding, developing, and documenting software specifications throughout the project life cycle
• Manages full software development life cycle including testing, implementation, and auditing
• Performs product design, bug verification, and beta support, which may require research and analysis
• Requires in-depth knowledge and experience
• Solves complex problems; takes a new perspective using existing solutions
• Works independently; receives minimal guidance
• Acts as a resource for colleagues with less experience
• Represents the level at which career may stabilize for many years or even until retirement
• Contributes to process improvements
• Typically resolves problems using existing solutions
• Provides informal guidance to junior staff
• Works with minimal guidance
• Execute, assess, and troubleshoot software programs and applications
• Analyze and amend software errors in a timely and accurate fashion
• Participate in software upgrades, revisions, fixes and patches as mandated by the vendor
• Coordinate with the stakeholders across multiple time zones
• Coaching and mentoring junior team members

Applications Engineer I

Software Engineer

• Designs and develops software solutions to meet business requirements in Order to Cash/Procure to Pay cycles
• Coding, developing, and documenting software specifications throughout the project life cycle
• Manages full software development life cycle including testing, implementation, and auditing
• Performs product design, bug verification, and beta support, which may require research and analysis

Senior Programmer, ERP Applications Development

Account Executive

• Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling.
• Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges.
• Ensure customer satisfaction as it pertains to supply chain management and other value-added services.
• Develop strategic plans for all assigned accounts, sell and market full set of Richardson RFPD offerings.

Field Sales Representative

• Defining critical markets and new customers in the assigned sales territory, planning strategy, and developing all key relationships to ensure strong foundation for solution selling within the Aerospace & Defense vertical market.
• Maintaining and promoting relationships with customer contacts who may be determining design opportunities and deal with existing business challenges.
• Ensuring customer satisfaction as it pertains to supply chain management and other value-added services.

Field Sales Representative II

Sales

• Relationship management
• Coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG) for specified customers.
• Order preparation
• Thorough knowledge and accountability of supply chain engagements
• Negotiate pricing (non-contract only), provide quote mark up (owns strategy and application of cost plus mark up) and notify customer of related price increases, maintain margin integrity
• Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems
• Handles local expediting and assists global opportunities through local escalation
• Provide proactive notification to customer of changes to delivery status, conduct bond reviews with customer (Shortages & Turns), manage SMI (Slow Moving Inventory) and NCNR (Non-Cancellable, Non-Returnable) customer conversations, own Hard & Planned Order management, PCN (Product Change Notification) Coordination and deliver and maintain the POI (Perfect Order Index). This is comprised of OTD (On-Time Delivery) and E2E (End-to-End Order Quality).
• Support sales team with direct customer contact for Order to Invoice process within Planned Demand.

Customer Sales Specialist I

Account Manager

• To prospect and expand business with new and existing customers in electronics component distribution industry.
• Focus on expanding and maintaining business relationships/market share with new and existing customers.
• Works persistently on RFQ, quotation, stock checking, and Customer Order signing.
• Be able to consistently explore and fulfill customer’s demand/request, identify opportunities to drive toward the strong result.
• Work as one team. Cooperate and communicate with different departments to keep everything goes smoothly.

Business Development Rep

• You will be responsible for developing, managing, and creating the relationship between AIS and potential customers
• Identify new business opportunities - including new markets, growth areas, trends, customers, products, and services
• Develop a funnel using SFDC as a CRM tool
• Ensure the execution of sales growth plans. Drives results through demand identification and demand creation opportunities
• Plan and oversee new business initiatives
• Research organizations and key stakeholders to find new opportunities
• Find and develop new markets and improve sales by leveraging Arrow’s portfolio of integration services
• Attend conferences, meetings, and industry events
• Develop quotes and proposals for clients

Business Development Manager

• Manage the overall account relationship by providing strategic service and support to assigned customer base
• Maximize margins, gain market share, and drive value added solution selling
• Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow
• Responsible for on-going Sales Support activities for the Order to Invoice process

Inside Sales Representative

Director

• Responsible for the oversight, analysis, development, and execution of inventory plan, product life cycles, new technologies, performance standards and improvements based upon established goals and periodic status reports to provide seamless service.
• Oversee the development and execution of an asset and inventory business plan.
• Analyze risks and opportunities from emerging products and channel trends and seize segment opportunities per plan.
• Maintain a professional working relationship with the supplier and internal service providers in order to gain market shares.
• Establish budgets, expenses guidelines, and scope and be accountable for project delivery and support.
• Monitor budget, expenses and scope and facilitate project delivery and support.
• Manage, coach, and mentor senior team members. Provide specific, timely and constructive performance feedback.
• Define department/corporate initiatives.
• Define continuous improvements activities for department.

Asset Management Director

• Provide comprehensive technical support for customer design and system development.
• Demand Creation: Focus on customer presentations, semiconductor product introductions, and technical sales training for the local Arrow Electronics sales team.
• Account Management: Assist with selling opportunities through a planned discovery process.
• Become proficient in understanding customer's needs and how to translate those needs to Arrow requirements or opportunities.
• Relationships: Ability to stay current on product knowledge and/or obtain technical certifications.
• Attend supplier training events to keep up to date on product line.
• Understand supplier databases and keep design registration information accurate.
• Display awareness and knowledge of current related technologies in customer base, and attend training as needed.