Customer Sales Specialist I

Arrow Components

Customer Sales Specialist responsible for sales activities and support for specified customers at Arrow Electronics. Engaging in order preparation, negotiations, and customer relationship management.

Posted 7/23/2026full-timeHuntsville • Alabama, Colorado, New York • 🇺🇸 United StatesJunior💰 $28 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship management and negotiation skills while effectively coordinating resources for customer quotations and order preparation. Proficient in managing supply chain engagements and ensuring on-time delivery and order quality.

Highest-signal resume keywords

Relationship ManagementNegotiation SkillsSupply Chain EngagementsCustomer Service SkillsMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order PreparationCost Plus Mark Up StrategyVLOOKUPsPivot TablesProduct Change Notification CoordinationOn-Time Delivery ManagementEnd-to-End Order Quality ManagementSlow Moving Inventory ManagementNon-Cancellable, Non-Returnable ConversationsBond Reviews

Soft Skills

Verbal Communication SkillsWritten Communication SkillsInterpersonal SkillsOrganizational SkillsProblem Solving Skills

Tools & Technologies

MS WordMS OutlookMS Excel

Certifications & Qualifications

Export License Eligibility

Industry Keywords

AerospaceDefenseDistributorSupplierInternational Traffic in Arms Regulations

About the role

Key responsibilities & impact

Relationship management
Coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG) for specified customers.
Order preparation
Thorough knowledge and accountability of supply chain engagements
Negotiate pricing (non-contract only), provide quote mark up (owns strategy and application of cost plus mark up) and notify customer of related price increases, maintain margin integrity
Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems
Handles local expediting and assists global opportunities through local escalation
Provide proactive notification to customer of changes to delivery status, conduct bond reviews with customer (Shortages & Turns), manage SMI (Slow Moving Inventory) and NCNR (Non-Cancellable, Non-Returnable) customer conversations, own Hard & Planned Order management, PCN (Product Change Notification) Coordination and deliver and maintain the POI (Perfect Order Index). This is comprised of OTD (On-Time Delivery) and E2E (End-to-End Order Quality).
Support sales team with direct customer contact for Order to Invoice process within Planned Demand.

Requirements

What you’ll need

1-2 years of sales experience supporting large, assigned customers
Associates or Bachelor’s degree preferred
Industry experience with a distributor or supplier a plus
Strong negotiation, verbal, and written communication skills are essential
Excellent interpersonal, organization, problem solving, and customer service skills
Must be able to work in a fast-paced environment, multitask, prioritize, and deal with ambiguity
Proficient with MS Office including Word, Outlook and Excel (VLOOKUPs and pivot tables) is a must
Aerospace and Defense experience preferred
Must be comfortable working in multiple systems and applications
This role will perform work covered by International Traffic in Arms Regulations.
Viable candidates for this position must be eligible for an export license or be a U.S. Person.

Benefits

Comp & perks

Medical, Dental, Vision Insurance
401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
Paid Time Off (including sick, holiday, vacation, etc.)
Tuition Reimbursement
Growth Opportunities
And more!