Aramark

Human Resources

• Work closely with the Head of HR and Director of Operations to develop and deliver the HR Strategy and Plan for the Americas region.
• Supporting onshore teams within the regions as required.
• Create and build open relationships with key stakeholders to encourage open communication and trust.
• Provide guidance and practical expertise to Director of Operations/Operations Managers.
• Provide education and coaching on all aspects of people management.
• Highlight issues with a strategic, legal or employee relations impact to the Head of HR.
• Support the Head of HR in the collation and analysis of HR information, including the monitoring of HR activity against key performance metrics.
• Ensure Management are fully supported with issues around organizational change and development, including ensuring ‘due diligence’ and effective communication.
• Tender support and mobilization of new contracts, working closely with stakeholders and 3rd parties.
• Representing Aramark at all times, communicate with and build collaborative working relationships with recognized Trade Unions.
• In conjunction with the Director of Operations develop and implement Workforce Planning and Recruiting Strategies to ensure offshore staffing levels meet requirements.
• In conjunction with the Director of Operations develop and implement a project plan to ensure offshore competencies, development and succession plans are in place and evident.
• Work closely with the Centers of Excellence for guidance and advice on tools, initiatives, analytics and driving forward.
• Drive engagement across the business by working closely with managers within the region on the employee engagement plan and roll out of initiatives.
• Conduct HR workshops and monthly reviews with managers to understand metrics and where specific support is required.
• Involvement with key HR projects which contribute towards the overall successful delivery of the Company’s HR strategy and People Plan.
• Provides a professional fully rounded HR service to managers.
• Any other duties as requested and required.

Human Resources Business Partner – Global Energy, Americas

Financial Planning and Analysis

• Serve as the primary backup to the Regional Finance Director (RFD) during PTO, vacation, or other absences.
• Provide interim coverage for open Finance Manager (FM) positions across the region.
• Participate actively in regional leadership meetings and financial reviews.
• Formally and informally lead and manage Finance Managers.
• Lead onboarding and continuous development of new Finance Managers.
• Provide hands-on training on core systems, reporting tools, and operational procedures.
• Act as a regional resource for training refreshers and upskilling initiatives.
• Lead financial onboarding for newly acquired market centers, including system setup and integration.
• Provide deep-dive financial analysis and turnaround support to underperforming market centers.
• Partner with field leaders on execution of pricing initiatives (PI) and margin improvement strategies.
• Assist in the preparation of AOP (Annual Operating Plan) and MOR (Monthly Operating Review) presentations.

Regional Finance Manager

Manager

• Proactively build, qualify, and maintain a healthy regional sales pipeline, to pursue new K-12 school district accounts to achieve defined sales goals.
• Own the full sales cycle from initial engagement through execution of a signed Letter of Participation, demonstrating accountability for deal progression and close.
• Leverage regional market data, referrals, trade shows, and existing K–12 relationships to generate and advance new opportunities.
• Accurately document all sales activities, opportunities, and member interactions in Salesforce in a timely manner.
• Evaluate and track progress toward regional sales objectives, providing visibility to results, risks, and opportunities.
• Partner with internal Operations teams to ensure all enrollment requirements are completed accurately and on schedule.
• Consistently nurture priority accounts, using structured communications and scheduled business reviews to drive long-term program participation and member satisfaction.
• Conduct periodic business reviews to assess outcomes, align objectives, and surface opportunities for deeper partnership or expansion.
• Complete assigned member tasks, requests, and action items within Salesforce in accordance with service expectations.
• Define and attend critical State and local School Nutrition Association (SNA) conferences and chapter meetings to generate sales leads, maintain visibility and strengthen relationships.
• Share market trends, competitive insights, and member feedback with Sales, Marketing, and internal IPS teams to inform strategy and messaging.
• Collaborate cross‑functionally to support regional growth initiatives and improve the overall member experience.
• Demonstrate an enterprise mindset by aligning individual efforts with broader organizational goals and growth priorities.

Region Business Manager

Operations

• Responsible for the overall operation of multiple accounts or a significant multi-site account normally generating $100M+ in revenue.
• Accountable for galvanizing a team under a common growth and operations platform.
• Drive improvement in operational efficiency, revenue, margin, and client retention for each account in the overall portfolio.
• Continuously ensure the organization is delivering operational excellence.
• Identify innovative and creative services and solutions to expand on clients' requirements.

VP Operations – Corrections

• Assist in leading the implementation and ongoing support of IN2WORK and additional Retail and Workforce Development Programs
• Orient and support new program instructors
• Track and report program progress
• Provide operational and programmatic support for food service, warehouse, commissary, and retail operations
• Partner with operations to implement and align programs
• Facilitate orientation and training for instructors
• Support program sustainability and expansion
• Partner with program support teams for updates and performance metrics
• Deliver training sessions
• Manage program materials and training inventory
• Maintain databases of program participants and graduates
• Collaborate with community partners and employers

Retail In2Work Manager

Director

• Apply technical expertise to evaluate Aramark's operating program standards, measure performance and recommend solutions in order to enhance or improve operations
• Document observations and recommendations with formal reporting methods for client and internal audiences
• Provide national support to our proprietary computerized maintenance management system relative to development upgrades and enhancements
• Publish and maintain Standard Operating Procedures (SOP's) for each specific line of service: Grounds and Landscaping, Operations and Maintenance, and Cleaning
• Liaison with regional Operations Excellence staff, Operations and Sales teams to provide Facilities expertise to Benchmark, APPA and Sustainability
• Provide support to the regional Operational Excellence staff and Operations teams for new facility management accounts and ensure the full implementation of Aramark's operating programs
• Assists in the development, implementation and facilitation of technical training programs for Facilities' Front-Line Managers and employees
• Collaborate nationally with the Directors of Business Development to support facilities programs in selected retention effort and new facilities sales efforts through conducting business surveys and assisting in the creation of business models for potential client opportunities
• Assess and monitor select accounts through compliance audits to ensure compliance with our client contracts, Aramark, government and local safety laws and regulations

Quality – Facilities Standards Director

• Help coach and support field leaders and associates in accordance with Aramark standards and site requirements.
• Partner closely with Aramark Safety & Risk Solutions, Destinations operational leadership (e.g., District/Regional leadership), General Managers, and client/land partners to review, implement, and reinforce Aramark’s SAFE Commitment and SAFE Management System.
• Serve as an operational support resource to assist locations and site-based management teams in executing against safety standards, regulatory requirements, and contractual obligations as applicable.
• Support the development and execution of site-level action plans to address workplace safety, food safety, environmental compliance, and guest safety risks.
• Maintain working relationships with local, state, and federal regulatory authorities as applicable (e.g., health departments; environmental agencies; OSHA; land partner requirements).
• Coordinate and support site and/or district safety committee / meeting structures, as needed.
• Conduct internal workplace safety, food safety, and environmental compliance assessments; support follow-up and corrective actions resulting from internal findings or external audits/inspections.
• Support injury/incident prevention efforts through field engagement, leading/lagging metric review, and coaching management teams (including investigation quality and corrective action effectiveness).
• Accompany regulatory inspectors during on-site inspections, support response to findings, and assist locations in reducing risk of repeat findings.
• Help drive a culture of proactive hazard recognition, employee involvement, and timely reporting (including near misses, property damage, environmental releases, and guest incidents).
• Support implementation and reinforcement of required training and onboarding expectations; coach leaders on practical “how-to” execution in the field.
• Ensure locations have current Aramark safety standards and documentation available and in use (policies, procedures, programs, and required postings/records) and verify execution through routine field presence.
• Provide subject matter support for Destinations-specific exposures as applicable, which may include: driving and fleet exposures, remote work risks, hiking/trail operations, marina/boating activities, fuel systems, wastewater/drinking water oversight coordination, wildlife/visitor interaction considerations, and seasonal ramp-up planning.

Safety Support Manager – Destinations

Security Engineer

• Monitor hotel grounds, facilities, and common areas to ensure a safe environment.
• Respond promptly to incidents, emergencies, or safety concerns involving guests or staff.
• Conduct regular patrols of the property, including guest accommodations, staff housing, and service areas.
• Safeguard against theft, vandalism, and unauthorized access.
• Act as first responder in medical, fire, or security emergencies.
• Coordinate with local authorities and emergency services when necessary.
• Lead drills and preparedness exercises for staff.
• Maintain accurate incident reports and daily activity logs.
• Ensure compliance with hotel policies, safety protocols, and state/federal regulations.
• Provide courteous assistance to guests and employees.

Security Worker

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Director of Facilities Operations

• Manage all facets of current and future client(s) portfolio including sales, finance, human resources, and customer service including full P&L accountability.
• Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients.
• Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner.
• Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques.
• Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance.
• Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes.

Vice President of Operations – Collegiate Hospitality

Technical Account Manager

• Coordination with Aramark Project Managers and Schedules
• Asset & Space Inventory
• Oversees implementation team during asset and space collection at Aramark’s client locations
• Schedules time to complete digital twin scanning and asset collection with on-site team
• Hosts daily safety moments and assures everyone has the appropriate PPE
• Identifies any safety hazards and puts processes in place to avoid injuries. Target zero injuries.
• Lays out the routes and uses a 3D LiDAR Camera to capture space data
• Captures Maintainable HVAC, MEP, and Life Safety Asset Data using Aramark’s I-QC App
• Documents service delivery metrics, analyzes data, and reports outcomes and recommendations for process improvements
• Continuously looks for means to improve the Aramark Space & Asset Inventory Program
• Project management, schedules, and Installs AIWX (IoT) sensors for facilities management
• Performs data analytics on all data captured and imports into Aramark’s software systems
• Responsible for quality control and the accuracy of the virtual model and data
• Ability to collaborate with cross-functional teams to define project

Assistant Technical Services Manager

• Monitor grounds, facilities, and common areas to ensure a safe environment
• Respond promptly to incidents, emergencies, or safety concerns involving visitors or staff
• Conduct regular patrols of the property, staff housing, and service areas
• Safeguard against theft, vandalism, and unauthorized access
• Act as first responder in medical, fire, or security emergencies
• Coordinate with local authorities and emergency services when necessary
• Maintain accurate incident reports and daily activity logs
• Ensure compliance with policies, safety protocols, and state/federal regulations
• Provide courteous assistance to visitors and employees

Business Development Rep

• The Director, Business Development, SeniorLIFE+ is responsible for the development of the business plan based upon pivotal initiatives.
• The Director, Business Development is a highly visible, entrepreneurial role and a key lead in driving the sales strategy for new accounts directly.
• Focus on driving customer acquisition through interactions with current or developed networks of top organizational leaders in various organizational settings.
• Provide process leadership from contact through strategy, proposal, presentation, and successful conclusion.
• Influence and develop team members without formal authority.
• Demonstrate personal ownership of prospects and the sales process.
• Create a competitive differential by identifying and developing the right team.
• Manage efforts of proposal development with the coordinator.
• Develop insights that provide opportunities to teach the prospect/client innovative approaches to reach their goals and objectives.
• Deliver client‑focused presentations that address client objectives and generate two‑way dialogue.
• Build results‑focused relationships with prospective customers.
• Network proactively using traditional and social media methodologies to build relationships in target accounts.
• Develop access strategies to initiate contact.

Director, Business Development

• Makes daily, weekly and quarterly updates in CBORD patient menu system including building new menu items, patient diets, food allergen tagging, and nutrition information.
• Conducts review of all menu items and nutrition information quarterly for compliance.
• Maintains CBORD floor stock system and updates as necessary.
• Creates and analyzes patient dining reports on a regular basis.
• Troubleshoots patient dining issues on an ongoing basis.
• Collaborates with diet office, dietitians, food service managers and hospital administration.
• Reviews patient dining policies quarterly and makes suggestions for updates as required.
• Visits hospital locations quarterly to conduct audits, training and updates with the food service teams.

Patient Dining Manager

• Develop recruitment and retention strategies of hourly associates
• Strategically build regional specific guidelines to source for talent
• Support operations with hourly hiring
• Partner with Talent Acquisition COE for the recruitment of salaried employees
• Analyze exit interview trends and develop action plans
• Partner with managers to build onboarding and training plans for new hires
• Ensure compliance with all applicable Federal and Provincial Employment legislation
• Ensure collective agreement terms and conditions are followed
• Provide information and assistance in collective agreement negotiations
• Provide counsel on progressive discipline and performance management issues
• Conduct Investigations, develop and implement recommendations
• Ensure operations managers and supervisors adhere to all OH&S programs
• Provide advice on claims management and return to work for occupational injuries
• Participate in succession planning and workforce planning initiatives
• Assist in salary review process for all associates
• Provide leadership and facilitate activities that will enhance employee engagement and retention

Human Resources Business Partner – Global Energy, Americas

Regional Finance Manager

Region Business Manager

VP Operations – Corrections

Retail In2Work Manager

Quality – Facilities Standards Director

Safety Support Manager – Destinations

Security Worker

Director of Facilities Operations

Vice President of Operations – Collegiate Hospitality

Assistant Technical Services Manager

Security Worker

Director, Business Development

Patient Dining Manager

Field Human Resources Business Partner