Aramark

Operations

• Oversee operations, staffing, safety, and service standards across assigned offshore locations.
• Conduct monthly site visits and complete required operational and compliance reports.
• Ensure all staff meet PPE, training, and client-specific credential requirements (e.g., Rig Pass, TWIC, HUET/METS).
• Support and supervise site managers (Camp Boss/Chef Manager) on staffing, scheduling, training, performance, and cost control.
• Ensure compliance with health, safety, hygiene, and environmental standards, including food safety and sanitation.
• Partner with client leadership on-site to ensure service alignment with contractual expectations.
• Oversee inventory management, menu planning, and labor and food cost controls.
• Provide leadership, coaching, and performance management for offshore teams.

Operations Manager – Offshore Catering

Manager

• Develop and complete catering solutions to meet customers’ needs
• Develop and maintain effective client and customer rapport
• Deliver consistent quality in planning and carrying out events
• Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
• Assist clients in planning special events and providing creative solutions to clients’ needs
• Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
• Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
• Responsible for delivering food and labor targets
• Responsible for execution of catering events of varied size and scope including staffing and management
• Ensure accurate reporting of all catering related revenue, expenses, and receivables
• Recruit, train, schedule and develop team members
• Ensure compliance with all food, occupational, and environmental safety policies

Catering Services Manager

• Plan, manage, and guide multiple contracted services for a client generating $2-15M+ in revenue.
• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

General Manager

• Supervising all unit activities related to facility maintenance and engineering services; HVAC, Boiler house and day to day maintenance
• Manages hourly associates and helps leadership plan, administer and direct all activities
• Ensures compliance with the standards established by Aramark and the client
• Focuses on meeting and exceeding operating goals, client objectives and customer needs
• Establishes and maintains effective working relationships with other departments for unified approach to Plant Operations & Maintenance (POM) management
• Manages and prioritizes maintenance work orders for MEP, HVAC, boilers and chillers
• Ensures effective execution of all department strategies/initiatives
• Relentless commitment to safety excellence
• Creates a great employee work environment and inspires teamwork and partnership
• Assists with managing labor costs, supply costs and inventories
• Ensures compliance with all contract obligations
• Supports the effective implementation of the comprehensive Safety Plan

HVAC and Boiler Plant Manager

Account Executive

• Build business partnerships with customers and meet their expectations and requirements.
• Obtain customer information by engaging in ongoing conversations with key decision-makers.
• Capitalize on sales opportunities and focus on account retention.
• Meet sales expectations and promote overall route growth and customer retention.
• Identify opportunities to increase business revenue.
• Establish and maintain effective and respectful relationships with customers.
• Ensure proper loading and unloading of products and comply with DOT requirements.
• Communicate with management regarding customers and report pending issues.

Route Sales Representative

Director

• Lead, mentor, engage and develop teams to maximize their contributions
• Develop and maintain effective client and customer rapport
• Responsible for building revenue and managing budget
• Implement and maintain GM agenda for both labor and facilities initiatives
• Plans, controls and directs all cleaning, sanitizing and waste removal functions

Environmental Services Director

Human Resources

• Act as company representative at management appeal interviews
• Act as company representative at management grievance appeal interviews
• Represent the company at all employment tribunals
• Assist in company training programs
• Ensure employee presentations are carried out where contract has been won
• Prepare reports as needed
• Review employee relations queries that the HR Advisors are unsure of
• Take care of any regional team management employee relations query that may lead to disciplinary action
• Prepare material for employment tribunal claims
• Ensure that all managers in the region are kept up to date with any legal changes, with any HR company changes as coordinated by the company HR Director
• Analyze annual reporting of disability appraisals
• Produce a report on disability types
• Counsel unit managers on adjustments to jobs where employees have a disability
• Review and analyses contents of HR diary to identify training needs
• Participate in trainings to improve personal standards of performance
• Analyze labor turnover information with HRO on a quarterly basis indicating units most improved on previous month, on last year and ranking units in order of labor turnover percentage
• Conform and implement company and legal, health and safety requirements

Human Resources Manager

Payroll

• Safely operate a company vehicle, following all traffic laws and driving best practices
• Inspect the truck before and after each route and report any issues
• Maneuver in and out of receiving docks, service bays, tight corners, and high-traffic areas
• Load and unload product between the warehouse and truck
• Restock vending machines and markets, ensuring they are clean, full, organized, and functioning properly
• Rotate products to maintain freshness and uphold quality and sanitation standards
• Maintain accurate inventory counts, reporting usage, waste, and returning unused stock
• Perform minor machine maintenance (clearing jams, updating pricing, etc.)
• Clean machines as needed and balance coin tubes
• Collect and transport cash from machines and markets
• Make accurate entries in handheld devices and ensure pricing matches across systems
• Support customer needs promptly and professionally
• Maintain a clean, organized, and customer-ready presentation at all times
• Contribute to a positive, cooperative team environment

Route Sales Driver

• Manage a large POM department
• Manage all facets of the organization including full P&L responsibility and controlling assets with operating revenue, and will manage labor costs, supply costs and inventories
• Complete and approve weekly and monthly financial operating reports
• Order, maintain, and use capital equipment efficiently
• Ensures compliance with all contract obligations
• Ensures the effective implementation of the comprehensive Safety Plan, driving full compliance of all safety rules, guidelines and protocols
• Optimize financial performance, process accuracy and logistics productivity by conducting operational audits and ensuring a high level of execution and compliance
• Drive operational efficiencies, labor/scheduling productivity
• Drive a positive work environment and utilize effective communication skills at all levels of the organization
• Provide overall direction and control to a large/complex account to achieve operating and financial goals
• Responsible for the training, development and performance management of personnel, operations managers and associates
• Deliver strong operational performance by ensuring compliance with Aramark Facilities Services and regulatory agency standards and programs and translating corporate strategy into front line operational tactics and will ensure compliance with all OSHA regulations and other, local, state, and federal government regulations
• Lead development of team ensuring high performance, talent succession planning, optimal staffing and employee engagement
• Establishes and maintains effective communications and business relationships with clients/customers
• Ensure that client objectives are fully met by maintaining active customer relationships including formal structured monthly business reviews
• Ensures consistent application and regular use of all CMMS modules to properly manage the operation

Senior Director of Plant Operations, Maintenance

• Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service, and drive patient and customer satisfaction.
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training.
• Recruits, hires, develops and retains front line team.
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding.
• Identifies Aramark service expansion opportunities.
• Provides overall direction and manages performance for all Food Service Managers, Supervisors and front line employees, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding.
• Directs, staffs, and trains food service department regarding food presentation, quality, cost control, and cash handling.
• Develops operational component forecasts and is able to explain variances. Responsible for component’s accounting functions.
• Ensures compliance with all contract obligations.
• Requires at least 1 year of experience in a Food Service Director role or 3 years of experience in a Food Service Manager role.

Food Service Director

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs
• Complete opening and closing station checklists
• Greet customers as they approach and leave the serving line
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)

Kitchen Manager

Recruitment

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, specialty beverages per brand standards
• Prepares and serve food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
• May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
• Accurately operate a register/POS and handle cash and credit card transactions.
• Count, organize and balance cash drawer, fill out the cashier slip and make deposits
• Adheres to Aramark’s cash handling policies and procedures
• Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab and go items, service ware and condiments
• Follow health, safety, and sanitation guidelines for all products

Barista Lead

• Deliver consistent, high-quality buffet food and maintain presentation and service flow
• Monitor guest feedback and implement improvements
• Ensure full compliance with food safety, hygiene, and health & safety legislation
• Lead a strong food safety culture and manage audits, documentation, and daily controls
• Manage stock levels, rotation, and portion control to minimise waste
• Support cost control through planning and adherence to procurement processes
• Lead, motivate, and develop a predominantly young kitchen team
• Manage rotas, labour planning, and team performance
• Execute centrally produced menus to brand standards
• Contribute ideas for buffet presentation, menu trials, and seasonal improvements

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Plan and lead daily team briefings
• Identify client needs and communicate operational progress
• Deliver client and company financial targets
• Ensure the completion and maintenance of P&L statements
• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Supervise team regarding production, quality and control
• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour

Food Service Manager

• Own and govern all student menus across USDA Child Nutrition (CN) Programs, and Non-CN programs for Aramark Student Nutrition (NSLP, SBP, ASSP, CACFP, SFSP, and Special Diet Programs)
• Working closely with Culinary, Marketing, and Operations leaders to develop menus that balance student appeal, regulatory compliance, cost control, and operational feasibility
• Collaborate with Operation Support Directors on menu deployment, and training operational teams for account localization
• Collaborate with Commodity and Product Manager, Recipe Manager, and Culinary Systems & Support Manager on new product development opportunities and sharing feedback from operational teams on existing products and programs
• Collaborate with Marketing and Communications Directors to engage stakeholders and use feedback to improve menu performance
• Provides final governance and decision rights on menu structure, guardrails, and exceptions
• Ensure PRIMA and related tools enable compliance, accuracy, efficiency, and confidence for field teams
• Acts as the business owner and liaison for system enhancements, pilots, and functionality improvements
• Ensures alignment between system capability, regulatory needs, and operational reality
• Support enterprise leadership of USDA, federal, and state child nutrition regulatory oversight in close collaboration with the Vice President of OpX, maintaining proactive engagement with regulatory updates and legislative changes
• Lead menu‑related Administrative Review readiness, including documentation strategy and compliance preparation
• Translate regulatory and legislative changes into clear, practical operational guidance for field teams
• Provide direct leadership to the Commodity & Product Manager, Recipe Manager, and OpX Registered Dietitian, with responsibility for coaching, development, and performance management
• Build a high‑performing team that delivers strong technical expertise, sound judgment, and effective field partnership
• Build a strong talent pipeline and succession readiness across the team
• Serve as a strong cross‑functional partner, acting as the primary liaison with the Safety & Risk team on all aspects of food allergen management within Student Nutrition, collaborating with Aramark Supply Chain and the Commodity & Product Manager on specified product management and authorized vendor compliance, and partnering with Hospitality Enablement and IT teams to support system governance and enhancements

Operations Manager – Offshore Catering

Catering Services Manager

General Manager

HVAC and Boiler Plant Manager

Route Sales Representative

Environmental Services Director

Human Resources Manager

Route Sales Driver

Senior Director of Plant Operations, Maintenance

Food Service Director

Kitchen Manager

Barista Lead

Kitchen Manager

Food Service Manager

Menu Director