Director of Operations – Central Region

Aramark

Director of Operations leading operational excellence for Refreshments across the Central Region. Driving revenue growth, performance improvement, and employee engagement with operational accountability.

Posted 6/22/2026full-timeRemote • Missouri • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Serve as a key operational partner across the Central Region, helping drive consistency, standardization, and continuous improvement across core operating processes.
Translate regional priorities into actionable plans that improve service execution, productivity, safety, client satisfaction, and financial results.
Support Market Center and District leaders in identifying performance gaps, root causes, and practical solutions that can be executed in the field.
Establish clear expectations, operating routines, and follow-up mechanisms to ensure disciplined execution across assigned areas of responsibility.
Champion operational initiatives that improve productivity, service quality, employee engagement, safety performance, revenue, EBIT, and margin.
Maintain formal operational responsibility for one assigned District.
Lead business performance for assigned areas, including revenue growth, profitability, client retention, safety, service execution, employee engagement, and operational discipline.
Drive growth within the existing client base by partnering with Sales, Operations, and Market Center leadership to identify opportunities, strengthen relationships, and improve service delivery.

Requirements

What you’ll need

Bachelor’s degree highly preferred.
Minimum of 5+ years of leadership experience in Food Service, Hospitality, Facilities, Business Management, Direct Store Delivery, Retail, Route Operations, Warehouse Operations, Service Operations, Equipment Maintenance, or a related field.
Minimum of 3–5 years of relevant experience in operations leadership, route-based operations, warehouse management, service/equipment maintenance, or similar business environments.
Proven leadership experience with responsibility for financial performance, operational execution, client service, and/or P&L outcomes.
Strong understanding of operational metrics, financial drivers, productivity levers, margin improvement, and performance management routines.
Demonstrated ability to lead through influence, build alignment, and drive accountability across multiple locations, functions, and leadership levels.
Strong communication and collaboration skills, with the ability to engage effectively with frontline employees, Market Center leadership, regional leadership, clients, and functional partners.
Ability to diagnose operational issues, simplify complex problems, and support practical, sustainable solutions.
Experience leading change, implementing new processes, and improving business performance in a fast-paced, evolving environment.
Proficiency in Microsoft Office required; Salesforce experience preferred.
Demonstrated commitment to safety, service excellence, employee engagement, client satisfaction, and continuous improvement.
Valid driver’s license required.

Benefits

Comp & perks

Competitive salary
Health insurance
401(k) matching
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations leadershiproute-based operationswarehouse managementservice maintenancefinancial performanceP&L managementoperational metricsproductivity improvementperformance managementchange management

Soft Skills

leadershipcommunicationcollaborationproblem-solvinginfluenceaccountabilityengagementdiagnostic skillsadaptabilityrelationship building