Customer Success Consultant

Aramark

Customer Success Associate at Avendra supporting small to mid-size clients' procurement needs. Growing revenue through strong relationships and effective communication with clients and supplier partners.

Posted 7/2/2026full-timeRemote • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Target, prospect and sell by building strong relationships, exploring needs and uncovering purchasing opportunities with customers and supplier partners in an assigned territory
Develop insights that provide opportunities to educate customers to achieve purchasing optimization, and the implementation of best practices and recommendations
Achieve established targets and goals; report business results
Create and manage a robust sales pipeline by leveraging internal reports, databases and tools
Demonstrate personal ownership of the customer relationship through consistent communications, account management, and business reviews
Connect assigned clients with key Avendra supplier partners to aid clients in their procurement needs

Requirements

What you’ll need

Minimum two (2) years of sales or related customer success experience
Experience in building and maintaining strong professional relationships through excellent customer service and client relationship skills
Intermediate level proficiency and demonstrated ability to learn use of Salesforce, Microsoft Office and Teams, HubSpot and Avendra’s proprietary CRM system Pivotal
General business skills
Excellent organizational and time management skills with an ability to work effectively in a matrixed organization
Excellent oral and written communication and presentation ability that include well-honed listening skills

Benefits

Comp & perks

medical, dental, vision, and work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesCustomer SuccessPurchasing OptimizationAccount ManagementSales Pipeline Management

Soft Skills

Relationship BuildingExcellent Customer ServiceTime ManagementListening Skills