National Account Manager

Aramark

National Account Manager at Aramark focusing on client relationships and operational execution. Managing large client accounts in the Central and Midwestern US, ensuring growth and satisfaction.

Posted 6/29/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned national account client(s), ensuring strong day-to-day relationship management
Manage account performance against key client KPIs, service level agreements, and contractual commitments
Execute against fiscal year objectives, including revenue growth, base business growth, profitability, and client retention
Support contract management activities, including renewals, extensions, and compliance with contractual terms
Identify and execute opportunities for account growth, including program enhancements and adjacency services (OCS, vending, micromarkets, etc.)
Partner with Operations, Finance, and Sales to ensure consistent execution and resolution of client needs
Support pricing execution, including audits and alignment with contract terms
Partner with Billing & Collections to support AR performance and ensure timely resolution of outstanding balances
Prepare and deliver client business reviews (monthly, quarterly, semi-annual), including reporting and insights
Support onboarding and implementation of new clients transitioning into the portfolio
Lead or support retention efforts for assigned accounts, including participation in renewal and RFP processes
Maintain accurate account documentation and updates within systems (e.g., Salesforce)

Requirements

What you’ll need

Bachelor’s Degree required
Minimum of 5–7 years of B2B account management, sales, or client relationship experience
Experience managing large or multi-location accounts preferred
Strong understanding of financial performance, including revenue, profit, and AR management
Proven ability to drive account growth and retention
Ability to manage multiple priorities across a portfolio of accounts
Strong collaboration skills within a matrixed organization
Problem-solving mindset with ability to address operational and client challenges
Strong communication and presentation skills.

Benefits

Comp & perks

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account Performance ManagementKPI ManagementService Level Agreement CompliancePricing ExecutionAR Management

Soft Skills

Strong Communication SkillsCollaboration SkillsProblem-Solving MindsetPresentation Skills

Certifications

Bachelor’s Degree