Andersen-Andersen

Operations

• Engage in projects that significantly drive the business productivity and profitability
• Customized program that is built with your areas of interest in mind
• Gain management experience
• Mentorship by senior leadership throughout 2-year program
• Enterprise networking accessibility

Operations Development

Call Center Representative

• The TA Agent will collaborate with field managers to support their hiring needs.
• The TA Agent is expected to leverage best practice recruiting methodologies and incorporate diversity in the candidate search.
• Ensure an understanding of job duties, responsibilities, and business requirements for each role.
• Conduct a high volume of phone screens to reach at least 65% to 75% of our "interested" candidates.
• Schedule interviews for management with a high goal of 75% to 85% show rate.
• Reach out to candidates using our specified methods, timing and reporting.
• Manage the candidate experience through the Applicant Tracking System and Call Center technology.
• Support a level of outbound calling activities when needed, using the calling features in Enabled Plus.
• This also involves following the prescribed process for resulting leads and setting future callbacks.
• Source and scout potential talent using key-word searches, social networking, and research tools.
• Leverage in-house ATS to identify, attract, present, and recruit top talent.
• Organize post-interview debrief/feedback with interview teams and candidates.
• Maintain accurate and well-ordered documentation on all candidates, searches, hiring manager's interactions, and other recruiting activities.
• Working hours will be 10:30am - 7:00pm CST.
• Other duties as assigned by supervisor.

Talent Contact Center Agent

Designer

• Conduct in-home sales consultations, including leveraging an iPad and augmented reality to design and build window and door replacement solutions for homeowners.
• Follow established Renewal Sales and measure processes through to completion, while submitting necessary contracts and paperwork for each project
• Drive personal vehicle and sit for long periods of time up to 1,800-2,500 miles per month to and from in-home appointments
• Attend and actively participate in sales meetings, trainings and branch meetings
• Attend technical measurement appointments/install and engage in the support of the sales project process including but limited to, documentation, follow through, order changes, discounting guidelines, and keeping in contact with homeowner
• Use required company-designated software, systems, and technology tools, and comply with all related usage, security, and confidentiality policies.

Design Consultant

• The TA Agent will collaborate with field managers to support their hiring needs.
• The TA Agent is expected to leverage best practice recruiting methodologies and incorporate diversity in the candidate search.
• Ensure an understanding of job duties, responsibilities, and business requirements for each role.
• Conduct a high volume of phone screens to reach at least 65% to 75% of our "interested" candidates.
• Schedule interviews for management with a high goal of 75% to 85% show rate.
• Reach out to candidates using our specified methods, timing and reporting.
• Manage the candidate experience through the Applicant Tracking System and Call Center technology.
• Support a level of outbound calling activities when needed, using the calling features in Enabled Plus. This also involves following the prescribed process for resulting leads and setting future callbacks.
• Source and scout potential talent using key-word searches, social networking, and research tools.
• Leverage in-house ATS to identify, attract, present, and recruit top talent.
• Organize post-interview debrief/feedback with interview teams and candidates.
• Maintain accurate and well-ordered documentation on all candidates, searches, hiring manager's interactions, and other recruiting activities.
• Working hours will be 10:30am - 7:00pm CST.
• Other duties as assigned by supervisor.

• Perform daily business system maintenance, reporting, data clean-up, and data auditing with a focus on data integrity and quality.
• Assist with sales support, project coordination, creating and maintaining documentation, and accommodating ad-hoc user requests.
• Manage a detailed calendar of marketing/sales initiatives; coordinating communication between sales and internal partners.
• Manage Salesforce.com issue log queue, responding to field inquiries in a timely manner, Identify trends for areas of improvement or training needs, escalating issues as necessary.
• Coordinate on-boarding and off-boarding tasks, e.g. data reconciliation, DAR creation, equipment procurement and overall HR coordination and logistics.
• Assist sales management with making informed data driven decisions to effectively administer the sales program, e.g. territory sizing analysis, quota assignment, sales compensation administration.

Sales Operations Administrator

Marketing

• Engaging in generating highly qualified leads by engaging in door-to-door canvassing
• Recording accurate data regarding the information of prospective customers and the targeted market area
• Generating qualified sales opportunities as instructed by the Direct Marketing Manager
• Transporting self to assigned territory and working independently
• Utilizing Renewal by Andersen mapping program and business applications for data tracking
• Communicating with Direct Marketing Manager ideas that can improve effectiveness of the canvassing program
• Attending company meetings as required

Direct Marketing Associate

• To provide support within the fast-paced events & retail marketing teams.
• Interact with prospective customer base, planning, execution and tracking and fulfillment of marketing materials.
• Coordinate the showroom schedule, as well as driving traffic to RbA showroom locations.
• Demonstrate mastery of key brand details with customers regarding RbA products and the sales process.
• Fulfill appointment conversion goals within stated guidelines.
• Support the Event & Retail department independently in various capacities including but not limited to: Researching & confirming events/retail stores for the company to participate in, Coach & train marketing representatives, Maintain CORO KPI expectations month after month with lead generation, Set up/tear down of retail showrooms and event booths/floorplans, Set up, track and report on marketing efforts and ensure they are properly entered, Assisting Event & Retail Manager and showroom team with special request, as needed in RbA CRM.

Marketing Representative II

Business Development Rep

• Responsible for the development of strategy, revenue growth, and customer experience for all end customer audiences leveraging the Andersen division channels
• Leverage insights from the audience group, marketing, and industry factors to influence product deployment, marketing mix, and sales resources
• Champion CRM and technology adoption
• Influence and coach key people leaders and non direct reports to rally toward team selling
• Foster collaboration with functional leaders, marketing, and other stakeholders to support the audience group and drive effective business decisions
• Ensure alignment with Regional and Area leaders to ensure plans and execution drive business results
• Drive change and support adoption of organizational initiatives
• Build highly collaborative, results driven, customer focused, and innovative teams

Director, Business Development – Contractor

Field Engineer

• Represent the Andersen brand and promote the long-term use of products
• Dismantle and replace windows and doors in customer settings
• Work independently or as part of a team
• Enforce warranty compliance
• Communicate with responsible service support personnel

Field Service Technician II

Account Executive

• Conduct in-home sales consultations, including leveraging an iPad and augmented reality to design and build window and door replacement solutions for homeowners
• Follow established Renewal Sales and measure processes through to completion, while submitting necessary contracts and paperwork for each project
• Drive personal vehicle and sit for long periods of time up to 1,800-2,500 miles per month to and from in-home appointments
• Attend and actively participate in sales meetings, trainings and branch meetings
• Attend technical measurement appointments/install and engaged in the support of the sales project process including but limited to, documentation, follow through, order changes, discounting guidelines, and keeping in contact with homeowner
• Use required company-designated software, systems, and technology tools, and comply with all related usage, security, and confidentiality policies.

In-home Sales Representative

Engineer

• Support project teams on the successful commercialization and start-up of new equipment and processes.
• Partner with operations, RD&I, quality, maintenance, and supply chain functions to drive improvements
• Interface with design, product engineering, supply chain, and other business partners on the design for manufacturability and process capability of new products or product extensions.
• Provide informed recommendations regarding the viability of developed design solutions that relate to new or current processes.
• Participate/facilitate cross-functional team meetings, kaizens, and Process System Design events.
• Demonstrate strong knowledge of DMAIC tools: Process mapping, process capability, C&E Matrix, fishbone diagram, FMEA, MSA, DOE, Control Plans.
• Develop specifications to procure production equipment and/or complete production lines.
• Partner with the Safety group to ensure all new or modified processes meet or exceed corporate safety requirements.
• Create training tools, documents and standard operating procedures for production processes ensuring consistent manufacturability.
• Introduce new perspectives on existing solutions to continuously improve production and material flow processes.
• Work independently within areas of responsibility on small projects or in coordination with others over portions of larger projects.

Manufacturing Project Engineer II

Events

• Cost effectively drive non-media lead generation and local awareness through events/shows, showrooms, corporate partnerships, retail partnerships, community groups, HOA's, company-created events and more.
• In-field coaching and training of Retail Marketing Representatives.
• Manages department calendar, negotiating with event sponsors and vendors.
• Oversees participation in events, sponsorship, retail partnerships and creation of lead-gen opportunities.
• Expense and P&L management of Events and Showroom expenses; controlling spend within budget.
• Collaborate with partners within Renewal to drive results.
• Participate in recruiting efforts, including interviewing candidates.
• Communicate results and future strategy with management.
• Classroom training, which involves teaching staff methodology, rebuttals, process and procedures.
• Directly manages Marketing Reps, Associate Managers, and Contractors.

Manager I – Events and Retail

Sales

• Serve as part of market leadership team, ensuring alignment to organizational goals and direction as well as providing best operational results.
• Develop annual sales goals for sales team and develop/maintain yearly budget
• Provide training on products, processes, and methodologies to new sales consultants, including role-playing and sales ride along visits.
• Manage in-home sales representatives and sales support staff, including coaching, development, and conducting performance reviews.
• Review sales activity with team members; provide coaching and ongoing training as needed.
• Track sales metrics, monitor daily results, and provide communication/clarity around sales process system.
• Conduct sales meetings and hold sales contests.
• Establish an environment where all customers and employees are treated with dignity and respect by modeling core behaviors.
• Work with marketing team to maximize leads and appointment rates.
• Manage coverage of showroom business hours, cleanliness of premises and displays, and proper lead management practices.

Sales Manager

• Conduct in-home sales consultations, including leveraging an iPad and augmented reality to design and build window and door replacement solutions for homeowners
• Follow established Renewal Sales and measure processes through to completion, while submitting necessary contracts and paperwork for each project
• Drive personal vehicle and sit for long periods of time up to 1,800-2,500 miles per month to and from in-home appointments
• Attend and actively participate in sales meetings, trainings and branch meetings
• Attend technical measurement appointments/install and engaged in the support of the sales project process
• Use required company-designated software, systems, and technology tools, and comply with all related usage, security, and confidentiality policies

Sales Representative

• Conduct in-home sales consultations, including leveraging an iPad and augmented reality to design and build window and door replacement solutions for homeowners.
• Follow established Renewal Sales and measure processes through to completion, while submitting necessary contracts and paperwork for each project
• Drive personal vehicle and sit for long periods of time up to 1,800-2,500 miles per month to and from in-home appointments
• Attend and actively participate in sales meetings, trainings and branch meetings
• Attend technical measurement appointments/install and engaged in the support of the sales project process including but limited to, documentation, follow through, order changes, discounting guidelines, and keeping in contact with homeowners
• Use required company-designated software, systems, and technology tools, and comply with all related usage, security, and confidentiality policies.