Alight Solutions

Communications

• crafting strategic and visually impactful solutions.
• address client challenges, shape perceptions, and drive desired employee behaviors within the Consumer Experience practice.
• demonstrate passion and the ability to collaborate and partner with others to create forward-thinking solutions.
• collaborating with teams to define aesthetics, guides key deliverables, and leads visual concept development and execution.
• participating in brainstorming and creative sessions, while collaborating with colleagues and client teams to inspire and develop creative solutions.
• managing multiple projects and prioritizing work to effectively manage budgets and meet project deadlines.
• advocating continuous learning about the creative process, principles and techniques, and software programs.
• managing contract resources and providing art direction and over-the-shoulder delivery knowledge and expertise.
• articulating communication goals, audience needs, and creative rationale to internal team members and clients.

Communications Consultant – Product & Design

Director

• Set and evolve the enterprise benefits and wellbeing strategy, aligning programs to business priorities and workforce needs
• Lead execution of a multi-year roadmap spanning health, retirement, and wellbeing
• Oversee design, delivery, and governance of U.S. and Canada programs, including medical, pharmacy, retirement, leave, financial wellbeing, and holistic wellbeing initiatives
• Manage budgets, forecast trends, and implement strategies that optimize spend while maintaining market competitiveness
• Select, negotiate, and manage vendor partnerships to ensure high-quality delivery and measurable performance
• Ensure compliance with all U.S. and Canadian regulatory requirements and maintain effective governance frameworks
• Drive an integrated wellbeing strategy across physical, financial, and emotional health to increase engagement and utilization
• Build and lead a high-performing team, strengthening capability and accountability across the function
• Partner with Finance, Legal, and HR leaders to align rewards strategy with business objectives
• Develop and execute enterprise-wide communication strategies that simplify complex concepts and increase employee understanding and action
• Lead large-scale campaigns (e.g., annual enrollment, program launches) that improve participation and outcomes
• Advise senior leadership on messaging, positioning, and stakeholder alignment
• Lead change initiatives related to program evolution and vendor transitions, ensuring effective adoption and continuity

Director, Benefits & Wellbeing

Cloud Engineer

• Architect and implement serverless, event-driven, and containerized cloud applications using AWS services (e.g., Lambda, API Gateway, DynamoDB, Step Functions, S3, ECS/EKS)
• Build robust, secure, and high-performance cloud-native solutions, leveraging both front-end (Angular, TypeScript) and back-end (Node.js, Java, RESTful APIs) technologies
• Lead the design and integration of Generative AI workflows leveraging Amazon Bedrock, RAG pipelines, and knowledge-base-driven context engineering for intelligent, reliable, and extensible AI solutions
• Develop and maintain internal frameworks, reusable modules, and developer platforms to enhance developer experience, maintainability, and cloud efficiency
• Implement multi-tier architectures and RESTful microservices, integrating with upstream and downstream systems
• Manage databases with Amazon RDS (MySQL/PostgreSQL), DynamoDB, and Aurora, including both SQL and NoSQL modeling
• Design and maintain CI/CD pipelines and apply Infrastructure as Code (IaC) practices using Terraform and CloudFormation
• Employ testing frameworks and backend testing tools to ensure code quality and reliability
• Collaborate cross-functionally with product, design, and data science teams to bridge business goals with scalable cloud solutions
• Champion accessibility-first design and inclusive engineering practices across products and internal tooling
• Mentor engineers and influence architectural direction aligned with organizational growth and sustainability objectives
• Implement logging, monitoring, and distributed tracing using AWS and third-party tools (e.g., CloudWatch, X-Ray, ELK stack)
• Optimize application performance and ensure high availability through AWS scaling and caching mechanisms (Elastic Load Balancer, CloudFront)

Senior Full Stack Engineer – AWS

Client Partner

• Ongoing relationship with clients and maintain regular communication with key client stakeholders.
• Evaluating manage, and resolve complex operational and technical challenges.
• Understanding our technology solutions to better serve client needs.
• Organizing, plan, and lead both internal and external meetings effectively.
• Overseeing projects from initiation to completion, providing subject matter expertise to the client throughout.
• Utilizing ad hoc reporting, Google Analytics, and Advanced Table Editor.
• Assist with escalations and provide client consultation.
• Serving as a Subject Matter Expert for service-specific and common client requirements.
• Collaborating seamlessly with a global team dedicated to client delivery and satisfaction.
• Executing the solution roadmap for the client.
• Developing domain and operational expertise within the client team.
• Managing and deliver client reporting, including addressing non-standard reporting needs.

Health Client Manager – Mid Market

Analyst

• Partnering with client manager I and II to learn the service specific delivery.
• Managing and providing subject matter expertise to clients.
• Work with medium to large size clients for their end-to-end change order and annual enrollment process.
• Managing change order and annual enrollment reporting process to produce carrier facing requirements document, files, and reports.
• Developing a trusted relationship with our client team, client, and health plans.
• Utilizing companies' suite of tools to manage deliverables, requirements storage and handoff.
• Communicating and maintaining project milestones and tasks developed based on deliverables.
• Identifies and communicates internal and external deliverable risks.
• Tracking and resolving open items timely and manages client deliverables.
• Lead and participating in internal and external meetings.
• Helping lead client status meetings and client team and health plan meetings.
• Providing support for training and may assist with facilitating the training once proficient in certain area.
• Becoming proficient in custom Alight data analytics and reporting tools.
• Use these tools to guide clients on decision-making and identify trends and outliers.

Delivery Analyst

Manager

• Collaborating with Domain Managers, client, and/or third parties in developing creative technical solutions
• Support complex client requirements, while keeping Best Practices in mind
• Translating client business rules into technical requirements, and resolve complex system defects on time with high quality solutions
• Supporting client acceptance testing for implementation project
• Managing the implementation and deployment across all technical work activities. Including management of risks and providing direction on priorities throughout the implementation life cycle
• Lead/Support our global partners and client teams in the development of creative, high-quality solutions
• Coaching colleagues on complex system analysis and testing efforts, driving colleague growth and development
• Leveraging as a coach (outside of aligned client) to support broader critical business needs
• Creating a culture of continuous improvement and identifies opportunities to improve processes and develops creative solutions that drive improvement.

Client Technology Manager, Level II

DevOps Engineer

• Design, build, and scale cloud infrastructure and CI/CD capabilities supporting healthcare applications
• Implement Infrastructure as Code (IaC) using Terraform
• Drive compliance alignment across DevOps processes
• Automate deployment, monitoring, and operational reliability across distributed cloud services
• Collaborate with security, compliance, and audit teams
• Deliver infrastructure and application deployments during weekend release windows
• Troubleshoot and remediate complex production issues

Azure DevOps Engineer

Account Executive

• Support the Strategic Account Executive in managing day-to-day client needs
• Help build relationships with client contacts
• Assist with renewal and retention activities
• Coordinate internal partners to help resolve client questions
• Maintain account documentation and keep CRM/account records accurate
• Prepare standard reporting and performance review materials
• Identify potential cross-sell/upsell signals
• Learn and apply Alight solution knowledge

Account Executive Development Program – Virtual

Growth Marketing

• Own and govern the enterprise growth marketing investment portfolio, including allocation, optimization, and reallocation of spend across business areas to maximize enterprise growth and ROI
• Set and enforce growth and retention strategy across business units, including defining priorities and standardizing approaches
• Drive annual marketing-attributed revenue (projected) through integrated reputation, demand generation, conversion, and retention strategies across all audiences
• Serve as the decision authority for cross-business growth initiatives, resolving tradeoffs and aligning investments to enterprise priorities
• Lead the development and execution of integrated, omni-channel, data-driven go-to-market strategies across Health, Wealth and Leave segments inclusive of live and virtual events
• Own and continuously optimize the end-to-end audience lifecycle, from awareness and demand generation through engagement, conversion, retention, and loyalty
• Support marketing modernization, advancing data-driven, digital-first, and AI-enabled capabilities
• Refine and scale a best-in-class demand generation engine and own the performance marketing operating-establishing skill maturity, scalable processes, global capabilities, and measurable performance systems
• Validate and refine marketing performance standards, including planning models, ROI thresholds, and KPIs tied to revenue, retention, and IOI
• Lead and expand a globally aligned marketing operating model, including development and scaling of global teams and capabilities
• Act as a strategic advisor to senior executives, shaping enterprise growth strategies and ensuring marketing is positioned as a core driver of business value
• Drive innovation and continuous improvement to accelerate growth and efficiency
• Execute and improve enterprise workforce strategy, including attracting, retaining, and deploying top talent aligned to business priorities

Senior Director, Growth & Renewal Marketing

Product Manager

• Collaborating with Product Leadership to align product strategy, roadmap priorities, and execution objectives
• Translating strategic initiatives into detailed user stories with clear acceptance criteria for development teams
• Maintaining and prioritizing the product backlog to align with business goals and stakeholder feedback
• Participating in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, to support team delivery
• Clarifying business rules, workflows, and edge cases to ensure high-quality product development
• Partnering with QA teams to ensure test cases align with requirements and validate acceptance criteria
• Facilitating communication between technical and non-technical teams to ensure shared understanding of goals and requirements
• Supporting enhancements to healthcare navigation solutions by integrating digital tools with human-supported services
• Tracking sprint progress, delivery outcomes, and incorporating user feedback into backlog updates
• Contributing to continuous improvement efforts within Agile processes and team workflows

Senior Product Owner – Healthcare Navigation

Backend Engineer

• Contribute to the design, development, and testing of Angular‑based web applications
• Understand user stories and technical requirements, performing gap analysis across platforms and technologies
• Collaborate with product owners and stakeholders to ensure clarity and alignment
• Participate in sprint planning, backlog refinement, and daily standups
• Estimate work, track progress, and proactively surface risks or blockers
• Design and build Angular widgets and Java‑based microservices that meet functional and non‑functional requirements
• Ensure solutions integrate effectively with other platforms and services
• Apply coding standards focused on maintainability, performance, and quality
• Complete development testing within each sprint according to acceptance criteria
• Work independently and collaboratively as part of a globally distributed team
• Partner with solution quality analysts to support testing, troubleshooting, and root‑cause analysis
• Create and maintain technical documentation within code and supporting materials
• Produce release and deployment artifacts to support smooth progression through environments

Software Engineer – Web Application Developer – Java/Angular

Counselor

• Overseeing and developing a team of Retirement Counselors.
• Creating supervisory procedures for retirement and distribution team and ensuring regulatory policy adherence.
• Overseeing client interactions to ensure compliance.
• Serving as escalation point and liaison between the sub-advisor, Clearing agent, corporate clients, and members.
• Developing and implementing comprehensive measurement and reporting systems to ensure the highest levels of customer satisfaction.
• Managing and continuously improving client service delivery and processes.
• Servicing participants by taking inbound and making outbound calls as needed for escalations and other situations.

Retirement Counselor Team Manager

Consultant

• Overseeing accounting reconciliations for a portfolio of clients, ensuring timely, high-quality deliverables
• Managing operations team outputs
• Completing accounting tasks end-to-end
• Supporting colleague development through coaching
• Managing and overseeing the completion and delivery of accounting related services for Defined Contribution clients
• Providing oversight of accounting work performed by operations teams in a virtual environment
• Meeting regularly with operations managers in accounting delivery
• Performing all associated accounting tasks for select clients with contractual requirements
• Monitoring client delivery metrics related to accounting services
• Understanding contractual service level requirements
• Leveraging metrics to improve results
• Consulting internally and with clients regarding accounting-related topics
• Reviewing work prior to releasing it to the client team/client
• Supporting client plan audits and reporting
• Identifying training opportunities and implementing necessary action steps

Delivery Consultant I

• Lead enterprise-wide initiatives (e.g., claims modernization, platform transformation, operating model evolution)
• Translate executive strategy into clear, outcome-driven programs tied to growth, efficiency, and client impact
• Drive execution across product, delivery, and GTM to ensure initiatives land in market not just in roadmap
• Partner with Product and Engineering to align roadmap priorities with business and GTM needs
• Drive modernization across workflows, automation, data integration, and experience
• Partner with Commercial and GTM leadership to ensure solutions are market ready, differentiated, and scalable
• Support evaluation, planning, and execution of partnerships and inorganic growth opportunities
• Ensure transformation initiatives translate into tangible client experience improvements
• Lead complex, multi-workstream programs with clear ownership and accountability
• Provide regular updates to Executive Leadership on progress, risks, and business impact

Senior Director, Leaves Strategy and Execution

Project Manager

• Designing, building, and overseeing the execution of complex, cross-functional strategic client initiatives.
• Championing and utilizing best of breed technology (Smartsheet, SFDC, etc.) for all work performed.
• Driving innovation, optimizing business process and workflows as appropriate, and delivering exceptional business value through effective program execution.
• Designing and managing project execution, while identifying and resolving risk and adapting as needed to ensure success.
• Anticipating when change may be needed, and positioning recommendations appropriately.
• Communicating regularly with internal and external stakeholders on project progress, offering viable solutions and opportunities as needed.
• Driving continuous improvement in program management across the client project portfolio.
• Managing the successful execution of multiple large-scale, complex client projects.
• Independently managing risk associated with client projects and developing and overseeing risk mitigation strategies.
• Communicating complex ideas, anticipating objections, and persuading others to adopt an alternative point of view, often at senior levels of leadership.
• Acting as a change agent; Seeking out and pursuing new ideas for continuous improvement.