Alight Solutions

Attorney

• Identify and mitigate risk through participation in regulatory and business initiatives
• Develop and maintain policies and procedures for a risk-based compliance framework
• Lead strategic compliance reviews and resolve issues to reduce exposure
• Oversee technology implementation and management for compliance operations
• Onboard and train new compliance team members
• Manage internal audit responses, including Anti-Money Laundering audits
• Oversee customer complaint tracking and resolution
• Conduct email reviews and escalate concerns as needed
• Monitor sales practices for regulatory adherence
• Review advertising and marketing materials for compliance
• Lead compliance education efforts and track completion
• Set strategic direction for compliance initiatives
• Respond to inquiries from FINRA, SEC, and state regulators
• Support special projects and ad hoc assignments
• Provide compliance guidance to internal committees
• Collaborate with leadership on succession planning aligned with strategic goals

Senior Compliance Manager – Legal/Compliance

AI Engineer

• Collaborate closely with cross-functional teams to develop and deploy AI-powered features and tools that optimize employee experiences and drive business outcomes
• Design and develop search and chat applications that utilize agentic AI
• Design and develop AI pathed paths for the Alight engineering organization
• Experiment to evaluate application performance, including designing experiments to evaluate the performance of machine learning models, and then analyze and interpret the results to improve model performance
• Stay up to date with new tools and technologies and evaluating their potential impact on the business
• Work with stakeholders to develop and tune algorithms to address business needs
• Effectively communicate ideas in non-technical terms to help educate business partners
• Collaborate on a high-performing, agile team with a global presence

Senior AI Engineer

Program Manager

• Leading and managing all aspects of Short-Term Disability (STD), Family Medical Leave, Company Leaves, and Medical Accommodations.
• Driving a culture of excellence, resulting in high client satisfaction and internal colleague engagement.
• Developing and execute innovative operational strategies using data and analytics to measure and improve performance.
• Overseeing financial and contract management, including negotiations.
• Ensuring that an effective system of regulatory compliance and internal controls have been maintained.
• Recruiting, managing, growing, and retaining a high performing team.
• Delivering exceptional cross-functional collaboration with key partners across the organization.
• Serving as primary point of contact for the client leadership team and holds a key.

Program Director

Customer Support

• Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other).
• Explaining how to use the online HR systems.
• Investigating more complex cases.

Customer Care Delivery Specialist, HR Services, English, French

• Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other)
• Explaining how to use the online HR systems
• Investigating more complex cases

Customer Care Delivery Specialist, HR Services, English, Hungarian

Customer Care Delivery Specialist, HR Services, German, English

Project Manager

• Oversee financial education projects for successful and timely delivery
• Assist financial education team in creating solutions for clients and prospects
• Create and maintain a centralized database for workshop materials
• Deliver in-person workshops and online webinars including audience Q&A
• Connect with business leaders to understand changes to the industry, trends, and client feedback
• Become a subject matter expert for all financial services products and core lines of business offered

Senior Financial Education Project Manager

Backend Engineer

• Project Planning, Tracking, & Reporting
• Support the team in project planning activities and in evaluating risks
• Communicate regularly with the team about development changes, scheduling, and status
• Understand assigned detailed (LLD) design and do code development
• Work with the team to clarify and improve the design as required
• Build the code of high-priority and complex systems according to the technical specifications, detailed design, maintainability, and coding and efficiency standards
• Use code management processes and tools to avoid versioning problems
• Ensure that the code does not affect the functioning of any external or internal systems
• Write and execute unit test cases and test each piece to verify the basic functionality before comprehensive testing
• Debug and resolve any project, code, or interface-level problems
• Create documentation for the code as per defined standards and processes
• Work on peer review feedback of the technical documentation for the code as per defined standards and processes
• Adhere to the project and support processes
• Participate in route cause analysis

.Net Engineer, T2

• Contribute to project planning, tracking, and reporting including initial coding estimates and risk evaluation
• Understand assigned detailed (LLD) design and perform code development
• Clarify and improve design with the team; build high-priority and complex systems according to technical specifications and coding standards
• Use code management processes and tools to avoid versioning problems and maintain code quality
• Ensure code does not affect functioning of external or internal systems
• Write and execute unit test cases; debug and resolve project, code, or interface-level problems; fix function testing issues
• Create documentation for code per defined standards and participate in peer review
• Adhere to project and support processes, SDLC best practices and participate in root cause analysis
• Coordinate with AGILE team and maintain updates to JIRA with latest changes and status
• Design and develop web user interfaces; create database tables, stored procedures, functions, and interfaces between applications

Graduate Engineer Trainee – .NET

Account Executive

• Own the full sales cycle from strategic prospecting through deal closure
• Build, manage, and close a pipeline of opportunities within mid-sized employers
• Partner with CHROs, CFOs, Benefits Leaders, and Procurement teams to understand workforce needs, demonstrate ROI, and position solutions as strategic investments
• Represent the full suite of Benefits Administration and Healthcare Navigation services
• Apply disciplined sales methodology to forecast accurately, shorten cycles, and close multimillion-dollar deals
• Work cross-functionally with Product, Marketing, and Client Success to ensure strong market alignment and smooth client handoff
• Stay ahead of industry trends, competitive offerings, and employer pain points to influence go-to-market strategy
• Build relationships with decision-makers, navigating procurement processes while providing them valued expertise and advice

Sales Executive I – Benefits Administration and Navigation

Architect

• Solve problems & issues found by clients and use Alight’s tools to fix the situation
• Ask questions, dig deep into the issues, analyze what is really going on
• Learn Defined Contribution (DC) plans through understanding clients, best practices, and the standard delivery model
• Be accountable for programming and holistically testing the systems to ensure all client and business requirements are met
• Determine results, document defects, and resolve client system issues that may arise
• Work with practice support to resolve issues and enhancements which require additional support
• Consult/coordinate with Customer Care
• Provide status updates of assigned work, raise risks with meeting deliverables, and notify manager of available capacity
• Collaborate with colleagues across Client Delivery and Operations teams, ensuring quality in delivery
• Work with some query development

Wealth Client Technology Architect I

Procurement

• Create, develop, implement and manage Network, Telecom & other Software Sub-Category Strategies
• Develop strong, trusted partnerships with key business stakeholders and implement category strategies
• Act as Alight’s contractual point of contact with aligned suppliers and manage strategic sourcing engagement activities (RFPs, negotiations, contracting, governance)
• Own Technology Category supply markets and internal business requirements
• Develop demand forecasts and consult with stakeholders on industry trends
• Define requirements to enable continuous improvement and work with other Procurement Teams using market research and analytics
• Connect supplier needs across businesses to identify opportunities and synergies
• Acquire deep understanding of Client/Business Objectives and incorporate into sourcing process
• Drive alignment, manage risk and issues, and take proactive ownership and accountability of categories

Strategic Sourcing Senior Manager – Technology

• Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other)
• Explaining how to use the online HR systems
• Investigating more complex cases
• Handling queries on salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
• Participate in extensive ongoing training program and collaborate within an international team

Customer Care Delivery Specialist, Turkish and English Speaker

• Provide support for clients’ employees with HR procedures and employment benefits via phone, webchat, and other channels
• Handle queries about salary and pay-slips, onboarding, holiday/leave allocation, overtime, and other HR topics
• Explain how to use online HR systems
• Investigate more complex cases
• Participate in extensive ongoing training program
• Work as part of an international team in Kraków office

Customer Care Delivery Specialist, Italian and English Speaker

• Responsible for daily execution/processing for aligned work. Adheres to internal and external audit requirements for specific clients.
• Provides resolution in accordance with due dates and documents/maintains SOP documentation and processes. Escalates issues as appropriate.
• Works with third-party providers to ensure seamless process delivery.
• Identifies and researches issues with guidance and formulates resolutions/recommendations by analyzing trends and applying/following SOPs and best practices.
• Helps identify and implement ideas for improving processes.
• Helps to develop training material and documentation for self and other colleagues.
• Works with team members to communicate with client and/or other client team members on issues.
• Conducts/supports acceptance testing of designated areas with limited scope.
• Provides support for clients’ employees who contact with questions about HR procedures or benefits via phone, webchat or other.
• Explaining how to use the online HR systems.
• Investigating more complex cases.

Customer Care Delivery Specialist, HR Services – English and French Speaker

Data Engineer

• Design and define data architecture blueprints, data flow diagrams, system integrations, and storage solutions
• Lead development of cloud-based data platform on AWS using services like AWS Glue, Lambda, Redshift, and S3
• Implement data pipelines and warehouses to support AI, automation, analytics & reporting
• Oversee ingestion and optimization of large-scale datasets and migrate legacy Hadoop-based data into AWS
• Develop and maintain conceptual, logical, and physical data models for databases and data lakes
• Enable data science and analytics teams by creating pipelines for ML models and handling streaming data
• Optimize ETL/Spark jobs, implement incremental loading strategies, and ensure scalability and reliability
• Embed data governance, implement data cataloging, lineage tracking, access controls, encryption, and retention policies
• Collaborate with technology leadership, product managers, business analysts and engineering leads
• Provide technical leadership to data engineers, conduct design/code reviews, and lead architecture review sessions
• Evaluate new technologies, pilot proof-of-concepts, and provide thought leadership on data strategy

Senior Data Architect

Security Engineer

• Serve as the primary security contact for business units, balancing risk and reward in application development and third-party engagements
• Develop and enforce security policies, procedures, and technical guidelines across systems and data environments
• Oversee security risk assessments, threat modeling, and vulnerability analysis for enterprise systems and AI platforms
• Oversee analysis on source system data and models to give visibility to hidden security risks and recommend mitigation strategies
• Prepare and present dashboards and technical reports summarizing security trends, incidents, and performance metrics
• Collaborate with stakeholders to plan, deploy, and execute the enterprise security strategies tied to AI development and usage
• Design and implement AI governance frameworks ensuring ethical, secure, and compliant use of AI technologies
• Partner with legal, compliance, and data teams to align AI practices with regulatory requirements (e.g., GDPR, CCPA, NIST AI RMF)
• Define and operationalize AI risk management processes, including model validation, bias detection, and data privacy controls
• Support the development of AI usage policies, model documentation standards, and audit mechanisms
• Act as a liaison between business, IT, and enterprise architecture teams, ensuring alignment on security and governance priorities
• Assist teams in implementing data security technologies, compliance requirements, and secure development practices
• Partner with enterprise architects to design and evolve secure information and AI architectures

Security and AI Governance Lead

Financial Planning and Analysis

• Provide overview of Client Retirement Plans, answer questions, assist participants in understanding tools, resources, and benefits administered by Alight to promote overall financial well-being via enrollment meetings.
• Deliver retirement and general financial education workshops to Client employees in person or virtually; prepare workshop materials and record educational videos when requested.
• Conduct group meetings to educate on plan changes as enhancements and modifications occur.
• Provide individual employee financial education sessions to help set retirement goals, assess strategies, develop savings and investment strategies, and utilize retirement and financial planning tools.
• Support employees in ongoing use of retirement and financial planning tools.
• Provide monthly reports to Client and Alight Solutions of sessions performed including attendees, topics covered, and attendee feedback summaries.
• Develop new retirement and financial planning education information and improve existing workshops and materials.
• Travel to Client locations as agreed upon.

Financial Education Consultant

Product Manager

• Develop and execute the strategy and roadmap for health navigation and wellbeing products, ensuring alignment with company goals and member-centered care initiatives with a focus on improved ROI, outcomes, and member engagement.
• Lead cross-functional teams, including sales, marketing, software engineering, technology, and other internal stakeholders, to deliver products that meet high standards of quality, timeliness, and budget.
• Collaborate closely with stakeholders across teams, ensuring that customer needs and market trends are fully integrated into product development.
• Conduct market research and analysis to identify opportunities, inform product decisions, and stay ahead of industry trends.
• Ensure compliance with healthcare regulations (e.g., HIPAA) and industry standards in all health navigation and wellbeing products.
• Monitor and analyze product performance metrics, making data-driven decisions to optimize and improve products continuously.
• Clearly communicate the product vision, strategy, and progress to senior leadership and other stakeholders, fostering alignment and support.

Director of Product – Health Navigation and Wellbeing

Client Partner

• Ongoing relationship with clients and maintain regular communication with key client stakeholders.
• Evaluating, managing, and resolving complex operational and technical challenges.
• Understanding our technology solutions to better serve client needs.
• Organizing, plan, and lead both internal and external meetings effectively.
• Coordinating with clients and the health pro team.
• Ensure all required materials for health pro delivery have been received
• Demonstrating value effectively and establish appropriate expectations with the client regarding navigation service delivery
• Collaborating with Health Navigation Team Manager to understand and resolve complex customer and client escalations
• Serving as a Subject Matter Expert for service-specific and common client requirements.
• Collaborating seamlessly with a global team dedicated to client delivery and satisfaction.
• Executing the solution roadmap for the client.
• Developing domain and operational expertise within the client team