Airgas

Account Manager

• Building and maintaining relationships with new and existing customers to increase sales.
• Providing value-based solutions by leveraging Airgas’s comprehensive support for compressed gases and welding products.
• Consulting with customers on their needs for tools, hardware, abrasive products, and safety apparel/equipment.
• Ensuring product suitability and collaborating with Airgas product specialists and various manufacturer representatives.
• Actively pursuing and acquiring new accounts with emphasis on gases, business, and product supply agreements.
• Scheduling joint sales calls with vendors and Airgas Product Specialists.
• Building strong relationships with all branch personnel and creating open communication with branch managers to grow and support business.
• Handling customer inquiries related to billing problems, cylinder balances, order status, time of delivery, etc.

Director

• Leads efforts to secure, maintain and expand business relationships with large, multi-location customers
• Manages, coaches and leads a team of Strategic Account Managers (SAMs) and Regional Account Managers (RAMs)
• Manages Airgas Regional Company Strategic Account portfolio agreement renewals, pricing, and annual sales plans
• Understands the impact of sales and financial decisions on the Regional Company’s P&L
• Participates in the annual budget planning process
• Coordinates with Area Vice Presidents (AVPs) on support and knowledge insights related to existing Strategic and Regional accounts
• Collaborates with National Segment Leaders and National Account Managers (NAMs) to define vertical segment sales strategy
• Establishes a program for sales coaching, working with SAMs on consultative selling to decision-makers
• Coaches SAMs to build effective staff/support relationships across the Airgas enterprise

Director of Strategic Accounts

Sales

• Regularly call on customers within your sales territory to maintain business, increase sales, and improve competitive position
• Identify and qualify prospective customers within the assigned territory
• Meet and exceed corporate and regional objectives for sales growth, profitability, and A/R management
• Develop and execute regional company specific sales and marketing plans
• Implement Bulk gas “Target Account Planning and Tracking System” and provides updates on a monthly basis
• Actively pursue and acquire new and competitive accounts with emphasis on obtaining product supply agreements
• Review regional sales goals and gross profit margins and monitor effectiveness of sales and marketing efforts
• Act as a technical resource for customer(s) and regional retail sales associates
• Establish and maintain communication with internal departments relative to customer successes, failures, and developments
• Work closely with local Branch managers to assist in promoting sales and customer management
• Travel throughout assigned territory to call on customers
• Interpret customer needs and make recommendations to increase sales opportunities
• Research and analyze market data to determine customers, sales volume potential, pricing, and develop strategy to meet sales targets

Bulk Sales Specialist

Operations

• Assist the Area Vice President by supporting efforts to improve the safety, profitability, effectiveness, accuracy, and efficiency of the Area Branch operations
• Provide analytics, evaluation and reporting of Branch metrics and pricing initiatives
• Support the Area Branch locations with ongoing SAP, vendor and product training
• Assist and supports the District Managers (DMs) and Branch associates comply with Safety Management Systems
• Support the Branches on the execution of the Accident and Injury Reduction Plans consistent with Airgas Safety Council and Safecor guidelines
• Maintain an up-to-date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes and learning tools, Business Warehouse (BW) tools, and SharePoint tools
• Provide support to the branch leaders in the Area to improve the understanding and effective use of these procedures and systems
• Provide training and conduct audits on Standard Operating Procedures (SOPs)
• Share results with DMs and the Branch associates as well as the AVPs
• Follow up by measuring progress at the branches and communicating with the AVP and DM
• Support efforts to ensure that new employees at the branches receive the appropriate training on systems, procedures, and processes
• Assist with making certain that SAP enhancements, changes, corrections, reports, and other communication from various functional leaders is shared with the appropriate associates
• Actively participate in the “cascade” of information to the branches that comes from regional or corporate leadership
• Compile branch metrics for the branches within the Area and identify and communicate results and sharing best practices throughout all assigned branches
• Communicate routinely with AVP regarding progress, obstacles, issues, and process improvement suggestions at the branches
• Support effective teamwork, communication and collaboration between the branch associates, field sales teams, Sales Specialists, and Business Service Center (BSC) associates
• Conduct routine visits to Branches to assist the AVP and his or her direct reports by identifying and evaluating branch performance, safety compliance, inventory levels, SOP compliance, and training gaps
• Other projects/initiatives as assigned

Branch Operations Coordinator

Compliance

• Report directly to the ANC Business President with dotted line reporting to the APG Division VP of Safety
• Responsible for overall Safety Performance and Regulatory Compliance of the Airgas National Carbonation business unit
• Lead a staff of 3 functional experts who provide front-line, field support
• Spend significant time in the field supporting drivers, technicians, and other elements of business operations
• Demonstrate Safety Leadership to lead Business initiatives & ensure ongoing Business priorities are met and safety KPIs achieved
• Identify trends and develop strategies as part of a Safety Improvement Plan
• Develop and execute annual audit plans
• Identify any gaps in current processes and develop strategic plans to address them
• Drive Division & SAFECOR resources to address business needs
• Lead monthly safety meetings including development and distribution of materials
• Collaborate and coordinate with other Business Safety & Compliance Managers
• Lead crisis management & Incident Investigation for injuries, motor vehicles, and all incidents
• Ensure corrective and preventative actions (CAPA) are identified, assigned, and driven to closure
• Ensure a comprehensive Safety Management Program is in place and aligned with Division & SAFECOR initiatives
• Direct oversight of the complete workplace safety program and structure
• Ensure every existing stand tank has a P&ID on file and completed risk assessment
• Work with fleet SME to review standard truck design

Safety & Compliance Director

Project Manager

• The Project Manager works independently and with other staff to insure timely and cost effective completion of projects.
• Accountable for results related to on time and on budget completion of projects including scheduling, cost control, and progress monitoring for goal achievement.
• Works with the Regional Maintenance Manager and VP of Operations to prepare comprehensive action plans for resources such as inventory and equipment within project completion timeframes.
• Responsible for monitoring or updating capital expenditure budgets while notifying management for new funds should budget accelerate.
• Coordinates tasks, like schedule and risk management, along with administrative duties, like maintaining project documentation.
• Required to create piping & instrumentation diagrams (P&ID’s) using AutoCad and verify process equipment matches the P&ID.
• Required to prepare all Management of Changes (MOCs) related to the projects and coordinate all of East’s MOCs.
• Manages East’s Quality program including ISO/ QC audits and assists operations team with customer complaint system.
• Determines metrics of success for each project and reports metrics for all project plan milestones as well as budget figures and compliance issues to leadership.
• Orders inventory and sources vendors for cost.
• Monitors necessary project staff scheduling and overtime levels to keep projects on time and within budget.
• Prepares operations and project status reports such as cost tracking.

Operations Project Manager

Financial Planning and Analysis

• Support the Senior Director, Global Finance Processes in managing the partnership between Airgas and ALABS Business Service Center in Argentina
• Ensure stability, compliance, and continuous improvement of all migrated core finance processes
• Serve as hands-on support for issue resolution and data analysis
• Assist in performing initial root cause analysis on recurring errors or service failures
• Collect, organize, and analyze data for Key Performance Indicators and Service Level Agreements
• Draft clear communications for Airgas stakeholders and the BSC regarding process changes, system updates, and issue status
• Support the implementation of approved process changes at the Airgas level
• Provide dedicated support to Airgas local functions to ensure alignment with processes delivered by the ALABS BSC
• Track changes in local business operations, regulations, and Airgas policies impacting accounting processes
• Assist in building and maintaining strong working relationships with key stakeholders

Global Finance Processes Lead

Field Engineer

• Install and service bulk industrial and medical gas delivery systems at Airgas facilities and customer sites
• Ensure the safe operation, repairs, and maintenance of cryogenic pumps and systems, adhering to OSHA, FDA, ISO, and Airgas protocols
• Install and service cryogenic bulk installations at both Airgas facilities and customer sites
• Respond to emergencies around the clock and provide continuous support for critical operations
• Repair pressure reduction equipment linked to bulk delivery systems
• Conduct repairs and analyses of electrical systems associated with cryogenic installations
• Calculate vaporizer sizes for specific applications and ensure proper equipment identification
• Install piping systems in accordance with industry standards and company SOPs
• Perform site surveys and obtain necessary permits before work commencement
• Ensure the security of installations through appropriate measures

Field Service Technician

Manager

• Manage and coordinate the area’s loss control initiatives
• Coordinate training for regulatory safety & compliance, claims management, and auditing for compliance with standard operating procedures
• Champion and promote a strong safety and compliance culture and implement programs to ensure associate safety and regulatory compliance
• Manage, deliver, conduct training and perform audits on Airgas SOPs including the Safety Manual and Medical Gas Manual
• Represent the company on regulatory issues with government entities
• Provide leadership and guidance on Airgas’s incident review committee
• Provide analysis of significant risk data to management by evaluating effectiveness of initiatives and identifying gaps
• Develop and implement action plans to mitigate risks
• Conduct incident investigations with Branch and/or Plant Management and partner with insurance carriers to manage claims
• Participate in activities to empower employees to lead safety efforts
• Serve in a leadership capacity on the AERO (Airgas Emergency Response Operations) Team
• Frequent regional travel (up to 60% of work time) with minimal overnight travel
• Other projects and duties as assigned

Safety Manager

• Reporting to the Regional Operations Manager
• Responsible for operations management, strategic planning, process improvement, business planning, staff management, route planning, and periodic/ad hoc reporting
• Manage daily work and safety of delivery drivers, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service
• Analyzes live and historical data to ensure accuracy for maintaining optimal delivery plans and customer frequency
• Manage labor hours and directs labor activities to stay within budget
• Coordinates required vehicle repairs and maintenance with the Fleet Manager
• Reviews delivery productivity
• Coordinates with Safety Department to aid in training, associate observations, updating preferred work methods, and routine safety inspections
• Submit and respond to ideas to improve associate engagement
• Ensure delivery drivers comply with local, state and federal regulatory agencies
• Prepare work schedules including extra work days and shifts as needed
• Assist with the training of new associates
• Complete driver payroll
• Make recommendations for disciplinary action and behavior modification where required
• Communicate with sales management to collaboratively resolve any customer opportunity or issue
• Interpret, train and consistently enforce company policies and procedures
• Direct travel, fuel, supplies, inventory, and labor within budget
• Serve assigned geographical area customers
• Ensure compliance with all D.O.T and Hours of Service regulations
• Ensure accuracy and timeliness of all field communications
• Conduct associate ride along and safety audits
• Ensure maintenance and compliance of all assigned assets
• Travel up to 50% of the time within an assigned geographical area
• Other duties and projects as assigned.

Area BevCarb Manager

• Provide support to the Area Leadership Team with asset management, production planning, stocking parameters and capacity planning
• Assist in sourcing and capacity planning to ensure timely production and delivery of products (cylinders, pallets, and trucks)
• Develop capital expenditure budgets and coordinate capital expenditures
• Review production plans and operational schedules; establish priorities and sequencing, assuring quality specifications are met
• Drive improvements to Key Performance Indicators (KPIs); compile, analyze and review production and operating reports
• Improve/resolve operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays
• Communicate routinely with the Area Leadership Team regarding progress, obstacles, issues and improvements
• Conduct routine facility visits to evaluate performance, safety, compliance and training gaps; inspect machines and equipment
• Provide leadership regarding safe work habits and coordinate annual safety meetings for the area
• Lead and support the incident review committee and development of safety improvement plans
• Develop and communicate site procedures and reports; maintain registrations and permits for OSHA, DOT, EPA, FDA, state regulations and Airgas SOPs
• Develop or revise standard operational and working practices specific to the site and coordinate SAP procedures and training
• Ensure plant and branch associates are trained in SMS, DOT and other regulatory policies and operations
• Review delivery sites and standards to assure safe deliveries
• Hire, train, motivate, plan and direct work, manage performance and resolve associate issues
• Provide customer support for operational requirements including site visits as needed

Area Operations Manager

• The Specialty Gas Sales Specialist is responsible for driving growth of Specialty Gas Products to existing and prospective customers.
• Through both direct sales and in collaboration with area account managers, the Specialty Gas Specialist is directly accountable for product management, market growth and development to achieve business and sales objectives in the assigned geography.
• Driving Specialty Gas sales within the assigned geography through identification of key growth markets and / or products and associated targets.
• Development and execution of a strategy to capture that growth.
• Supporting account managers to drive the growth of Specialty Gas sales within the account managers assigned portfolio.
• Maintaining solid working relationship with Account Managers, District Managers and other Specialists in Region.
• Provide customers with the engineering, technical support, training, and service for all your Specialty Gas needs.
• Establish a process for continuous and accurate market data collection for customer sales and service needs, market trends and competitor activities.
• Utilize all necessary sales and marketing literature to promote Airgas initiatives that are identified as part of the region growth strategy.
• Maintain and upgrade selling skills and technical/product knowledge through required training and self- directed research and learning.
• Complete and turn in sales-related paperwork, including call reports, month-end reports, reads and responds to email and phone calls in a timely manner.
• Special projects and other duties as necessary
• Other duties as assigned.