Airgas

Sales

• Provide medical gas products, services, and equipment to assigned accounts within the territory.
• Represent the company's product lines to new prospects and existing customers, emphasizing how our solutions benefit patient care.
• Cultivate and sustain sales relationships within the assigned territory.
• Identify and connect with prospective customers and report to your support lead.
• Increase value and margin by growing our presence within existing accounts and engaging new ones.
• Serve as a bridge between customers and the company for pricing, products, delivery, payments, and inquiries.
• Support other sales representatives in maintaining and developing medical sales within their customer base.
• Address customer inquiries and resolve concerns effectively and with empathy.
• Analyze market data to identify new customers and foster sales strategies.
• Prepare and analyze sales reports to understand pricing, market conditions, and sales performance.
• Collaborate with leadership to develop and implement market plans and sales strategies.
• Maintain open communication with leadership by submitting timely activity and results reports.
• Champion safety procedures and regulations while working.

Medical Sales Specialist

Account Manager

• Advance territory growth by deepening relationships with existing clients
• Identify new partnerships that meet company standards
• Serve as a consultative partner to integrate full range of solutions
• Communicate in an organized and clear manner
• Develop a strategic roadmap to achieve sales milestones
• Implement account partnership strategies, including regular business reviews
• Connect with key stakeholders and influencers to support their decision-making process
• Coordinate information management across all phases of the partnership lifecycle

Operations

• The Director, Remote Operations collaboratively guides the overall strategic direction and daily operations of the Remote Operations Control Center (ROCC).
• Supporting the development of the site and stewards industrial assets in safety, risk management, level of reliability shared to support customer satisfaction and the set level of profitability.
• Adhere to all applicable safety standards. Support process safety is paramount in all moves that are executed remotely.
• Continue to revise and implement the strategic vision of the ROCC, aligning with overall company objectives.
• Act as a change management champion as the organization shifts from local to remote operations.
• Guide, mentor and coach the ROCC team, developing not only the managers in the organization, but also the individual contributors.
• Support the team is positioned to effectively support the operational needs of the business, both for steady state operations and start-ups.
• Support continuous and efficient operations of all remote plants in ROCC operation, while meeting the shared production targets.
• Guide the daily production process and support its implementation to determine the most cost effective strategy to produce shared volumes.
• Collaborate closely with multiple AMG teams (supply chain, production, process engineers) to support the enhancement of the end to end supply chain.
• Offer technical guidance to support the enhancement and remote troubleshooting of all AMG operations, including plants that are not in ROCC control.
• Offer process and operational guidance into the design of the Q-APC enhancement methodology.
• Support and champion training programs to support team competency and continuous improvement including: Training programs to support that Shift Leaders and Technicians are up-to-date with the latest technologies, tools, and safety protocols.
• Supporting that ROCC operational procedures and protocols, especially those relating to safety and system integrity, are in place.

Director – Remote Operations Control Center

General

• Schedule and perform routine, preventive, and corrective maintenance on a variety of industrial compressors.
• Build, assemble, and commission new compressor units according to engineering design specifications.
• Monitor compressor operational efficiencies and perform real-time troubleshooting at plant facilities.
• Provide essential technical support during plant construction phases and handle special project requests across Regional Companies.
• Test, evaluate, and verify new technologies or components designated for compressor systems.
• Provide structured technical project management data to support R&D and broader engineering initiatives.
• Draft, modify, and review process and instrumentation diagrams (P&IDs) to ensure baseline facility compliance.
• Proactively identify, document, and communicate process or profit improvement areas to departmental leadership.
• Manage local and regional inventory systems to ensure the immediate availability of critical spare parts and maintenance tooling.
• Deliver clear, on-site technical training to plant personnel regarding safe compressor operation and standard maintenance steps.

Compressor Technical Specialist

Robotics

• Develops and implements sales growth strategies.
• Promote the BotX product line through joint customer visits, meetings, and regional alignment.
• Work alongside Red-D-Arc District Managers to develop localized sales plans and target new accounts.
• Serve as the subject matter expert on advanced welding and plasma cutting applications.
• Create, implement, and lead comprehensive product and application training programs.
• Determine ways to collate and present welding and production data.
• Partner with fleet management and district teams to monitor equipment utilization and overall ROI metrics.
• Manage complex internal and external stakeholder relationships.

Product Manager – Robotics

Financial Planning and Analysis

• Provide deep functional and/or technical expertise in SAP Finance module
• Design, develop, and maintain SAP modules
• Gather and clarify business requirements
• Collaborate with external and internal customers
• Deliver appropriate artifacts on standard templates
• Engage in multiple initiatives simultaneously
• Collaborate on technical feasibility with Product Managers

Senior Product Expert, Finance, SAP

Program Manager

• Lead assigned FIT-related special projects, such as Flash Loss reduction.
• Participate in other assigned projects, providing financial expertise and support.
• Conduct ad hoc financial analysis to support business decisions and initiatives.
• Develop, maintain, and continuously improve metrics and KPIs required by business users.
• Create and maintain required documentation for all assigned projects and analytics.
• Align with the Airgas Data teams on data sources, metrics, and reports needed for analytical projects.
• Identify opportunities for process improvements to enhance efficiency and accuracy in financial operations within the FIT program framework.
• Develop, document, and implement process improvement initiatives, including automation and system enhancements.
• Monitor and evaluate the effectiveness of process changes and make adjustments as needed.
• Contribute to ensuring overall data quality for industrial performance monitoring (KPIs, benchmarks) to establish the PMS as the "one source of truth".
• Ensure the availability of required KPIs and ensure compute methodology aligns with Group definitions.
• Deploy KPIs to the operational organization by providing access to monitoring means and documentation.
• Pull methodologies, best practices, and benchmarks from the Group Industrial Direction and share them with relevant stakeholders.
• Monitor and report on KPIs on a monthly or quarterly basis as required.
• Identify performance deviations and inform relevant operations directions.
• Propose action plans and provide ad hoc analysis in coordination with operations directions and the industrial process performance team.
• Contribute to PMS rituals by providing KPI evolution analysis in coordination with Operations and Finance.
• Ensure the systematic capture and documentation of key lessons learned from industrial performance reviews.
• Collaborate with Operations, Finance, and Operations Control to ensure the monthly Cluster flash report includes required industrial KPIs and follow-up efficiencies.

Program Manager – Performance Management Systems

Field Engineer

• Contribute to the installation, maintenance, identifying and resolving, and repair of various gas and welding equipment at customer sites throughout the Louisville, KY area.
• Support optimal performance and safety of our products, providing essential support to our valued customers.
• Requires significant travel (75%) and adherence to all federal, state, and local codes, as well as Airgas policies.
• Contribute to the reliability of gas delivery systems, welding equipment, and related machinery at customer locations through scheduled and unscheduled maintenance.
• Help customers by installing new gas and welding equipment, ensuring proper setup, calibration, and a shared commitment to safety standards.
• Conduct preventative maintenance inspections and develop maintenance schedules to support system longevity and minimize downtime.
• Provide technical support and foster understanding with customers regarding the proper operation and maintenance of Airgas equipment.
• Maintain accurate service records, documentation of repairs, and a well-organized inventory of parts used.
• Maintain alignment with all safety protocols, company policies, and regulatory requirements while performing duties.
• Care for a company service vehicle, including maintaining inventory, cleanliness, and performing routine inspections.
• Communicate effectively and foster understanding with customers, sales teams, and internal departments regarding service calls and equipment status.
• Participate in a collaborative on-call rotation for emergency service as required.

Field Service Technician

• Drives safety within the sales organization
• Participates in the development of the region growth strategy
• Develops and implements launch plan for new targets identified
• Serves as primary contact with strategic accounts
• Establishes sales targets per specialist and works with each specialist to develop and execute a growth plan

Bulk Sales Manager

Supply Chain

• Serve as a strategic leader responsible for maturing and optimizing the organization's Sales & Operations Planning (S&OP) processes.
• Perform advanced data analysis and research to identify trends and anomalies that support informed business decision-making.
• Drive process standardization and mentor team members.
• Facilitate alignment across cross-functional teams.
• Analyze complex forecasts that directly inform budgeting and financial planning.
• Ensure robust demand planning practices that improve product availability and overall operational efficiency.

Senior Demand Planner

Collections

• Responsible for performing accurate and timely web-based billing together with managing an account portfolio and assisting in account reconciliation for the collection of all monies due from customers assigned.
• Prioritizes portfolio so that collection efforts result in maximum benefits watching for key indicators that a customer account is in jeopardy of becoming delinquent.
• Proactive problem avoidance done at the billing stage is a key aspect of managing the assigned portfolio.
• Resolution of rejected items received via email or other method regarding any electronic transfer customer.
• Resolves customer account issues at the invoice delivery stage as well as after an invoice is past due.
• Resolution of the root cause of problems that create payment delay is an important aspect of the role.
• May make recommendations to Sales and/or the customer to negotiate payment settlements.
• Initiates the review, research and resolution of receivables.
• Evaluates customer’s A/R to determine problem accounts, doubtful accounts and write-offs.
• Responsible for setting-up new Special Handling accounts and following-up with customers regarding any special requests.
• Prepares reports and presents for review with internal customers including Sales and Finance.
• Creates and maintains Excel spreadsheets that will be used to provide customers with required billing data.
• Monitors Accounts Receivable DSO and aging reports. Utilizes reports to analyze the paying habits of customers who are delinquent in payment of their account ensuring that each customer’s payment terms are met reasonably.
• Examines credit limits and manages them effectively for accounts in their portfolio.
• Reviews open credits with customers to be applied or refunded before it is aged to 120 days.

Billing & Collections Specialist

Customer Support

• Provide an excellent and comprehensive support to the outside sales force
• Act as the liaison for the sales representatives and other internal departments
• Submit quotes, track orders and deliveries, enter and update contracted pricing
• Provide timely research/resolution to customer issues and requests for information
• Foster excellent level of customer service via telephone, email, fax, or in person
• Daily communication with sales force regarding quotes, order status, deliveries, back orders and issues pending
• Complete customer follow up on quotes, inquiries, order status, deliveries and issues resolved
• Participate in special projects relating to pricing, inventory, or sales

Sales Support Specialist

Accounting Manager

• The Senior Accounting Analyst will support the business objectives based on the Controller organization’s scope of responsibility.
• Major areas of responsibility will include: financial accounting and reporting, including month-end close processes;
• General ledger account analyses, reconciliation review; preparation and posting of journal entries; research, analyses and reporting; internal reporting requests related to Division, Regional branches and Corporate;
• Fulfilling requests related to internal/external audit and other ad hoc analyses and special projects.
• Liaison with the ALABS shared services including; accounts payable, cash applications, central billing, vendor chargebacks, general ledger accounting, and fixed asset functions as defined in the Airgas + ALABS RACI matrix.

Senior Accounting Analyst – Cost Focus

• Provide thorough administrative assistance, including order entry and quotation generation
• Manage the full order lifecycle, including processing, modifications, and cancellations
• Monitor and resolve back-order statuses
• Serve as a point of contact for customer inquiries
• Identify opportunities for process improvements
• Engage in cross-training to support the Sales Support Manager
• Research products and nurture vendor relationships

Healthcare Sales Support Specialist

• Drives and supports the sale of Bulk products serving as a subject matter expert (SME).
• Responsible for sales growth by providing support to facilitate sales in a given geographic territory.
• Develops and maintains solid working relationships with Branch Managers and Sales Specialists.
• Coordinates and participates in customer Bulk gas installation and quote request activities.
• Provides technical knowledge to assist with confirming customer project information.
• Manages the customer relationship with larger Bulk and on-site customers.
• Initiates customer sales calls and provides product and application training.
• Evaluates customer’s Bulk processes and provides needed training for improvement.
• Completes and turns in sales-related paperwork, including call reports and month-end reports.
• Operates in a safe manner at all times and promotes safety with other associates and customers.