Director – Remote Operations Control Center

Airgas

Director of Remote Operations overseeing strategic direction and daily operations at Airgas's Remote Operations Control Center in Independence, OH. Responsible for team development, operational efficiency, and safety protocols.

Posted 7/15/2026full-timeIndependence • Ohio • 🇺🇸 United StatesLead💰 $160,000 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in remote operations management, with a strong focus on safety, risk management, and operational efficiency. Proven ability to lead teams, implement strategic initiatives, and enhance supply chain processes in the air separation industry.

Highest-signal resume keywords

Air Separation Experience10+ Years Industry ExperienceChange Management ChampionTeam Leadership and MentoringOperational Troubleshooting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisCost-Benefit AnalysisProcess Safety ManagementOperational GuidanceProduction Process Optimization

Soft Skills

Excellent CommunicationStrong Organizational SkillsInterpersonal NetworkingActive ListeningFacilitation Capabilities

Certifications & Qualifications

Bachelor of Science Degree in Engineering

Industry Keywords

Remote Operations Control CenterSafety StandardsContinuous ImprovementSupply Chain EnhancementOperational Procedures

About the role

Key responsibilities & impact

The Director, Remote Operations collaboratively guides the overall strategic direction and daily operations of the Remote Operations Control Center (ROCC).
Supporting the development of the site and stewards industrial assets in safety, risk management, level of reliability shared to support customer satisfaction and the set level of profitability.
Adhere to all applicable safety standards. Support process safety is paramount in all moves that are executed remotely.
Continue to revise and implement the strategic vision of the ROCC, aligning with overall company objectives.
Act as a change management champion as the organization shifts from local to remote operations.
Guide, mentor and coach the ROCC team, developing not only the managers in the organization, but also the individual contributors.
Support the team is positioned to effectively support the operational needs of the business, both for steady state operations and start-ups.
Support continuous and efficient operations of all remote plants in ROCC operation, while meeting the shared production targets.
Guide the daily production process and support its implementation to determine the most cost effective strategy to produce shared volumes.
Collaborate closely with multiple AMG teams (supply chain, production, process engineers) to support the enhancement of the end to end supply chain.
Offer technical guidance to support the enhancement and remote troubleshooting of all AMG operations, including plants that are not in ROCC control.
Offer process and operational guidance into the design of the Q-APC enhancement methodology.
Support and champion training programs to support team competency and continuous improvement including: Training programs to support that Shift Leaders and Technicians are up-to-date with the latest technologies, tools, and safety protocols.
Supporting that ROCC operational procedures and protocols, especially those relating to safety and system integrity, are in place.

Requirements

What you’ll need

Bachelors of Science degree in engineering discipline strongly preferred, suitable air separation experience accepted in lieu of.
10+ years industry experience.
Air separation experience required.
3+ years prior management experience.
Ability to troubleshoot operational issues quickly, manage large quantities of data to derive operational and margin insights, and build cost-benefit cases for improvements.
Excellent verbal and written communication with the ability to interface across all organizational levels (from technicians to senior leadership) and build working alliances with internal customers.
Strong organizational skills, attention to detail, interpersonal networking, and facilitation capabilities.
Ability to travel overnight up to 15% and traverse through office and manufacturing locations; must possess a valid driver's license and reliable, appropriate transportation to operate a motor vehicle for site visits.
Capability to visit diverse Airgas and customer locations with varying environments, layouts, and accessibility conditions.
Ability to remain stationary for extended periods and routinely use a computer and telephone to observe, assess, and manage data.
Strong capacity to actively listen and exchange information frequently across teams.

Benefits

Comp & perks

Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Your benefits start after just 30 days of employment.