Afya

Content Manager

• Work in direct synergy with Growth Management, translating macro planning and business goals into campaign timelines, content theses, and action plans for the POD.
• Lead the creative quality of the POD's deliverables, ensuring deadlines and strategic concepts are met without the need for micromanagement.
• Design end-to-end narrative flows for both one-off and evergreen campaigns, ensuring communication is coherent and complementary across Ads (Meta/Google), nurture sequences (Email/WhatsApp/CRM), Landing Pages, and Social Media.
• Ensure users receive the right message at the right moment in their funnel journey, maintaining consistent hooks and objection-handling across all digital channels.
• Take ownership of copywriting for high-complexity, high-impact assets (launch frameworks, main sales pages, lifecycle journeys).
• Lead testing hypotheses for the POD together with the PMM analyst, evaluating not just the performance of an individual asset but the funnel behavior as a whole to propose structural conversion improvements.

Senior Content Strategist

Editor

• Work in the daily production workflow, critically reviewing and editing medical content in various formats, ensuring technical accuracy, compliance with Afya's editorial guidelines and the specific requirements of the pharmaceutical industry, and meeting challenging SLAs.
• Turn approved strategic plans into medical content produced with excellence, objectivity, and clarity, ensuring operational efficiency throughout the process.
• Apply traditional SEO techniques and pioneering GEO (Generative Engine Optimization) practices to ensure medical content stands out in conventional search and AI-powered assistants.
• Operate generative and agentic AI pipelines to optimize briefing workflows, reference research, and content structuring, enabling the team to scale.
• Serve as the team's administrative focal point with the Content Governance team, responsible for managing contracts and terminations and handling payment processes for external suppliers.

Mid-level Content Editor

Systems Engineer

• Support the development, maintenance and support of integrations between systems, APIs, services and automations.
• Perform integration tests and validations together with the team, ensuring solutions function correctly.
• Assist in the analysis, investigation and resolution of incidents related to integrations, always under the guidance of more experienced professionals.
• Contribute to technical documentation for integrations and support continuous improvement initiatives for processes.
• Participate in meetings to understand requirements, gather specifications and design new solutions.
• Assist in implementing integrations using REST APIs, JSON and HTTP.
• Collaborate on code versioning using Git and support the consumption and validation of APIs using tools such as Postman.
• Work in a collaborative environment with close contact between technology and business areas, building practical knowledge in integration architecture and process automation.

Systems Analyst, Junior

Analyst

• Perform onboarding of new clients during the first months of their journey;
• Conduct consultative meetings and follow-ups;
• Support clients with questions related to system usage and adaptation;
• Monitor engagement and feature adoption metrics;
• Identify opportunities to improve the customer journey, aiming to increase usage and perceived value;
• Proactively identify potential risks, bottlenecks, or issues during the customer journey;
• Analyze internal processes and suggest operational and structural improvements;
• Collaborate with partner teams to develop improvements in the customer experience;
• Share feedback and opportunities for product evolution with the responsible team;
• Assist in identifying and reporting bugs to internal teams.

Customer Success Analyst, Junior

Data Scientist

• Liderar o ciclo completo de produto da Frente 3 — da descoberta de oportunidades com a indústria farmacêutica até o go-to-market e evolução contínua dos data products;
• Mapear jobs-to-be-done da indústria: quais decisões de marketing e médico os clientes B2B precisam tomar, e como dados da audiência Afya podem fundamentar essas decisões;
• Definir a arquitetura de produto dos ativos de dados — audiências segmentadas, relatórios de prescrição, dashboards de engajamento, lookalike modeling — em colaboração com times de dados, tech e comercial;
• Construir a proposta de valor dos data products de forma que seja vendável: claro para o time comercial, defensável para o cliente e diferenciado frente ao mercado de dados de saúde;
• Trabalhar com métricas de negócio e de produto para medir o impacto dos dados entregues, iterar e priorizar com rigor;
• Ser o elo entre clientes (indústria), time de dados, engenharia e área comercial — traduzindo necessidades reais em especificações de produto viáveis e com velocidade de entrega;
• Garantir que os produtos de dados estejam em conformidade com LGPD e práticas de privacidade por design.
• Ser guardião da qualidade dos dados entregues à indústria: definir padrões de data quality (completude, consistência, atualidade, acurácia), estabelecer SLAs com o time de dados e criar mecanismos de monitoramento contínuo — porque a credibilidade dos data products da Afya depende diretamente da confiabilidade do que é entregue ao cliente.

Senior Product Manager – Data Products

• Apoiar o desenvolvimento, manutenção e evolução de integrações entre sistemas utilizando APIs, serviços e automações.
• Auxiliar na sustentação de processos automatizados e no acompanhamento da execução das integrações.
• Realizar testes funcionais e validações técnicas das soluções desenvolvidas junto ao time.
• Apoiar a identificação, análise e correção de incidentes relacionados às integrações e automações, contando com o suporte de profissionais mais experientes.
• Contribuir com a documentação técnica das soluções e dos fluxos desenvolvidos.
• Participar de reuniões de alinhamento e acompanhamento das atividades, colaborando com sugestões para melhoria contínua dos processos.
• Apoiar o monitoramento de automações e integrações, acompanhando a execução dos robôs e auxiliando na investigação de falhas quando necessário.
• Interagir diariamente com arquitetos, desenvolvedores e demais integrantes da equipe, contribuindo para a evolução das soluções tecnológicas da área.

Analista de Sistemas Júnior – Temporário, Exclusiva PcD

Journalist

• Support the production and editing of institutional and marketing content;
• Structure texts for different formats (emails, presentations, sales materials and educational content);
• Organize information and transform technical content into clear, objective communications;
• Assist in building narratives and support materials for campaigns;
• Proofread texts ensuring quality, coherence and standardized communication.

Communications/Journalism Intern

Public Relations

• Support the commercial team in organizing information about clients and opportunities;
• Conduct research on companies, market segments, and industry trends;
• Identify and organize contacts for prospecting activities;
• Assist in generating and updating lead lists;
• Help prepare proposals, presentations, and sales support materials;
• Update spreadsheets, databases, and CRM systems;
• Organize data to monitor opportunities and the sales pipeline;
• Support commercial intelligence routines, contributing to analyses and information organization;
• Collaborate with different departments to ensure data quality and consistency;
• Contribute to continuous improvement of pre-sales processes and information management.

Pre-Sales and Commercial Intelligence Intern

Inside Sales

• Realizar o atendimento aos leads gerados, preferencialmente via telefone, e pelos demais canais de comunicação utilizados na empresa (para atendimento da solicitação do aluno para realização da venda);
• Agir em conformidade aos requisitos legais e adaptação as normas internas, por meio da participação efetiva nos treinamentos e relato de possíveis desafios. Zelar pelo sigilo das informações, conforme código de ética Afya e LGPD;
• Interagir e negociar com os futuros clientes de forma personalizada (entendendo o perfil, a dor e a necessidades de cada um) adequando da melhor forma os serviços e produtos da Medcel a necessidade dos clientes, visando a conversão e a satisfação dos mesmos, bem como, o atingimento das metas do setor, seja de número de aluno quanto do mix de produto;
• Retroalimentar o sistema Afya, com informações a respeito do cliente, seja de suas expectativas e/ou suas experiências negativas com os produtos e/ou serviços Afya, buscando contribuir com a melhoria contínua da Afya;
• Garantir resposta rápida e assertiva ao cliente interessado, registrando todas as atividades realizadas tais como e-mails e ligações no sistema CRM, mantendo assim controle do relacionamento com o cliente;
• Manter follow-up das oportunidades e contatos realizados, (através de tarefas do SalesForce e ferramentas do Whatssap Bussines buscando maior efetividade nas vendas.

Consultor Comercial de Inside Sales

Financial Planning and Analysis

• Ensure the calculation of monthly results by operation and business view, analyzing revenue variances against forecast and budget;
• Critically analyze financial results, identifying causes, deviations and opportunities for improvement;
• Define and monitor KPIs, OKRs, reports, dashboards and performance presentations;
• Support business areas with analyses and action plans focused on achieving financial targets;
• Prepare and monitor revenue budgets and forecasts, working in partnership with strategic areas;
• Ensure correct accounting and allocation of revenues, aligning managerial and accounting controls;
• Analyze specific financial segments and divisions, providing a strategic perspective on performance;
• Conduct market analyses to build long-term planning (Business Plan +5 years);
• Ensure governance of financial targets with business areas;
• Serve as a financial technical reference, supporting the team with questions and operational guidance.

Senior Financial Planning and Control Analyst

Sales

• Prospect and qualify opportunities with medical education, marketing, and medical affairs managers and directors at pharmaceutical companies;
• Build and present customized medical education solution proposals: postgraduate activations, scientific content production, Congress and medical event coverage;
• Lead end-to-end consultative sales cycles, from needs mapping to contract signing and handoff to operations;
• Develop account plans for strategic pharmaceutical accounts, identifying expansion and renewal opportunities;
• Build long-term relationships with key industry stakeholders — Medical Affairs, Marketing, Trade and Medical Education;
• Prepare commercial and strategic analyses aligned with clients' share-of-voice and medical engagement objectives;
• Prepare tailored technical-commercial proposals that demonstrate the value of the Afya ecosystem (medical network/database, platforms, postgraduate reach and congress presence);
• Collaborate with Operations and Customer Success teams to ensure excellent project execution and client satisfaction;
• Monitor commercial performance indicators and pipeline evolution, contributing to continuous improvement of go-to-market strategies;
• Represent Afya at industry events, medical congresses and meetings with the pharmaceutical industry.

Senior B2B Sales Consultant

• Planejar e acompanhar as rotinas das obras em execução, contribuindo para o cumprimento dos prazos e qualidade das entregas;
• Acompanhar cronogramas, indicadores, resultados e o andamento das obras, apoiando a tomada de decisão da área;
• Realizar o acompanhamento físico-financeiro das obras e manter os controles atualizados;
• Acompanhar o desempenho das atividades dos empreiteiros, bem como realizar interface com fornecedores e áreas internas envolvidas no processo;
• Analisar e conferir listas de materiais, monitorando solicitações e garantindo o fluxo adequado das demandas relacionadas às obras;
• Mapear processos, identificar oportunidades de melhoria e apoiar a padronização e melhoria contínua das atividades da área;
• Buscar novas ferramentas e práticas alinhadas às políticas da empresa, contribuindo para maior eficiência operacional e melhores resultados;
• Atuar em interface constante com unidades, escritórios corporativos e áreas parceiras, garantindo alinhamento e suporte às demandas relacionadas às obras;
• Produzir relatórios gerenciais, dashboards e análises para acompanhamento dos resultados e apoio às melhores práticas.

Analista de Obras Sênior

Data Analyst

• Monitor, analyze and interpret the main KPIs for CX areas (NPS, student experience) and CSC (Finance, Facilities, HR, Service Management, etc.).
• Produce periodic analyses and reports to support decision-making by internal stakeholders.
• Identify variations, trends and improvement opportunities based on available data.
• Contribute to data storytelling, facilitating the interpretation and understanding of results for different audience profiles.
• Build new dashboards and reports in Power BI based on requests from the area or stakeholders.
• Perform corrective and evolutionary maintenance of existing dashboards, ensuring accuracy, performance and timely updates.
• Contribute to the understanding and documentation of new dashboard and KPI requirements to be forwarded to the external Data team.
• Participate in the discovery process for new solutions and scopes.
• Identify automation opportunities for manual or repetitive processes within the area.
• Support the structuring and standardization of analytical processes and dashboard development.

Senior Data Analyst

• Work in a generalist capacity across personnel administration routines
• Support hiring, vacation, termination, and internal transfer processes
• Contribute to the execution and verification of payroll routines
• Monitor and control electronic timekeeping
• Provide support for benefits administration and employee inquiries
• Ensure compliance with labor legislation and internal policies
• Update controls, spreadsheets, and systems related to the area
• Track employee documents and administrative processes
• Assist in generating operational indicators and area controls
• Contribute to continuous improvement of personnel administration processes and workflows

Personnel Analyst – Junior, PWD

Product Operations

• Lead the structuring and evolution of the Product Operations area, designing and improving the product organization’s operating system to increase clarity, speed, decision quality, and the teams’ ability to scale;
• Define, implement and evolve rituals, processes, cadences and artifacts that support the area across discovery, prioritization, planning, delivery, launch and performance tracking;
• Act as a facilitator between Product, Design, Engineering, Data and partner areas, reducing organizational friction, improving alignment quality and increasing execution flow;
• Establish mechanisms that provide reliable visibility into strategy, priorities, roadmap, capacity, risks, dependencies, trade-offs and the progress of key initiatives;
• Support product leadership in translating strategy into a more consistent operation, helping connect business objectives, team priorities and day-to-day execution tracking;
• Ensure the organization has clear and consistent ways to track OKRs, product metrics, health metrics, operational indicators and learnings from launches, experiments and strategic initiatives;
• Structure the capture, organization and dissemination of customer insights, team learnings and performance data so this information becomes useful input for better and faster decisions;
• Improve operational predictability without bureaucratizing teams, bringing more clarity on real capacity, initiative sequencing, critical dependencies and key execution constraints;
• Identify systemic bottlenecks in the organization’s way of working and lead continuous improvements that increase focus, productivity, operational quality and learning velocity;
• Promote product management best practices and support the organization’s maturity development in areas such as operating cadence, governance, accountability, documentation, prioritization and performance monitoring;
• Support portfolio governance and the area’s executive communication, ensuring stakeholders and leadership have a clear view of deliveries, risks, pending decisions and generated results.