Afya

Analyst

• Perform activities related to treasury processes;
• Identify and resolve discrepancies and inconsistencies, ensuring process regularity and accuracy;
• Ensure achievement of established targets, as well as adherence to internal policies, procedures and legal requirements;
• Prepare, analyze and monitor the institution's cash flow;
• Support decision-making by providing financial information on the use and allocation of resources.

Treasury Analyst – Mid-Level

• Plan, create, and manage content for social media channels (LinkedIn, Glassdoor, CRM, Instagram, among others), aligned with the Employer Branding strategy;
• Execute the editorial calendar for the area, ensuring consistency of tone, posting frequency, and alignment with the EVP (Employee Value Proposition);
• Support the definition and execution of the employer brand strategy focused on follower growth, brand awareness, and an increase in qualified applications;
• Collaborate with Talent Attraction to promote strategic job openings and recruitment campaigns;
• Monitor and analyze performance metrics (reach, engagement, follower growth, conversion to applications);
• Support brand positioning activities at events, awards, and institutional initiatives;
• Maintain relationships with internal teams to capture employee stories, case studies, and authentic content about the experience of working at the company.

Employer Branding Analyst – Mid-level

Sales Development Rep

• Map and qualify leads that match the business profile (active and reactive prospecting);
• Conduct consultative, personalized outreach with a strategic pitch tailored to the client's profile;
• Identify decision-makers and the client's main pain points;
• Schedule strategic meetings with the sales team or solution specialists;
• Record activities and interactions in the CRM with accuracy and efficiency;
• Support Commercial Intelligence;
• Contribute strategic insights gathered during prospecting to support commercial intelligence;
• Produce analytical reports on the performance of commercial activities.

Inside Sales

• Attend to generated leads, preferably by phone, and via the other communication channels used by the company (to handle student requests and complete the sale);
• Act in compliance with legal requirements and adapt to internal policies by actively participating in trainings and reporting any challenges. Protect the confidentiality of information in accordance with Afya’s code of ethics and the LGPD;
• Interact and negotiate with prospective clients in a personalized manner (understanding each person’s profile, pain points, and needs), aligning Medcel’s products and services to client needs to drive conversions and customer satisfaction, as well as to meet department targets for student numbers and product mix;
• Provide feedback into Afya’s system with information about the client, including expectations and/or negative experiences with Afya’s products and/or services, contributing to Afya’s continuous improvement;
• Ensure a fast and accurate response to interested clients, logging all activities such as emails and calls in the CRM system to maintain control of the customer relationship;
• Maintain follow-up on opportunities and contacts (through Salesforce tasks and WhatsApp Business tools) to maximize sales effectiveness.

Commercial Inside Sales Consultant

Content Marketing Manager

• Desenvolver conteúdos de caráter didático na área da medicina humana para os produtos da empresa, pesquisando em referências científicas da área e redigindo os conteúdos utilizando arquivos de texto e planilhas.
• Auxiliar e atuar na definição dos tópicos relevantes para o produto, propondo ideias na estruturação e categorização das informações levantadas.
• Organizar e categorizar todas as informações relevantes para a estrutura do produto, definindo a taxonomia dos tópicos abordados e dos objetos educacionais em desenvolvimento.
• Contribuir com a definição, criação e refinamento das ferramentas e funcionalidades implementadas nos produtos, trazendo uma visão prática de usabilidade.
• Analisar o perfil dos usuários, seu comportamento e preferências para melhorar constantemente os processos internos.
• Atuar na definição das nomenclaturas e terminologias anatômicas dos modelos 3D, identificando e atribuindo os nomes corretos. Documentar de acordo com os idiomas dos produtos, em planilhas e documentos de texto.
• Desenvolver textos descritivos dos conteúdos a partir de pesquisas aprofundadas utilizando como referências os principais livros e artigos científicos das áreas dos conteúdos.
• Estruturar e atualizar constantemente o banco de dados com as informações de interface da plataforma, integrando-os com a API.
• Revisar e auxiliar no desenvolvimento dos conteúdos 3D da empresa pesquisando e utilizando como referências os principais livros e artigos científicos das áreas dos conteúdos para direcionar a equipe de artistas 3D com dúvidas e questionamentos.
• Auxiliar os estagiários e demais membros do time de conteúdo no desenvolvimento das suas atividades, participando ativamente dos processos e revisando as entregas.

Analista de Conteúdo/Produto Junior – Área da Saúde

Consultant

• Prospect and act consultatively with physicians and healthcare professionals;
• Plan and execute an efficient schedule of in-person visits in Campinas and surrounding areas;
• Develop close, ongoing relationships with physicians, leaders and healthcare institutions;
• Understand clients’ needs and offer personalized educational solutions;
• Monitor performance indicators and propose strategies to increase conversion;
• Support and participate in medical, scientific and educational events;
• Stay up to date on the course portfolio and trends in continuing medical education.

Health Business Sales Consultant – Medical Education

• Handle incoming leads, preferably by phone, and through other company communication channels (to attend to student requests and complete the sale);
• Act in accordance with legal requirements and adapt to internal policies by actively participating in training and reporting any challenges. Safeguard the confidentiality of information in accordance with Afya's code of ethics and LGPD;
• Engage and negotiate with prospective clients in a personalized manner (understanding each person's profile, pain points, and needs), tailoring Medcel's services and products to meet client needs, with the aim of conversion and customer satisfaction, as well as achieving the department's targets both in student numbers and product mix;
• Provide feedback to Afya's system with information about the client, including their expectations and any negative experiences with Afya's products and/or services, aiming to contribute to Afya's continuous improvement;
• Ensure a prompt and accurate response to interested clients, recording all activities such as emails and calls in the CRM system, thereby maintaining control of the customer relationship;
• Maintain follow-up on opportunities and contacts (using Salesforce tasks and WhatsApp Business tools to increase sales effectiveness).

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Mid-level Backend Developer

Full-stack Engineer

• Lead the development team technically, promoting engineering best practices, code reviews and continuous mentorship.
• Support the Product Manager in the technical analysis and refinement of requirements, ensuring clarity in user stories and accurate prioritization.
• Ensure scalability, observability and performance of web applications using our technology stack.
• Design and review architectures using Node.js, NestJS, NextJS, MongoDB and AWS (Lambda, S3, API Gateway, CloudFront, EKS, among others).
• Act hands-on when necessary, contributing code and practical solutions.
• Ensure the team follows development and deployment processes, maintaining a high level of quality and reliability in deliveries.
• Collaborate with infrastructure, security and product teams to ensure solutions align with corporate standards.
• Identify technical bottlenecks and propose improvements in architecture, performance and automation.

Tech Lead

Procurement

• Manage the purchasing portfolio to ensure compliance with agreed deadlines with the requesting department;
• Identify and verify with suppliers of materials and equipment their capacity to deliver and pricing, contacting them and reconciling proposals for subsequent negotiation;
• Negotiate prices and payment terms with selected suppliers, and liaise between the supplier and Afya Legal for preparation of the respective contract when required;
• Monitor and track contracts, checking their balances and notifying responsible parties when approaching expiration (by balance or date) to decide on amendments or termination;
• Execute purchasing operations in the company system, as well as maintain controls or extract data to generate reports necessary for operations and decision-making;
• Maintain relationships with external agents (suppliers) and internal stakeholders, monitor the satisfaction level of internal customers, and implement PDCA.

Junior Purchasing Analyst

• Act as a generalist in personnel administration routines;
• Ensure compliance with current legislation and internal procedures;
• Be responsible for supporting processes such as hiring/onboarding, terminations, vacations, payroll, timekeeping, benefits administration, employee service/support, and other related activities.

HR/Payroll Analyst – Junior

• Quality monitoring of support tickets within the Support team to ensure the effectiveness of customer interactions according to established criteria;
• System training for the Commercial (Sales) team, for new hires and periodic refreshers;
• Report to area coordinators on key opportunities identified;
• Design and deliver targeted training based on new product launches and/or updates to area processes;
• Maintain and develop the intranet;
• Build strong relationships with partner business areas;
• Ensure goals and deadlines are met and promote engagement in product and process trainings;
• Drive greater issue-resolution capability for the Commercial team in every customer interaction;
• Develop training materials for technical and practical sessions focused on products and skills development;
• Ensure all team members have full knowledge of the products offered by the company and of internal processes.

Mid-level Training Analyst

• Handle inbound and outbound support interactions via the internal platform, using tools such as Salesforce and WhatsApp, with a focus on resolving Level 2 (N2) support requests;
• Act as a subject-matter expert on campaigns, policies and business rules, answering questions and resolving issues related to campaigns, benefits, workflows and platform features;
• Analyze more complex cases, investigate root causes and ensure efficient problem resolution;
• Interface with partner teams such as Marketing, Sales, Technology and Product, reporting inconsistencies, systemic issues and opportunities for improvement;
• Log, organize and track students' suggestions, compliments, complaints and reported errors;
• Contribute to the continuous improvement of support processes and the student experience, understanding how support directly impacts the study journey at Medcel.

Junior CX Analyst

Growth Marketing

• Structure, execute and optimize end-to-end CRM journeys (email, WhatsApp, push, SMS, InOne/Insider, Blip);
• Design and evolve nurture and conversion flows based on behavior, funnel stage, UTM parameters, interests and purchase potential;
• Implement prioritization, re-engagement, eligibility and offer rules guided by potential to generate GMV, OPPs and contracts.
• Develop hypotheses and A/B tests for continuous campaign improvement;
• Analyze performance across initiatives and channels (CTR, CVR, OPP Rate, Contract Rate, Inbound Share, attributed GMV, etc.);
• Identify bottlenecks, scaling opportunities and quick wins.
• Consume and interpret data from robust dashboards (BI, Looker Studio, Salesforce, internal tools) to enable fast decision-making;
• Consolidate information from multiple sources (CRM, BI, GA4, Insider, Blip, Salesforce/ActiveCampaign);
• Conduct full-funnel analyses and weekly/monthly performance reports;
• Work closely with the Data/BI team to align on metrics, queries, modeling and lead behavior insights.
• Lead recurring performance analyses by campaign, initiative, channel and product;
• Support team rituals (weeklies, retrospectives, cycle alignments);
• Own strategic areas such as inbound, contracts, WhatsApp flows, promotional campaigns, seasonal peaks, etc.;
• Collaborate within multidisciplinary squads (Data, Sales/Commercial, Product, Content, Branding and BI).
• Think critically and propose data-driven actions to accelerate results;
• Convert deep analyses into practical, actionable recommendations;
• Defend hypotheses clearly and work autonomously to execute.

Senior Growth and Lifecycle Marketing Analyst

Business Analyst

• Support ROL planning, interacting directly with the Business Units (BUs);
• Participate in the preparation and monitoring of the budget and forecast projections;
• Map and analyze performance indicators and the sales funnel, generating insights for Directorates;
• Map and optimize internal management processes within the area.

Afya

Treasury Analyst – Mid-Level

Employer Branding Analyst – Mid-level

SDR

Commercial Inside Sales Consultant

Analista de Conteúdo/Produto Junior – Área da Saúde

Health Business Sales Consultant – Medical Education

Commercial Inside Sales Consultant

Mid-level Backend Developer

Tech Lead

Junior Purchasing Analyst

HR/Payroll Analyst – Junior

Mid-level Training Analyst

Junior CX Analyst

Senior Growth and Lifecycle Marketing Analyst

Junior Business Analyst, Data and Insights