Product Ops Manager

Afya

Product Ops Manager leading strategy and operations for digital health solutions at Afya. Collaborating to enhance operational effectiveness and team clarity in product management.

Posted 6/12/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead the structuring and evolution of the Product Operations area, designing and improving the product organization’s operating system to increase clarity, speed, decision quality, and the teams’ ability to scale;
Define, implement and evolve rituals, processes, cadences and artifacts that support the area across discovery, prioritization, planning, delivery, launch and performance tracking;
Act as a facilitator between Product, Design, Engineering, Data and partner areas, reducing organizational friction, improving alignment quality and increasing execution flow;
Establish mechanisms that provide reliable visibility into strategy, priorities, roadmap, capacity, risks, dependencies, trade-offs and the progress of key initiatives;
Support product leadership in translating strategy into a more consistent operation, helping connect business objectives, team priorities and day-to-day execution tracking;
Ensure the organization has clear and consistent ways to track OKRs, product metrics, health metrics, operational indicators and learnings from launches, experiments and strategic initiatives;
Structure the capture, organization and dissemination of customer insights, team learnings and performance data so this information becomes useful input for better and faster decisions;
Improve operational predictability without bureaucratizing teams, bringing more clarity on real capacity, initiative sequencing, critical dependencies and key execution constraints;
Identify systemic bottlenecks in the organization’s way of working and lead continuous improvements that increase focus, productivity, operational quality and learning velocity;
Promote product management best practices and support the organization’s maturity development in areas such as operating cadence, governance, accountability, documentation, prioritization and performance monitoring;
Support portfolio governance and the area’s executive communication, ensuring stakeholders and leadership have a clear view of deliveries, risks, pending decisions and generated results.

Requirements

What you’ll need

Solid experience in Product Operations, product strategy and operations, or equivalent roles in technology companies;
Proven ability to build operational mechanisms that increase the effectiveness of the product organization, beyond schedule control, ceremonies and status reports;
Experience defining and evolving rituals, operating cadence, decision forums, prioritization processes and performance monitoring mechanisms;
Experience defining, tracking and interpreting OKRs, product metrics, operational indicators and management frameworks, with a strong data and outcomes orientation;
Close experience working with Product, Engineering, Design and Data teams, with good understanding of the development cycle and the main friction points between strategy and execution;
Ability to organize complex and ambiguous environments, transforming dispersed context into operational clarity, alignment and action;
Strong influence, facilitation and stakeholder management skills, including with executive leadership;
Analytical and systemic mindset, with the ability to identify patterns, bottlenecks and improvement opportunities in the organization’s functioning;
Experience with product operation and management support tools such as Jira, Productboard, Notion, dashboards and related tools;
Organized, pragmatic, excellent communication and focused on generating real effectiveness for the organization without creating unnecessary bureaucracy.

Benefits

Comp & perks

Meal allowance / meal voucher;
Flexible working hours and allocations (for remote roles);
Transportation allowance (for hybrid or on-site roles);
Profit-sharing (PLR);
Multibenefits: flexible benefit via Flash Card to use as you prefer;
Gympass / Wellhub;
Psicologia Viva (online platform for sessions with psychologists and nutritionists);
Health and dental plan;
Life insurance;
Extended parental leave (up to 6 months for mothers and 20 days for fathers);
Rede D’Ór: support and important information for maternal and baby health with an accredited network of nurses;
Partnership with your region’s SESC (varied programming in education, health, culture, leisure and social assistance);
Birthday Day Off (one day off to take on your birthday or during your birthday month);
Platform with various courses to enhance your knowledge (UCA);
Language academy (AIA);
Leadership development program;
Mentoring for Afya Women (MMA);
Discounts on undergraduate and postgraduate courses at Afya’s educational units.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product Operationsproduct strategyoperational mechanismsritualsoperating cadencedecision forumsprioritization processesperformance monitoringOKRsproduct metrics

Soft Skills

influencefacilitationstakeholder managementanalytical mindsetsystemic mindsetorganizational skillscommunicationproblem-solvingalignmentexecution focus