Senior Data Analyst

Afya

Data Analyst supporting KPIs and dashboards at Afya. Responsible for analysis and reporting in remote work environment.

Posted 6/17/2026full-timeRemote • 🇧🇷 BrazilSeniorWebsite

ATS Keywords

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Hard Skills

Power BIDAXdata modelingSQLdata analysisdata extractiondata manipulationdata validationPythondata storytelling

Soft Skills

critical analysiscommunicationcollaborationproblem-solvingorganizational skills

Tools & Technologies

Data WarehouseDatabricksdashboardsreporting tools

Certifications & Qualifications

Bachelor’s degree in Business AdministrationBachelor’s degree in EconomicsBachelor’s degree in StatisticsBachelor’s degree in EngineeringBachelor’s degree in Data ScienceBachelor’s degree in Computer Science

Industry Keywords

customer experienceNPSShared Services Centerhigher educationbusiness indicatorsoperational metrics

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Monitor, analyze and interpret the main KPIs for CX areas (NPS, student experience) and CSC (Finance, Facilities, HR, Service Management, etc.).
Produce periodic analyses and reports to support decision-making by internal stakeholders.
Identify variations, trends and improvement opportunities based on available data.
Contribute to data storytelling, facilitating the interpretation and understanding of results for different audience profiles.
Build new dashboards and reports in Power BI based on requests from the area or stakeholders.
Perform corrective and evolutionary maintenance of existing dashboards, ensuring accuracy, performance and timely updates.
Contribute to the understanding and documentation of new dashboard and KPI requirements to be forwarded to the external Data team.
Participate in the discovery process for new solutions and scopes.
Identify automation opportunities for manual or repetitive processes within the area.
Support the structuring and standardization of analytical processes and dashboard development.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Economics, Statistics, Engineering, Data Science, Computer Science or related fields.
Advanced Power BI — building and maintaining dashboards, DAX, and data modeling within the tool.
Intermediate/advanced SQL for data extraction, manipulation and validation.
Strong critical analysis skills for business indicators and metrics.
Familiarity with Data Warehouse environments and modeled data.
Proven experience in data analysis applied to CX, NPS, operations or Shared Services Center (CSC) contexts.
Experience building and maintaining dashboards and reporting in business environments.
Previous experience in data or analytics teams working with multiple stakeholders and concurrent workstreams.
Knowledge of Python for automations or supplementary analyses.
Experience with Shared Services Centers (SSC/CSC).
Experience in the higher education sector.
Familiarity with Databricks.
Experience with NPS processes and customer experience metrics.

Benefits

Comp & perks

Meal allowance / meal voucher
Flexible hours and allocations (for Remote positions)
Commuter allowance / transport voucher (for Hybrid or On-site roles)
Profit-sharing (PLR)
Multibenefits: flexible benefit via Flash Card to use as you prefer
Gympass / Wellhub
Psicologia Viva (online platform for consultations with psychologists and nutritionists)
Health and Dental insurance
Life insurance
Extended parental leave (up to 6 months for mothers and 20 days for fathers)
Rede D'Ór: support and important information for mother and baby health with a network of accredited nurses
Partnership with your regional SESC (varied programming in education, health, culture, leisure and assistance)
Birthday Day Off (one day off to take on the day of or during your birthday month)
Platform with a variety of courses to enhance your knowledge (UCA)
Language academy (AIA)
Leadership development program
Afya Women’s Mentoring (MMA)
Discounts on undergraduate and graduate courses at Afya’s educational units