Advocate Aurora Health

Accounting Manager

• Leads the market level accounts receivable reserve process
• Performs detailed review of balance sheet contractual allowances and bad debt reserve calculations for hospital billing
• Evaluates and monitors market level mix of accounts receivable for both hospital and professional billing
• Assists with the explanation of budget to actual variances for contractual discounts
• Works directly with external auditors to facilitate audit process

Manager, Revenue Accounting

Procurement

• Develops and executes proactive, innovative and cost-effective recruitment/sourcing strategy to target diverse pool of qualified applicants for vacancies
• Develops deep expertise in sourcing for hard-to-fill positions within assigned area
• Develops plan to find candidates for specific roles
• Conducts research to create pipelines for candidates
• Performs advanced sourcing including social media, internet and data base mining, and development of relationships with professional organizations, colleges and schools and community agencies to identify and recruit a diverse slate of candidates for open positions
• Ensures communications align with the organization's culture and strategic plans
• Promotes the Organization’s mission, brand and strategies and translates jobs into career opportunities to attract top talent into the organization
• Conducts positive and enthusiastic cold calls to passive candidates to present opportunities for hard-to-fill positions
• Builds relationships with passive candidates that results in candidates wanting to work for Advocate Aurora Health and choosing to stay in contact with the sourcing specialist
• Develops and maintains network and database of potential candidates for future reference including pipeline of passive candidates
• Screens applications, selects appropriate candidates for interviews using phone, audio, and video resources where applicable
• Performs structured screening and assessment to ensure applicants meet both job, organization requirements, and fit for role
• Makes recommendations to the Recruiter and Hiring Manager on the referral of qualified candidates
• Develops relationships with hiring managers and HR partners
• Consults with hiring leadership to anticipate, develop and provide solutions for short-term and long term hiring needs and business goals
• Maintains sourcing models that meet clients’ needs and serves as best practice guides for quality and expedient, effective hiring solutions

Senior Talent Sourcing Specialist

Therapist

• Interpret physician referrals and complete musculoskeletal, neuromuscular, cardiopulmonary, and integumentary evaluations
• Establish and implement individual treatment plans based on evaluation results and goals
• Monitor and evaluate outcomes, adjusting treatment plans as needed
• Communicate and collaborate with stakeholders to assist in achieving optimum patient care
• Complete all required documentation following department policy

Physical Therapist – Outpatient

Call Center Representative

• Utilize call center management tools to monitor and manage real-time call queues and statistics
• Adjust real-time staffing resources to meet projected contact center needs
• Report and document call performance results and investigate complaints/issues
• Conduct quality assurance audits and develop standards for monitoring calls
• Maintain good working relationships with internal and external customers

Contact Center Performance Specialist

Recruitment

• Creates sourcing and recruitment strategies, screens and recruits to obtain top talent for defined critical positions and conducts full cycle recruitment for assigned area/function
• Develops strong relationships with hiring managers and HR Business Partners
• Consults with hiring leadership to anticipate, develop and provide solutions for short and long-term hiring needs and business goals
• Networks, cold calls and develops effective working relationships with universities, training programs, associations and community networks to target candidates and build connections throughout the community
• Develops, recommends and implements solutions for enhancements
• Ensures sourcing strategies meet client needs and serve as best practice guides for quality, expedient and effective hiring
• Assesses recruitment and sourcing success by tracking trends, statistics, and averages

Recruiter

• Uses Respiratory therapy processes to support assessment of patient utilizing a variety of skills such as pulmonary diagnostics, chest radiograph, hemodynamic values, laboratory values, and correlates blood gases and electrolytes
• Can identify and address the special needs of patient population specific to department services
• Operates specialized ventilators in critical and non-critical care venues
• Assists physician with bedside or other procedures as applicable to facility
• Educates and instructs patients in purpose, technique, self-care, goal of therapy, and disease management

Respiratory Therapist, RT

Clinical Operations

• Provides strategic and operational leadership for the Advocate Health National Center for Clinical Trials (NCCT)
• Ensures efficient, compliant, and high-quality execution of clinical trials across hospitals and care sites
• Leads enterprise-wide integration of trial operations into clinical workflows and standardizes procedures
• Champions strategies to expand patient access and diversity in trials
• Drives adoption of emerging methodologies such as decentralized trials and telehealth integrations
• Represents NCCT in externally facing engagements, including client meetings and industry conferences
• Directs end-to-end trial operations, ensuring adherence to timelines, budgets, and regulatory standards
• Develops and implements SOPs, policies, and best practices to harmonize trial conduct

Vice President, Clinical Trial Operations

Analyst

• Performs complex planning and analysis functions; organizes implements and manages physician compensation plans; serves as a consultant to PSA and Service Line Leaders.
• Performs tasks required for the accurate calculation and payment of physician compensation.
• Prepares and documents data necessary to calculate physician compensation in accordance with contracts, addendums, and compensation plans.
• Processes other payments as required.
• Provides decision support particularly in interpretation of trends and variance analysis; and performs other related duties as assigned.
• Serves as point of contact for PSA and Service Line leaders for all physician compensation and related issues.
• Sets and monitor appropriate physician compensation draw rates; conducts monthly meetings with Senior Leadership to ensure compensation, compliance and HR process and procedures are followed.
• Responsible for obtaining and verifying reasonableness of data used to measure physician productivity, and to utilize this information in physician productivity evaluation, compensation calculation and compensation plan management.
• Prepares various physician compensation and production analyses, models and reports, physician’s following year compensation projections.
• Reconciles accounts and preparing accounting accrual entries to ensure supported, timely and accurate financial records.
• Develops and maintains reports and data related to monthly payment of physician compensation.
• Participates in Physician Compensation Department teams to create and or design physician compensation reports, plans, databases or documentation to improve processes and procedures.
• Prepares various physician compensation and production analyses, models and reports, physician’s following year compensation projections and annual physician compensation budget.
• Participates in the maintenance of reports and records to properly account for and make payments related to retention bonuses, sign-on bonuses, incentive compensation and other special compensation arrangements.

Physician Compensation Analyst

Manager

• Coordinates and manages all resources necessary for the clinical staffing services staff to provide care
• Maintains an optimal level of productivity based on the coordination of efficient staffing and scheduling patterns and labor management standards
• Responsible for effectively managing resources through systems management
• Evaluates the quality of patient care provided by all clinical staffing services staff
• Responsible to ensure that appropriate resources are available for Performance Improvement initiatives in clinical staffing services
• Maintains unit/department in compliance with the Joint Commission on Accreditation, and other regulatory bodies
• Facilitates research-based nursing by creating an environment that encourages the utilization of research in practice
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, and corrective actions

Manager, Enterprise Resource Team

• Assumes responsibility for caseloads consisting of patients in specialty areas
• Conducts initial assessment to obtain thorough physical, social and environmental data
• Establishes the plan of care in accordance with the physician orders and patient needs
• Provides direct patient care and adjusts nursing care processes as needed
• Identifies problems, modifies nursing care plan, and evaluates outcomes within an appropriate time frame
• Advises and consults with family and other personnel, as appropriate
• Provides on-going assessment of patient response to treatments and teaching and applies interventions as appropriate
• Completes documentation including visit assessment, OASIS, 485 and verbal orders accurately and promptly and within the standards
• Communicates with physicians to confirm and update patients' plan of care
• Provides status updates and ensures ongoing communication with the physician and other members of the health care team
• Facilitates the discharge planning process according to standards and utilizes resources to assure continuity of care after discharge
• Participates in developing the discharge plan with the patient/family, physician, social worker, and other staff members as appropriate
• Participates in chart audits and continuous quality improvement activities as requested
• Identifies, develops and participates in process improvement opportunities that will enhance the quality of the services provided
• Maintains and updates accurate clinical and patient records according to agency, state, and federal guidelines

Home Health RN Case Manager

Medical Billing and Coding

• Prioritizes and codes and abstracts high dollar charts, day after discharge, as well as interim charts
• Reviews complex medical documentation at a highly skilled and proficient level from clinicians, qualified health professionals and hospitals to assign diagnosis and procedure codes utilizing ICD CM/PCS, CPT, and HCPCS
• Assigns and ensures correct code selection following Official Coding Guidelines and compliance with federal and insurance regulations utilizing an EMR and/or Computer Assisted Coding software
• Assigns codes for present on admission, research, Hospital acquired Conditions and Core Measure Indicators for all diagnoses both concurrently and post-discharge
• Collaborates with other departments to clarify pre-bill coding documentation issues such for inpatient and outpatient to insure reimbursement and clinical outcomes
• Works claim edits for all patient types and may codes consecutive/combined accounts to comply with the 72-hour rule and other account combine scenarios
• Completes informal peer-review on inpatient and outpatient coders
• Tracks and trends quality information from internal and external sources to partner with the educational team on opportunities
• Communicates with Medical Staff, CDI, Post -bill for documentation clarification
• Utilizes EMR communication tools to track missing documentation on inpatient queries that require follow-up to facilitate coding in a timely fashion
• Partners with HIM, Patient Accounts, and Integrity, when needed, to help resolve issues affecting reimbursement and outcomes
• Maintains current knowledge of changes in Inpatient coding and reimbursement guidelines and regulations as well as new applications or settings for coding all types of patients
• Must be able to use critical decision-making skills to determine when to query to clarify documentation independently for outcomes, reimbursement and benchmarking

Pre-Bill Coder Specialist – Inpatient

• Works closely with the Radiation Oncologists to coordinate high quality patient care
• Trains employees to meet standards of performance within the department
• Maintains staff schedules, evaluates staffing levels and makes adjustments as necessary to maintain established productivity levels and ensure completion of procedures and/or treatments
• Coordinates all treatment, treatment planning and room block activities
• Clinically treats patients when needed and participates in department call rotations
• Assists in patient education and counseling
• Works collaboratively with the manager to organize, plan and implement system changes, departmental improvements and annual goals
• Administers, implements, and improves policies, procedures, and processes
• Develops and implements Quality Control and Quality Assurance programs
• Maintains a preventative maintenance program and understands mechanical functions of equipment
• Prepares work orders in order to assure safe, functional equipment
• Monitors daily charge activities for accuracy
• Assists in preparing budgets; monitors and operates within budget guidelines
• Ensures correct usage and compliance with national protocols and the State of Wisconsin Regulations
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale
• Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations

Supervisor, Radiation Therapy

Financial Planning and Analysis

• Prepare financial analyses and risk assessments
• Perform annual forecast, budget, and monthly close activities
• Prepare financial and operational reports
• Create Decision Support reports independently including qualifying the data
• Generate monthly dashboard reports
• Assist in the preparation of reports and presentations to the board

Senior Financial Operations Analyst

• Works closely with the Radiation Oncologists to coordinate high quality patient care.
• Trains employees to meet standards of performance within the department.
• Maintains staff schedules, evaluates staffing levels and makes adjustments as necessary to maintain established productivity levels and ensure completion of procedures and/or treatments.
• Coordinates all treatment, treatment planning and room block activities.
• Clinically treats patients when needed and participates in department call rotations.
• Assists in patient education and counseling.
• Works collaboratively with the manager to organize, plan and implement system changes, departmental improvements and annual goals.
• Administers, implements, and improves policies, procedures, and processes.
• Develops and implements Quality Control and Quality Assurance programs.
• Maintains a preventative maintenance program and understands mechanical functions of equipment.
• Prepares work orders in order to assure safe, functional equipment.
• Monitors daily charge activities for accuracy.
• Assists in preparing budgets; monitors and operates within budget guidelines.
• Ensures correct usage and compliance with national protocols and the State of Wisconsin Regulations.
• Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.
• Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.

Technical Project Manager

• Manages the development and execution of healthcare information technology demands and projects
• Ensures adherence to budget, schedule and scope and business needs using established Enterprise Project Management Office processes and standards
• Establishes targets, benchmarks, and success criteria for project delivery
• Prepares and maintains comprehensive project documentation, including status reports, project plans, and financial records
• Collaborates with Information Technology teams to ensure solution compliance with approved enterprise technical direction and architectural practices
• Conducts post-implementation evaluations and lessons learned sessions to assess project outcomes

Manager, Revenue Accounting

Senior Talent Sourcing Specialist

Physical Therapist – Outpatient

Contact Center Performance Specialist

Recruiter

Respiratory Therapist, RT

Vice President, Clinical Trial Operations

Physician Compensation Analyst

Manager, Enterprise Resource Team

Home Health RN Case Manager

Pre-Bill Coder Specialist – Inpatient

Supervisor, Radiation Therapy

Senior Financial Operations Analyst

Supervisor, Radiation Therapy

IT Project Manager