Data Engineer

• Function as a consultant between the technology unit and other business units to understand their challenges
• Ask questions and present ideas to solve data problems with code
• Work side-by-side with the business to ensure solutions work as expected
• Translate technical specifications into functional code
• Quality testing to ensure solutions meet business objectives

Sales

• Source, develop leads, prospect and continually network
• Possess a competitive sales drive to meet and exceed monthly goals
• Be an effective communicator both written and verbal
• Provide excellent customer service and maintain retention
• Be self-motivated and fully committed to building a profitable business

Sales Agent

Product Manager

• Partnering with the AAA Inc. Roadside Assistance Program (RAP) to define technology roadmaps.
• Prioritizing product features and overseeing the lifecycle management of enterprise applications.
• Collaborating with cross-functional teams and senior leadership.
• Monitoring product performance using KPIs and analytics.
• Managing projects from concept through deployment.
• Engaging RAP leaders and vendors to drive change management.

Business Product Manager

Attorney

• Handle a full inventory of more complex litigated and non-litigated files, including two to three trials per year as well as discovery, arbitration, and mediation with minimal management oversight
• Advise and mentor less senior attorneys
• Apply independent analysis and judgment to prepare legal pleadings, motions, statements, trial briefs, etc. with close coordination and input from claims specialists
• Appear and advocate on behalf of CSAA IG and its member insureds
• Conduct all phases of personal injury litigation including jury trials, motions, and arbitration hearings
• Assigned and responsible for the most complex and/or highest value cases
• Work on and responsible for handling complex legal matters or projects including matters not in litigation
• Serve as a resource for assigned legal disciplines and resolves major issues within legal specialty area with considerable independence
• Anticipate and advise on potential legal issues significantly impacting insurance and motor club operations

In-House Litigation Attorney

Data Scientist

• Act as an internal business consultant to help optimize the organization
• Solve business problems using data
• Pull, analyze, and interpret data from SQL databases
• Visualize data using Tableau
• Present findings to stakeholders alongside a data engineer
• Participate in daily standup meetings and complete projects or stories during bimonthly sprints

Data Scientist II

Human Resources

• Provide strategic guidance on Employee Relations and performance management practices.
• Partner with leaders to ensure fair, consistent, and effective application of corrective action processes.
• Proactively identify compliance gaps, mitigate risk, and balance business priorities with employee experience and organizational standards.
• Build trusted relationships with leaders and serve as a credible, proactive resource to continuously strengthen Employee Relations capabilities.
• Coach and guide leaders through the full performance cycle—coaching, documented improvement plans, and corrective action.
• Conduct fact-finding for moderate-complexity performance issues, escalate high-risk matters, and implement corrective or disciplinary actions as needed.
• Proactively identify systemic risk areas and compliance gaps; collaborate with leaders to resolve those risks.

Employee Relations Consultant

Risk

• Oversee the Technology and Digital Services (TDS) Department's project management, quality assurance, software engineering, IT architecture, communications, and technology governance
• Liaise with business leadership and manage project portfolio
• Develop and manage department's budget and business case development

Managing Director, Enterprise Applications – Technology Governance

SDET

• Create automation frameworks to drive quality and improve speed of deployment
• Assesses and understands the flow of code and its interaction with various processes
• Documents processes and client demands for process improvement
• Logs, manages, and tracks user issues and cases
• Troubleshoots bugs and other issues on mobile, desktop, and web-based platforms
• Tests automation builds, execution, and script troubleshooting

Software Developer – Test (SDET)

People Operations

• Cultivating a positive associate experience across the full employment lifecycle
• Drive engagement and an inclusive workplace culture
• Manage surveys, feedback channels, and communications
• Coordinate training programs and create content

People & Culture Engagement Partner

Legal Assistant

• Provide legal secretarial support to two CSAA IG attorneys
• Generates/composes/drafts correspondence and various legal documents and forms
• Organizes and maintains electronic files related to current cases and various legal matters
• Dockets and calendars legal appearances and filing deadlines
• Provides administrative support to attorneys with depositions, medical examinations, court and arbitration hearings, and works with retained experts
• Juggles calendar and does scheduling with follow-up tasks
• E-files documents with the court
• Understanding of what is happening with a file and being proactive when necessary

Data Engineer

Sales Agent

Business Product Manager

In-House Litigation Attorney

Sales Agent

Data Scientist II

Sales Agent

Employee Relations Consultant

Managing Director, Enterprise Applications – Technology Governance

Software Developer – Test (SDET)

People & Culture Engagement Partner

Civil Litigation Legal Secretary