Field Property Claim Specialist

AAA

Field Property Claim Specialist for The Auto Club Group inspecting property damage and managing claims in Metro Detroit area. Engage with homeowners to provide exceptional service and resolutions.

Posted 7/15/2026full-timeDetroit • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property damage inspection, claims investigation, and negotiation, with a strong understanding of relevant state laws and insurance practices. Proven ability to communicate effectively and manage claims in accordance with established standards.

Highest-signal resume keywords

Claim NegotiationProperty Damage InspectionEssential Insurance Act KnowledgeEffective Communication SkillsClaim Handling Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims ReviewPayment ApprovalDocumentation of Claim ActivitiesNegotiation Skills

Soft Skills

Exceptional ServiceVerbal CommunicationWritten Communication

Certifications & Qualifications

ACG Claim Representative Training Program

Industry Keywords

Fair Trade Practices ActState Driver's LicenseClaims Handling

About the role

Key responsibilities & impact

Inspect property damage, investigate claims, and provide exceptional service.
Review assigned claims and contact the insured and other affected parties.
Conduct thorough reviews of damages and determine applicability of state law.
Approve payments for the appropriate parties and document claim activities.
Utilize strong negotiating skills to reach fair claim resolutions.

Requirements

What you’ll need

Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience.
Must have a valid State Driver's License.
Three years of experience or equivalent training in negotiation of claim settlements.
Advanced knowledge of Essential Insurance Act (Michigan) and Fair Trade Practices Act as it relates to claims.
Ability to handle claims to the line Claim Handling Standards.
Effective communication skills (verbal and written).

Benefits

Comp & perks

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program (confidential support services).
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan to support long-term financial goals.
Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
Paid Time Off (PTO): Accrual-based, increases with tenure.
Full-time employees eligible for 10 company-paid holidays annually.
Career growth and education assistance.