Digital Adoption Platform Designer

AAA

Digital Adoption Platform Designer designing and implementing initiatives for effective enterprise software engagement. Collaborating across business units and managing training programs in a digital environment.

Posted 7/15/2026full-timeCoppell • Montana, Texas • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing digital adoption initiatives, utilizing instructional design methodologies, and managing multiple projects in a deadline-driven environment. Proficient in analyzing needs, measuring outcomes, and collaborating with stakeholders to enhance user engagement with enterprise software.

Highest-signal resume keywords

Digital Adoption Platform ImplementationInstructional Design MethodologyBusiness Systems OperationsProject ManagementAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Adoption PlatformInstructional DesignHTMLCSSJavaScriptMicrosoft WordMicrosoft ExcelMicrosoft PowerPointAnalytics ToolsUX Design

Soft Skills

Organizational SkillsAttention to DetailMultitaskingCommunication SkillsStakeholder Engagement

Tools & Technologies

WorkdaySalesforceSumTotalGuidewire

Certifications & Qualifications

Instructional Design Certification

Industry Keywords

Digital Business ProcessEmployee DevelopmentEnd-User ExperienceSoftware ReadinessTraining Programs

Tech Stack

Tools & technologies

GuidewireJavaScript

About the role

Key responsibilities & impact

Design and implement digital adoption initiatives to ensure that the organization is getting the most out of digital business process tools and assets.
Help the business drive adoption and engagement with enterprise software.
Work closely with stakeholders throughout the organization, including ET&D management, to develop and execute digital adoption training programs with a strong focus on employee development and end-user experience.
Collaborate with business, technical, and ET&D partners to ensure timely delivery of software readiness, training, and communications.
Utilize instructional design methodology to design software training using the digital adoption platform.
Assess needs and use cases for digital adoption platforms, quickly design impactful and creative solutions, measure results, and iterate and improve to drive optimal outcomes.
Collaborate with management and instructional designers, measure and evaluate the impact of solutions using analytics tools in the DAP platform.
Seek feedback and obtain consensus across stakeholders from project initiation through final approval.
Create and maintain DAP processes, standards, procedures, and project plans.
Troubleshoot and maintain DAP implementations over time.
Collaborate with DAP vendor to ensure the organization is using all features available in the DAP development tool.

Requirements

What you’ll need

Bachelors Equivalent combination of education and experience
Required 7-9 years Business systems operations
Preferred 1-3 years Digital Adoption Platform implementation
Preferred 1-3 years Supervisory
Experience working in a deadline-driven environment, with attention to detail, and the ability to multitask/prioritize a workload of competing priorities
Ability to independently manage several projects simultaneously and operate under tight deadlines
A natural excitement and ability to learn technologies and explain technical issues to a variety of audiences, including enterprise architects, developers, and management
Strong organizational skills with a high attention to detail
Strong analytical and problem-solving skills
Instructional design or learning and development experience (certifications preferred)
Proficiency in Microsoft Word, Excel, and PowerPoint
HTML, CSS, and/or JavaScript experience desired
UX background desired
Familiarity with Workday, Salesforce, SumTotal, Guidewire or other enterprise software preferred

Benefits

Comp & perks

Health coverage for medical, dental, vision
401(K) saving plans with company match AND Pension
Tuition assistance
Floating holidays and PTO for community volunteer programs
Paid parental leave
Wellness programs
Employee discounts (membership, insurance, travel, entertainment, services and more!)