Solutions Engineer

• Design, develop, and maintain scalable proof of concept integrations and demo environments that showcase the full 8x8 platform
• Build secure, production-quality full-stack applications using modern JavaScript frameworks, APIs, and authentication best practices
• Rapidly prototype integrations that combine 8x8 solutions, ecosystem partners, and AI-driven capabilities
• Ensure the demo platform remains reliable, up to date, and aligned with new product features and enhancements
• Create reusable demo assets and intuitive, story-driven user experiences for global Sales Engineering teams
• Collaborate with Sales Engineers, Product, and Engineering to tailor demonstrations and integrations for strategic opportunities

Solution Engineer

Salesforce Developer

• Design and implement scalable solutions across Salesforce Core and Salesforce Industries (Vlocity)
• Develop OmniStudio components including OmniScripts, Integration Procedures, DataRaptors/Data Mappers, and FlexCards
• Develop custom functionality using Apex, SOQL, Lightning Web Components (LWC), and Visualforce
• Configure and optimize Vlocity CPQ including Enterprise Product Catalog (EPC), product modeling, pricing rules, promotions, and guided selling
• Implement and manage Vlocity Order Management including order capture, decomposition, orchestration, and fulfillment lifecycle
• Design and develop integrations using REST/SOAP APIs and middleware tools (e.g., MuleSoft, Boomi)
• Build high-performance Integration Procedures for real-time and batch integrations
• Ensure secure, scalable, and reliable data flows across enterprise systems
• Optimize Salesforce and OmniStudio solutions for performance, scalability, and maintainability
• Conduct code reviews, debugging, and performance tuning
• Implement AI-enabled automation and intelligent process enhancements where applicable

Salesforce Developer – Salesforce Core, Salesforce Industries (Vlocity)

• Design and implement scalable solutions across Salesforce Core and Salesforce Industries (Vlocity)
• Develop OmniStudio components including OmniScripts, Integration Procedures, DataRaptors/Data Mappers, and FlexCards
• Develop custom functionality using Apex, SOQL, Lightning Web Components (LWC), and Visualforce
• Configure and optimize Vlocity CPQ including Enterprise Product Catalog (EPC), product modeling, pricing rules, promotions, and guided selling
• Implement and manage Vlocity Order Management including order capture, decomposition, orchestration, and fulfillment lifecycle
• Design and develop integrations using REST/SOAP APIs and middleware tools (e.g., MuleSoft, Boomi)

Salesforce Developer – Salesforce Core, Salesforce Industries

Account Executive

• Own and achieve annual sales quota within the Commercial segment
• Drive net-new customer acquisition
• Lead the end-to-end sales process
• Position 8x8’s solutions to address customer pain points
• Develop and maintain strong relationships with key decision-makers
• Collaborate with Sales Engineering, Channel Partners, Customer Success, and Marketing
• Build and execute territory and account plans

Account Executive, CCaaS

Manager

• Analyze internal customer dashboards and Salesforce CRM data to identify accounts with low recurring service coverage.
• Map the existing customer base to find opportunities for upselling 8x8 recurring services offers.
• Partner with Customer Success Managers (CSMs), Engagement Managers, and Account Executives (AMs) to build "better together" account plans.
• Craft highly personalized outreach based on a customer's specific platform usage, support history, and business goals.
• Conduct discovery sessions to move customers from a "break-fix" mindset to a proactive, managed environment.
• Partner with the Services GTM team to share insights on why customers are (or aren't) adopting recurring offers.

Engagement Manager

Sales

• Own North America revenue performance across new business and account management
• Build and lead a best-in-class Enterprise and Commercial sales organisation
• Partner closely with the CRO to redefine go-to-market strategy in North America
• Drive predictable pipeline, forecasting discipline, and consistent target over-achievement
• Personally engage in high-value, complex enterprise deals
• Attract, develop, and retain top sales leadership talent
• Set the pace, raise the bar, and create a team people want to win with

Solution Engineer

Salesforce Developer – Salesforce Core, Salesforce Industries (Vlocity)

Salesforce Developer – Salesforce Core, Salesforce Industries

Account Executive, CCaaS

Engagement Manager

VP of Sales – North America