Professional Services Software Engineer

8x8

Professional Services Software Engineer creating customized solutions integrating 8x8's services with clients’ applications. Responsibilities include requirements gathering, developing solutions, and managing deployments.

Posted 5/27/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $106,800 - $160,200 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud PlatformJavaJavaScriptPHPPythonVoIP

About the role

Key responsibilities & impact

Collect project requirements from customers through remote interviews.
Implement customized solutions and services based on the SOW utilizing 8x8 products, APIs, and 3rd-party software development tools as required.
Design and prototyping software development projects as required and be responsible for the quality of work produced.
Manage the customer’s deployment of 8x8 services and solutions as specified in the SOW.
Present 8x8 services and customized solutions to customers, including executives and end-users.
Meet or exceed P&L goals for professional services.
Configuring systems that we have in 8x8, integration with scripting in PHP and Python.

Requirements

What you’ll need

Fluent in English (written and oral communication skills)
Bachelor’s Degree in the technology area
Proficiency in scripting languages such as Python, PHP, and JavaScript
Strong API background, Rest API knowledge, integration with 3rd-party systems
Relational databases experience
Understanding of Cloud platforms and technologies (AWS, Azure, GCP)
Understanding of Web application architecture
Experience with conversational AI/ML technologies and natural language processing
Professional communication skills, as you will engage directly with customers
Java knowledge is a plus
Experience in Contact Center, VoIP, and Video meeting applications is a plus.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities
Bonuses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PHPPythonJavaScriptAPIRest APIrelational databasesCloud platformsAWSAzureGCP

Soft Skills

written communicationoral communicationprofessional communication

Certifications

Bachelor’s Degree in technology