Vice President

• Manage, implement, and measure marketing initiatives that drive in-store new applications and account acquisitions
• Collaborate with Lifecycle Leader to execute PLCC lifecycle campaigns
• Lead in-store acquisition testing and measurement in partnership with Analytics
• Partner with Lifecycle, Loyalty, Digital, and Field teams for acquisition enhancements
• Maintain campaign tracking and results documentation across Acquisition and Lifecycle

AVP, Acquisitions and Engagement Manager

• Lead the organizational change, product marketing, communications, and enablement efforts for Sales and Services technology initiatives
• Ensure technology-driven initiatives are successfully adopted and deliver measurable value
• Conduct comprehensive impact analyses and assess change readiness
• Develop and execute enablement frameworks and training programs
• Create and deliver integrated communication strategies to inform and inspire stakeholders
• Establish measurement frameworks to track adoption and business impact
• Oversee user support and analyze support ticket trends
• Foster a culture of simplification and innovation within the team
• Lead, mentor, and develop a high-performing team across Change Management, Communications, and Enablement

VP, Technology Change Management

• Reporting to the SVP, this role will lead the strategy and execution across our ecosystem of ISV partners
• Lead a centralized team focused on building and maintaining relationships with existing and prospective ISV partners
• Set partner engagement and integration priorities, align cross-functional stakeholders, and establish a scalable operating model
• Track and report performance and establish KPIs
• Source, assess, and prioritize new partnership opportunities

VP, ISV – Partner Solutions

• Drive day-to-day operations of the Virgin Red credit program and its related technologies
• Provide relationship management, project management, production support, and technical expertise for Synchrony partners under the Digital sales platform
• Develop creative solutions to support business strategy or resolve issues
• Drive and support technology development initiatives leveraging Agile processes
• Maintain and communicate project status, milestones, and critical issues with stakeholders
• Participate in on-call rotation for Synchrony production issues that impact partners and cardholders

AVP – Technology

• Work closely with the EVP, Head of Corporate Development & Strategy to manage diverse projects
• Collaborate on business planning and analysis with operating divisions
• Supervise A+E Labs and support the innovation agenda
• Collect operating updates and draft Board correspondence
• Mentor and provide quality control to the CDS team; lead by practical example

VP, Strategy – Flexible Options Available

• Own and drive end-to-end delivery of complex customer activation initiatives
• Lead and directly manage a team of Customer Activation Initiatives Managers/resources
• Execute delivery planning and manage workstreams for Growth initiatives
• Stay current on relevant credit card industry standards and regulations
• Own the Synchrony Plastics Strategy across various card package designs
• Create, document, and maintain executive-ready strategy artifacts
• Establish strategy governance and maintain version control
• Translate complex inputs into clear executive narratives
• Lead executive communications for plastics strategy

VP, Lead Customer Activation Initiatives Manager

• Own executive relationships across strategic accounts.
• Drive expansion revenue, renewals, and upsell opportunities.
• Coach and develop a team of Strategic Accounts Managers.
• Build and execute customer advocacy initiatives.
• Partner with cross-functional teams.
• Serve as executive sponsor for key partnerships.
• Help establish processes and metrics to scale the team.

Vice President – Strategic Accounts

• The Vice President, Advanced Planning is a client-facing role that serves as a financial planning and estate planning subject matter authority for Fidelity’s high net worth clients and their advisors.
• The Advanced Planner leads a comprehensive financial and estate planning engagement leveraging various financial planning tools such as eMoney.
• The role is supported by an Advanced Planning Analyst, and together as a team will support advanced planning client engagements throughout a geographic region.
• We primarily use video technology to function remotely in addition to meeting clients and advisors in investor centers across the region.
• Travel is typically expected between 5% and 20% of the time, depending on physical proximity to regional sites and investor centers.
• The role is remote but does require residing within commuting distance to an Investor Center or Regional Center in the states of MA, RI, CT or NH.

VP, Advanced Planning

• managing and developing a team of Account Executives responsible for the Data Foundation Business (MuleSoft and Informatica)
• participate and lead in client and prospect meetings
• work cross-functionally with internal partners and corporate resources as required
• responsible for ongoing mentoring and development of the sales team
• recruiting, hiring and training new team members
• report on sales activity and forecast to senior sales management
• coach your team to develop in their careers
• provide support and mentorship to direct reports
• drive demand generation and customer engagement initiatives
• develop and implement successful sales campaigns
• engaging at C-level in enterprise customer organizations

Regional Vice President – Data Foundation

• Lead strategic insights and data analytics activities to support portfolio commercial goals.
• Partner cross functionally to deliver actionable insights around channel strategy, customer analytics, segmentation, forecasting, marketing analytics and portfolio diagnostics.
• Design, implement and maintain a decision management and optimization framework to drive campaign and channel strategy.
• Collaborate with cross-functional teams to combine channel and offer strategies into a unified roadmap.
• Own the full cycle of analytical deliverables – ideation, data mining and analysis, identification of insights, and delivery of story and recommendations to stakeholders.
• Act as a trusted advisor to solve complex business problems and provide actionable recommendations based upon data driven insights.
• Implement and automate data visualization tools to measure and diagnose portfolio performance.
• Measure wallet and category spend to determine financial impact.
• Develop business case presentations and action plans to drive marketing strategy.

VP, Co-Brand & Lifecycle Analytics

• Lead strategic insights and data analytics activities
• Partner cross-functionally to deliver insights around channel strategy and customer analytics
• Design and maintain a decision management framework for campaign strategies
• Collaborate with marketing teams for integrated marketing campaigns
• Act as a trusted advisor providing actionable recommendations
• Measure portfolio performance using data visualization tools
• Develop business case presentations and action plans
• Lead workload of US based and offshore analysts

• Effectively manage the claims and claims volume through proper staffing of the team and active oversight of the claims, including assessing and allocating new incoming claims, reopened claims, and claims that may need to be transferred due to severity or complexity
• Responsible for implementing and executing Hiscox’s Best Practices, including but not limited to reserve-setting and reserve timeliness, undertaking comprehensive coverage analysis, developing claim-handling strategy, in an effort to align with and deliver on Hiscox’s KPIs, execute on strategies to efficiently manage claims and claim outcomes and deliver excellent service as the business scales
• Drive KPI’s and adherence to Hiscox’s Best Practices through managerial diary and file audits
• Review and approve coverage correspondence, particularly matters involving coverage denials and sensitive or complicated coverage issues
• Focus on litigation management and strategy within your direct team and across the wider Claims organization to achieve effectiveness and efficiencies of scale
• Identify, assess and escalate key issues, trends and emerging risks impacting the US business to senior claims management
• Establish collaborative relationships across our leadership, within Claims as well as other business areas
• Hire, train, motivate and coach employees to provide excellent claim service while continually assessing employee performance and providing feedback and training opportunities.
• Act as the escalation point for customer and broker concerns or complaints to facilitate resolution efficiently and effectively
• Assist Director in preparing and presenting reserve analysis and claims trends while taking an active and engaged role in the feedback loop between Claims, Underwriting and Actuarial teams

AVP, Team Manager

• Understand and execute overall retail strategy & portfolio dynamics in order to develop and support growth strategies and action plans.
• Provide leadership and support to all strategic program projects and initiatives, including Card Access and wallet provisioning, CareCredit acceptance online, and SyPI (Synchrony Plug-in) upgrades.
• Oversee compliance / regulatory matters related to portfolio, including updating and documenting all dashboards and templates.
• Assure all contractual obligations are being met; maintain SLA’s and covenant dashboards.
• Identify client CTQs & lead cross-functional business teams to deliver.
• Act as conduit between GM and cross-functional leaders. (i.e., Regulatory, CITs, Revenue Enhancements).
• Communicate clearly and effectively across cross-functional teams to align on objectives, priorities, and deliverables.
• Build and maintain strong, trusted relationships with client stakeholders to foster ongoing collaboration and partnership.
• Partner with SYF and client team to lead operating reviews & portfolio performance reviews with client.
• See corporate complaints through to resolution, manage remediation process wing to wing and communicate effectively to SYF and client leadership team accordingly.
• Continuously research and vet SYF product offerings and enhancements for alignment and fit with overall client initiative roadmap.
• Create, maintain, and manage trackers and dashboards within SharePoint or similar collaboration tools to provide transparency and progress updates on initiatives.
• Perform other duties and/or special projects as assigned.

AVP, Client Development

• Develop and lead nationwide strategies for Claim Large Loss Property unit with full accountability for performance, budget, global line of business coverage resolution, and efficient management of allocated loss adjustment expenses while providing leadership to achieve talent development, engagement, business results, and resource optimization.
• Independently manage property claims meeting Major Case Unit Referral Guidelines with designated authority up to $15MM and secure additional authority directly from Claim EVP for cases exceeding $15MM, as appropriate.
• Oversee cases routinely valued in tens of millions of dollars, occasionally exceeding $100MM.
• Maintain direct contact with agents, brokers, lawyers, and other external parties on complex claim resolution.
• Ensure timely and cost-effective resolution of claims with anticipated exposure exceeding $1MM and directly negotiate complex claims (significant dollar exposure, class actions, etc.) with external parties.
• Evaluate the most severe and complex claims with active involvement in coverage, liability, and damages analysis and provide claim-handling guidance, recommendations, and strategies to appropriate claim professionals.
• Partner with Claim University to identify, develop, and present training programs that optimize field and unit claim handling effectiveness.
• Train and develop claim professionals.
• Deliver technical and coverage expertise to broader property organization to ensure product consistency.
• Perform other duties as assigned.

VP, Property Major Case, Large Loss

• Drive GenAI enablement across teams
• Lead development and execution of GenAI strategy
• Identify and coordinate GenAI training programs
• Manage GenAI use case development and pilot programs
• Define KPIs and reporting frameworks for GenAI adoption

AVP, Creative Technology & Enablement Leader

• Collaborate with health system clients on complex assignments
• Assess performance of ambulatory revenue cycle operations
• Build relationships with clients
• Identify opportunities for financial and operational enhancement
• Implement product and service suite with clients
• Partner with technology teams to drive operational outcomes
• Analyze business metrics trends and client feedback

Senior Vice President, Ambulatory RCM – Northeast

• Support Agile Scrum Teams through critical dependency commitments and Program Risk mitigation/closure
• Strong communication, analytical, tactical and technical skill set used to drive requirements, testing and production validation
• Develop, maintain, and ensure compliance of application release management, outage management and change processes and standards
• Assist in managing the Program Increment (PI) planning process including the management of Agile ceremonies, support ART backlog refinement/prioritization and coordinate planning with other ARTs
• Lead end-to-end cloud migration projects, including assessment, planning, migration, and post-migration support
• Collaborate with cross-functional teams such as Infrastructure, Security, Application Owners, and Compliance to ensure smooth migration processes
• Ensure adherence to financial sector regulatory requirements, security policies, and compliance standards during migration activities
• Provide technical guidance and training to teams on cloud platforms and migration tools.

VP, Cloud Agile Lead

• Define the long-term strategic roadmap for enterprise platforms
• Spearhead our shift toward AI-first principles
• Own the vision, lifecycle, and roadmap for core platforms
• Implement best-in-class platform engineering practices
• Partner deeply with CIOs and engineering teams
• Collaborate with enterprise architecture functions
• Establish and monitor clear KPIs and maturity metrics
• Prioritize platform investments and portfolio via value-based roadmaps
• Drive AI-first principles into platforms

VP, Enterprise Platform Strategy – Activation

• Lead monthly Recovery system releases, maintaining release calendars, scope alignment, readiness checkpoints, and promotion criteria
• Ensure QA/UAT completion and formal sign-offs prior to production promotion; facilitate go/no-go readiness discussions and post-release validation
• Coordinate with other Agile Release Trains (ARTs) and platform teams to manage dependencies, sequencing, and shared build impacts, including PI planning prioritization
• Partner with Product Owners, IT Project Managers, Scrum Masters, and Build/Run leaders to manage enhancements, defects, and technical debt tracked in JIRA
• Support backlog refinement and delivery execution by clarifying requirements, strengthening acceptance criteria, identifying risks, and escalating blockers
• Drive continuous improvement in intake, release, and change processes to improve throughput and reduce delivery risk
• Provide guidance on Debt Manager configuration, integration/interface design, and solutioning for complex Recovery needs
• Advise on system impacts related to Fit Logic Advisor rules, security roles/privileges, and supplier management for inbound/outbound file processing and configuration
• Partner with technology teams to identify requirements/design gaps and recommend solutions for integration-focused work
• Collaborate with QA/UAT teams to ensure testing strategy, coverage, and defect triage support release quality and operational readiness
• Support business readiness by providing input on job aids, training materials, and release communications to enable smooth adoption
• Participate in Process Owner forums as an SME; identify process gaps and recommend mitigations/enhancements to support Recovery performance (including reducing stagnant inventory)

AVP, Change Management

• Lead monthly Recovery system releases, maintaining release calendars, scope alignment, readiness checkpoints, and promotion criteria
• Ensure QA/UAT completion and formal sign-offs prior to production promotion; facilitate go/no-go readiness discussions and post-release validation
• Coordinate with other Agile Release Trains (ARTs) and platform teams to manage dependencies, sequencing, and shared build impacts, including PI planning prioritization
• Partner with Product Owners, IT Project Managers, Scrum Masters, and Build/Run leaders to manage enhancements, defects, and technical debt tracked in JIRA
• Support backlog refinement and delivery execution by clarifying requirements, strengthening acceptance criteria, identifying risks, and escalating blockers
• Drive continuous improvement in intake, release, and change processes to improve throughput and reduce delivery risk
• Provide guidance on Debt Manager configuration, integration/interface design, and solutioning for complex Recovery needs
• Advise on system impacts related to Fit Logic Advisor rules, security roles/privileges, and supplier management for inbound/outbound file processing and configuration
• Partner with technology teams to identify requirements/design gaps and recommend solutions for integration-focused work
• Collaborate with QA/UAT teams to ensure testing strategy, coverage, and defect triage support release quality and operational readiness
• Support business readiness by providing input on job aids, training materials, and release communications to enable smooth adoption

Vice President jobs in Connecticut

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AVP, Acquisitions and Engagement Manager

VP, Technology Change Management

VP, ISV – Partner Solutions

AVP – Technology

VP, Strategy – Flexible Options Available

VP, Lead Customer Activation Initiatives Manager

Vice President – Strategic Accounts

VP, Advanced Planning

Regional Vice President – Data Foundation

VP, Co-Brand & Lifecycle Analytics

VP, Co-Brand & Lifecycle Analytics

AVP, Team Manager

AVP, Client Development

VP, Property Major Case, Large Loss

AVP, Creative Technology & Enablement Leader

Senior Vice President, Ambulatory RCM – Northeast

VP, Cloud Agile Lead

VP, Enterprise Platform Strategy – Activation

AVP, Change Management

AVP, Change Management