Supervisor

• Oversee the safety, performance, and daily operations of the Field Service team
• Lead, train, mentor, and support Field Service Technicians
• Monitor field operations and ensure safety compliance
• Conduct field safety audits and training sessions
• Oversee material orders, on-time delivery, and schedule adjustments
• Guide technicians in diagnosing product failures, damage, and workmanship issues
• Ensure field work meets company quality standards
• Assist with on-site repairs, evaluations, and inspections
• Maintain documentation of service activities
• Prepare detailed customer reports with photos, issue descriptions, and product identification
• Ensure timely resolution of customer issues and maintain customer satisfaction
• Liaise between customers and the field service team
• Review team expense reports bi-weekly
• Attend and document water testing and resolve identified issues
• Ensure readiness of tools, equipment, and materials
• Conduct regular site visits and provide team oversight through air and ground travel

Field service supervisor overseeing window and door installation support for JELD-WEN

National Field Service Supervisor

Field Service Supervisor overseeing technicians, safety, repairs, and customer service for JELD-WEN’s window and patio-door manufacturing division. Coordinating site visits, materials, quality inspections, and frequent national travel.

• Plan, direct, and coordinate activities of the managed HIM functional unit
• Manage and supervise staff
• Communicate and collaborate with the HIM Department and DHTS
• Plan daily workflow and work assignments
• Monitor assignments to ensure daily coverage
• Liaise with hospital and clinic personnel to resolve problems and concerns and ensure electronic health record integrity
• Review work queues daily, identify priorities, resolve target-achievement problems, and adjust assignments
• Apply state and federal laws and regulatory requirements applicable to the work unit
• Ensure quality, timeliness, and customer satisfaction metrics are met
• Recruit, select, orient, and train new staff with the HIM System Manager
• Identify professional development needs, initiate continued development training, and monitor progress
• Monitor staff productivity and quality expectations
• Recommend performance standards and complete annual performance reviews with the HIM System Manager
• Serve as technical expert for staff questions, problems, and difficult customer situations
• Recommend departmental policies and procedures, including documentation and testing of database logic needs
• Provide timely verbal and written responses to internal and external customers
• Develop operating goals and objectives; recommend, implement, and administer operating protocols and procedures
• Participate in employee engagement initiatives based on work culture scores and action plans
• Perform other related duties as required

HIM Supervisor overseeing healthcare revenue-cycle records and electronic health record workflows at Duke Health

HIM Supervisor

HIM Supervisor overseeing healthcare revenue-cycle records and electronic health record workflows at Duke Health. Managing staff, work queues, compliance, productivity, quality, and customer service.

• Oversee regionally based Environmental Senior Specialists serving as primary contacts for the NC DEQ Solid Waste Section and its programs
• Serve as first-line supervisor for Solid Waste Section representatives in Western District North Carolina
• Ensure effective implementation of the Solid Waste Management Act and related requirements to protect public health and the environment
• Represent the Solid Waste Section to local government and industrial decision-makers
• Train personnel and respond to requests involving complex waste management processes
• Engage with local governments, consultants, attorneys, media, state and federal agencies, and industrial sectors on regulatory and technical solid waste issues
• Present to local boards, councils, citizens groups, and professional organizations
• Serve as the primary state-to-local-government contact and resource on state issues
• Assist with planning and implementing disaster-response efforts for generated debris in Western North Carolina
• Coordinate with the training coordinator to implement internal and external training programs
• Coordinate and manage remediation projects, closure evaluations, and sensitive site investigations
• Travel extensively within western North Carolina

Environmental supervisor managing North Carolina solid waste programs for DEQ

Environmental Program Supervisor I

Environmental supervisor overseeing North Carolina DEQ solid waste staff and regulatory programs. Coordinating remediation, disaster debris response, training, and sensitive site investigations across western North Carolina.

• Plan, direct, and monitor production to meet specifications, schedules, volume/cost/wastage targets, and quality standards
• Liaise with Manufacturing Engineering, Supply & Logistics, Sales, and related functions to develop production schedules and allocate labor and capital resources
• Plan, prioritize, and manage production line maintenance and downtime to minimize disruptions
• Supervise entry-level or semi-skilled hourly production, craft, and clerical employees
• Coordinate resources and set daily team priorities to achieve task completion and operational objectives
• Monitor daily operations of a unit or sub-unit
• Identify, troubleshoot, and resolve day-to-day technical and operational problems
• Coordinate with related areas to improve efficiency
• Direct work-unit operations according to schedules and deliverables
• Manage people-related actions including hiring, terminating, rewarding, training, and developing employees
• Follow plant rules, processes, hygiene, and allergen procedures for Safe Quality Foods
• Report potentially unsafe SQF conditions and customer complaints to an authorized person
• Participate in SQF root-cause and corrective-action activities as required

Manufacturing Supervisor overseeing paperboard packaging production for Graphic Packaging International

Manufacturing Supervisor

Manufacturing Supervisor overseeing paperboard packaging production at Graphic Packaging International. Directing hourly teams, production schedules, resources, maintenance, and Safe Quality Food compliance.

• Assign, monitor and review progress and accuracy of work, direct efforts and provide technical guidance on more complex* issues
• Assumes accountability for decisions made by subordinate staff
• May spend a portion of time performing individual tasks related to the unit, however, supervisory activities constitute a primary part of the job
• Provide major input into hiring decisions
• Provide major input into rewarding and disciplinary actions
• Execute annual goals and priorities
• Ensure subordinates perform work as prescribed by policies and procedures in order to achieve productivity, service, and quality standards
• Administer and execute policies and procedures affecting staff
• Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
• Motivate, guide, and train staff
• Listen and resolve grievances
• Additional responsibilities as assigned

Implementation Supervisor overseeing customer service in the insurance sector

Implementation Supervisor

Implementation Supervisor directing teams in customer service within the insurance industry. Ensuring compliance with policies and managing staff performance while supporting growth and development.

• Provide leadership to the Production Department and ensure the day-to-day execution of all production activities.
• Ensure consistent operation of all equipment and processes.
• Ensure the delivery of consistent services and products that meet all customer objectives and expectations.
• Responsible for direct supervision of designated shift and will act as technical resource to the shift.
• Rotation between shifts may occur, as needed.
• Ensure all Associates are trained to meet the requirements of their jobs.
• Direct and complete Associate performance reviews.
• Responsible for safety, on-time delivery, promoting and maintaining excellent quality through the process, Associate and process efficiency, continuous improvement initiatives and timeliness of all products produced on assigned shift.
• Verify all daily labor times.
• Participate in cross-functional teams as a production representative with the goal of reducing variance.
• Participate in, promote, and actively use Lean Manufacturing Principals throughout the organization.
• Initiate appropriate actions for maintaining a safe and clean work environment.
• Assist in work-related accident reports and investigations, as required.
• Ensure compliance with all safety and environmental procedures and regulations.
• Responsible for all department scheduling to meet production and shipment schedules.
• Responsible for participating and engaging in continuous improvement projects across the organization.
• Travel to other HEXPOL locations or to customers may be required.
• Perform any other project/task as assigned by Management.

Production Supervisor leading day-to-day production activities at HEXPOL.

Production Supervisor

Production Supervisor providing leadership to the production department at HEXPOL. Ensuring consistent operation and quality in manufacturing processes.

• Review of automobile claim investigations.
• Make handling recommendations and provide directions to subordinates.
• Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.
• Determine, recommend and grant authority for settlement and payment processes.
• Responsible for overall file handling and work product quality of subordinates.
• Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
• Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives.
• Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations.
• Provide feedback to Management on process and system improvement initiatives for the department.
• Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.
• Staff Training-Foster a highly focused training and development environment within the Claims Department.
• Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules.
• Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations.
• Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching.
• Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent.
• Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance.
• Other duties as necessary.

Claims Supervisor overseeing a team of Claims Representatives in a remote position

Claims Supervisor

Claims Supervisor overseeing team of Claims Representatives ensuring quality and compliance in claims processing. Aspiring insurance coverage provider committed to outstanding service at Aspire General Insurance Company.

• Oversee the day-to-day work functions of the assigned claims area
• Provide technical and leadership support to staff to resolve complex issues
• Develop and implement policies and procedures that comply with state and federal regulations
• Help to identify opportunities for improvements and resolve operational gaps/problems with a financial, regulatory, cost/benefit and stakeholder experience
• Serve as a point of escalation for complex claims
• Monitor claims quality reviews for accuracy, document results and identify trends and systemic root cause analysis
• Prepare reporting, analysis and insights that is consistent with defined standards to drive operational excellence
• Maintain appropriate records, files, documentation, etc.

Supervisor overseeing claims processing for health insurance organization

Supervisor managing day-to-day operations in health insurance claims processing. Leading staff and ensuring compliance with regulations and quality standards.

• Oversee the day-to-day quality operations within an assigned function
• Responsible for all quality aspects of Operations and Account Management
• Supervise direct reports as well as the attainment of daily operational goals
• Manage day-to-day planning and scheduling
• Ensure compliance with Health and Safety Management State/Local/Federal regulations

Quality Supervisor leading quality operations in supply chain solutions

Quality Supervisor

Quality Supervisor overseeing day-to-day quality operations within the supply chain solutions division. Ensuring compliance and leading a team in quality and kitting processes.

• Directs shift operations and ensures product integrity according to production schedule and safety regulations
• Maintains floor presence to minimize discrepancies and promote compliance
• Participates in process/product troubleshooting
• Acts as initial point of contact for partner groups
• Manages employee performance and ensures timely training

Manufacturing Supervisor overseeing daily operations of manufacturing department

Manufacturing Supervisor I – PFF

Manufacturing Supervisor overseeing daily operations of a manufacturing department for a global healthcare company. Ensuring compliance with cGMP and safety regulations while managing team performance.

• Directs shift operations and ensures product integrity in accordance with the production schedule, cGMP, safety regulations and policies & procedures.
• Maintains floor presence to minimize discrepancies and promote process compliance and accurate documentation.
• Participates in process/product troubleshooting in order to correct/maintain desirable process parameter.
• Acts as an initial point of contact for partner groups (i.e. Maintenance, Quality, Tech Doc Support, etc.)
• May recommend and with direction, implement measures to improve production methods, equipment performance, facility layout and quality of product.
• Manage employees performance, coach and counsel for development.
• Ensures required training for employee is achieved, effective and timely.

Manufacturing Supervisor overseeing operations at Grifols

Manufacturing Supervisor I

Manufacturing Supervisor overseeing daily operations to ensure product integrity at Grifols. Responsible for managing production processes and team performance in compliance with regulations.

• Provide direct supervision and oversight for a localized, multi-disciplinary team supporting Innovations members living with mental health, substance use, and intellectual/developmental disabilities.
• Ensure staff utilize workflows as required to complete Care Management comprehensive assessment and care plans for members as care needs change.
• Establish a team based, person-centered approach to coordination of care to be implemented by all team members that effectively manages a member’s physical health, behavioral health, and social determinant of health needs using established workflows and processes effectively and efficiently.
• Monitor teams to help ensure integration of care through the establishment of a multi-disciplinary team to meet the member’s needs.
• Be familiar with evidenced-based and best practices for members and translate that knowledge into specific process, procedures, and workflows for staff to identify and facilitate effective and efficient coordination and management of care for members.

IDD District Supervisor overseeing care management in North Carolina

District Supervisor

IDD District Supervisor overseeing a skilled care team providing support within a managed care environment. Role focuses on managing care for individuals with serious mental health and developmental disabilities in North Carolina.

• Ensure production of manufactured and assembled products starts and finishes within budget and on time.
• Develop KPI’s for leadership and team members that measures success and daily goal achievement.
• Participate in the hiring and training of team members within each department.
• Create daily schedule for production, measures actual results vs plan.
• Conduct performance evaluations that are timely and constructive.
• Maintain product quality guidelines as set by engineering and management.
• Motivate and mentor employees, providing support and guidance.
• Establish quantitative and qualitative metrics, guidelines, and standards by which each department’s efficiency and effectiveness can be evaluated; identify opportunities for improvement.
• Review, analyze, and evaluate process flows within each department and coordinating functional areas.
• Implement and maintain inventory control metrics, cycle count tracking, as well as disposition of drop material and scrap.
• Implement policies and procedures that will improve day-to-day production.
• Own production schedule coordinating efforts between engineering and purchasing, and communication with sales.
• Ensure work environments are adequate and safe.
• Communicate and explain new directives, policies, or procedures to team and supervisors.
• Monitor production and resolve issues as they arise, reporting metrics weekly to the management team.
• Improve customer service and satisfaction through quality and on time delivery.
• Lead coordination and integration of efforts among production control, purchasing, engineering, technology, and customer service to produce smoother workflow and more cost-effective business processes.
• Set direction and produce plans in order to meet division goals.
• Project a positive image of the organization to employees, customers, industry, and community.

Supervisor ensuring timely and budget-friendly production at Wastequip

Department Supervisor

Supervisor role at Wastequip overseeing production efficiency and team performance to ensure timely and budget-friendly outcomes in manufacturing.

• Provide direct supervision and oversight for assigned team.
• Ensure the appropriate completion of Housing Assistance Payment (HAP) contracts to include monthly review of invoices.
• Monitor and reconcile housing data in the North Carolina Housing and Finance Agency (NCHFA) platform on an ongoing basis and ensures outstanding tenancy issues are addressed timely.
• Oversee the housing inspection referral process with 3rd party inspection vendor and leads meetings to provide updates on outstanding inspection referrals.
• Provide technical assistance to Housing Specialists and landlords regarding specific member needs.

TCL Housing Supervisor overseeing team to support housing for individuals with mental health needs

Housing Supervisor

TCL Housing Supervisor overseeing team of Housing Specialists for individuals with mental health needs. Managed care coordination for supportive housing within Trillium's catchment area in North Carolina.

• Oversee execution of tactical media plans for higher education clients’ campaigns
• Provide support, review, and quality assurance on campaigns managed by channel specialists
• Focus on solidifying and improving the team’s ad operations
• Collaborate with Strategists and Client Success Managers
• Provide strategic guidance and subject matter expertise in media plans

Media Supervisor overseeing media plans for higher education clients

Media Supervisor

Media Supervisor overseeing execution of digital media plans for higher education clients. Collaborating with strategists and ensuring high-quality execution of campaigns.

• Provide supervision for social work staff in the Family In Home Division.
• Ensure delivery of high-quality, legally compliant, and client-centered services.
• Administer and assure compliance with county and governmental policies.
• Manage social workers and relevant service programs under supervision.
• Participate in budget preparation and program development.

Social Work Supervisor overseeing the Family In Home Division

Social Work Supervisor III – Family In Home Division

Social Work Supervisor overseeing the Family In Home Division for child welfare services. Ensuring high-quality supervision and support for social work staff handling child maltreatment cases.

• Directs shift operations and ensures product integrity in accordance with the production schedule, cGMP, safety regulations and policies & procedures
• Maintains floor presence to minimize discrepancies and promote process compliance and accurate documentation
• Participates in process/product troubleshooting in order to correct/maintain desirable process parameter
• Acts as an initial point of contact for partner groups (i.e. Maintenance, Quality, Tech Doc Support, etc.)
• Research and address simple process deviations, documentation errors, etc.
• Qualified to operate all equipment and lead processes to ensure the production schedule is met
• May recommend and with direction, implement measures to improve production methods, equipment performance, facility layout and quality of product
• Manage employees performance, coach and counsel for development
• Ensures required training for employee is achieved, effective and timely
• Makes decisions independently, but within a well-defined area

Manufacturing Supervisor managing day-to-day operations in healthcare manufacturing

Manufacturing Supervisor – Day Shift

Manufacturing Supervisor directing shift operations and ensuring product integrity in healthcare manufacturing. Leading teams, maintaining compliance, and troubleshooting processes for optimal production.

• Responsible for maximizing product performance and value to Tenet Patient Financial Services, its clients and the healthcare market through effective supervision, direction and operation of the government programs product and the coordination of its delivery through field operation offices.
• Provides overall supervision of Government Programs for assigned division including direction, knowledge, and resources to management and staff to enable them to expedite governmental program recovery and decrease facility bad debt.
• Ensures staff understanding and application of local, state and federal laws and guidelines.
• Develops and delivers Eligibility Program training to divisional staff and its clients.
• Provides direction to staff on issues/questions relating to Government ProgramsDevelops, refines and manages the product to maximize operational goals and objectives while working with the management team and staff.
• Monitors and builds team morale and productivity as measured against planned objectives. Identifies key performance indicators and utilize them to track and manage product performance.

EES Supervisor overseeing government programs for healthcare financial services

EES Supervisor

EES Supervisor maximizing product performance at Tenet Patient Financial Services. Leading government programs supervision and team coordination for optimal operational outcomes.

• Supervises the Guest House Attendants and Leads to include assigning and distributing work
• Observing work progress, production, adherence to quality and safety standards
• Coaching, counseling, tutoring, and mentoring employees
• Approving and disapproving leave, recommending personnel actions, providing input on performance reviews and approving time & attendance
• Training employees and recommending awards and discipline as necessary
• Interviews applicants and makes selections of new employees

Housekeeping Supervisor overseeing Guest House Attendants

Housekeeping Supervisor – PT

Housekeeping Supervisor managing Guest House Attendants in Elizabeth City, NC. Supervising work assignments, quality adherence, and employee training while ensuring safety standards are met.

• Overseeing daily operations in the Kit Assembly / Clean Room
• Establish work procedures and meet daily and weekly production goals
• Maintain 5S standards to promote workplace organization and continuous improvement
• Coordinate with the Planning department to prioritize production orders and ensure timely completion of work
• Track and maintain production metrics: output, downtime and labor hours
• Monitor production efficiency, ensuring products meet quality standards
• Track, analyze, and communicate KPIs to drive operational excellence
• Ensure compliance with all safety, regulatory, quality, GMP to maintain a safe and compliant work environment
• Directly supervise, coach, and mentor employees in the Kit Assembly area, fostering a high-performing team
• Address employee relations, attendance, performance, and corrective actions in accordance with company policies and procedures

Kit Assembly Supervisor overseeing daily operations in the Kit Assembly / Clean Room

Kit Assembly Supervisor – Day Shift

Kit Assembly Supervisor overseeing daily operations in the Kit Assembly / Clean Room at SARSTEDT. Ensuring efficiency goals and quality standards are met while supervising a team of 25 employees.

Supervisor jobs in North Carolina

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National Field Service Supervisor

HIM Supervisor

Environmental Program Supervisor I

Manufacturing Supervisor

Implementation Supervisor

Production Supervisor

Claims Supervisor

Claims Supervisor

Quality Supervisor

Manufacturing Supervisor I – PFF

Manufacturing Supervisor I

District Supervisor

Department Supervisor

Housing Supervisor

Media Supervisor

Social Work Supervisor III – Family In Home Division

Manufacturing Supervisor – Day Shift

EES Supervisor

Housekeeping Supervisor – PT

Kit Assembly Supervisor – Day Shift