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Implementation Supervisor
CBIZImplementation Supervisor directing teams in customer service within the insurance industry. Ensuring compliance with policies and managing staff performance while supporting growth and development.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and supervisory skills in the insurance industry, with a focus on staff training, performance management, and adherence to policies and procedures. Proficient in communication and problem-solving, ensuring high standards of service and productivity.
Highest-signal resume keywords
Customer Service ExperienceInsurance Industry KnowledgeStaff Training and DevelopmentPolicy AdministrationStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical KnowledgeProblem AnalysisPolicy InterpretationPerformance MonitoringDecision Making
Soft Skills
Motivational SkillsGrievance ResolutionGuidance and Direction
Tools & Technologies
Applicable Technology Proficiency
Certifications & Qualifications
Current Required Licenses
Industry Keywords
Insurance IndustryCustomer ServiceStaff AccountabilityService StandardsQuality Standards
About the role
Key responsibilities & impact- Assign, monitor and review progress and accuracy of work, direct efforts and provide technical guidance on more complex* issues
- Assumes accountability for decisions made by subordinate staff
- May spend a portion of time performing individual tasks related to the unit, however, supervisory activities constitute a primary part of the job
- Provide major input into hiring decisions
- Provide major input into rewarding and disciplinary actions
- Execute annual goals and priorities
- Ensure subordinates perform work as prescribed by policies and procedures in order to achieve productivity, service, and quality standards
- Administer and execute policies and procedures affecting staff
- Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
- Motivate, guide, and train staff
- Listen and resolve grievances
- Additional responsibilities as assigned
Requirements
What you’ll need- High School Diploma or GED equivalent required
- More than 5 years customer service experience in the insurance industry required
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrate industry experience and technical knowledge in area of expertise
- Proficient use of applicable technology
- Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
- Strong communication skills both oral and written with all levels of organization, both internally and externally
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account CBIZ Website LinkedIn All Job Openings 10,000+ employees Founded 1996 🛡️ Insurance 🏥 Healthcare 🏭 Manufacturing Insurance
- Healthcare
- Manufacturing CBIZ is a national professional services firm built for the middle market that provides accounting, tax, advisory, benefits, insurance, and technology solutions to businesses and organizations. The company combines local relationships with national resources to deliver services including audit and attest (through its licensed CPA entity), tax planning and compliance, risk and advisory, HR and benefits administration, insurance solutions, investment and transaction advisory, and technology and cybersecurity services. CBIZ focuses on industry-specific guidance and data-driven insights to help clients grow, manage risk, and improve operations. Implementation Supervisor Job not on LinkedIn 🔥 36 minutes ago 🏢🏡 High Point – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Supervisor 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Assign, monitor and review progress and accuracy of work, direct efforts and provide technical guidance on more complex* issues
- Assumes accountability for decisions made by subordinate staff
- May spend a portion of time performing individual tasks related to the unit, however, supervisory activities constitute a primary part of the job
- Provide major input into hiring decisions
- Provide major input into rewarding and disciplinary actions
- Execute annual goals and priorities
- Ensure subordinates perform work as prescribed by policies and procedures in order to achieve productivity, service, and quality standards
- Administer and execute policies and procedures affecting staff
- Analyze and resolve problems interprets policies and demonstrate solid subject matter knowledge
- Motivate, guide, and train staff
- Listen and resolve grievances
- Additional responsibilities as assigned 🎯 Requirements
- High School Diploma or GED equivalent required
- More than 5 years customer service experience in the insurance industry required
- Must maintain current required licenses and certifications relevant to field of expertise
- Demonstrate industry experience and technical knowledge in area of expertise
- Proficient use of applicable technology
- Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
- Strong communication skills both oral and written with all levels of organization, both internally and externally Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs