Claims Supervisor

Aspire General Insurance

Claims Supervisor overseeing team of Claims Representatives ensuring quality and compliance in claims processing. Aspiring insurance coverage provider committed to outstanding service at Aspire General Insurance Company.

Posted 7/31/2026full-timeRemote • Alabama, Arizona, California, Connecticut, Florida, Hawaii, Illinois, Kansas, Louisiana, Mississippi, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $82,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing automobile claims investigations, ensuring compliance with industry standards and regulations, and fostering a high-performance environment through effective training and development. Proficient in producing clear documentation and maintaining organized claims processes while managing multiple priorities in a fast-paced setting.

Highest-signal resume keywords

Property And Casualty Insurance ExperienceClaims Handling And AdjudicationSubrogation And Property Damage ClaimsStrong Interpersonal And Customer Service SkillsProficiency In Windows And MS Office

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationClaims AdjudicationSettlement And Payment ProcessesFile Handling And Quality ControlDocumentation And ReportingOrganizational Structure ImplementationProcess Improvement InitiativesPerformance EvaluationTime ManagementAnalytical Skills

Soft Skills

Interpersonal SkillsCustomer Service SkillsDecision MakingOrganizational SkillsTraining And Development

Industry Keywords

Insurance Industry PracticesDepartment Of Insurance ComplianceHigh Volume EnvironmentFast-Paced EnvironmentEmployee Performance Documentation

About the role

Key responsibilities & impact

Review of automobile claim investigations.
Make handling recommendations and provide directions to subordinates.
Ensure ongoing adjudication of claims within company standards and industry best practices and regulations.
Determine, recommend and grant authority for settlement and payment processes.
Responsible for overall file handling and work product quality of subordinates.
Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation.
Assist in the operations of the claims department, including making recommendations and implementing an organizational structure adequate for achieving the department's goals and objectives.
Maintain a documented system of claims policies, systems, procedures and workflows to ensure smooth operations.
Provide feedback to Management on process and system improvement initiatives for the department.
Report to Management as soon as there is an awareness of any issues or concerns which may be detrimental to the department or Company; recommend policies and procedures to Management regarding quality issues that may arise.
Staff Training-Foster a highly focused training and development environment within the Claims Department.
Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance Company and partner’s policies, procedure and work rules.
Communicate and provide timely notification to the Human Resources Department for all things related to employee attendance, punctuality or possible leave related situations.
Provide timely and thorough documentation for all things related to employee performance, training, recognition and/or coaching.
Evaluate subordinates’ performance and administer personnel actions as required in coordination with human resources department. Ensure the Department has adequate scheduling, including time-off requests, work shift management, etc Assist to identify, recruit, hire and develop top talent.
Ability to achieve targeted performance goals Maintain that sensitive information regarding employees and the Company is kept confidential Regular and predictable punctuality and attendance.
Other duties as necessary.

Requirements

What you’ll need

Three plus years’ experience in Property and Casualty insurance industry.
Must have a clear understanding of insurance industry practices, standards and terminology.
Experience in handling subrogation, property damage and injury claims required.
Must be able to pass a background check.
Must have the ability to work in a high volume, fast-paced environment while managing multiple priorities.
Must have a disciplined approach to all job-related activities.
Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills.
Must have strong keyboard skills as well as proficiency in Windows and MS Office products.

Benefits

Comp & perks

Medical
Dental
Vision
HSA*
PTO
401k
Company observed Holidays