Solutions Engineer

• Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.
• Perform assessments of existing customer systems and provide feedback on migrations or upgrade level of effort.
• Integrate Avaya Aura with Call Center solutions, as needed.
• Configure SIP circuits between Aura and SBCs such as AudioCodes.
• Support Microsoft Teams Calling using Direct Routing.
• Oversee Carrier Voice Network Management and third-party connectivity.
• Perform infrastructure patching and maintenance activities to ensure a secure and stable telephony environment.
• Configure E911 as required for compliance with FCC rules.
• Collaborate with the managed services team to support complex customer issues and P1 tickets.

Implementation Engineer – Unified Communications, Contact Center Solutions

• Work with customers of all sizes to identify their pain points and use-cases that RecordPoint can assist with
• Identify novel use-cases, and design and build effective solutions and material for these
• Present to customers, both in person and remotely, to demonstrate our platform and solutions
• Create and develop technical solutions and POCs, leveraging the engineering team where needed
• Prepare commercial proposals and respond to RFPs, RFIs and other proposal requests
• Work with the sales teams to chase leads, convert customers, grow sales and upsell to existing clients
• Assist with identifying product enhancements and sharing these with the product, marketing and engineering teams
• Engage with existing customers to accelerate deployment and contribute to successful outcomes
• Promote RecordPoint and its developer platform at events, including conferences, tech meetups and user meetups
• Continuously develop, maintain and enhance technical sales assets and materials, and internal documentation
• Assist with the qualification of potential leads where technical expertise is required

Senior Solutions Engineer

• Partner with Account Executives to drive net-new business
• Lead the technical sales process from discovery through evaluation, solution design, and business justification
• Serve as a trusted advisor, uncovering customer challenges, align Darktrace’s AI-powered platform to their needs
• Demonstrate measurable security and business outcomes
• Translate complex cybersecurity risks into clear impact across network, cloud, and hybrid environments

• Lead digital health solutions and laboratory informatics implementation projects, ensuring delivery within scope, timeline, and business objectives.
• Serve as the primary customer contact throughout the project lifecycle and coordinate activities across sales, service, delivery, and implementation teams.
• Partner with customer IT and laboratory stakeholders to support LIS integrations and connectivity initiatives.
• Collaborate on implementations involving laboratory information systems including EPIC Beaker, Cerner, Meditech, Sunquest, Soft, and comparable platforms.
• Support deployment of diagnostic instruments, laboratory automation solutions, middleware applications, and digital health technologies.

Digital Health Solutions Project Manager, Lab Informatics

• Own the full pre-sales technical experience for MSP and enterprise accounts
• Collaborate closely with Account Executives and Sales Leadership to drive channel growth
• Partner with onboarding and Customer Success teams to accelerate time-to-value
• Support the review and alignment of technical content within RFPs and RFIs
• Serve as a strategic voice between Sales and Product
• Build and maintain reusable technical assets
• Represent NinjaOne at MSP and IT channel events

Enterprise Solutions Engineer – MSP

• Responsible for achieving territory sales quota for assigned Fresenius Kabi Infusion Delivery product line: IV Solutions, infusion pumps, dedicated and nondedicated IV sets, accessories, safety software and Closed System Transfer Device System.
• Maintain a high level of technical and commercial competence on relevant products, technologies, and services.
• Quick demonstration of expertise and establishment of credibility with clinical and executive decision makers.
• Utilize a consultative process and value based selling technique to address specific customer needs.
• Know the strengths and weaknesses of competing products in the market and how to position Fresenius Kabi’s offerings against them clinically.
• Demonstrate the clinical / financial ROI of a solution.
• Lead effective business discussions with economic buyers and high-level contacts in the account.
• Develop a comprehensive territory-specific business plan that includes strategies and tactics aimed at achieving quarterly sales goals.
• Identify and develop new business opportunities within assigned territory.
• Communicate with managers and align sales efforts with Company and regional targets.
• Approach each customer with a total account management perspective, leveraging resources appropriately, and accurately articulating the value proposition for the customer.
• Understand market dynamics and healthcare trends.

Senior Account Manager, Infusion Delivery Solutions

• Lead a global, multi-layered team. Manage and develop distributed managers and their teams of Sales Engineers and Solutions Consultants across regions. Hire, coach, and retain top technical talent; set clear career paths; and build a culture of technical excellence, curiosity, and customer obsession.
• Own the technical win in pre-sales. Lead the Sales Engineering team to drive pipeline conversion through world-class demos, proofs of concept, technical discovery, and value engineering — consistently earning the technical decision.
• Own the post-sales technical escalation path. Lead the Solutions Consultants team as the technical escalation path for CSMs and the driver of technical cross-sell across our product suite. (Note: with a dedicated Professional Services team being stood up, Solutions Consultants are not expected to own customer onboarding today — though this scope may evolve.)
• Stay hands-on when it counts. Be willing and able to personally jump into a high-stakes customer call and lead it — you set the technical bar by example, not just from the org chart.
• Elevate RFPs and security assessments. Build a scalable, high-quality function for RFPs, security questionnaires, and technical/security assessments — improving accuracy, consistency, and turnaround, and building reusable content that raises win rates.
• Enable and scale the channel. Technically enable partners — training, certification, demo readiness, and deal support — so they can independently represent and implement our product.
• Partner with Enablement. Work with Sales Enablement to design and deliver technical training, certification, demo standards, and competitive playbooks that keep the team and the wider revenue org sharp.
• Be the voice of the customer to Product. Capture field and technical feedback and channel it to Product and Engineering to influence the roadmap.
• Operate as a revenue leader. Contribute to forecasting, capacity planning, and go-to-market strategy with the CRO and revenue leadership team, and define the metrics and processes that make the function measurable and scalable.

Director, Global Solutions Engineering

• Deploy, configure, and validate GridOS Plan solutions using Kubernetes, Helm, and containerized services
• Support implementations across on-premises, hybrid, and cloud environments
• Troubleshoot deployment, configuration, networking, and Linux system issues
• Work with customer IT and application teams to support installation and integration activities
• Investigate data quality issues involving telemetry, GIS, weather, asset, or operational data
• Support integrations using REST APIs, messaging, middleware, and file-based exchanges
• Develop or maintain data workflows, integration utilities, or scripts as needed
• Support deployment automation, CI/CD practices, and release validation where applicable
• Document deployment steps, data flows, interface mappings, and troubleshooting procedures
• Identify opportunities to improve implementation efficiency and standardize repeatable practices
• Provide clear updates and technical issue summaries to internal and customer stakeholders
• Perform other duties and responsibilities as assigned

Software Integration & Deployment Engineer, GridOS

• Deploy, configure, and validate GridOS Plan solutions using Kubernetes, Helm, and containerized services
• Support implementations across on-premises, hybrid, and cloud environments
• Troubleshoot deployment, configuration, networking, and Linux system issues
• Work with customer IT and application teams to support installation and integration activities
• Investigate data quality issues involving telemetry, GIS, weather, asset, or operational data
• Support integrations using REST APIs, messaging, middleware, and file-based exchanges
• Develop or maintain data workflows, integration utilities, or scripts as needed
• Support deployment automation, CI/CD practices, and release validation where applicable
• Document deployment steps, data flows, interface mappings, and troubleshooting procedures
• Identify opportunities to improve implementation efficiency and standardize repeatable practices
• Provide clear updates and technical issue summaries to internal and customer stakeholders

Software Integration & Deployment Engineer – GridOS

• Build, coach, and develop a high-performing Solutions Architecture organization across the US & Canada.
• Partner with Sales to develop and execute technical sales strategies that accelerate enterprise adoption and contribute directly to revenue growth.
• Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases, and technical delivery frameworks.
• Lead technical engagements with enterprise customers, serving as a trusted advisor to executive and technical stakeholders throughout the sales cycle.
• Guide customers in designing secure, scalable, production-ready agentic AI solutions across cloud, hybrid, VPC, and on-premises environments.
• Partner closely with Product and Engineering to translate customer feedback and market needs into platform improvements and roadmap priorities.
• Continuously improve technical sales processes, customer onboarding, and solution delivery practices to maximize team effectiveness and customer outcomes.

Head of Solutions Architecture

• Lead enterprise-wide architectural initiatives
• Architect complex enterprise solutions incorporating data, BSS/OSS, and identity management systems
• Provide strategic architectural guidance

Senior Solutions Architect

• Articulate the F5 product strategy, messaging, and positioning
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proofs of concept
• Drive the sales process in partnership with the Account Manager
• Consistently provide world-class customer service through the customer life cycle

Solutions Engineer III – Distributed Cloud

• Lead end-to-end solutioning for complex AMS opportunities from qualification through contract signature.
• Design AI-enabled operating models spanning L.15/L2/L3 support, application engineering, SRE, DevSecOps, platform engineering, and continuous modernization.
• Architect autonomous application operations using agentic AI, policy as code, intelligent automation, and observability.
• Develop transition, transformation, governance, staffing, sourcing, and pricing strategies.

Assoc Partner – Agentic Application Management Services Solution Architect

• Design and code automated test equipment software to support formal and informal verification of avionics requirements (qualification and acceptance testing)
• Participate in the requirements, design, and architecture
• Develop software for various prototype objectives
• Integrate software models, sensor drivers, and hardware emulators
• Support the integration of flight avionics, operator consoles, and test equipment to verify the requirements and performance of the flight software
• Support problem investigation and resolution
• Establish and follow software development processes to ensure test equipment software is reliable, released and configuration managed

Senior EGSE Hardware/Software Integration Engineer – Lunar Permanence

• Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers
• Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate
• Tracking account activity for business analysis and reporting, designing technical solutions to meet our customers needs
• Leading sales activities such as Technical Demos and Proof of Concepts (POCs)

• Partner with ISVs on discovery, architecture reviews, technical deep dives, POCs, benchmarks, demos, and production deployment guidance
• Advise on the design, build-out, and optimization of accelerated AI infrastructure, including large-scale clusters
• Support infrastructure design across compute, networking, storage, containers, observability, security, power, and data center operations
• Drive adoption of systems monitoring, telemetry, and management tools to improve cluster utilization, reliability, performance and workload insight
• Build repeatable reference architectures, deployment guides, sizing guidance, benchmark reports, technical playbooks, demos and whitepapers
• Travel up to 20% customer meetings may be required

Senior Solutions Architect – AI Infrastructure, Enterprise ISVs

• Partner closely with Account Management and Channel teams to drive successful customer outcomes.
• Lead product demonstrations, workshops, and proof-of-concept engagements.
• Align with Enterprise, Commercial, and Public Sector Territory Account Managers on technical strategy and competitive positioning.
• Ensure customers clearly understand Neat’s value proposition, design philosophy, and roadmap.
• Remove technical barriers and instill confidence throughout the buying process.
• Gather, evaluate, and prioritize customer and partner feedback.
• Translate real-world use cases into actionable insights for Product and Engineering.
• Communicate roadmap vision and future-state capabilities clearly and credibly.
• Represent Neat’s innovation strategy in executive and technical conversations.
• Deliver impactful product demos that showcase simplicity, intelligence, and design excellence.
• Enable Sales teams through training and technical coaching.
• Support webinars, events, and marketing initiatives.
• Communicate new product releases and feature updates internally and externally.
• Elevate technical storytelling across the organization.

Senior Solutions Engineer, Enterprise

• Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
• Lead the post-technical-win account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader for specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, go-live, and healthy consumption of the workloads the customer has chosen to run on Databricks
• Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, often spanning multiple use cases within the largest and most complex organizations
• Leverage Shared Services, User Education, Onboarding/Technical Services, and Support resources, and escalate to subject matter experts when work falls beyond your scope or expertise
• Create, own, and execute a point of view on how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Partner with Databricks Product and Engineering teams on new product innovations, private previews, and upgrades
• Develop an execution plan spanning all customer-facing technical roles and teams across the following work streams:
• Main use cases moving from ‘win’ to production
• Enablement / user growth plan
• Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
• Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
• Executive and operational governance
• Provide internal and external updates to your Technical GM — KPI reporting on usage and customer health, covering investment status, key risks, product adoption, and use case progression

Delivery Solutions Architect – Startups, Emerging Enterprise

• Serve as the primary technical leader for channel partners within the assigned region
• Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
• Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design.
• Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
• Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
• Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
• Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
• Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
• Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
• Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
• Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

Channel Solutions Consultant

• Collaborate within a project team to solve complex problems
• Create scripts and templates for automatic provisioning of resources
• Enjoy learning new technologies quickly
• Design and Deploy Cloud services in a high-performance production environment
• Ability to work independently on project tasks
• Involved in a workstream(s) where you were an active contributor and can talk to the progress

Solutions Engineer jobs in Washington

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Implementation Engineer – Unified Communications, Contact Center Solutions

Senior Solutions Engineer

Solutions Engineer

Digital Health Solutions Project Manager, Lab Informatics

Enterprise Solutions Engineer – MSP

Senior Account Manager, Infusion Delivery Solutions

Director, Global Solutions Engineering

Software Integration & Deployment Engineer, GridOS

Software Integration & Deployment Engineer – GridOS

Head of Solutions Architecture

Senior Solutions Architect

Solutions Engineer III – Distributed Cloud

Assoc Partner – Agentic Application Management Services Solution Architect

Senior EGSE Hardware/Software Integration Engineer – Lunar Permanence

Senior Solutions Engineer

Senior Solutions Architect – AI Infrastructure, Enterprise ISVs

Senior Solutions Engineer, Enterprise

Delivery Solutions Architect – Startups, Emerging Enterprise

Channel Solutions Consultant

AWS Solution Architect