Representative

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account documentation and notes in real time
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections and suggest money sources for debt payment
• Use scripts/verbatims and collection systems to maximize recovery on each call
• Navigate multiple computer applications and databases while communicating with consumers
• Follow FDCPA, state, and other legal compliance requirements
• Build trust through active listening, empathy, and strong communication
• Complete company collector training program and onboarding activities

Remote Collection Representative helping U.S. consumers resolve past-due medical balances for RevCycle

Collection Representative – SC

Remote Collection Representative helping U.S. consumers resolve past-due medical balances for RevCycle and Alliance Collection Agencies.
Handling high-volume calls, negotiating payment arrangements, and meeting collection and compliance metrics.

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account notes and documentation in real time
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections and suggest money sources for debt payment
• Use scripts/verbatims and collection systems to maximize recovery on each call
• Ensure compliance with FDCPA and state and other legal requirements
• Handle inbound consumer calls while on the dialer and place outbound calls
• Build trust through active listening, empathy, and strong communication
• Learn and operate collection systems and programs proficiently
• Complete company collector training and onboarding activities

Remote Collection Representative helping U.S. consumers resolve past-due medical balances

Collection Representative – AR

Remote Collection Representative negotiating payment solutions for consumers with past-due medical balances. Handling high-volume calls, documentation, compliance, and performance-driven collections.

• Handle high-volume outbound and inbound calls with professionalism and confidence
• Negotiate payment arrangements that meet consumer needs and company goals
• Meet and exceed quality, compliance, and collections performance metrics
• Maintain accurate account notes and documentation in real time
• Build trust through active listening, empathy, and strong communication
• Contact consumers regarding past-due medical balances and negotiate payment terms and methods within guidelines
• Overcome common and challenging objections
• Suggest money sources for debt payment
• Use scripts and verbatims while navigating collection guidelines
• Follow FDCPA, state, and other legal compliance requirements
• Learn and proficiently operate collection systems and programs
• Complete company collector training and onboarding activities

Collection Representative helping consumers resolve past-due medical balances for RevCycle

Collection Representative

Collection Representative negotiating payment solutions for consumers with past-due medical balances at RevCycle. Handling high-volume calls, documenting accounts, and meeting compliance and recovery targets.

• Review and interpret insurance eligibility, coverage details, and benefit limitations to determine clearance requirements.
• Initiate outbound communication with insurance plans and third‑party payers to obtain benefit details, resolve coverage questions, and confirm authorization requirements.
• Navigate prior authorization processes by gathering required information and ensuring payer criteria are met accurately.
• Document benefit findings, authorization outcomes, and clearance decisions thoroughly and consistently within internal systems.
• Apply feedback and payer knowledge to continuously improve accuracy, efficiency, and overall clearance quality.

Eligibility Representative ensuring insurance coverage for specialty pharmacy patients

Eligibility Representative

Eligibility Representative at Evernorth Health Services coordinating medication needs and insurance coverage for patients. Handling inquiries with empathy and accuracy in a remote setting.

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Eligibility Representative coordinating medication needs at Accredo

Eligibility Representative at Accredo ensuring pharmacy patients coordinate their medication needs and insurance coverage. Involves communication with payers and insurance verification in a remote role.

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.
• Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance.
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.
• Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.

Specialty Representative handling Urology sales for AbbVie in Charleston, SC

Specialty Representative, Urology

Specialty Representative managing sales performance and customer relationships for AbbVie in Urology therapeutic area in Charleston, SC. Executing brand strategies to maximize sales performance and customer satisfaction.

• Advise Project Owner on all aspects of commercial construction projects from concept to completion.
• Ensure compliance with environmental regulations and permits throughout the construction process, including environmental impact assessments and mitigation measures.
• Monitor all project schedules, provide early feedback on performance and risk to those schedules, and support timely completion of all project milestones.
• Identify potential risks and develop mitigation strategies to better position the project for success.
• Monitor the Contractor’s quality control measures to ensure construction activities meet industry standards and Owner expectations.
• Serve as a key conduit of information exchange between all on-site stakeholders, providing regular updates on project progress and addressing any concerns that may arise.
• Observe and influence the activities of construction teams, subcontractors, and support staff on behalf of the Owner, fostering a collaborative and safety-focused work environment.
• Consult to ensure compliance with safety regulations and best practices and recommend corrective actions to maintain a safe work environment for all personnel.
• Maintain accurate project documentation, including contracts, permits, change orders, and progress reports, and provide regular reporting to stakeholders.

Construction Manager serving as Owner's Representative for large-scale projects

Owner's Representative

Construction Manager serving as Owner's Representative in remote environments. Overseeing construction management responsibilities and ensuring alignment with Owner's vision and objectives.

• Processing patient registration and verifying demographics
• Obtaining insurance cards and patient identification
• Scheduling appointments and transcribing orders
• Explaining financial options to patients
• Updating medical records accurately and efficiently
• Providing excellent customer service and covering other physician practice locations as needed

Patient Services Representative at Roper St. Francis Healthcare

Patient Services Representative

Patient Services Representative handling patient registrations and insurance verifications at Roper St. Francis Healthcare in Charleston, SC. Providing excellent service and scheduling appointments for patients.

• Make outbound calls to hospitals and healthcare clinics across the U.S.
• Conduct brief surveys focused on after-hours and emergency response protocols
• Ask approximately 3 standardized questions per call
• Accurately document responses during each call using provided systems
• Maintain a professional and courteous demeanor with healthcare staff
• Follow call scripts and guidelines to ensure consistency and compliance
• Handle a high volume of calls while maintaining quality standards
• Protect confidential information and adhere to company policies
• Communicate any issues or escalations to supervisors as needed
• Meet performance and attendance expectations in a remote work environment

Healthcare Survey Agents conducting outbound calls for brief surveys

Outbound Survey Representative

Healthcare Survey Agents conducting outbound calls to hospitals for brief surveys. Requires strong communication skills and professionalism in a remote work environment.

Healthcare Survey Agents conducting outbound surveys for hospitals and healthcare clinics

Healthcare Survey Agents making outbound calls to hospitals and healthcare clinics to conduct surveys. Strong communication skills and professionalism are essential for success.

• Increase commercial revenue by reducing commercial churn
• Identify customers who should be on contract or customers whose contracts are expiring
• Handle and identify Business Solutions opportunities for Business customers
• Assist with customer care for Business customers
• Demonstrate full understanding of current marketing campaigns and products
• Communicate sales activities, reports, and results as requested by Management
• Effectively communicate product and service information to each customer
• Monitor and manage past due accounts
• Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service
• Frequent and regular communication with management team
• Manage and develop customers through Salesforce Sales Cloud

Commercial Retention Representative increasing revenue by reducing churn for Vyve Broadband

Commercial Retention Representative

Commercial Retention Representative working with businesses to reduce churn and increase revenue for Vyve Broadband. Responsibilities include customer account management and Salesforce utilization.

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative assisting with medical alerts and providing support

Care Center Representative – 2ND SHIFT ONLY

Care Center Representative responding to emergency and non-emergency calls, assisting members with medical alerts. Ensuring proper dispatch and providing compassionate customer support in a remote setting.

Care Center Representative providing support during emergency and non-emergency calls

Care Center Representative – Overnight

Care Center Representative providing compassionate support and monitoring medical alerts during emergency situations. Importance placed on customer service in a remote setting.

• Serve as the primary technical field support resource for Rebel Power and communications products
• Provide on-site assistance to defense, government, and commercial customers
• Support customer demonstrations, training, product integration, troubleshooting, and operational field exercises
• Serve as the technical liaison between customers and internal teams
• Work closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment

Field Service Representative providing technical support for Rebel Power products

Field Service Representative

Field Service Representative providing technical support for Rebel Power and communications products. On-site assistance for customers, supporting demos, training, and deployments.

• Actively prospect and engage new clients in the healthcare industry, particularly hospital and independent retail pharmacies, as well as supply chain and procurement teams.
• Schedule and conduct impactful sales presentations to showcase Inmar’s Rx Returns and Compliance Solutions, identifying client needs and offering tailored solutions.
• Nurture and grow relationships with current clients, identifying opportunities to upsell additional products and services to increase account value.
• Maintain a consistent pipeline of sales opportunities through proactive outreach and follow-up with potential leads.
• Serve as the main point of contact for clients, ensuring timely responses to inquiries and providing ongoing education on regulatory compliance and service offerings.
• Travel within the assigned territory to provide on-site support for pharmaceutical returns, ensuring clients are equipped with the tools and knowledge necessary for compliant returns.
• Maintain a deep understanding of clients' needs to deliver tailored solutions and ensure customer satisfaction, fostering long-term relationships.
• Consistently update and manage client interactions and sales activities within CRM systems to ensure accurate tracking of prospects and ongoing customer engagement.

Client Development Representative focused on new healthcare business growth.

Client Development Representative, Healthcare

Client Development Representative responsible for driving business growth and expanding client relationships in healthcare sales. Engaging new clients and providing customer service with competitive healthcare solutions.

• Educate clients on financial planning and insurance options.
• Provide excellent customer service and build lasting relationships.
• Collaborate with a local supportive team.

Financial Representative educating clients on financial planning at Northwestern Mutual

Outside Representative

Financial Representative at Northwestern Mutual educating clients on financial planning and insurance options. Collaborating with a supportive local team to provide excellent customer service and build lasting relationships.

• Execute brand strategy and tactics in field
• Manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability
• Maximize sales performance
• Create pre-call plan objectives and execute post-call evaluation
• Effectively handle objections and gain logical calls to action
• Develop and execute a call plan that achieves set call metrics

Specialty Representative in Psychiatry driving sales in neuroscience area

Specialty Representative, Psychiatry

Specialty Representative in Psychiatry driving sales in neuroscience. Maximizing sales performance through strong customer relationships and effective territory management.

• Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.
• Negotiates account resolution and accurately inputs and documents actions within the collection systems.
• Maintains up-to-date customer contact information in the collections systems.
• May be required to support other queues to facilitate teamwork in the department.
• Escalates and assists other team members with calls as needed.
• Serves as a resource/subject matter expert and may provide training to fellow team members.
• May be required to initiate external contact with customers and may perform advanced loss prevention activities.
• Review the Month to Date (MTD) sent by the clubs for accuracy.
• Daily review of ABC on prior day dues collections and all club entries.
• Process all refunds from ABC and Point of Sale (POS). Research all refunds from the clubs for accuracy.
• Oversees 3rd party collections and all communication that is needed to the clubs from Swift.
• Works as the liaison between ABC and the Club Operations Managers.
• Timely, responsive, courteous communication with all member inquiries, questions, concerns, and needs.

Member Services Representative handling day-to-day management of dues growth

Member Services Representative

Member Services Representative working for UFC GYM managing dues growth and providing customer service via calls. Responsible for account resolutions and supporting team members.

Representative jobs in South Carolina

See all jobs on JobTailor

Collection Representative – SC

Collection Representative – AR

Collection Representative

Eligibility Representative

Eligibility Representative

Specialty Representative, Urology

Owner's Representative

Patient Services Representative

Outbound Survey Representative

Outbound Survey Representative

Commercial Retention Representative

Care Center Representative – 2ND SHIFT ONLY

Care Center Representative – Overnight

Field Service Representative

Client Development Representative, Healthcare

Outside Representative

Specialty Representative, Psychiatry

Member Services Representative