Representative

• Serve as the first point of contact for patient inquiries and customer services
• Assist with problem solving patient issues
• Schedule and confirm patient appointments
• Collect point of service payments, including patient copays and other patient financial responsibility
• Communicate with clinic teams and central support regarding appointments and follow-up needs
• Attend required meetings, huddles, and clinic-team collaboration activities
• Maintain accurate new and current patient accounts, including insurance and billing information
• Operate in compliance with HIPAA, 42-CFR Part 2, work standards, and regulatory requirements

Patient Services Representative supporting in-clinic recovery care at BrightView Health

Patient Services Representative

Patient Services Representative serving as BrightView Health’s first patient contact in its substance-use and behavioral-health clinics.
Scheduling appointments, collecting payments, maintaining insurance records, and coordinating follow-up care.

• Sell our entire Boston Beer Company (BBC) product portfolio
• 100% focus on selling products and/or upgrading number of product lines in retail accounts (bars/restaurants, liquor/grocery stores/convenient stores)
• Identifying major accounts that are not currently selling BBC products, and developing a plan to establish business with such accounts
• Improving conditions and merchandise accounts by building displays, resetting coolers, and displaying point-of-sale items to increase visibility of the brand
• Partnering with distributors to ensure orders are placed, products are received, and business is growing at accounts
• Conducting waitstaff / bartender educations, beer tastings and evening promotions
• Working conditions vary greatly day to day due to customer facing nature of role
• May be the periodic requirement to work weekends and holidays to support the needs of the business
• Occasional travel for meetings and trainings
• Regular travel in the market to service retailers and wholesalers

Brewery Representative selling Boston Beer Company products in Columbus, OH

Brewery Representative

Brewery Representative focused on selling Boston Beer Company products and managing retail accounts in Columbus, OH. Requires previous sales experience and on-the-job responsibilities that include account management and market visibility efforts.

• Handle 40+ inbound calls daily from members and providers in a back-to-back call center environment
• Address multiple members and provider needs, including benefit questions, service issues, and general inquiries
• Escalate unresolved and pending customer grievances
• Document all interactions, actions taken, and outcomes in internal systems
• Resolve routine to moderately complex issues by following established guidelines and workflows
• Identify issues requiring escalation and ensure handoff to the appropriate teams
• Meet quality, productivity, and customer experience expectations

Specialty Inbound Contacts Representative providing customer support in healthcare industry

Inbound Contacts Representative

Specialty Inbound Contacts Representative providing customer support in a remote capacity for healthcare services. Handling inquiries and resolving issues for members and providers in the call center environment.

• Execute brand strategy and tactics in field, sales performance
• Manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Place the patient into the center of any efforts and operate within AbbVie’s business code of conduct, policies and all applicable laws and regulations
• Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed on those objectives
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns, and consistently gain logical and reasonable calls to action to close on every sales call
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities

Specialty Representative for AbbVie managing migraine product sales

Specialty Representative, Migraine

Specialty Representative for AbbVie managing migraine product sales in assigned territory. Focused on executing brand strategy and building customer relationships to drive sales performance.

• Advise Project Owner on all aspects of commercial construction projects from concept to completion.
• Ensure compliance with environmental regulations and permits throughout the construction process, including environmental impact assessments and mitigation measures.
• Monitor all project schedules, provide early feedback on performance and risk to those schedules, and support timely completion of all project milestones.
• Identify potential risks and develop mitigation strategies to better position the project for success.
• Monitor the Contractor’s quality control measures to ensure construction activities meet industry standards and Owner expectations.
• Serve as a key conduit of information exchange between all on-site stakeholders, providing regular updates on project progress and addressing any concerns that may arise.
• Observe and influence the activities of construction teams, subcontractors, and support staff on behalf of the Owner, fostering a collaborative and safety-focused work environment.
• Consult to ensure compliance with safety regulations and best practices and recommend corrective actions to maintain a safe work environment for all personnel.
• Maintain accurate project documentation, including contracts, permits, change orders, and progress reports, and provide regular reporting to stakeholders.

Construction Manager serving as Owner's Representative for large-scale projects

Owner's Representative

Construction Manager serving as Owner's Representative in remote environments. Overseeing construction management responsibilities and ensuring alignment with Owner's vision and objectives.

• Ensures patient safety by identifying the correct patient
• Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling
• Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage
• Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
• Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system

Patient Representative assisting with registration and customer service at Cincinnati Children’s.

Patient Representative

Patient Representative ensuring patient safety and assisting with registration and scheduling at Cincinnati Children’s Hospital. Providing customer service and maintaining confidentiality while supporting the Revenue Cycle.

• To process claims and determine benefits due pursuant to a disability plan
• To make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets
• To ensure the ongoing processing of claims

Disability Representative processing claims and determining benefits for Sedgwick

Disability Representative

Disability Representative processing claims and determining benefits for Sedgwick's clients. Collaborating in a team environment to ensure timely payments and adjustments based on disability plans.

• Unloading, sorting, and staging products.
• Sorting, staging, and preparing orders for shipments utilizing RF scanning system; manually pulling specialized, non RF scanner product as needed (sample chairs, parts, literature, etc.)
• Sorting and placing stock products on racks, shelves or in bins according to assigned bin location.
• Regularly lift and/or move objects 50-80lbs, occasionally team-lift and/or team-move objects that weigh 80-150lbs.
• Complete, maintain daily, weekly maintenance of warehouse equipment.
• Communicate any issues with specific shipping, delivery, packaging and tagging requirements to Customer Care, Warehouse Manager and/or General Manager.
• Respond to both internal and external customer requests in a timely manner.
• Complete work accurately, timely and with a high level of attention to detail.
• Assist in performing inventory cycle counts.
• Maintains Safe and clean work environment by keeping shelves, pallet area, and work stations neat, sweep, dust and mop.
• Always organize warehouse and work area for orderliness.
• Safely operate all warehouse PIT including forklifts, reach trucks, stock pickers, clamp trucks and pallet jacks.
• Wear all proper safety equipment (PPE) as required.
• Adhere to company safety policies and procedures, report incidents promptly, and participate in training sessions.

Warehouse Representative handling tasks in logistics at Global Furniture Group

Warehouse Representative

Warehouse Representative handling tasks such as sorting and shipping at Global Furniture Group. Engaging in inventory management and ensuring safety in a high-demand warehouse environment.

• Provide disability case management and claim determinations based on complex medical documentation and the applicable disability plan interpretation.
• Determine benefits due and making timely payments/approvals and adjustments.
• Medically manage disability claims; coordinate investigative efforts; thoroughly review contested claims.
• Negotiate return to work with or without job accommodations.
• Evaluate and arrange appropriate referral of claims to outside vendors.
• Communicate clearly with claimant and client on all aspects of claims process either by phone and/or written correspondence.
• Inform claimants of documentation required to process claims, required time frames, payment information and claims status.

Disability Representative managing complex claim determinations at Sedgwick.

Senior Disability Representative

Disability Representative handling disability case management and claim determinations. Collaborating with teams to evaluate claims and manage medical documentation under Sedgwick’s standards.

• Responsible for community outreach and recruitment efforts for the adolescent health program.
• Equip adults with knowledge and skills to deliver trauma-informed care and build trusted adult-adolescent relationships.
• Promote adolescent resilience and positive mental health through community partnership activities.
• Organize and engage with stakeholder advisory groups and coalitions.

Community Outreach Representative for the adolescent health program in Franklin County

Community Outreach Representative – Health and Rehab Sciences

Community Outreach Representative responsible for outreach and recruitment for adolescent health initiatives. Collaborating with community partners and organizing advisory groups in Franklin County.

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
• Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance.
• Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
• Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment .

Specialty Representative managing psychiatry sales in South Cleveland, OH

Specialty Representative, Psychiatry

Specialty Representative for AbbVie managing psychiatry sales and customer relationships in South Cleveland, OH. Execute brand strategy and exceed sales performance objectives in the neuroscience therapy area.

• Visit local restaurants during daytime business hours
• Introduce yourself and have brief, friendly conversations
• Ask a few simple questions
• Gather basic business information
• Submit details using an easy mobile form
• No sales
• No cold-calling
• No pressure tactics
• Independent work with flexible scheduling

Restaurant Outreach Representative engaging with local businesses in Columbus, OH

Restaurant Outreach Representative

Restaurant Outreach Representative for Advanced Fryer Solutions, engaging with local restaurants in Columbus. Flexible hours, independent role focusing on community interaction and information gathering.

• Responsible for onboarding of new accounts, activations, and quality control of all new merchant accounts.
• Reviewing daily assignment queue for account onboarding.
• Reviewing application, pricing, and approval parameters to ensure record completion.
• Keying and synching account data as required to ensure onboarding is accurately completed promptly.
• Communicate with partners and staff members as needed in cases where additional information may be needed.
• Data entry as required for completing corrections, action items and additional step request items.
• Data sensitive maintenance requests.
• Account updates.
• Department related projects and assignments.
• Departmental communication for efficiently managing workload.
• Attending required department meetings and training.
• Supporting specialized projects on an as-needed basis as directed by Department or Company leadership.
• Other duties as assigned.

Boarding Representative II responsible for onboarding merchant accounts remotely

Boarding Representative II

Boarding Representative II responsible for onboarding merchant accounts for Maverick Payments. Handling account activations and quality control from a remote setting.

• To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process and providing detailed claim notes on all calls
• Acts as primary liaison with callers from multiple client accounts within a shared services environment
• Follows specifications in assisting with questions and solving problems related to the claims application and servicing processes
• Performs claim intake and full-service customer support within regulatory requirements, company, and client expectations at all times
• Educates and informs the customer about documentation required to file/process a claim, required time frames, payment information, and claim status
• Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner
• Enters verbal and written claim information that meets both the internal and external customer’s requirements accurately into the appropriate system
• Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed
• Attendance during scheduled work hours is required

Care Team Representative providing empathy and support for claims

Care Team Representative

Care Team Representative offering empathetic service to callers regarding claims for multiple lines of business. Collaborating within a shared services environment to expedite the claims process and resolve issues.

• Conduct claim investigations by reviewing policies, gathering information, and documenting findings
• Support claim resolution decisions with a focus on accuracy, fairness, and compliance
• Maintain detailed, organized claim files in accordance with regulatory standards
• Deliver a high level of customer care during critical moments for policyholders
• Manage multiple priorities and develop strong organizational discipline

Claims Trainee managing investigations and supporting resolution decisions in insurance

Multi-Line Claim Representative Trainee

Claims Trainee managing investigations and supporting claim resolution decisions while delivering customer care. Collaborating across teams within a modern global insurance firm.

• Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts
• Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance
• Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed those objectives
• Create pre-call plan using SMART objectives and execute post-call evaluation to continuously improve sales performance
• Effectively handle objections, misunderstandings, concerns, and consistently gain logical and reasonable calls to action to close on every sales call
• Proactively and continuously aspire to serve customer needs, expectations, and challenges to build trusted customer relationships and achieve win-win agreements between AbbVie and customers
• Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers

Specialty Representative driving sales for AbbVie in GI care

Specialty Representative, GI Care

Specialty Representative managing territory for AbbVie, focusing on GI care sales and customer relationships. Execute brand strategies while achieving performance targets.

• Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers.
• Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections; addresses a variety of enrollment questions and/or concerns received by phone or mail.
• May be responsible for billing and delinquency processes for assigned groups.
• Ensures accuracy and timeliness of the membership and billing function.
• Responds to inquiries concerning enrollment processes.
• Maintains enrollment database.
• May order identification cards.
• Determines eligibility and applies contract language for each case assigned.
• Performs error output resolution for electronic eligibility and processes error discrepancy list.
• Bills, collects premiums and reconciles payments.
• Maintains and reconciles premium bill, self-bill and individual billed accounts.
• Notifies clients of premium discrepancies through payment adjustment notices and detailed audits.
• Screens all forms and data for all paperwork received from Sales and/or Underwriting for new group and/or group re-classing benefits.
• Makes request to Underwriting, Sales or Brokers for missing information and/or forms needed for new group or re-class of existing group.
• May be responsible for loading rates to new groups and renewal/re-class groups within the appropriate system.
• Screens group for benefits to determine if existing or new, recognizing when benefits are not standard and handling as appropriate.
• Thoroughly documents inquiry outcomes for accurate tracking and analysis.
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

Membership Representative I providing customer service for plans and enrollment issues

Membership Representative

Membership Representative I at Elevance Health providing customer service for plan members and resolving enrollment issues. Engaging with clients through calls, ensuring accuracy in billing and account management.

• Make outbound calls to hospitals and healthcare clinics across the U.S.
• Conduct brief surveys focused on after-hours and emergency response protocols
• Ask approximately 3 standardized questions per call
• Accurately document responses during each call using provided systems
• Maintain a professional and courteous demeanor with healthcare staff
• Follow call scripts and guidelines to ensure consistency and compliance
• Handle a high volume of calls while maintaining quality standards
• Protect confidential information and adhere to company policies
• Communicate any issues or escalations to supervisors as needed
• Meet performance and attendance expectations in a remote work environment

Healthcare Survey Agents conducting outbound calls for brief surveys

Outbound Survey Representative

Healthcare Survey Agents conducting outbound calls to hospitals for brief surveys. Requires strong communication skills and professionalism in a remote work environment.

• Execute brand strategy and tactics in field
• Effectively manage assigned territory and targeted accounts
• Build strong customer relationships to maximize sales performance
• Differentiate AbbVie’s value proposition with health providers
• Develop and execute a call plan that achieves set call metrics

Specialty Representative in Psychiatry managing sales in assigned territory

Specialty Representative in Psychiatry executing brand strategy and managing sales in assigned territory. Building strong customer relationships and delivering sales performance for AbbVie's neuroscience products.

• Focus on customer satisfaction by demonstrating teamwork and empowerment, solving problems through a consultative approach, operating with honesty and integrity and providing a highly responsive and unsurpassed level of customer service
• Establish yourself as your customers “go-to” expert by bringing a dynamic mix of technical knowledge, business acumen and a thoughtful customer approach to the table
• Develop and cultivate relationships for new business, existing accounts, in order to increase profitability and sales growth for both Benjamin Moore and our partners
• Leverage professional solution based selling skills to meet customer needs while utilizing selling tools provided

Territory Representative delivering sales growth for Benjamin Moore

Territory Representative – Hardware Segment

Territory Representative responsible for sustainable sales growth in the Greater Cleveland area for Benjamin Moore. Fostering relationships with customers and supporting retailers effectively.

Representative jobs in Ohio

See all jobs on JobTailor

Patient Services Representative

Brewery Representative

Inbound Contacts Representative

Specialty Representative, Migraine

Owner's Representative

Patient Representative

Disability Representative

Warehouse Representative

Senior Disability Representative

Community Outreach Representative – Health and Rehab Sciences

Specialty Representative, Psychiatry

Restaurant Outreach Representative

Boarding Representative II

Care Team Representative

Multi-Line Claim Representative Trainee

Specialty Representative, GI Care

Membership Representative

Outbound Survey Representative

Specialty Representative, Psychiatry

Territory Representative – Hardware Segment